Promise Technologies ??

24c

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Location
USA
Today I was offered an update, on Windows Update, for Promise Technologies Inc. - Storage - Promise AHCI Compatible RAID Controller.
The 1st time I was ever offered this update. Since I have IRST controller with the latest drivers, I could not understand why I was being offered this update. A quick Google and I found someone who seemed to be in my position, but did the update and ended up with the BSOD. Needless to say, I won't be doing the update.

Anybody know how/why I ended up with this update offer?

Thanks
 

My Computer

Computer Manufacturer/Model Number
24c Built
OS
Win7 x64 Ult
CPU
Intel i7-950
Motherboard
ASUS PT6
Memory
12 GB DDR3
Graphics Card(s)
NVIDIA 9800GT+
Sound Card
none
Monitor(s) Displays
2 Samsung SyncMaster 2343bwx
Screen Resolution
2048X1152
Hard Drives
1st-4 OCZ Vertex Turbos 32GB RAID 0
2nd-2 WD 640GB RAID 1
PSU
Thermaltake Toughpower XT W0229RU 750W
Case
Antec 900
Cooling
case fans
Keyboard
Logitech cordless
Mouse
Logitech cordless
Internet Speed
up to 15 MB/s
Looking on Google, it seems like a lot of people with ASUS mother boards are getting the update by mistake. This is why it's recommended to have Windows Updates set to notify you before downloading or installing them. Hide the update, and forget about it.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Toshiba P775-S7100
OS
Windows 7 Professional SP1 64-bit
CPU
Intel Core i5-2450M @2.5 GHz
Memory
6 GB DDR3 1333MHz
Graphics Card(s)
Intel HD 3000
Monitor(s) Displays
Built-in 17.3" LED; 22" Insignia NS-L22Q-10A
Screen Resolution
1600x900; 1360x768
Hard Drives
750 GB Hitachi
1TB Seagate FreeAgent External
Internet Speed
Verizon DSL Speed(Down/Up): 3360 Kbps / 800 Kbps
Antivirus
MSE and MBAM Pro
Browser
IE10
Thanks Petey7 - I do have an ASUS PT6 mobo and I will now follow my original thought, just as you suggested. Bye Bye Update.
 

My Computer

Computer Manufacturer/Model Number
24c Built
OS
Win7 x64 Ult
CPU
Intel i7-950
Motherboard
ASUS PT6
Memory
12 GB DDR3
Graphics Card(s)
NVIDIA 9800GT+
Sound Card
none
Monitor(s) Displays
2 Samsung SyncMaster 2343bwx
Screen Resolution
2048X1152
Hard Drives
1st-4 OCZ Vertex Turbos 32GB RAID 0
2nd-2 WD 640GB RAID 1
PSU
Thermaltake Toughpower XT W0229RU 750W
Case
Antec 900
Cooling
case fans
Keyboard
Logitech cordless
Mouse
Logitech cordless
Internet Speed
up to 15 MB/s
A good example are video cards. If you have an Nvidia chip, but another manufacturer (e.g., MSI, EVGA), you can d/l the drivers from the manufacturer's site. But Windows update may offer the Nvidia update. Like Petey said, you can d/l, but verify what it is you are installing.
 

My Computer

Computer Manufacturer/Model Number
Dell and Custom
OS
Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer
CPU
System 1: i7 [email protected], System 2: AMD FX-4100 Zambezi 3.6G
Motherboard
System 1:Dell 06NWYK System 2: ASUS M5A97 AM3+
Memory
System 1: 8GB System 2: 8GB
Graphics Card(s)
System 1: ATI FirePro V4800 System 2: Radeon HD 6850
Sound Card
System 1: onboard System 2: onboard
Monitor(s) Displays
System1: Viewsonic HDMI 24"
Screen Resolution
System 1: 1920x1080 System 2: 1920x1080
Hard Drives
System 1: Mirrored .5B drives System 2: Seagate Barracuda ST1000DM003 1TB 7200 RPM 64MB Cache SATA 6.0Gb/s
Case
System 1: Dell System 2: Cooler Master
Internet Speed
10 MBPS
I also got this update and was perplexed.

Guess I'll just hide it.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Airbot 2.0
OS
Windows 7 Ultimate x64 SP1
CPU
Core i7 920 (D0) @ 4Ghz, *26c idle *65c full load on air
Motherboard
Asus P6X58D Premium - Sata 6Gb/s - USB 3.0
Memory
12GB DDR3 Corsair Dominator -CMD12GX3M6A1600C8 at 1600MHz
Graphics Card(s)
Zotac Geforce GTX 770
Sound Card
ASUS Xonar D2X
Monitor(s) Displays
1 LG 24" Flatron W2453V-PF 1 Samsung 24" P2450H both 2ms RT
Screen Resolution
1920x1080@60hz
Hard Drives
1 Samsung 250GB 840 Evo SSD
1 OCZ Vertex2 180GB SSD
1 TB Samsung Spinpoint F1 7200RPM 32MB cache
2 500GB WD Caviar Blacks 7200RPM 32MB cache (WD5001AALS)

Pioneer DVD Burner DVR-S18M
PSU
Corsair HX1000W
Case
Cooler Master HAF 932
Cooling
Case Fans *3 230mm, *1 140mm/CPU - *Tuniq Tower 120 Extreme
Keyboard
Logitech Wireless MK700
Mouse
Logitech Wireless MK700
Internet Speed
DL 15 Mbps UL 0.98 Mbps
Antivirus
None
Browser
Firefox Nightly
Other Info
Processor-7.7 *RAM- 7.9 *Graphics-7.9 *Gaming Graphics- 7.9 *SSD- 7.8 W.E.I final score= 7.7
*Phone- LG Nexus 5
A good example are video cards. If you have an Nvidia chip, but another manufacturer (e.g., MSI, EVGA), you can d/l the drivers from the manufacturer's site. But Windows update may offer the Nvidia update. Like Petey said, you can d/l, but verify what it is you are installing.



This is what I did - makes me wise enough to listen to Petey who constantly proves his wisdom - lots of very wise people here.;)
 

My Computer

Computer Manufacturer/Model Number
24c Built
OS
Win7 x64 Ult
CPU
Intel i7-950
Motherboard
ASUS PT6
Memory
12 GB DDR3
Graphics Card(s)
NVIDIA 9800GT+
Sound Card
none
Monitor(s) Displays
2 Samsung SyncMaster 2343bwx
Screen Resolution
2048X1152
Hard Drives
1st-4 OCZ Vertex Turbos 32GB RAID 0
2nd-2 WD 640GB RAID 1
PSU
Thermaltake Toughpower XT W0229RU 750W
Case
Antec 900
Cooling
case fans
Keyboard
Logitech cordless
Mouse
Logitech cordless
Internet Speed
up to 15 MB/s
Yep, got the same update offer. Don't have promise raid controller on my Asus mobo, glad I declined it.?????
So much for "allowing" automatic windows update. "NOT"
 
Last edited:

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
WinXP / Win 7 / Win 8.1 64bit Dual Boot
CPU
i7-4770K
Motherboard
Asus Z87-A
Memory
16 gb G.Skill Ripjaws
Graphics Card(s)
on board 4600
Sound Card
On Board Soundmax HD
Monitor(s) Displays
Dell 19" Flat Panel
Screen Resolution
1280x1024
Hard Drives
Samsung 840 Pro 512gb SSD
WD1001 Caviar Win 7 Boot
WD500 Caviar Win XP Boot
2xWD500 Caviar (Raid 0)
WD750 Caviar (Backup)
PSU
Aerocool StrikeX 800w x2
Case
Aerocool Strike X
Cooling
Air
Keyboard
Microsoft Wireless
Mouse
Microsoft Wireless
Internet Speed
Cable
Other Info
Asus 12x Blu-ray writer
On a TechNet forum I saw someone post this issue with a non-ASUS mobo, caused all kinds of havoc.

Seems to be a big BEWARE issue.
 

My Computer

Computer Manufacturer/Model Number
24c Built
OS
Win7 x64 Ult
CPU
Intel i7-950
Motherboard
ASUS PT6
Memory
12 GB DDR3
Graphics Card(s)
NVIDIA 9800GT+
Sound Card
none
Monitor(s) Displays
2 Samsung SyncMaster 2343bwx
Screen Resolution
2048X1152
Hard Drives
1st-4 OCZ Vertex Turbos 32GB RAID 0
2nd-2 WD 640GB RAID 1
PSU
Thermaltake Toughpower XT W0229RU 750W
Case
Antec 900
Cooling
case fans
Keyboard
Logitech cordless
Mouse
Logitech cordless
Internet Speed
up to 15 MB/s
I had this update offered and I have a Gigabyte board with no promise controller.

I just hid it.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Built
OS
Windows 10 Pro x64, Windows 8.1 Pro x64, Windows 7 Ultimate x64 SP1,
CPU
INTEL i9-7920X LGA 2066
Motherboard
Gigabyte X299-WU8 F3
Memory
64 GB (4 X 16 GB) G-Skill V Series DDR4 3200 Quad Channel
Graphics Card(s)
EVGA GTX 1060 SC 3 GB
Sound Card
Realtek Onboard ALC1220
Monitor(s) Displays
2 x Samsung S27E310
Screen Resolution
1920x1080
Hard Drives
Samsung 2 x 970 EVO Plus 500 GB NVMe
1 x 6TB WD 6003FZBX SATA
1 x 6TB WD 60EFRX SATA
12 x 3TB WD 30EFRX SATA
PSU
Seasonic X-1050
Case
Thermaltake Armor+
Cooling
Corsair H80i V2 Liquid AOI Cooler
Keyboard
Logitech G510s
Mouse
Logitech MX Master 2S
Internet Speed
200 Mb/s
Antivirus
ESET NOD32 13.1
Browser
EDGE (Dev, Canary, Beta), Chrome
Other Info
ASUS RT-AC68U router
Malwarebytes 4.0.4
I've noticed that everyone in this thread with the problem, and everyone that mentioned their specs when I was looking before, have NVIDIA graphics cards. Maybe that has something to do with it.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Toshiba P775-S7100
OS
Windows 7 Professional SP1 64-bit
CPU
Intel Core i5-2450M @2.5 GHz
Memory
6 GB DDR3 1333MHz
Graphics Card(s)
Intel HD 3000
Monitor(s) Displays
Built-in 17.3" LED; 22" Insignia NS-L22Q-10A
Screen Resolution
1600x900; 1360x768
Hard Drives
750 GB Hitachi
1TB Seagate FreeAgent External
Internet Speed
Verizon DSL Speed(Down/Up): 3360 Kbps / 800 Kbps
Antivirus
MSE and MBAM Pro
Browser
IE10
I saw the NVIDIA card mentioned in several posts on this issue also, may be a contributing factor. Doesn't seem to be isolated to the ASUS mobos as I originally suspected.

I know I didn't install it and I have no problems.:cool:
 

My Computer

Computer Manufacturer/Model Number
24c Built
OS
Win7 x64 Ult
CPU
Intel i7-950
Motherboard
ASUS PT6
Memory
12 GB DDR3
Graphics Card(s)
NVIDIA 9800GT+
Sound Card
none
Monitor(s) Displays
2 Samsung SyncMaster 2343bwx
Screen Resolution
2048X1152
Hard Drives
1st-4 OCZ Vertex Turbos 32GB RAID 0
2nd-2 WD 640GB RAID 1
PSU
Thermaltake Toughpower XT W0229RU 750W
Case
Antec 900
Cooling
case fans
Keyboard
Logitech cordless
Mouse
Logitech cordless
Internet Speed
up to 15 MB/s
I was offered this update on my Win 2008 Server R2 version and selected it. After the install I could not boot at all. As soon as it started to load BSOD and reboot with the option of Repairing. My only way out was to restore C:\ from the previous days backup (I back the whole PC up at 4pm every day onto another 600GB drive and have backups going back at least 3 months).
This was my main server with Exchange 2010 on it so it was a bit of a wake up call.

Yay for complete backups and for Windows Backup that actually works fully.
 

My Computer

Computer Manufacturer/Model Number
Selfbuilt
OS
Windows 7 Ultimate x64
CPU
Intel Core I7 980X
Motherboard
Gigabyte GA-X58A-UD7
Memory
8GB 4x2GB Corsair DDR3 2000
Graphics Card(s)
NVidia GEForce GTX480 - Gigabyte GV-N480D5
Sound Card
Creative X-Fi
Monitor(s) Displays
HP LP2475w
Screen Resolution
1920x1200
Hard Drives
2 x 2TB Segate
PSU
SilverStone 1500W
Case
CoolMaster HAF 932
Cooling
Just the Breeze
Keyboard
Standard
Mouse
Razer Mamba
Internet Speed
ADSL
Reminds me of when everyone received the Sonic webcam updated out of no where. I was one of the few braves ones that said 'what the heck' and installed it. :p
 

My Computer

Computer Manufacturer/Model Number
Custom | Whitebox
OS
Windows 7 Ultimate, OS X 10.7, Ubuntu 11.04
CPU
Intel E6750 @ 3.80GHz
Motherboard
Gigabyte GA-EP45-UD3L (Revision 1.1)
Memory
2x2GB & 2x1GB (6GB) OCZ Reaper 1066MHz @ 1080MHz
Graphics Card(s)
EVGA nVidia GTX 260 896mb (216 Core) FTW Edition
Sound Card
Realtek ALC888
Monitor(s) Displays
21" VIZIO TV
Screen Resolution
1680x1050 @ 60Hz
Hard Drives
Western Digital WD6401AALS - 640GB
Hitachi HDP725016GLA380 - 160GB
PSU
Corsair 750W
Case
NZXT Nemesis Elite
Cooling
Thermaltake SpinQ
Keyboard
Logitech Wireless S520
Mouse
Logitech Wireless S520 - Microsoft Wireless Arc Mouse
Internet Speed
Download: 20mbps, Upload: 3mbps
This update should be gone from Windows Update now. Looks like Intel fixed the problem. Very bad of Promise to throw this out there. Luckily it was an optional update so hopefully this only affected those people who just downloaded everything.
 

My Computer

OS
Windows 7 x64
Yeah, mine is no longer in the hidden update list. :thumbsup:
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Airbot 2.0
OS
Windows 7 Ultimate x64 SP1
CPU
Core i7 920 (D0) @ 4Ghz, *26c idle *65c full load on air
Motherboard
Asus P6X58D Premium - Sata 6Gb/s - USB 3.0
Memory
12GB DDR3 Corsair Dominator -CMD12GX3M6A1600C8 at 1600MHz
Graphics Card(s)
Zotac Geforce GTX 770
Sound Card
ASUS Xonar D2X
Monitor(s) Displays
1 LG 24" Flatron W2453V-PF 1 Samsung 24" P2450H both 2ms RT
Screen Resolution
1920x1080@60hz
Hard Drives
1 Samsung 250GB 840 Evo SSD
1 OCZ Vertex2 180GB SSD
1 TB Samsung Spinpoint F1 7200RPM 32MB cache
2 500GB WD Caviar Blacks 7200RPM 32MB cache (WD5001AALS)

Pioneer DVD Burner DVR-S18M
PSU
Corsair HX1000W
Case
Cooler Master HAF 932
Cooling
Case Fans *3 230mm, *1 140mm/CPU - *Tuniq Tower 120 Extreme
Keyboard
Logitech Wireless MK700
Mouse
Logitech Wireless MK700
Internet Speed
DL 15 Mbps UL 0.98 Mbps
Antivirus
None
Browser
Firefox Nightly
Other Info
Processor-7.7 *RAM- 7.9 *Graphics-7.9 *Gaming Graphics- 7.9 *SSD- 7.8 W.E.I final score= 7.7
*Phone- LG Nexus 5
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