Purple/blue lines over screen, not sure if driver or motherboard issue

Qinwei

New member
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12:07 PM
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1
Hello,

I have a problem with my computer. I just restarted it, and it ended up booting with purple/blue lines all over the screen.

So the first thing i did was go into device manager. All it told me was a caution symbol next to my NVIDIA geForce 8500 GT. so i downloaded and reinstalled the drivers for it. No effect.

Then i booted into safe mode to find if it was a motherboard issue. The lines remained.

At this point im asking all of you at this fourm, what is the issue and how do i fix it? Thank you.
 

My Computer My Computer

At a glance

Windows 7 x64
OS
Windows 7 x64
If its an add in card re-seat it in its slot and make sure any power cables are securely connected. You may want to unplug the power supply from the wall plug so your PC doesn't accidentally start up while you are working on it. Also make sure the heat sink is free of dust and the fan (if it has one) is working correctly. You may want to check your case fans for dust too while you have the case open.
 

My Computer My Computer

At a glance

Windows 10 Education 64 bitAMD Phenom II X4 980 Black Edition Deneb 3.7GHz8GB 4GBx2 Kingston PC10600 DDR3 1333 MemoryZotac NVIDIA Geforce GT640 2 Gig DDR3 PCIe
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Built
OS
Windows 10 Education 64 bit
CPU
AMD Phenom II X4 980 Black Edition Deneb 3.7GHz
Motherboard
Asus M4N68T-M V2 µATX Motherboard
Memory
8GB 4GBx2 Kingston PC10600 DDR3 1333 Memory
Graphics Card(s)
Zotac NVIDIA Geforce GT640 2 Gig DDR3 PCIe
Sound Card
VIA VT1708s High Definition Audio 8-channel Onboard
Monitor(s) Displays
22" LG E2242 1080p and 2 19" I-INC AG191D
Screen Resolution
1280x1024 - 1920x1080 - 1280x1024
Hard Drives
Crucial M100 256 GB SSD and 500 GB WD Blue SATA
PSU
Thermaltake TR 620
Case
Power Up Black ATX Mid-Tower Case
Cooling
Stock heatsink and fan
Keyboard
Logitech Wireless K350 Wave
Mouse
Logitech Wireless M570 Trackman Wheel
Internet Speed
80 Mbps Down 30 Mbps Up
Antivirus
Windows Defender
Browser
Internet Explorer 11
Other Info
HP DVD1040e Lightscribe - External USB2
Might want to check the temps on the card and pc case as well. Excessive heat can cause issues too.
 

My Computer My Computer

At a glance

Windows 7 Pro 64bit build 7601 SP1Intel Core I5 3570K 3.4Ghz w/ Zalman CNPS9900...G.Skill F3-12800CL9D-8GbXL ; 4Gx2EVGA Geforce GTX 770 Superclocked
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Pro 64bit build 7601 SP1
CPU
Intel Core I5 3570K 3.4Ghz w/ Zalman CNPS9900NT RT
Motherboard
MSI Z77A-G45 Gaming
Memory
G.Skill F3-12800CL9D-8GbXL ; 4Gx2
Graphics Card(s)
EVGA Geforce GTX 770 Superclocked
Sound Card
Creative Sound Blaster Z
Monitor(s) Displays
Dual ViewSonic VX2770Smh-LED Black 27"IPS-Panel
Screen Resolution
1920x1080
Hard Drives
Kingston Hyper X 240GB SSD Win8 Pro 64bit 6GB/s Sata III
Intel 335 Series SSD 240GB Win8 Storage 6GB/s Sata III
Intel 320 Series SSD 600GB Storage 3GB/s Sata II
Western Digital Scorpio Black 1TB - Docked via Esata
PSU
Coolermaster GX 750W
Case
Corsair Vengence C70
Cooling
Coolermaster 120mm and Enermax 140mm
Keyboard
Corsair Vengence K70
Mouse
Logitech G500
Internet Speed
22mbps+
Browser
Firefox, Chrome, IE
Other Info
Swan M50W 2.1 speakers
APC UPS
Thermaltake BlacX HDD Dock
Samsung BD Optical Drive
Netgear WNDR4500

My Computer My Computer

At a glance

Window's 7 Ultimate 64bitE8400 LappedKingston 4 gig2=ATI 5670Video Crossfire / HVR2250 TV Tuner ...
Computer Manufacturer/Model Number
Custom Build
OS
Window's 7 Ultimate 64bit
CPU
E8400 Lapped
Motherboard
P5Q Pro Turbo Asus
Memory
Kingston 4 gig
Graphics Card(s)
2=ATI 5670Video Crossfire / HVR2250 TV Tuner Card
Sound Card
HDMI sound
Monitor(s) Displays
Sony 46"
Screen Resolution
1280x720
Hard Drives
1 WD 160gig YS, 1 Black Edition 320gig and one 250gig WD YS Model plus external Caviar Black 640gig Drives
PSU
Antec 550 Modular
Case
Antec Custom 180B
Cooling
X-1283 Lapped Artic Silver 5
Keyboard
Wave Combo Logitech
Mouse
Logitech LX-8
Internet Speed
5mb down 768 up
Other Info
Custom side fan in case, plus moved middle lower fan to the front of hard drives , also installed a second intake fan in lower two optical drive slots. Rear fans are controlled by Fan mate controllers. temps inside case are monitored by probe and temps coming out the top exhaust are also monitored, temps as of right now 20c inside and 22.7 out the exhaust. Front intake fans are controlled by Asu
If possible try your monitor on a different pc or a laptop to rule out the monitor. After that we can start looking at you card itself. Are you OC it or you motherboard?
 

My Computer My Computer

At a glance

Windows 7 Pro x64AMD FX 4100 4 Core 3.6GHz AM3+16GB G.Skill RipjawsXRadeon 6850
Computer Manufacturer/Model Number
Home build
OS
Windows 7 Pro x64
CPU
AMD FX 4100 4 Core 3.6GHz AM3+
Motherboard
ASROCK 970 Extreme3
Memory
16GB G.Skill RipjawsX
Graphics Card(s)
Radeon 6850
Sound Card
ASUS Xonar D1
Monitor(s) Displays
ASUS 23" LCD
Hard Drives
SSD 120GB
WD 750GB Black series
WD 640GB Black series
PSU
700W
Case
Antec 100
Cooling
Hyper 212 Plus
Internet Speed
50MB
If you fill in your system specs that might help with some better troubleshooting or put an attachment of the screen showing the lines, if its a Laptop they are noted for the video chip overheating. Try another video card if you could barrow one from a friend. Good Luck I had one that had ======= signs all over the screen finally RMA'ed the video card problem gone.
 

My Computer My Computer

At a glance

Window's 7 Ultimate 64bitE8400 LappedKingston 4 gig2=ATI 5670Video Crossfire / HVR2250 TV Tuner ...
Computer Manufacturer/Model Number
Custom Build
OS
Window's 7 Ultimate 64bit
CPU
E8400 Lapped
Motherboard
P5Q Pro Turbo Asus
Memory
Kingston 4 gig
Graphics Card(s)
2=ATI 5670Video Crossfire / HVR2250 TV Tuner Card
Sound Card
HDMI sound
Monitor(s) Displays
Sony 46"
Screen Resolution
1280x720
Hard Drives
1 WD 160gig YS, 1 Black Edition 320gig and one 250gig WD YS Model plus external Caviar Black 640gig Drives
PSU
Antec 550 Modular
Case
Antec Custom 180B
Cooling
X-1283 Lapped Artic Silver 5
Keyboard
Wave Combo Logitech
Mouse
Logitech LX-8
Internet Speed
5mb down 768 up
Other Info
Custom side fan in case, plus moved middle lower fan to the front of hard drives , also installed a second intake fan in lower two optical drive slots. Rear fans are controlled by Fan mate controllers. temps inside case are monitored by probe and temps coming out the top exhaust are also monitored, temps as of right now 20c inside and 22.7 out the exhaust. Front intake fans are controlled by Asu
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