Quad core processor only running on one core.

tmichie19

New member
Local time
11:49 AM
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2
I'm having an issue with my CPU. It seems that it is only using one of its cores. This issue first became apparent to me when I was trying to run Blacklight Retribution. It popped up a warning message saying that my computer does not meet the minimum requirements of have at least a dual core. And indeed the game was unplayable, with single digit fps constantly.

However when i go to the performance tab of my task manager it shows 4 graphs, meaning that 4 cores must be running. Then I go the boot tab of my systems configuration, click on advanced options and underneath the "Number of Processors:" check box (which is unchecked), it shows 1 as the number of processors.

My processor is an Intel(R) Xeon(TM) CPU 3.60GHz (4 CPUs), ~3.6GHz.

These seem to be conflicting and I'm not sure what to do. Please help me.
 

My Computer

OS
Windows 7 Ultimate x64

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Home Premium 64 bit
CPU
Intel Core i7-4790
Motherboard
GA-Z87X-D3H
Memory
G.SKILL 8GB (2 x 4GB) DDR3 F3-10666CL9D-8GBNT
Graphics Card(s)
AMD Radeon R7 250
Sound Card
Realtek ALC892
Monitor(s) Displays
Samsung UN32EH5000, Dell 1703FPT
Screen Resolution
1920 x 1080, 1280 x 1024
Hard Drives
WD5003AZEX
WD10EZEX
Samsung HD103SJ
Samsung 128 GB 840 PRO
PSU
SeaSonic M12II SS-500GM
Case
Fractal Design Define R4
Cooling
Zalman CNPS9900ALED
Keyboard
Logitech K800
Mouse
Logitech M705
Internet Speed
16 Mbps
Antivirus
Avast
Browser
Firefox
Other Info
Bose Companion 2 Multimedia Speakers
Unfortunately this doesn't help me. As I said before the "number of processors" checkbox was already unchecked, and checking it and changing the value below is only useful for testing purposes.
 

My Computer

OS
Windows 7 Ultimate x64
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