Questioning advice of a salesman

glennc

New member
Power User
VIP
Local time
10:17 PM
Messages
1,024
Howdy,
I recently purchased and installed a UPS. I was told by the salesman that I should put a Surge Suppressor before the power to the UPS, thus Surge Protecting it.
Does this idea have any validity. Looking for all opinions.
I am also running a thread on line noise trips to the UPS on start up.........
Thanks for any assistance.
glennc
 

My Computer My Computer

At a glance

Windows 7 UltimateAMD Phenom-II X4 9658192 MB DDR2-SDRAMATI Radeon HD 4200
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self-Built
OS
Windows 7 Ultimate
CPU
AMD Phenom-II X4 965
Motherboard
Gigabyte GA-MA785GM-US2H
Memory
8192 MB DDR2-SDRAM
Graphics Card(s)
ATI Radeon HD 4200
Sound Card
ATI Radeon HD 4200 High Definition Audo
Monitor(s) Displays
LG Electronics W1943
Screen Resolution
1360 X 768
Hard Drives
C: 500 GB Caviar Black SATA
E: 500 GB Caviar Black SATA
PSU
Ultra LSP 750
Case
Ultra XBlaster
Cooling
2 Fans, CPU Fan, PS Fan
Keyboard
Acer
Mouse
Logitech
Internet Speed
6 MB
I've never used a surge protection before a UPS. A UPS regulates power to the connected devices. so, I guess you could use one to provide some protection to the UPS itself...but I don't think you have to.
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64Intel Q9550 2.83Ghz OC'd to 3.40Ghz8GB G.Skill PI DDR2-800, 4-4-4-12 timingsEVGA 1280MB Nvidia GeForce GTX570
Computer Manufacturer/Model Number
Self-Built in July 2009
OS
Windows 7 Ultimate x64
CPU
Intel Q9550 2.83Ghz OC'd to 3.40Ghz
Motherboard
Gigabyte GA-EP45-UD3R rev. 1.1, F12 BIOS
Memory
8GB G.Skill PI DDR2-800, 4-4-4-12 timings
Graphics Card(s)
EVGA 1280MB Nvidia GeForce GTX570
Sound Card
Realtek ALC899A 8 channel onboard audio
Monitor(s) Displays
23" Acer x233H
Screen Resolution
1920x1080
Hard Drives
Intel X25-M 80GB Gen 2 SSD
Western Digital 1TB Caviar Black, 32MB cache. WD1001FALS
PSU
Corsair 620HX modular
Case
Antec P182
Cooling
stock
Keyboard
ABS M1 Mechanical
Mouse
Logitech G9 Laser Mouse
Internet Speed
15/2 cable modem
Other Info
Windows and Linux enthusiast. Logitech G35 Headset.
Hello pparks1,
Thank you for your response and opinion. Might you look at the other thread on "Am I doing something wrong", would the pre surge protector help that situation in your opinion?
glennc
 

My Computer My Computer

At a glance

Windows 7 UltimateAMD Phenom-II X4 9658192 MB DDR2-SDRAMATI Radeon HD 4200
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self-Built
OS
Windows 7 Ultimate
CPU
AMD Phenom-II X4 965
Motherboard
Gigabyte GA-MA785GM-US2H
Memory
8192 MB DDR2-SDRAM
Graphics Card(s)
ATI Radeon HD 4200
Sound Card
ATI Radeon HD 4200 High Definition Audo
Monitor(s) Displays
LG Electronics W1943
Screen Resolution
1360 X 768
Hard Drives
C: 500 GB Caviar Black SATA
E: 500 GB Caviar Black SATA
PSU
Ultra LSP 750
Case
Ultra XBlaster
Cooling
2 Fans, CPU Fan, PS Fan
Keyboard
Acer
Mouse
Logitech
Internet Speed
6 MB
The salesman mislead you. That APC UPS contains a surge suppressor, as do all UPS units I've every seen. An UPS works best directly plugged into a wall outlet, and not with an extension cord or power strip. This allows the surge suppressor within the UPS to work most effectively. I quote from a typical APC instruction manual:

Plug the Back-UPS ES power cord directly
into a wall outlet; not into a surge protector​
or power strip.

Read the manual - ignore the salesman. :D

Bye. :cool:

Howdy,
I recently purchased and installed a UPS. I was told by the salesman that I should put a Surge Suppressor before the power to the UPS, thus Surge Protecting it.
Does this idea have any validity. Looking for all opinions.
I am also running a thread on line noise trips to the UPS on start up.........
Thanks for any assistance.
glennc
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64i7 9709 GB9600GT
Computer Manufacturer/Model Number
Home Brew
OS
Windows 7 Ultimate x64
CPU
i7 970
Motherboard
ASUS Rampage III GENE
Memory
9 GB
Graphics Card(s)
9600GT
Monitor(s) Displays
dual 24" Samsung
Screen Resolution
1920x1200
Hard Drives
VelociRaptor and 4TB of Hitachi RAID 0
PSU
Thermaltake toughpower W0104RU 650W
Case
Thermaltake LANBOX Lite
Internet Speed
30 Mbps Download 1 Mbps Upload (Speedtest.com)
Howdy,
I recently purchased and installed a UPS. I was told by the salesman that I should put a Surge Suppressor before the power to the UPS, thus Surge Protecting it.
Does this idea have any validity. Looking for all opinions.
I am also running a thread on line noise trips to the UPS on start up.........
Thanks for any assistance.
glennc
If you use a surge protector with a UPS at all, it should be AFTER the UPS. I use one outlet on my UPS to power my main monitor and tower through a surge protector bar. It isn't really necessary to do that, but it gives me the ability to completely shut the power off to my system without having to shut off the UPS, which also powers my home server and media machine. It also gives me a little bit of extra protection.

No slight to sales people, since I was one many years ago, but most of them are not knowledgeable in the products they sell, and they don't really care about solving your problem. They just want to make the sale.
 

My Computer My Computer

At a glance

Win 7 Pro x64/Win 10 Pro x64 dual bootAMD FX 8350 Vishera @ 420016 GB Mushkin Blackline DDR3-2400 @ 1866 (9-1...XFX Radeon R9 280 Double D Black Edition
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Mellon Labs (custom build)
OS
Win 7 Pro x64/Win 10 Pro x64 dual boot
CPU
AMD FX 8350 Vishera @ 4200
Motherboard
ASUS M5A97 R2.0
Memory
16 GB Mushkin Blackline DDR3-2400 @ 1866 (9-10-10-10-31)
Graphics Card(s)
XFX Radeon R9 280 Double D Black Edition
Sound Card
Realtek HD Audio on MB. Sounds great.
Monitor(s) Displays
Acer 24", Acer 22"
Screen Resolution
3840 x 1080
Hard Drives
1 x Mushkin Chronos 120 GB SSD (Win 10)
1 x Samsung 850 EVO 250 GB SSD (Win 7)
1 x WD 1TB SATA Blue
1 x WD 1TB SATA Green
PSU
Corsair TX-750
Case
CoolerMaster HAF 912+
Cooling
Coolermaster Seidon 240M Liquid AIO. 6 case fans
Keyboard
Logitech G710+
Mouse
Logitech G500s
Internet Speed
Much better since I got fiber, but still way overpriced.
Antivirus
MSE, Malware Bytes for scanning
Browser
Firefox
Other Info
Corsair VOID USB headphones.

A Mellon Labs X-1 - LCD Smartie driven system status display.

Brought to you by the letter E
The salesman mislead you. That APC UPS contains a surge suppressor, as do all UPS units I've every seen. An UPS works best directly plugged into a wall outlet, and not with an extension cord or power strip. This allows the surge suppressor within the UPS to work most effectively. I quote from a typical APC instruction manual:

Plug the Back-UPS ES power cord directly
into a wall outlet; not into a surge protector​
or power strip.

Read the manual - ignore the salesman. :D

Bye. :cool:

Howdy,
I recently purchased and installed a UPS. I was told by the salesman that I should put a Surge Suppressor before the power to the UPS, thus Surge Protecting it.
Does this idea have any validity. Looking for all opinions.
I am also running a thread on line noise trips to the UPS on start up.........
Thanks for any assistance.
glennc

Hello Crunchy Doodle,
Thanks for the assistance. I had a feeling it didn't sound right, so thus I ask it where I think I can get an experienced knowledgeable answer.
glennc
 

My Computer My Computer

At a glance

Windows 7 UltimateAMD Phenom-II X4 9658192 MB DDR2-SDRAMATI Radeon HD 4200
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self-Built
OS
Windows 7 Ultimate
CPU
AMD Phenom-II X4 965
Motherboard
Gigabyte GA-MA785GM-US2H
Memory
8192 MB DDR2-SDRAM
Graphics Card(s)
ATI Radeon HD 4200
Sound Card
ATI Radeon HD 4200 High Definition Audo
Monitor(s) Displays
LG Electronics W1943
Screen Resolution
1360 X 768
Hard Drives
C: 500 GB Caviar Black SATA
E: 500 GB Caviar Black SATA
PSU
Ultra LSP 750
Case
Ultra XBlaster
Cooling
2 Fans, CPU Fan, PS Fan
Keyboard
Acer
Mouse
Logitech
Internet Speed
6 MB
Howdy,
I recently purchased and installed a UPS. I was told by the salesman that I should put a Surge Suppressor before the power to the UPS, thus Surge Protecting it.
Does this idea have any validity. Looking for all opinions.
I am also running a thread on line noise trips to the UPS on start up.........
Thanks for any assistance.
glennc
If you use a surge protector with a UPS at all, it should be AFTER the UPS. I use one outlet on my UPS to power my main monitor and tower through a surge protector bar. It isn't really necessary to do that, but it gives me the ability to completely shut the power off to my system without having to shut off the UPS, which also powers my home server and media machine. It also gives me a little bit of extra protection.

No slight to sales people, since I was one many years ago, but most of them are not knowledgeable in the products they sell, and they don't really care about solving your problem. They just want to make the sale.

Well Howdy Mellon Head,
Thanks for the reply. I like your setup. Could you please look at the thread "Did I do something wrong". It talks about possibly getting line noise and a 10 second event which seem to coincide with whenever I turn the UPS on. I do not leave it on as you do. Can use the advise there. Take care Bud.
glennc
 

My Computer My Computer

At a glance

Windows 7 UltimateAMD Phenom-II X4 9658192 MB DDR2-SDRAMATI Radeon HD 4200
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self-Built
OS
Windows 7 Ultimate
CPU
AMD Phenom-II X4 965
Motherboard
Gigabyte GA-MA785GM-US2H
Memory
8192 MB DDR2-SDRAM
Graphics Card(s)
ATI Radeon HD 4200
Sound Card
ATI Radeon HD 4200 High Definition Audo
Monitor(s) Displays
LG Electronics W1943
Screen Resolution
1360 X 768
Hard Drives
C: 500 GB Caviar Black SATA
E: 500 GB Caviar Black SATA
PSU
Ultra LSP 750
Case
Ultra XBlaster
Cooling
2 Fans, CPU Fan, PS Fan
Keyboard
Acer
Mouse
Logitech
Internet Speed
6 MB
Back
Top