RADEON™ HD 5770 driver install problem

misuk11

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RADEON™ HD 5770 driver install problem

have a (virtually) brand new pc with windows 7 64 bit. The graphics card is
1GB ATI RADEON™ HD 5770

After switching my pc on today and trying to play a dvd i get this error message


'Windows media player cannot play this DVD because there is a problem with digital copy protection between your DVD drive, decoder and video card. Try installing an updated driver for your video card'

The exact same DVD played perfectly well yesterday.

Ive downloaded the latest driver from the graphics card website and tried to install it, but I get this error message

'CATALYST install manager has stopped working'
A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available'

I tried running it in compatibility mode and its exactly the same


I even tried to install the original driver that came with my pc, and I got the same error message.
 

My Computer

Computer Manufacturer/Model Number
PC Specialists
OS
windows 7 professional 64 bit
CPU
Intel® Core™i7 Processor i7-960 (3.20GHz) 4.8GTs/8MB Cache
Motherboard
ASUS® RAMPAGE II EXTREME: DDR3, 3-Way SLI & CrossFireX on De
Memory
12GB CORSAIR XMS3 TRI-DDR3 1333MHz
Graphics Card(s)
1GB ATI RADEON™ HD 5770
Sound Card
EMU 1820M
Monitor(s) Displays
dual (acer)
Hard Drives
1TB RAID 1 500GB partitions (2)
Western Digital 500GB
PSU
600W Quiet Quad Rail
Case
ANTEC 900 BLACK GAMING CASE
Cooling
SUPER QUIET 22dBA TRIPLE COPPER HEATPIPE CPU COOLER
Keyboard
logitech wireless
Mouse
logitech wireless
Internet Speed
up to 8MB
Try installing it in safe mode too.
 

My Computer

Computer Manufacturer/Model Number
Zen Productions
OS
Windows 7 Ultimate x64
CPU
Intel i7-860
Motherboard
Gigabyte GA-P55A-UD4P
Memory
Corsair Dominator 1600Mhz, 8-8-8-24 1.65v 2x2GB
Graphics Card(s)
ATI Radeon 5770 HD
Sound Card
Intel High Definition Sound
Monitor(s) Displays
Samsung P2570HD
Screen Resolution
1920x1080
Hard Drives
Western Digital Caviar Black 500gb
PSU
Corsair CMPSU-750HX 750W
Case
Antec p183
Cooling
Corsair H50 Water Cooler
Keyboard
Logitech G110
Mouse
Logitech MX Revolution
Internet Speed
768 mb/s
Welcome as Zenoo said try safe mode but you might also want to use driver cleanr or driver sweeper to remove all remants of the driver before you reinstall it.You can find either of them from here http://downloads.guru3d.com/download.php?det=745 Fabe
 

My Computer

Computer Manufacturer/Model Number
Self Built
OS
Windows 7 ultimate 64 bit / XP Home sp3
CPU
intel Core 2 Duo E8400 3.0ghz
Motherboard
Asus P5ND bios 1401
Memory
8 gigs 1066 OCZ Fata1ty
Graphics Card(s)
EVGA GTX 580 Call of Duty Black Ops Edition
Sound Card
Creative Soundblaster Audigy 2zs
Monitor(s) Displays
Asus 24in LCD's 2MS X2
Screen Resolution
1920x1080p @60Hz
Hard Drives
WD Caviar 500 Black/ WD Caviar 200 Blue
PSU
OCZ 700W GameXtreme
Case
NZXT Apollo
Cooling
Corsair H50 CPU/120mm x3 /60mm x2 /Corsair Dominator Ram
Keyboard
Logitech Bluetooth Wireless MX5000
Mouse
Logitech Bluetooth Wireless MX1000
Internet Speed
Download 19.83 Upload 0.97
Other Info
Logitech Z2300 Speakers/ Bose Noise Cancelling Headphones/Avermedia PCI-e Hybrid TV Bravo/Epson NX415 all in one/ 4 Port Powered USB Hub/ LG 10x Bluray Burner /TSST Corp DVDRW External
how do i run it in safe mode ?

Ive tried the troubleshoot compatibility option but it runs it as windows xp sp2 !

this is windows 7 64 bit and the drivers are supposed to be compatible
 

My Computer

Computer Manufacturer/Model Number
PC Specialists
OS
windows 7 professional 64 bit
CPU
Intel® Core™i7 Processor i7-960 (3.20GHz) 4.8GTs/8MB Cache
Motherboard
ASUS® RAMPAGE II EXTREME: DDR3, 3-Way SLI & CrossFireX on De
Memory
12GB CORSAIR XMS3 TRI-DDR3 1333MHz
Graphics Card(s)
1GB ATI RADEON™ HD 5770
Sound Card
EMU 1820M
Monitor(s) Displays
dual (acer)
Hard Drives
1TB RAID 1 500GB partitions (2)
Western Digital 500GB
PSU
600W Quiet Quad Rail
Case
ANTEC 900 BLACK GAMING CASE
Cooling
SUPER QUIET 22dBA TRIPLE COPPER HEATPIPE CPU COOLER
Keyboard
logitech wireless
Mouse
logitech wireless
Internet Speed
up to 8MB
Try hitting the F8 button on your keyboard during bootup. Not all systems use the same method to get into safe mode, So please take the time to go to your user cp>then edit system specs and fill in all your specs, this will help other help you now and in the future. Thanks. Fabe
 

My Computer

Computer Manufacturer/Model Number
Self Built
OS
Windows 7 ultimate 64 bit / XP Home sp3
CPU
intel Core 2 Duo E8400 3.0ghz
Motherboard
Asus P5ND bios 1401
Memory
8 gigs 1066 OCZ Fata1ty
Graphics Card(s)
EVGA GTX 580 Call of Duty Black Ops Edition
Sound Card
Creative Soundblaster Audigy 2zs
Monitor(s) Displays
Asus 24in LCD's 2MS X2
Screen Resolution
1920x1080p @60Hz
Hard Drives
WD Caviar 500 Black/ WD Caviar 200 Blue
PSU
OCZ 700W GameXtreme
Case
NZXT Apollo
Cooling
Corsair H50 CPU/120mm x3 /60mm x2 /Corsair Dominator Ram
Keyboard
Logitech Bluetooth Wireless MX5000
Mouse
Logitech Bluetooth Wireless MX1000
Internet Speed
Download 19.83 Upload 0.97
Other Info
Logitech Z2300 Speakers/ Bose Noise Cancelling Headphones/Avermedia PCI-e Hybrid TV Bravo/Epson NX415 all in one/ 4 Port Powered USB Hub/ LG 10x Bluray Burner /TSST Corp DVDRW External
I also have the same driver installation problem. Did you ever find a way to fix yours?
If you did find a way please explain how you did it.
 

My Computer

Computer Manufacturer/Model Number
Custom
OS
Windows 7 Professional 64 Bit
CPU
E6850 Core 2 Duo @ 3.0GHz
Motherboard
GA-EP43-UD3L
Memory
Corsair XMS2 DDR2 8GB
Graphics Card(s)
ATI Radeon HD 5770 1GB
Monitor(s) Displays
Dell 1901fp
Screen Resolution
1280 x 1024
Hard Drives
1TB Seagate 7200 rpm sata
250GB Seagate 7200 rpm sata
80GB Seagate 7200 rpm ide
80GB Western Digital 7200 rpm ide
250GB Western Digital 7200 rpm ide
PSU
Antec 750w true blue
Case
Antec 900
Cooling
3 x 120mm fans 1 200mm fan
Keyboard
Logitech MX-3200
Mouse
Logitech MX-3200
Other Info
2 x 24x DVD-RW Drives
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