RAM and slots are both working, but it doesn't when it's put together

up69

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I have a laptop which can support up to 2 GB of dual-channel DDR3 1066 MHz memory, upgradeable to 4 GB using two soDIMM modules; I have both of the RAM(same brand), but here is where problems begin.


The issue right now is that I've tested both of the RAM on both of the RAM slot on the board, both worked like a charm separately, meaning no freezes and BSOD, but when the RAM are put together, I get freezes and BSODs; What could be the problem?

I'm currently running on 2GB of DDR3 memory right now.

RAM: 2gb 2rx8 pc3-8500s-07-10-f2 (Samsung)

Laptop: Gateway p79 series.
Gateway Support - Specifications

Windows 7 Ultimate x86
 

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Windows 7 Ultimate x86
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Windows 7 Ultimate x86
Something's been mislabeled! That can happen when memory ordered in bulk from the manufacturer comes in with a few mislabeled dimms. A performance dimm seeing different timings and voltage requirements may get mixed in with the typical standard type memory premade laptops and desktops come with.

One way to find out if you have mismatched dimms would be running the System Info for Windows tool while only one dimm was installed where you look under hardwares at the memory item to see what is shown for each one. The next is replacing the pair for a totally fresh set of matched replacement memory in case one dimm is bad.
 

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    W7 Ultimate x64/W10 Pro x64/W11 Pro Triple Bo...AMD Phenom II X4 975 Deneb 3.6ghz - 965 2nd r...Kingston Hyper X DDR3 1600 1.5v 16gb - Hyper ...MSI HD Radeon 5750 1gb - MSI HD Radeon 6450 o...
    Computer type
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    Computer Manufacturer/Model Number
    Custom builds = 2
    OS
    W7 Ultimate x64/W10 Pro x64/W11 Pro Triple Boot - Main PC W7 Remote PC Micro ATX W7 Pro x64/W11 Pro
    CPU
    AMD Phenom II X4 975 Deneb 3.6ghz - 965 2nd remote pc
    Motherboard
    Gigabyte GA-790XTA-UD4-Gigabyte GA-880GM-D2H remote pc
    Memory
    Kingston Hyper X DDR3 1600 1.5v 16gb - Hyper X Fury 8gb 2nd
    Graphics Card(s)
    MSI HD Radeon 5750 1gb - MSI HD Radeon 6450 on mini tower
    Sound Card
    Creative Labs X-Fi Xtreme Audio P - Realtek onooard 2nd case
    Monitor(s) Displays
    ASUS VW199T-P 19" HP 2082a Main-HP 2082a 20" remote pc
    Screen Resolution
    Asus 1440x900 - HP 1600x900
    Hard Drives
    WD Black 1TB HD per OS W7, W10, and pending W11 presently on 500gb OS Drive - Pending Triple 1TB HDs for Spanned Storage/backup volume
    Single 2TB external USB enclosure, single 1TB System 7 Host/Boot drive, Pending 8TB external HD for system image b
    PSU
    Corsair 750TX - primary / Corsair CX600 - second
    Case
    Antec 900-2 - SSD compatible / NZXT Vulcan mini tower
    Cooling
    Zalman CNPS9900A
    Keyboard
    AZIO L70 Backlit Letters Gaming - ONN Cordless/USB
    Mouse
    MSI DS200 Programmable, Logitech Cordless
    Internet Speed
    30mbps upgrade - primary hard wired - mini tower usb WiFi
    Antivirus
    GFI VIPRE Internet Security 2014 on W7 2016 beta on W10,
    Browser
    Cyberfox, WaterFox 64bit FF variants, FireFox x64, Pale Moon
    Other Info
    Accomdata fan cooled usb 2.0 PIDE/Sata II, III external enclosure.
    Sambient usb/eSata PATA/Sata II, III external enclosure.
  • At a glance

    W7 Pro x64/W11 ProAMD Deneb 3.6ghz - 965Kingston Hyper X Fury 8gbMSI HD Radeon 6450 DVI Output
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    CUSTOM ASSEMBLY
    OS
    W7 Pro x64/W11 Pro
    CPU
    AMD Deneb 3.6ghz - 965
    Motherboard
    Gigabyte GA-880GM-D2H remote pc
    Memory
    Kingston Hyper X Fury 8gb
    Graphics Card(s)
    MSI HD Radeon 6450 DVI Output
    Sound Card
    Realtek onooard Creative or Other separate PENDING
    Monitor(s) Displays
    VIZIO 32" LCD TV Separate LCD Pending
    Screen Resolution
    1600x1080
    Hard Drives
    WD 500GB OS Host/Boot WD Green 1TB Storage/Backup
    PSU
    Corsair 600W - THERMALTAKE 600W spare case
    Case
    NZXT Vulcan mini tower
    Cooling
    Twin 120mm Top Fans - 240mm Side Cover
    Keyboard
    ONN Cordless/USB Logitech Cordless
    Mouse
    ONN USB/Cordless - Logitech Cordless
    Internet Speed
    DSL 5G
    Browser
    MS Edge, FireFox, WaterFox x64, FireFox Nightly
    Other Info
    OS Testing-Remote Access to Main TeamViewer
Something's been mislabeled! That can happen when memory ordered in bulk from the manufacturer comes in with a few mislabeled dimms. A performance dimm seeing different timings and voltage requirements may get mixed in with the typical standard type memory premade laptops and desktops come with.

One way to find out if you have mismatched dimms would be running the System Info for Windows tool while only one dimm was installed where you look under hardwares at the memory item to see what is shown for each one. The next is replacing the pair for a totally fresh set of matched replacement memory in case one dimm is bad.

I've just compared the two and the codes are the same in System Information. I just tried installing both of the memory modules back into the laptop, and surprisingly all is well. So i fired up some applications and the system was eating up 2.5GB of memory for 30 minutes, no BSOD or freeze as of yet.

Hopefully it'll stay that way.
 

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Windows 7 Ultimate x86
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Windows 7 Ultimate x86
Hopefully all is well for you there! It may have simply been due to the need of reseating the dimms since they weren't going down fully. When going to reseat each one to get the information you were performing two tasks at the same time. :D
 

My Computers My Computers

  • At a glance

    W7 Ultimate x64/W10 Pro x64/W11 Pro Triple Bo...AMD Phenom II X4 975 Deneb 3.6ghz - 965 2nd r...Kingston Hyper X DDR3 1600 1.5v 16gb - Hyper ...MSI HD Radeon 5750 1gb - MSI HD Radeon 6450 o...
    Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    Custom builds = 2
    OS
    W7 Ultimate x64/W10 Pro x64/W11 Pro Triple Boot - Main PC W7 Remote PC Micro ATX W7 Pro x64/W11 Pro
    CPU
    AMD Phenom II X4 975 Deneb 3.6ghz - 965 2nd remote pc
    Motherboard
    Gigabyte GA-790XTA-UD4-Gigabyte GA-880GM-D2H remote pc
    Memory
    Kingston Hyper X DDR3 1600 1.5v 16gb - Hyper X Fury 8gb 2nd
    Graphics Card(s)
    MSI HD Radeon 5750 1gb - MSI HD Radeon 6450 on mini tower
    Sound Card
    Creative Labs X-Fi Xtreme Audio P - Realtek onooard 2nd case
    Monitor(s) Displays
    ASUS VW199T-P 19" HP 2082a Main-HP 2082a 20" remote pc
    Screen Resolution
    Asus 1440x900 - HP 1600x900
    Hard Drives
    WD Black 1TB HD per OS W7, W10, and pending W11 presently on 500gb OS Drive - Pending Triple 1TB HDs for Spanned Storage/backup volume
    Single 2TB external USB enclosure, single 1TB System 7 Host/Boot drive, Pending 8TB external HD for system image b
    PSU
    Corsair 750TX - primary / Corsair CX600 - second
    Case
    Antec 900-2 - SSD compatible / NZXT Vulcan mini tower
    Cooling
    Zalman CNPS9900A
    Keyboard
    AZIO L70 Backlit Letters Gaming - ONN Cordless/USB
    Mouse
    MSI DS200 Programmable, Logitech Cordless
    Internet Speed
    30mbps upgrade - primary hard wired - mini tower usb WiFi
    Antivirus
    GFI VIPRE Internet Security 2014 on W7 2016 beta on W10,
    Browser
    Cyberfox, WaterFox 64bit FF variants, FireFox x64, Pale Moon
    Other Info
    Accomdata fan cooled usb 2.0 PIDE/Sata II, III external enclosure.
    Sambient usb/eSata PATA/Sata II, III external enclosure.
  • At a glance

    W7 Pro x64/W11 ProAMD Deneb 3.6ghz - 965Kingston Hyper X Fury 8gbMSI HD Radeon 6450 DVI Output
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    CUSTOM ASSEMBLY
    OS
    W7 Pro x64/W11 Pro
    CPU
    AMD Deneb 3.6ghz - 965
    Motherboard
    Gigabyte GA-880GM-D2H remote pc
    Memory
    Kingston Hyper X Fury 8gb
    Graphics Card(s)
    MSI HD Radeon 6450 DVI Output
    Sound Card
    Realtek onooard Creative or Other separate PENDING
    Monitor(s) Displays
    VIZIO 32" LCD TV Separate LCD Pending
    Screen Resolution
    1600x1080
    Hard Drives
    WD 500GB OS Host/Boot WD Green 1TB Storage/Backup
    PSU
    Corsair 600W - THERMALTAKE 600W spare case
    Case
    NZXT Vulcan mini tower
    Cooling
    Twin 120mm Top Fans - 240mm Side Cover
    Keyboard
    ONN Cordless/USB Logitech Cordless
    Mouse
    ONN USB/Cordless - Logitech Cordless
    Internet Speed
    DSL 5G
    Browser
    MS Edge, FireFox, WaterFox x64, FireFox Nightly
    Other Info
    OS Testing-Remote Access to Main TeamViewer
Hopefully all is well for you there! It may have simply been due to the need of reseating the dimms since they weren't going down fully. When going to reseat each one to get the information you were performing two tasks at the same time. :D

Guess my luck ran out :cry:

The 4GB of DDR3 1066 memory are "fighting" again. I've took one of them out and its working on 2GB now. Think I would need a new BIOS update?

BIOS Type: Phoenix
BIOS Date: June 8th 2009
BIOS ID: 79.03.00-None
BIOS OEM: 79.03.00
Chipset:Intel 2A40 rev 7
SuperIO: Unknow
Manufacturer: Gateway
Motherboard: P-79

If so where may I find this BIOS update?
 

My Computer My Computer

At a glance

Windows 7 Ultimate x86
OS
Windows 7 Ultimate x86

My Computer My Computer

At a glance

MS Windows 7 Ultimate SP1 64-bitAMD A10-4600M6.00 GB Dual-Channel DDR3 @ 798MHz (11-11-12-28)AMD Radeon HD 7660G
Computer Manufacturer/Model Number
Toshiba Satellite S875D-S7239 laptop
OS
MS Windows 7 Ultimate SP1 64-bit
CPU
AMD A10-4600M
Motherboard
AMD Pumori (Socket FT1)
Memory
6.00 GB Dual-Channel DDR3 @ 798MHz (11-11-12-28)
Graphics Card(s)
AMD Radeon HD 7660G
Sound Card
High Definition Audio Device
Monitor(s) Displays
Generic PnP Monitor (1600x900@60Hz)
Screen Resolution
1600x900@60Hz
Hard Drives
SSD 119GB Corsair CSSD-V128GB2 ATA Device
Keyboard
Standard PS/2 Keyboard
Mouse
HP Wireless Optical Mobile Mouse Model FHA-3410
Internet Speed
What the local pub, local coffee shop offers.
Other Info
Optical Drive:MATSHITA BD-CMB UJ160B ATA Device


Also have an Asus ha1002xp netbook with Win 7 Ultimate installed.
Bad dimm or mismatch? A good long run of the 9 stress tests seen with memtest over a few hours will show if errors are pointing out a defect with one of the dimms. Run that on each dimm separately however not when both are in to isolate if found bad the dimm with a problem.

I still tend to believe that there's a mismatch being seen there however since each dimm by itself runs normally without any problems being seen. This is why I had to mention the idea of one dimm of a different type like a mix of standard with performance memory may have been seen where the two simply won't work together but no faults can be found with either.
 

My Computers My Computers

  • At a glance

    W7 Ultimate x64/W10 Pro x64/W11 Pro Triple Bo...AMD Phenom II X4 975 Deneb 3.6ghz - 965 2nd r...Kingston Hyper X DDR3 1600 1.5v 16gb - Hyper ...MSI HD Radeon 5750 1gb - MSI HD Radeon 6450 o...
    Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    Custom builds = 2
    OS
    W7 Ultimate x64/W10 Pro x64/W11 Pro Triple Boot - Main PC W7 Remote PC Micro ATX W7 Pro x64/W11 Pro
    CPU
    AMD Phenom II X4 975 Deneb 3.6ghz - 965 2nd remote pc
    Motherboard
    Gigabyte GA-790XTA-UD4-Gigabyte GA-880GM-D2H remote pc
    Memory
    Kingston Hyper X DDR3 1600 1.5v 16gb - Hyper X Fury 8gb 2nd
    Graphics Card(s)
    MSI HD Radeon 5750 1gb - MSI HD Radeon 6450 on mini tower
    Sound Card
    Creative Labs X-Fi Xtreme Audio P - Realtek onooard 2nd case
    Monitor(s) Displays
    ASUS VW199T-P 19" HP 2082a Main-HP 2082a 20" remote pc
    Screen Resolution
    Asus 1440x900 - HP 1600x900
    Hard Drives
    WD Black 1TB HD per OS W7, W10, and pending W11 presently on 500gb OS Drive - Pending Triple 1TB HDs for Spanned Storage/backup volume
    Single 2TB external USB enclosure, single 1TB System 7 Host/Boot drive, Pending 8TB external HD for system image b
    PSU
    Corsair 750TX - primary / Corsair CX600 - second
    Case
    Antec 900-2 - SSD compatible / NZXT Vulcan mini tower
    Cooling
    Zalman CNPS9900A
    Keyboard
    AZIO L70 Backlit Letters Gaming - ONN Cordless/USB
    Mouse
    MSI DS200 Programmable, Logitech Cordless
    Internet Speed
    30mbps upgrade - primary hard wired - mini tower usb WiFi
    Antivirus
    GFI VIPRE Internet Security 2014 on W7 2016 beta on W10,
    Browser
    Cyberfox, WaterFox 64bit FF variants, FireFox x64, Pale Moon
    Other Info
    Accomdata fan cooled usb 2.0 PIDE/Sata II, III external enclosure.
    Sambient usb/eSata PATA/Sata II, III external enclosure.
  • At a glance

    W7 Pro x64/W11 ProAMD Deneb 3.6ghz - 965Kingston Hyper X Fury 8gbMSI HD Radeon 6450 DVI Output
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    CUSTOM ASSEMBLY
    OS
    W7 Pro x64/W11 Pro
    CPU
    AMD Deneb 3.6ghz - 965
    Motherboard
    Gigabyte GA-880GM-D2H remote pc
    Memory
    Kingston Hyper X Fury 8gb
    Graphics Card(s)
    MSI HD Radeon 6450 DVI Output
    Sound Card
    Realtek onooard Creative or Other separate PENDING
    Monitor(s) Displays
    VIZIO 32" LCD TV Separate LCD Pending
    Screen Resolution
    1600x1080
    Hard Drives
    WD 500GB OS Host/Boot WD Green 1TB Storage/Backup
    PSU
    Corsair 600W - THERMALTAKE 600W spare case
    Case
    NZXT Vulcan mini tower
    Cooling
    Twin 120mm Top Fans - 240mm Side Cover
    Keyboard
    ONN Cordless/USB Logitech Cordless
    Mouse
    ONN USB/Cordless - Logitech Cordless
    Internet Speed
    DSL 5G
    Browser
    MS Edge, FireFox, WaterFox x64, FireFox Nightly
    Other Info
    OS Testing-Remote Access to Main TeamViewer
completely different problem and deserves its own thread.
 

My Computer My Computer

At a glance

MS Windows 7 Ultimate SP1 64-bitAMD A10-4600M6.00 GB Dual-Channel DDR3 @ 798MHz (11-11-12-28)AMD Radeon HD 7660G
Computer Manufacturer/Model Number
Toshiba Satellite S875D-S7239 laptop
OS
MS Windows 7 Ultimate SP1 64-bit
CPU
AMD A10-4600M
Motherboard
AMD Pumori (Socket FT1)
Memory
6.00 GB Dual-Channel DDR3 @ 798MHz (11-11-12-28)
Graphics Card(s)
AMD Radeon HD 7660G
Sound Card
High Definition Audio Device
Monitor(s) Displays
Generic PnP Monitor (1600x900@60Hz)
Screen Resolution
1600x900@60Hz
Hard Drives
SSD 119GB Corsair CSSD-V128GB2 ATA Device
Keyboard
Standard PS/2 Keyboard
Mouse
HP Wireless Optical Mobile Mouse Model FHA-3410
Internet Speed
What the local pub, local coffee shop offers.
Other Info
Optical Drive:MATSHITA BD-CMB UJ160B ATA Device


Also have an Asus ha1002xp netbook with Win 7 Ultimate installed.
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