Solved Ram halved by windows

[danil11]

sorry for the wait.

As requested and thanks for the support guys

 

[Layback Bear]

Bingo.
You do not have 4 processors. You have one (1) processor.
Change it to (1) apply/okay out of it and reboot. Make sure the check mark is gone. Look at the picture I posted. #19
Give us another Resource Monitor of your memory.

 

[danil11]

that's not the issue at all. if you'll note the memory is already showing as full. I have done several restarts and the memory is still showing full so i'm currently inclined to think that the igfx multi monitor was the culprit as everything else is stable.

 

[danil11]

ps I am off for the night now but will recheck again tomorrow and take into account the suggestions given.

many thanks

 

[Layback Bear]

Did you or did you not make the changes I recommended in
post #22?

 

[sygnus21]

Layback Bear is right, and I sort of mentioned back in 19 that those boxes shouldn't be checked.

And for the record those boot options are mainly for testing/diagnostic purposes. With that box checked all you're basically doing is limiting the processor. And even if it has less cores, you're NOT enhancing anything by checking that box.

I've no idea how this FUD of a tweak is still around but it enhances nothing. You would best be served to uncheck those boxes and leave them alone.

That said that particular box shouldn't have an effect on your memory, thus the problem could be elsewhere. Still I'd uncheck it anyway as it's doing nothing for you.

Your system, your choice.

 

[Layback Bear]

I do know that the memory controller is built into the chip.
What I don't know if changing the setting in (number of processors) has a effect on how the processor handles memory with the controller.
Anyway we do agree that it shouldn't be checked.

 

[sygnus21]

Well I have a i7-950 processor, which obviously has the memory controller built in as well and messing around the that setting just to see what happens didn't do anything to my memory - meaning my hardware reserved never moved.

That said, it doesn't mean it can't contribute to an already existing problem so...

At any rate those boxes really don't need to be messed with unless for diagnostic/testing purposes as it provides absolutely nothing performance wise to end users.

Could use someone who has AMD motherboard/processor experience to chime in though. Perhaps there's something I'm not seeing from my Intel side of things.

 

[oneskrewluse]

have you done the OMFG tests ( the tests where when your done you go omfg i cant believe i didnt.....)

turn pc off unplug

remove your modules wipe em off and plug them back in
try swapping modules
try one at a time in different slots


i cant tell you how many times ive had the same issue when all it was was one did not want to fit into one of the solts properly swapped em and boom every thing was right in the world

please take no offense if this step seems to dumb some times its the dumb shit thats the whole problem lol

GL

 

[danil11]

hi folks im back from work. I have unchecked the box and although the computer was letting me use a full 8 gb last night it is nowe back to its 3.98 usable memory. I have sety the bios to optimized defaults and this is what ive got. and yes the omg wtf test have been done and each stick has successfully been tested

 

[danil11]

p.s no offense taken, keep the suggestions coming. There's bound to be something I haven't thought of and i'm very grateful for all the input

 

[Layback Bear]

Your pictures in post #20 and #30 are completely different.
What was different between those post. Example: Different things plugged into the computer, phone, printer, card reader, ect. Something is changing.
I don't believe you posted back the exact ram you are using. (Exact)
Something else if your motherboard will allow it. You do have your motherboard manual don't you.
**Remove all ram. Install one module of ram where the motherboard manual indicates. Check your hardware ram usage again.
Then remove all ram again and do the same with the other module of ram and compare.

Example; my ram
KHX2000C9AD3T1K3/6GX
Two packages of 3 modules.

 

[sygnus21]

hi folks im back from work. I have unchecked the box and although the computer was letting me use a full 8 gb last night it is nowe back to its 3.98 usable memory. I have sety the bios to optimized defaults and this is what ive got. and yes the omg wtf test have been done and each stick has successfully been tested

What did you do here to get it to recognize all 8 gig???

 

[danil11]

thanks layback will get on that once ive had my dinner. as for the question from sygnus. I CHANGED NOTHING, no settings and nothing physical as stated in the original post the computer will just boot with all the ram available. I know that may be hard to belive but its the god honest truth and it baffles me completely

 

[sygnus21]

I'm not doubting you, it's just weird. It's as if the PC is booting with the full 8 available, then something is turning on and eating half of it. We just need to figure out what's being turned on and eating half the RAM. It also seems to be hardware related as that's what the "hardware reserved" memory is for.

I've asked for some help so hopefully someone with more experience will chime in.

Until then.

 

[Layback Bear]

I have seen ram that is not seated properly do the exact same thing. That is why I suggested one stick at a time seated properly. That mistake was on my own computer. Made by me.

 

[Northernsoul55]

Hi,

Windows 32-bit version is limited to just 4GB of RAM.

You are using a 64-bit version of windows. If showing 4gb hardware reserved, as it does,
then it could indicate a faulty ram stick.

I would firstly try re-seating the RAM, ensure they are free from dust, and seated properly.

Take memtest. Run for 8 passes and test each stick in a know good slot for an additional 6 passes.

:ar: http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html

   Tip

Run these tests overnight, pay particular attention to #3 in tutorial

cheers

Dave

 

[danil11]

I've made that mistake before as well. so I have just done what you said, ram info and results as follows

The labels have this EXACT info on, only thing omitted is that they both have PNY TECHNOLOGIES accros the top

stick 1:-
4GB DDR3 DIMM
64C0MHHHJ8G17
F154141 0513
no post when used on its own this time round but have had in the past currently in dimm B1

stick 2:-
4096MB DDR3 DIMM
64C0MHHHJ8G17
FH150961 HOT 4511
posted with no issues currently in dimm A1

 

[danil11]

thanks guys, it looks as though one of my sticks may have an intermittent fault, still not sure why its going h/w reserved rather than just not reading at all. Is this normal?

 

[danil11]

going to try rma with pny