Solved RAM missing

GrazzaB

New member
Local time
2:23 PM
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5
So yesterday I noticed my laptop was running slow. I looked for a bit and found that the resource moniter was saying that 4GB was hardware reserved (out of 6gb). I didn't do much because I was busy.

Today when I turned on my laptop I see that the resource moniter only says I have 2GB of memory avaliable. I check the bios and it also says that I have 2GB of memory.

I'm thinking that some of my RAM may have stopped working (my laptop is over 3 years old.)
Am I correct in thinking this? Do you guys know of any possible other explanations?

I kinda don't want to take apart my laptop until I know for sure the RAM is broken because it looks like a pain.

Thanks!
 

My Computer

Computer type
PC/Desktop
OS
Windows 7 Home Premium x64
Usually there is an access door or panel that covers the RAM modules. It's only two or three screws to remove it. Unplug the power pack and remove the battery before you open it up. You don't want it accidently starting up while your working on it. Take precautions against static discharge too. If you gently move the retaining clips to the side the module should just pop up. Then you can carefully remove it to get at the one underneath it. Then carefully reseat them back in. If that doesn't fix it you have a bad module or a motherboard fault.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Built
OS
Windows 10 Education 64 bit
CPU
AMD Phenom II X4 980 Black Edition Deneb 3.7GHz
Motherboard
Asus M4N68T-M V2 µATX Motherboard
Memory
8GB 4GBx2 Kingston PC10600 DDR3 1333 Memory
Graphics Card(s)
Zotac NVIDIA Geforce GT640 2 Gig DDR3 PCIe
Sound Card
VIA VT1708s High Definition Audio 8-channel Onboard
Monitor(s) Displays
22" LG E2242 1080p and 2 19" I-INC AG191D
Screen Resolution
1280x1024 - 1920x1080 - 1280x1024
Hard Drives
Crucial M100 256 GB SSD and 500 GB WD Blue SATA
PSU
Thermaltake TR 620
Case
Power Up Black ATX Mid-Tower Case
Cooling
Stock heatsink and fan
Keyboard
Logitech Wireless K350 Wave
Mouse
Logitech Wireless M570 Trackman Wheel
Internet Speed
80 Mbps Down 30 Mbps Up
Antivirus
Windows Defender
Browser
Internet Explorer 11
Other Info
HP DVD1040e Lightscribe - External USB2
Yep as well as what alpha has suggested you could run a memtest Grazzab se this http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html

You will need to make a bootable disk set the BIOS to boot from the optical and let it run for at least 8 passes unless errors come up straight away. It does take a long time and you must be patient.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Own build (new) Desk1 / Asus ROG Win 7 / Desk2 1st build
OS
Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
CPU
Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i5 2500
Motherboard
Desk1 Asus P877-V / Desk2 Gigabyte H67 UD3H / Laptop ?
Memory
Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop 8Gb DDR3
Graphics Card(s)
Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Sound Card
Desk 1 & 2 -XONAR DG Realtek High Def audio Laptop
Monitor(s) Displays
Desk 1 Benq HD 2450 / Desk2 Philips 24" / Laptop 17.5"
Screen Resolution
1920x1080 D1 & D2 & Laptop 1
Hard Drives
Desk1 Samsung 120GB 830 SSD
Asus ROG 256GB 850 Pro SSD
Desk2 Samsung 840 256 SSD
Toshiba 120GB EVO
PSU
Desk 1 Corsair HX 1050/ Laptop ? / Desk 2 Corsair HX 650
Case
Desk 1 Cooler HAF XM ? Toshiba laptop / Desk2 Coolermaster
Cooling
Fans on all Desk1 -2 Desk2 - all Coolermasters 5 Laptop ?
Keyboard
Desk 1 MS Sidewinder X6 Desk 2 MS Sidewinder X 4
Mouse
Desk 1&2 - Gigabyte MS 900 gamer - laptop - Logitec wireless
Internet Speed
ADSL2+
Other Info
One other Desktop (tester) and spare Toshba laptop both with SSD's
Running Kaspersky 2016 ISS on all machines config'd identically
Logitec audio stereo systems on each machine (x3)
Canon MG5250MFC
Router/modem TP-Link running WPA2SK
Thanks! Reseating them worked. memtest came up clear too so thats good :)
 

My Computer

Computer type
PC/Desktop
OS
Windows 7 Home Premium x64
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