RAM problem

[ghostrider2012]

Hi, I am still new here. And I just have the desktop itself. I have a slight problem with the ram. Here I have several questions:
1) Can put the RAM more than the recommended by the manufacturer of the motherboard? And if possible, how am I going to do that does not happen the same problem?
- I use the Asus INTEL P8Z68-V LX Z68, first I only use the 2x4 Kingston 8GB RAM (KHX1600C9D3K2), After that, I add another 8GB RAM the same type. After installing a few minutes, windows blue screen occurred.
2) How do I want to fix the windows problem?
- I am using Windows 7 Ultimate x64.
Thanks for the help =)

 

[cyclic]

Perhaps we could start with a system spec, motherboard make and model, CPU etc. It's very helpful It's absolutely critical to know what we're dealing with. it is a pleasure to assist peeps with a bit of trouble, but if you can post more info. it's easier for someone here to help you.

Sorry,read again and got the mobo details.

My oops.

 

[Maguscreed]

A z68 Chipset motherboard should have UEFI, meaning it should support any amount of ram you can physically fit into the slots available on the board.

It is possible the new ram has arrived damaged (it does happen)
have you tested it outside of windows?
If not here is a link to show you the best way to do that.
http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html
(it needs to run for awhile/multiple passes to give a reliable result)

 

[ghostrider2012]

Ok thanks for your response =)
CPU: Intel Core I7 2600 LA1155
Mobo: ASUS P8Z68-V LX
PSU: Cooler Master GX 750W
GPU: ASUS GF-TI PCIE 1GB EN550GTX
RAM: Kingston 8GB 2x4 KHX1600C9DK2
This is the beginning that I use, everything was okay. When I add the same kind of 8GB of RAM, Windows continues to trouble.

 

[ignatzatsonic]

If you replace the existing 8 GB of RAM with the new 8 GB in the same slots, do you get a blue screen or have any problems?

 

[ghostrider2012]

If you replace the existing 8 GB of RAM with the new 8 GB in the same slots, do you get a blue screen or have any problems?

I have not tried yet, but if it does not damage the new RAM if I use?

 

[ghostrider2012]

A z68 Chipset motherboard should have UEFI, meaning it should support any amount of ram you can physically fit into the slots available on the board.

It is possible the new ram has arrived damaged (it does happen)
have you tested it outside of windows?
If not here is a link to show you the best way to do that.
http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html
(it needs to run for awhile/multiple passes to give a reliable result)

So, this is not a problem with the RAM that exceeds the limit? But why this problem occurred after I added more RAM.

 

[Maguscreed]

because the ram you added was possibly damaged.
This is why I suggested testing it outside of windows using the link I gave you there.
You could also of course follow the http://www.sevenforums.com/crashes-debugging/96879-blue-screen-death-bsod-posting-instructions.html

Though it does seem pretty obvious from what you are saying that new ram = equal blue screen
I don't understand why me asking you to then test that ram seems so strange?

 

[ignatzatsonic]

If you replace the existing 8 GB of RAM with the new 8 GB in the same slots, do you get a blue screen or have any problems?

I have not tried yet, but if it does not damage the new RAM if I use?

It won't damage the new RAM if it will fit in the slots properly. If it won't fit in the slots properly, you have clearly bought the wrong type of RAM.

This is just a quick way of finding out if the new RAM is compatible with your motherboard and works properly.

 

[ghostrider2012]

because the ram you added was possibly damaged.
This is why I suggested testing it outside of windows using the link I gave you there.
You could also of course follow the http://www.sevenforums.com/crashes-debugging/96879-blue-screen-death-bsod-posting-instructions.html

Though it does seem pretty obvious from what you are saying that new ram = equal blue screen
I don't understand why me asking you to then test that ram seems so strange?

Yes, I was testing the first 8GB of RAM that I use, with Memtest86.

 

[Mosharino]

Might sound straightforward (Maybe i'm just tired ) but in the past when i have upgraded RAM and have had a BSOD i try each module individually in order to identify if one is obviously bad.

This worked for me, i had a dud stick from the start. Memtest86 is also a very good idea.

Just my two penneth.

Tom

 

[ghostrider2012]

If you replace the existing 8 GB of RAM with the new 8 GB in the same slots, do you get a blue screen or have any problems?

I have not tried yet, but if it does not damage the new RAM if I use?

It won't damage the new RAM if it will fit in the slots properly. If it won't fit in the slots properly, you have clearly bought the wrong type of RAM.

This is just a quick way of finding out if the new RAM is compatible with your motherboard and works properly.

But now I use the first 8GB of RAM. The new 8GB RAM, was released. But still the same problem when I use both. What exactly is the problem that occurs, I do not understand ..

 

[ignatzatsonic]

Does the PC work OK with ONLY the new RAM installed??

Yes or no.

 

[Mosharino]

I have not tried yet, but if it does not damage the new RAM if I use?

It won't damage the new RAM if it will fit in the slots properly. If it won't fit in the slots properly, you have clearly bought the wrong type of RAM.

This is just a quick way of finding out if the new RAM is compatible with your motherboard and works properly.

But now I use the first 8GB of RAM. The new 8GB RAM, was released. But still the same problem when I use both. What exactly is the problem that occurs, I do not understand ..

Try just inserting one (1 x 4GB stick) in the system and booting, if all is ok (No BSOD) then shut the system down and take that stick out and put it to one side (the good side ). Try another stick..... etc

 

[ghostrider2012]

Does the PC work OK with ONLY the new RAM installed??

Yes or no.

Ok, I will try after Memtest86 completed. But, if the problemfrom hardware, does the software will also be problematic. Sorry, newbie question

 

[ghostrider2012]

It won't damage the new RAM if it will fit in the slots properly. If it won't fit in the slots properly, you have clearly bought the wrong type of RAM.

This is just a quick way of finding out if the new RAM is compatible with your motherboard and works properly.

But now I use the first 8GB of RAM. The new 8GB RAM, was released. But still the same problem when I use both. What exactly is the problem that occurs, I do not understand ..

Try just inserting one (1 x 4GB stick) in the system and booting, if all is ok (No BSOD) then shut the system down and take that stick out and put it to one side (the good side ). Try another stick..... etc

Ok, I will try after Memtest86 completed. Thanks

 

[Mosharino]

Does the PC work OK with ONLY the new RAM installed??

Yes or no.

Ok, I will try after Memtest86 completed. But, if the problemfrom hardware, does the software will also be problematic. Sorry, newbie question

The 'software' should inform you of faults with the hardware.

 

[ignatzatsonic]

But, if the problemfrom hardware, does the software will also be problematic. Sorry, newbie question

At this point, it sounds like a hardware problem, but anything is possible.

It may be a BIOS issue that can be upgraded.

It may be a problem with a BIOS setting.

But the first thing to check is the obvious stuff---that's why you need to confirm that the new RAM is good.

If the new RAM is good, then worry about why you have problems when the new RAM and the old RAM are installed together.

 

[ghostrider2012]

But, if the problemfrom hardware, does the software will also be problematic. Sorry, newbie question

At this point, it sounds like a hardware problem, but anything is possible.

It may be a BIOS issue that can be upgraded.

It may be a problem with a BIOS setting.

But the first thing to check is the obvious stuff---that's why you need to confirm that the new RAM is good.

If the new RAM is good, then worry about why you have problems when the new RAM and the old RAM are installed together.

Ok, I understand. Meaning here, my motherboard can support it more than 8GB of RAM? So, it's not a problem beyond the limit. Because, I read in the manual, Kingston RAM (KHX1600C9D3K2), can put 8GB only. Or I is wrong :sarc:

 

[cyclic]

This could help, your motherboard should have what they call 'memory ok' technology, which when you press the little black button (near the CPU right hand side I think) it's supposed to do what it says memory ok, it mskes adjustments so all your Ram works together.
No it wont work if the module(s) is damaged, but according to ASUS it may drop the speed to 1333 or similar to get everything ok.
You can then, on the tenuous thought that you might get to the desktop, install and use ASUS AI suite II to adjust upwards.