Random 0x0000009f BSODs while working or after waking from Sleep

[danhinze]

Receiving DRIVER_POWER_STATE_FAILURE Bug Check Code: 0x0000009f with Crash Address ntoskrnl.exe+74200 and ntoskrnl.exe+735c0 while working in Excel or waking the computer from sleep or the display being off.
Video card and Bios are up to date. Required files attached. Let me know if you need anything else. Thanks.

 

[axe0]

Hi danhinze,

It seems in the zip are only dumps, the other files are missing.
Please run the DM Log Collector tool again and upload the new zip file.

 

[danhinze]

New zip file is uploaded to the OP. I double checked it for the missing files and files are there now.

 

[axe0]

I suggest you check your manufacturer, Dell, for driver updates
The Dell Wireless network device driver has been flagged

0: kd> !irp fffffa800a004bd0
Irp is active with 5 stacks 3 is current (= 0xfffffa800a004d30)
 No Mdl: No System Buffer: Thread 00000000:  Irp stack trace.  
     cmd  flg cl Device   File     Completion-Context
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

			Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

			Args: 00000000 00000000 00000000 00000000
>[ 16, 2]   0  0 fffffa800b597050 00000000 00000000-00000000    
	      Unable to load image \SystemRoot\system32\DRIVERS\athrx.sys, Win32 error 0n2
[COLOR="red"]*** WARNING: Unable to verify timestamp for athrx.sys
*** ERROR: Module load completed but symbols could not be loaded for athrx.sys[/COLOR]
 \Driver\athr
			Args: 00014400 00000000 00000004 00000002
 [ 16, 2]   0 e1 fffffa800b4e7730 00000000 fffff80003325210-fffffa801125af90 Success Error Cancel pending
	       \Driver\vwifibus	nt!PopSystemIrpCompletion
			Args: 00014400 00000000 00000004 00000002
 [  0, 0]   0  0 00000000 00000000 00000000-fffffa801125af90    

			Args: 00000000 00000000 00000000 00000000
0: kd> lmvm athrx
start             end                 module name
fffff880`05426000 fffff880`057b8000   athrx    T (no symbols)           
    Loaded symbol image file: athrx.sys
    Image path: \SystemRoot\system32\DRIVERS\athrx.sys
    Image name: athrx.sys
    Timestamp:        [COLOR="Red"]Fri Mar 23 08:57:35 2012[/COLOR] (4F6C2CEF)
    CheckSum:         00370372
    ImageSize:        00392000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Symantec drivers have also been flagged, please check Symantec for software updates

fffff800`00b9a550  fffff880`04300400Unable to load image \SystemRoot\system32\Drivers\SEP\0C010BB9\00A5.105\x64\SYMNETS.SYS, Win32 error 0n2
*** WARNING: Unable to verify timestamp for SYMNETS.SYS
*** ERROR: Module load completed but symbols could not be loaded for SYMNETS.SYS
 SYMNETS+0x5c400
fffff800`00b9a710  fffff880`030f3d50Unable to load image \SystemRoot\system32\Drivers\SEP\0C010BB9\00A5.105\x64\SRTSP64.SYS, Win32 error 0n2
*** WARNING: Unable to verify timestamp for SRTSP64.SYS
*** ERROR: Module load completed but symbols could not be loaded for SRTSP64.SYS
 SRTSP64+0x40d50

As has the intel storage driver, update from Dell

fffff800`00b9a868  fffff880`0103625bUnable to load image \SystemRoot\system32\drivers\iaStor.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for iaStor.sys
*** ERROR: Module load completed but symbols could not be loaded for iaStor.sys
 iaStor+0x2e25b