Solved Random blue screening error said 0x000003b

[Harshdeep]

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 4105

Additional information about the problem:
BCCode: 3b
BCP1: 00000000C0000005
BCP2: FFFFF96000156923
BCP3: FFFFF88005C51070
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\121214-14383-01.dmp
C:\Users\Harshdeep\AppData\Local\Temp\WER-35895-0.sysdata.xml

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Thats what came up after my computer stopped this has happend many times i tried updating my geforce graphics card and then a new error came as 0x0000050 something like that and this happend when one day i restored my computer not sure why never been a tech wizard just like to play games and i uninstalled reinstalled my graphic driver but that only stopped the problem for a week please reply thanks Harshdeep.

 

[Golden]

Additional information is required.

1. Download the DM Log Collector application to your desktop by clicking the link below

DM Log Collector.exe

2. Run it by double-clicking the icon on your desktop, and follow the prompts.
3. Locate the .ZIP file that is created on your desktop, and upload it here in your next reply.

 

[Harshdeep]

BSOD when playing starcraft 2 error 0x0000003b

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 4105

Additional information about the problem:
BCCode: 3b
BCP1: 00000000C0000005
BCP2: FFFFF96000186923
BCP3: FFFFF880062FB070
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\122214-15116-01.dmp
C:\Users\Harshdeep\AppData\Local\Temp\WER-46160-0.sysdata.xml

Error message



GPU:Geforce GT 640
CPU: AMD Athlon(tm) II X2 220 Processor
Memory: 4 gbs
Operating system: Microsoft Widows 7 home premuim

 

[Harshdeep]

i got 3 files but only these 2 would come out the other said please pick a folderr when i pressed open

 

[Golden]

Host Name:                 HARSHDEEP-PC
OS Name:                   Microsoft Windows 7 Home Premium 
OS Version:                6.1.7600 N/A Build [B][COLOR="Red"]7600[/COLOR][/B]
OS Manufacturer:           Microsoft Corporation
OS Configuration:          Standalone Workstation
OS Build Type:             Multiprocessor Free
Registered Owner:          Harshdeep
Registered Organization:   
Product ID:                00359-OEM-8992687-00010
Original Install Date:     09/11/2014, 2:06:09 AM
System Boot Time:          07/02/2015, 3:17:39 PM
System Manufacturer:       Compaq-Presario
System Model:              BT475AA-ABC CQ5621F

The first thing to do is to update Windows 7 fully - many BSOD's are avoided by ensuring the operating system is using the very latest system files.

 

[Harshdeep]

how

how do i do that? what do i update i tried updating service packages but they dont work

 

[Golden]

Start > Windows Update

 

[Harshdeep]

k

ok i went to the update thing
it says 13 immportant updates and 9 optional

 

[Golden]

Install them all. There will be more to do later. keep going.

 

[Harshdeep]

ok ty ill let u knwo if any problems occure

 

[Harshdeep]

done

im done installing all the updates now what

 

[Golden]

There will still be more to install. Reboot and run it again.

 

[Harshdeep]

no more

it says windows is fully updated (Windows is up to date)

 

[Golden]

Additional information is required.

1. Download the DM Log Collector application to your desktop by clicking the link below

DM Log Collector.exe

2. Run it by double-clicking the icon on your desktop, and follow the prompts.
3. Locate the .ZIP file that is created on your desktop, and upload it here in your next reply.

 

[Harshdeep]

it wont let me post the sf debug file it keeps saying webpage unavailable when i try

 

[Golden]

Run a minimum of 8 consecutive passes, preferably overnight, or until errors occur using MemTest86+.

Reference:
http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html

 

[Harshdeep]

after i updated it it started to work thanks