Random BSOD 0x00000124

[blairsingh]

BSOD while playing TF2/random

Hey Guys

I am getting BSOD a lot, at random times especially, sometimes when I am playing a game or watching a video. I have tried all most everything
I have attached both the files into a ZIP file, which can be viewed below!

Any help will be great!

-Blair

 

[JaidynM]

The 0x124 error is an error related to hardware problems. We'll go over the below problems first and if they don't help we can run a few stress tests to rule out components such as the graphics card and CPU.

Your system info is showing up a few problematic devices;

• PS/2 Keyboard

For this I would recommend finding and installing the latest drivers for your keyboard. If the crashes continue, you can unplug the keyboard and restart. If the crashes are still persistent, the keyboard is most likely not at fault.

• AODDriver4.1

This is a driver that I believe is related to your ATI graphics card. Download and install the latest drivers for your graphics card form the below link.
AMD Graphics Drivers & Software

• cpuz132

First try updating CPU-Z from the below link.
CPUID - System & hardware benchmark, monitoring, reporting
If the crashes continue uninstall the program completely.

 

[blairsingh]

Reply

Hi
So I downloaded the updates for my graphics card and keyboard.
I download the CPU-Z program and these are the results
I have also attached a screenshot.
Thanks for helping be by the way.


Intel Core i7 920
Windows 7 Home Premium Edition 64-bit (Build 7600)
CPU Arch : 1 CPU - 4 Cores - 8 Threads
CPU PSN : Intel Core i7 CPU 920 @ 2.67GHz
CPU EXT : MMX, SSE (1, 2, 3, 3S, 4.1, 4.2), EM64T, VT-x
CPUID : 6.A.4 / Extended : 6.1A
CPU Cache : L1 : 4 x 32 / 4 x 32 KB - L2 : 4 x 256 KB
CPU Cache : L3 : 8192 KB
Core : Bloomfield (45 nm) / Stepping : C0/C1
Freq : 3351.56 MHz (159.6 * 21)
MB Brand : EVGA
MB Model : 141-BL-E757
NB : Intel X58 rev 13
SB : Intel 82801JR (ICH10R) rev 00
GPU1 Type : Radeon HD 5770
GPU1 Clocks : Core 156 MHz / RAM 300 MHz
GPU2 Type : Radeon HD 5770
GPU2 Clocks : Core 849 MHz / RAM 1200 MHz
DirectX Version : 11.0
RAM : 6144 MB DDR3 Triple Channel
RAM Speed : 798 MHz (2:10) @ 11-11-11-28
Slot 1 : 2048MB (10700)
Slot 1 Manufacturer : G.Skill
Slot 2 : 2048MB (10700)
Slot 2 Manufacturer : G.Skill
Slot 3 : 2048MB (10700)
Slot 3 Manufacturer : G.Skill

 

[JaidynM]

Hm, okay. I'd actually thought you already had CPU-Z installed due to the presence of some sort of driver or file called cpuz132. Can you please uninstall CPU-Z now? Sorry about the mix-up.

You should also play a game or watch a video in an attempt to force a BSOD. Hopefully nothing happens but if it does it'll give me a chance to have a look at the new dump file.

I notice your CPU is overclocked? If possible, please stop overclocking your CPU as well as your GPU (if it's overclocked) until we find the cause of your crashes.

Finally, I would recommend testing your video card using Furmark. Watch your machine's temps and stop the test if it starts to overheat or artifacts appear on the screen.
http://www.sevenforums.com/tutorials/100356-video-card-stress-test-furmark.html

 

[blairsingh]

Hey

Unfortunately it happened again, while I was playing Battlefield 3. I checked on BlueScreenViewer and it happened for the same reason.
I also performed the Stress Test, no problems.

 

[JaidynM]

Test your RAM using Memtest86+. Let it run until 6-8 passes have completed or errors have been found.
http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html

Can you please upload the latest dump files?

 

[blairsingh]

Hey I ran memtest86+ and found no issues (after 7 passes)
I have attached files below

 

[JaidynM]

Read the following thread and see if any of it's 0x124 fixes work.
http://www.sevenforums.com/crash-lockup-debug-how/35349-stop-0x124-what-means-what-try.html

Among the fixes in the above thread are a few stress tests. Before you do any of the other fixes mentioned in the thread, you should run these stress tests (I've taken out the ones I've already instructed you to run):

Test your hardware using Prime95. Watch your machine's temps and stop the test if it starts to overheat. Let it run for up to 2 hours or until errors have been found.
http://www.sevenforums.com/tutorials/100352-hardware-stress-test-prime95.html

Test your hardware using Prime95. Watch your machine's temps and stop the test if it starts to overheat. Let it run for up to 2 hours or until errors have been found.
http://www.sevenforums.com/tutorials/100352-hardware-stress-test-prime95.html

 

[blairsingh]

I am having problems running these programs, I am getting BSOD by running these programs (it ranges from two minutes to about 30 minutes)
What should I do?

 

[JaidynM]

Hm, okay. Can you please upload the dump files from the BSODs that occur when you open the programs?

 

[blairsingh]

Ok I have uploaded files

 

[blairsingh]

OK i have uploaded files

 

[JaidynM]

You still have the 0x124 error. Take a look at the link I provided a couple of posts ago (this one) and make sure you have gone through all of the steps.

It looks like a CPU error so please attempt to run the following stress tests as I also mentioned in my previous post:

Test your hardware using Prime95. Watch your machine's temps and stop the test if it starts to overheat. Let it run for up to 2 hours or until errors have been found.
http://www.sevenforums.com/tutorials/100352-hardware-stress-test-prime95.html

Test your hardware using Prime95. Watch your machine's temps and stop the test if it starts to overheat. Let it run for up to 2 hours or until errors have been found.
http://www.sevenforums.com/tutorials/100352-hardware-stress-test-prime95.html

 

[writhziden]

Also, you are still overclocking.

Still overclocking = Still crashing.

Perhaps you did not read this post closely?

Hm, okay. I'd actually thought you already had CPU-Z installed due to the presence of some sort of driver or file called cpuz132. Can you please uninstall CPU-Z now? Sorry about the mix-up.

You should also play a game or watch a video in an attempt to force a BSOD. Hopefully nothing happens but if it does it'll give me a chance to have a look at the new dump file.

I notice your CPU is overclocked? If possible, please stop overclocking your CPU as well as your GPU (if it's overclocked) until we find the cause of your crashes.

Finally, I would recommend testing your video card using Furmark. Watch your machine's temps and stop the test if it starts to overheat or artifacts appear on the screen.
http://www.sevenforums.com/tutorials/100356-video-card-stress-test-furmark.html

 

[blairsingh]

I don't want to sound kind of a moron, but I don't know how to overclock/underclock. My friend built my computer, I don't want to do anything that's wrong, is there some kind of tutorial that's somewhat easy to understand?

 

[writhziden]

Not really. The simplest way to remove an overclock is to remove any overclocking related software (AMD Overdrive, MSI Afterburner, etc.). I would also recommend you stop using SlimDrivers since automated driver update tools tend to install the wrong drivers meant for devices similar to but not the same as the devices actually on the system.

After removing the above software, go into your BIOS, go to the EXIT screen, load setup/optimized defaults, save, and exit. That will clear your CMOS and hopefully remove the overclock. How To Clear CMOS (Reset BIOS)