Random BSOD All Day

[TheSeventhDwarf]

Hi guys,

Hoping someone can give me some insight as to the crashes I keep happening. Totally random, might have IE running with a couple tabs, another time running Malwarebytes, another time with just IE and iTunes running.

I would look at the dump file and see stuff for and saw stuff regarding Bonjour (shut off now) and ntfs.sys at least twice. Saw an error regarding homegroup, which I removed as well (since I couldn't start the service thinking that was the problem). Attached are the logs requested using the SF tool.

Any help would be appreciated.

TSD

 

[koolkat77]

Welcome to Seven Forums.

You seem to be having allot of these in your eventsys.

Event[9]:
  Log Name: System
  Source: Disk
  Date: 2013-05-26T12:03:45.348
  Event ID: 51
  Task: N/A
  Level: Warning
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: Deathstar
  Description: 
An error was detected on device \Device\Harddisk3\DR3 during a paging operation.

------------------------
Upload a screenshot using:

• CrystalDiskInfo:tip: For how to upload a screenshot or file, read here

Test your Hard Drive(s) by running:

• Hard Drive Diagnostic Procedure

------------------------
Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:

• Click on the rb:
• Type CMD on Search
• Left click and Run as Administrator
• Type SFC /scannow - read here

Run Disk Check on your Hard Drive for file system errors and bad sectors on it - read here
-------------------------
Please uninstall StorageCraft Volume Snap-Shot or Symantec/Norton Backup Exec with Revo uninstaller free.

BugCheck 24, {c08a5, 0, 0, 0}

*** WARNING: Unable to verify timestamp for symsnap.sys
*** ERROR: Module load completed but symbols could not be loaded for symsnap.sys
Probably caused by : symsnap.sys ( symsnap+ed72 )

   Information

Download

and install Revo Uninstaller.

• Opt for "Advanced Mode" and uninstall the software (also delete the leftover registry entries).

------------------------
Reduce the start-up items, Antivirus software is basically whats required.

• Remove Startup Programs in Windows 7
• Clean Startup in Windows 7

------------------------
Make scans with these tools -

• TDSSKiller Rootkit Removal Utility Free Download | Kaspersky Lab US
• Online Virus Scanner Eset

------------------------

BugCheck 1A, {41790, fffffa8005616210, ffff, 0}
MEMORY_MANAGEMENT (1a)

Test and Diagnose RAM Issues with Memtest86+:

• RAM - Test with Memtest86+

   Tip

• :info: Pay close attention to Part 3 of the tutorial "If you have errors"
• :tip: Test the RAM with Memtest86+ for at least 7-10 passes. It may take up to 22 passes to find problems. Make sure to run it once after the system has been on for a few hours and is warm, and then also run it again when the system has been off for a few hours and is cold.

Post back with results.

 

[TheSeventhDwarf]

Quick update. Booted into safe mode last night and ran TDSSKiller. It was clean. I also removed a few other startup processes to speed things up and eliminate potential conflicts. I then looked at my installed programs and noticed one app that I did update the night prior and left my machine running over night. The next day is when it started happening. At this point I restored the system to a previous point a week earlier. Ran windows backup of the entire C drive to another physical drive in the system. Took 2 hours to do and didn't crash once. It wasn't going that long without a crash the day prior. Successfully shut down after backup due to time. Will continue tonight with other diagnostics to be sure.

 

[koolkat77]

Good luck.