Solved Random BSOD, but now everytime i boot in normal mode

[RequiemVK]

Hello, it started with random BSOD like once some week, last two week, but today i was on internet and crashed and now i can't boot in normal mode, sometime i have couple of minute before BSOD sometime it crashes at window startup. Did not changerd any hardware lately and the only 'new' software i added recently is google chrome. Safe mode is working. On some BSOD i got the nvstor.sys or classpnp.sys but other time just the STOP number.

Thank you in advance for the help.

p.s. sorry for typo english not my first language.

 

[koolkat77]

Welcome to SevenForums,

Please upload your msinfo32.nfo file. To get this: Start Menu -> Type msinfo32 into the Search programs and files box -> When it opens, go to File, Save -> Save as msinfo32.nfo and save in a place you will remember -> Let it finish the process of gathering and saving the system info -> Right click the .nfo file, click send to compressed (zipped) folder -> Upload the .zip file here.
__________________

1. Click on User CP on the top right of this page
2. Click on Edit System Spec
3. Fill in your computer specs
   • http://www.sevenforums.com/tutorials/180324-system-info-see-your-system-specs.html

__________________

From the .dmp files I've found some drivers that need to be updated:

First delete remnants of its drivers/older drivers using Driver Fusion/Sweeper

3: kd> lmvm nvstor
start             end                 module name
fffff880`011a7000 fffff880`011d2000   nvstor   T (no symbols)           
    Loaded symbol image file: nvstor.sys
    Image path: \SystemRoot\system32\drivers\nvstor.sys
    Image name: nvstor.sys
    Timestamp:        Sat Mar 20 02:45:11 2010 (4BA3E257)
    CheckSum:         000291A5
    ImageSize:        0002B000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Source: Driver Reference Table

2: kd> lmvm rtl8187
start             end                 module name
fffff880`05cdb000 fffff880`05d53000   rtl8187  T (no symbols)           
    Loaded symbol image file: rtl8187.sys
    Image path: \SystemRoot\system32\DRIVERS\rtl8187.sys
    Image name: rtl8187.sys
    Timestamp:        Wed Dec 09 15:16:39 2009 (4B1F6AF7)
    CheckSum:         000706D4
    ImageSize:        00078000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Source: Driver Reference Table

For monitoring the heat/celsius of the system, use Speccy or HWinfo:

• Speccy - System Information - Free Download
• CPUID - System & hardware benchmark, monitoring, reporting

Do you have Daemon Tools installed?

Please uninstall DAEMON Tools. It uses a driver called sptd.sys which is known to cause BSODs in Windows 7. Uninstall the software using Add/Remove Programs. Reboot the system. Once the program is uninstalled, run sptd.sys uninstaller to remove the driver from your system.

As an alternative, many people recommend the use of Total Mounter or Magic ISO

 

[RequiemVK]

Thank you for the help, just kicked deamon tool out and here the msinfo file. I am in the process of clearing old driver and updating them. Right now my system seem more stable.

 

[koolkat77]

Thanks.

Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:

• http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

Run Disk Check on your hard disk for file system errors and bad sectors on it:

• http://www.sevenforums.com/tutorials/433-disk-check.html

 

[RequiemVK]

Done with the system file checker and disk check, so far so good. System seem stable no more BSOD. Thank you very much for the help.

 

[koolkat77]

You're welcome.

Observe for more BSOD-s for a week or so before marking as solved.

Good luck

 

[RequiemVK]

Hum again BSOD and when it rebooted BSOD again. Now everything seem normal. I reused the diagnostic tool, so here the file. I switched my keyboard to my old one and i wonder if the culprit is my new (not so new 3 month old) keyboard.

 

[koolkat77]

Looks like Avast! antivirus is causing some problems.

fffff880`021b3658  fffff880`03821ab7Unable to load image \SystemRoot\System32\Drivers\aswSP.SYS, Win32 error 0n2
*** WARNING: Unable to verify timestamp for aswSP.SYS
*** ERROR: Module load completed but symbols could not be loaded for aswSP.SYS
 aswSP+0x10ab7
....
fffff880`021b3bc8  fffff880`036e5f00Unable to load image \SystemRoot\System32\Drivers\aswSnx.SYS, Win32 error 0n2
*** WARNING: Unable to verify timestamp for aswSnx.SYS
*** ERROR: Module load completed but symbols could not be loaded for aswSnx.SYS
 aswSnx+0x74f00

Please uninstall it and use Microsoft security essentials at least to test.

• avast! Uninstall Utility | Download aswClear for avast! Removal

Recommended antivirus program for Windows 7 based on stability compared to others:-

• Microsoft Security Essentials - Free Antivirus for Windows
• Microsoft Security Essentials Download | Free Spyware Protection
• Malwarebytes - The Free version
• http://www.sevenforums.com/system-security/206705-good-free-system-security-combination.html

:warn: Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.

Run a full scan with both (separately) once downloaded, installed and updated.

If you are overclocking any hardware, STOP. Reset any changed values back to default.

The dump also shows lots of errors with Nvidia drivers.

The latest drivers for NVIDIA are a little problematic as I've heard. Click on the Start rb: ► Control Panel ► Programs ► Uninstall a program ► Uninstall everything related to; NVIDIA Reboot the system. Now delete remnants of its drivers using Driver Fusion/Sweeper. Reboot if required

Download and install the drivers from the link of Filehippo bellow:

• Download NVIDIA Forceware 306.97 WHQL Vista 64 - FileHippo.com

Keep us posted.

 

[koolkat77]

Any updates?

 

[RequiemVK]

So far so good, i was away from home lately, but as far i can see everything 'seem to be working fine', thank you for the help. I will update my post if something happen again.

Thank you again.

 

[koolkat77]

OK, no problem