kev0
New member
Hey guys! I have been having an issue with my desktop ever since I moved 3 months ago. I recently did a fresh install of Windows 7 and I am still getting the same blue screen problem. So, it's obviously something hardware related, which I should have thought of earlier, but I can't quite figure out what it is. The message says:
System_Service_Exception
0x0000003b
I have looked online and everything either points to the firewire card or the graphics card. I found a hotfix that claimed it would fix the firewire driver and it just said "update not applicable."
It's been difficult for me to troubleshoot this problem because it does it randomly. In fact, I re-installed windows 4 days ago, and it has only happened to me twice since then, but it's still the same message as before the re-installation.
Any help would be greatly appreciated! Thanks in advanced!
-Kevin
System_Service_Exception
0x0000003b
I have looked online and everything either points to the firewire card or the graphics card. I found a hotfix that claimed it would fix the firewire driver and it just said "update not applicable."
It's been difficult for me to troubleshoot this problem because it does it randomly. In fact, I re-installed windows 4 days ago, and it has only happened to me twice since then, but it's still the same message as before the re-installation.
Any help would be greatly appreciated! Thanks in advanced!
-Kevin
Last edited:
My Computer
At a glance
Windows 7 Pro 64bitIntel Core i724gb DDR3Nvidia
- Computer type
- PC/Desktop
- Computer Manufacturer/Model Number
- Dell XPS 8700
- OS
- Windows 7 Pro 64bit
- CPU
- Intel Core i7
- Memory
- 24gb DDR3
- Graphics Card(s)
- Nvidia
- Monitor(s) Displays
- Dual 27inch Dell Ultrasharp Monitors
- Screen Resolution
- 1920 x 1080
- Hard Drives
- 500gb Samsung Evo SSD and 3gb Seagate Momentus HDD
- Keyboard
- Dell Premium Multimedia Keyboard
- Mouse
- Dell Premium Mouse
- Internet Speed
- 10mbps
- Antivirus
- Microsoft Security Essentials
- Browser
- Google Chrome