Random BSOD. No specific trigger.

Leonov

New member
Local time
2:10 AM
Messages
5
Hello all,
Frequently(6th time) when I am AFK my computer Blue screens, I cant see it happen infront of me but the logs confirm it. I do not know any specific trigger to this, it only happens if i leave for an extended ammount of time and the computer is left on and alone. I have attached the Files required for posting this report as instructed. Thank you in advance.
 
Last edited:

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Home Premium 64bit SP1
CPU
AMD FX-8350
Motherboard
ASUS ROG Crosshair V Formula Z
Memory
16GB (4GBx4) Corsair Vengence/Vengence LP
Graphics Card(s)
EVGA GTX660 SC
Hard Drives
Samsung 840 Pro
Western Digital Caviar Black
PSU
Corsair CX600M
Cooling
Phanteks PH-TC14PE
Antivirus
Kaspersky 2011
Browser
Lunascape
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 9F, {3, fffffa800c84ea10, fffff80000b9c3d8, fffffa801babad10}

Probably caused by : pci.sys

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

DRIVER_POWER_STATE_FAILURE (9f)
A driver has failed to complete a power IRP within a specific time (usually 10 minutes).
Arguments:
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: fffffa800c84ea10, Physical Device Object of the stack
Arg3: fffff80000b9c3d8, nt!TRIAGE_9F_POWER on Win7, otherwise the Functional Device Object of the stack
Arg4: fffffa801babad10, The blocked IRP

Debugging Details:
------------------


OVERLAPPED_MODULE: Address regions for 'hiber_amd_sata' and 'hiber_storpo' overlap

DRVPOWERSTATE_SUBCODE:  3

IMAGE_NAME:  pci.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4ce7928f

MODULE_NAME: pci

FAULTING_MODULE: fffff88000e00000 pci

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

BUGCHECK_STR:  0x9F

PROCESS_NAME:  System

CURRENT_IRQL:  2

TAG_NOT_DEFINED_c000000f:  FFFFF80000BA2FB0

STACK_TEXT:  
fffff800`00b9c388 fffff800`02f368c2 : 00000000`0000009f 00000000`00000003 fffffa80`0c84ea10 fffff800`00b9c3d8 : nt!KeBugCheckEx
fffff800`00b9c390 fffff800`02ed185c : fffff800`00b9c4c0 fffff800`00b9c4c0 00000000`00000000 00000000`00000001 : nt! ?? ::FNODOBFM::`string'+0x33af0
fffff800`00b9c430 fffff800`02ed16f6 : fffffa80`11223c58 fffffa80`11223c58 00000000`00000000 00000000`00000000 : nt!KiProcessTimerDpcTable+0x6c
fffff800`00b9c4a0 fffff800`02ed15de : 00000068`e558180d fffff800`00b9cb18 00000000`002c1116 fffff800`03044548 : nt!KiProcessExpiredTimerList+0xc6
fffff800`00b9caf0 fffff800`02ed13c7 : 00000029`1d2a76c3 00000029`002c1116 00000029`1d2a7685 00000000`00000016 : nt!KiTimerExpiration+0x1be
fffff800`00b9cb90 fffff800`02ebe88a : fffff800`03041e80 fffff800`0304fcc0 00000000`00000001 fffff800`00000000 : nt!KiRetireDpcList+0x277
fffff800`00b9cc40 00000000`00000000 : fffff800`00b9d000 fffff800`00b97000 fffff800`00b9cc00 00000000`00000000 : nt!KiIdleLoop+0x5a


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

FAILURE_BUCKET_ID:  X64_0x9F_3_nvlddmkm_IMAGE_pci.sys

BUCKET_ID:  X64_0x9F_3_nvlddmkm_IMAGE_pci.sys

Followup: MachineOwner
---------

0: kd> lmvm nvlddmkm
start             end                 module name
fffff880`0786d000 fffff880`08352000   nvlddmkm   (deferred)             
    Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
    Image name: nvlddmkm.sys
    Timestamp:        Fri Jun 21 15:06:16 2013 (51C41788)
    CheckSum:         00AB87FF
    ImageSize:        00AE5000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Follow this:
Lately we have experienced some issues with the latest driver. Install the 314.22 WHQL only.

  • Uninstall All nvidia items in Control Panel > Programs and features
    • 3D Vision Control Driver
    • 3D Vision Driver
    • Graphics Driver
    • HD Audio Driver
    • PhysX
    • nvidia Update
    (Are you using nvidia chipset drivers? If so, dont uninstall anything other than those are listed).
  • Now follow Drivers - Clean Left over Files after Uninstalling
  • Boot normally now. Go to Drivers - Download NVIDIA Drivers, Download 314.22 WHQL. While installing, Select Custom (Advanced) install. In the next page, follow this settings:

Let us know the results.
------------------------
Reduce the start-up items, Antivirus software is basically whats required.
------------------------
Code:
Start Menu\Programs\DAEMON Tools Pro	Public:Start Menu\Programs\DAEMON Tools Pro	Public
Daemon Tools (also Alcohol % software) are known to cause BSOD's on some Win7 systems (mostly due to the sptd.sys driver, although we have seen dtsoftbus01.sys blamed on several occasions). Please uninstall Daemon Tools.
As an alternative:
------------------------
If you are overclocking any hardware, please stop.
Code:
Start Menu\Programs\ASUS\AI Suite II	Public:Start Menu\Programs\ASUS\AI Suite II	Public
   Warning
This is overclocking software and can lead to system instability and BSOD's. Please reset all components to their stock speeds and then remove the software.

   Information
Two thread solved recently by removing AI suite: http://www.sevenforums.com/bsod-help-support/269860-recurring-bsods-before-after-startup.html
   Information

Download

and install Revo Uninstaller.
  • Opt for "Advanced Mode" and uninstall the software (also delete the leftover registry entries).

------------------------
Monitor hardware temperature with system monitoring software like Speccy or HWMonitor. Upload a screen shot of the Summary tab as well:
If you have an SSD, make sure the following are up to date:
  • SSD firmware
  • BIOS Version
  • Chipset Drivers
  • Hard disk controller drivers/SATA drivers
  • If you have a Marvell IDE ATA/ATAPI device, make sure the drivers are up to date from the Intel site or Marvell site and not from your motherboard/vendor support site.
------------------------
Remove Kaspersky and replace with MSE.
Microsoft Security Essentials & the Free version of Malwarebytes, update and make full scans separately:
   Note
:info: Do not start the trial version of MalwareBytes
picture.php
You may also take a look at:
Let us know the results.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self assembled
OS
Windows 10 Home 64Bit
CPU
Intel Core i5 10400 @ 2.90GHz
Motherboard
Intel Corporation DG41WV (PROCESSOR)
Memory
8.00GB Single-Channel Unknown @ 1329MHz (16-20-20-38)
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
DELL E170S
Screen Resolution
1280x1024 pixels
Hard Drives
931GB TOSHIBA DT01ACA100 (SATA)
238GB TEAM TM8PS7256G (SATA SSD)
Case
Nothing Fancy
Cooling
Fans
Keyboard
A4 Tech Co LTD
Mouse
A4 Tech Co Ltd/Logitech
Internet Speed
25 Mbps
Okay, i clean reinstalled the Nividia Drivers. The system was stable from that point.
After the new Windows update things have gone south.
Same deal as last time i go away form the keyboard and come back to the computer having recovered from an error, which was a bluescreen. I have not been overclocking so that isnt a factor. Uninstalled Daemeon Tools Pro.

As per forum rules i have attached the required files for this posting.

If it helps my Motherboard has a Q-Code LED reader and lately is has shown a Code 30, which according to its manual is reserved for ASL Status codes. It only shows this code after the system recovers, not on regular start or restart.
 
Last edited:

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Home Premium 64bit SP1
CPU
AMD FX-8350
Motherboard
ASUS ROG Crosshair V Formula Z
Memory
16GB (4GBx4) Corsair Vengence/Vengence LP
Graphics Card(s)
EVGA GTX660 SC
Hard Drives
Samsung 840 Pro
Western Digital Caviar Black
PSU
Corsair CX600M
Cooling
Phanteks PH-TC14PE
Antivirus
Kaspersky 2011
Browser
Lunascape
What about the rest of the steps given.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self assembled
OS
Windows 10 Home 64Bit
CPU
Intel Core i5 10400 @ 2.90GHz
Motherboard
Intel Corporation DG41WV (PROCESSOR)
Memory
8.00GB Single-Channel Unknown @ 1329MHz (16-20-20-38)
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
DELL E170S
Screen Resolution
1280x1024 pixels
Hard Drives
931GB TOSHIBA DT01ACA100 (SATA)
238GB TEAM TM8PS7256G (SATA SSD)
Case
Nothing Fancy
Cooling
Fans
Keyboard
A4 Tech Co LTD
Mouse
A4 Tech Co Ltd/Logitech
Internet Speed
25 Mbps
[/] Reinstalled Nividia Drivers
[/] Reduce Startup programs
[/] Removed Daemen Tools Pro
[/] Not Overclocking; Here is the HW Monitor view of my system: http://i.imgur.com/1UMaqcS.jpg
[/] SSD Firmware, Sata Drivers are all up to date.
[] Have not uninstalled Kaspersky, I do have the free version of Malewarebytes.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Home Premium 64bit SP1
CPU
AMD FX-8350
Motherboard
ASUS ROG Crosshair V Formula Z
Memory
16GB (4GBx4) Corsair Vengence/Vengence LP
Graphics Card(s)
EVGA GTX660 SC
Hard Drives
Samsung 840 Pro
Western Digital Caviar Black
PSU
Corsair CX600M
Cooling
Phanteks PH-TC14PE
Antivirus
Kaspersky 2011
Browser
Lunascape
Code:
BugCheck A, {10, 2, 1, fffff80002ed3f1f}

*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
[COLOR=Red]Probably caused by : nvlddmkm.sys[/COLOR] ( nvlddmkm+e07ec )

Followup: MachineOwner
---------
Code:
fffff880`07af4000 fffff880`085ea000   nvlddmkm T (no symbols)           
    Loaded symbol image file: nvlddmkm.sys
    Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
[COLOR=Red]    Image name: nvlddmkm.sys
    Timestamp:        Sun Aug 18 23:51:08 2013[/COLOR] (52111094)
    CheckSum:         00ACA72F
    ImageSize:        00AF6000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
[/] Reinstalled Nividia Drivers
You were suggested to install 314.22 WHQL, not 326.80 BETA.

If you want us to continue with this issue, please follow the instructions given and then report the result back.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
Okay, i installed the 314.22 WHQL Driver from Nividia I will report back with results. Thank you very much for your time.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Home Premium 64bit SP1
CPU
AMD FX-8350
Motherboard
ASUS ROG Crosshair V Formula Z
Memory
16GB (4GBx4) Corsair Vengence/Vengence LP
Graphics Card(s)
EVGA GTX660 SC
Hard Drives
Samsung 840 Pro
Western Digital Caviar Black
PSU
Corsair CX600M
Cooling
Phanteks PH-TC14PE
Antivirus
Kaspersky 2011
Browser
Lunascape
Alright, left computer running last night to see if it would be stable and it was not. Here is the latest log.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Home Premium 64bit SP1
CPU
AMD FX-8350
Motherboard
ASUS ROG Crosshair V Formula Z
Memory
16GB (4GBx4) Corsair Vengence/Vengence LP
Graphics Card(s)
EVGA GTX660 SC
Hard Drives
Samsung 840 Pro
Western Digital Caviar Black
PSU
Corsair CX600M
Cooling
Phanteks PH-TC14PE
Antivirus
Kaspersky 2011
Browser
Lunascape
Code:
[URL="http://carrona.org/bsodindx.html#0x0000007F"]BugCheck 7F[/URL], {8, 80050031, 406f8, fffff88004fe9976}

*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+1da976 )

Followup: MachineOwner
---------
Stress test the Graphics Card using Furmark.
Video Card - Stress Test with Furmark

Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 passes, preferably overnight.

As you are getting BSODs, you should stop overclocking and run all the hardware components like CPU, GPU and RAM to their default settings. Also set the BIOS to default, too.
How To Clear CMOS (Reset BIOS)

Is the computer hot? Report us the heat of the computer after a couple of hours of your normal usage. Upload a screenshot of the summery tab of Speccy.

Make it sure that the GPU is properly seated there.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
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