Ok, I'm trying to get some work done but I keep getting random BSOD and it's the busiest time of year for me so I can't spend a lot of time researching the problem and need to reach out to you guys. I really appreciate any and all help. Below is the dump file.
Does it have something to do with Foxit Reader? I usually have that program running 24x7 for work.
Does it have something to do with Foxit Reader? I usually have that program running 24x7 for work.
Code:
Microsoft (R) Windows Debugger Version 6.3.9600.17336 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Windows\Minidump\071715-7363-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
************* Symbol Path validation summary **************
Response Time (ms) Location
Deferred SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols
Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.18869.amd64fre.win7sp1_gdr.150525-0603
Machine Name:
Kernel base = 0xfffff800`03653000 PsLoadedModuleList = 0xfffff800`0389a730
Debug session time: Fri Jul 17 02:46:25.624 2015 (UTC - 5:00)
System Uptime: 1 days 7:33:32.436
Loading Kernel Symbols
...............................................................
................................................................
...............................................
Loading User Symbols
Loading unloaded module list
.............
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck A, {c000010a, 2, 0, fffff800036ca0ea}
Probably caused by : ntkrnlmp.exe ( nt!KiSwapContext+ba )
Followup: MachineOwner
---------
6: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high. This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: 00000000c000010a, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, bitfield :
bit 0 : value 0 = read operation, 1 = write operation
bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff800036ca0ea, address which referenced memory
Debugging Details:
------------------
READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80003904100
GetUlongFromAddress: unable to read from fffff800039041c0
00000000c000010a Nonpaged pool
CURRENT_IRQL: 2
FAULTING_IP:
nt!KiSwapContext+ba
fffff800`036ca0ea 488b7908 mov rdi,qword ptr [rcx+8]
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT
BUGCHECK_STR: 0xA
PROCESS_NAME: FoxitReader.ex
ANALYSIS_VERSION: 6.3.9600.17336 (debuggers(dbg).150226-1500) amd64fre
TRAP_FRAME: fffff8800d1f2670 -- (.trap 0xfffff8800d1f2670)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=000000007ef8c000 rbx=0000000000000000 rcx=00000000c0000102
rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000
rip=fffff800036ca0ea rsp=fffff8800d1f2800 rbp=fffffa800e026690
r8=fffffa800fb28728 r9=0000000000000000 r10=ffffffffffffffbf
r11=fffffa800c8432c0 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0 nv up ei ng nz na pe nc
nt!KiSwapContext+0xba:
fffff800`036ca0ea 488b7908 mov rdi,qword ptr [rcx+8] ds:00000000`c000010a=????????????????
Resetting default scope
LAST_CONTROL_TRANSFER: from fffff800036c6e69 to fffff800036c78c0
STACK_TEXT:
fffff880`0d1f2528 fffff800`036c6e69 : 00000000`0000000a 00000000`c000010a 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
fffff880`0d1f2530 fffff800`036c5ae0 : fffff880`030fb180 fffffa80`0c826060 fffff800`00000006 fffff880`030fb180 : nt!KiBugCheckDispatch+0x69
fffff880`0d1f2670 fffff800`036ca0ea : 00000000`00000000 ffffffff`ffffffbf 00000000`00000000 fffff800`0371271c : nt!KiPageFault+0x260
fffff880`0d1f2800 fffff800`036cb602 : fffffa80`0e026690 fffffa80`0e026690 00000000`00000000 fffffa80`00000008 : nt!KiSwapContext+0xba
fffff880`0d1f2940 fffff800`036cf31f : 00000000`0000046c 64657473`65757165 6372756f`00000071 746f6e20`73692065 : nt!KiCommitThreadWait+0x1d2
fffff880`0d1f29d0 fffff800`039bc68e : 00000000`00000000 fffffa80`00000006 00000000`00000001 fffff880`0d1f2a00 : nt!KeWaitForSingleObject+0x19f
fffff880`0d1f2a70 fffff800`036c6b53 : fffffa80`0e026690 00000000`0000046c fffff880`0d1f2ab8 fffffa80`0b40c900 : nt!NtWaitForSingleObject+0xde
fffff880`0d1f2ae0 00000000`74b82e09 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
00000000`0cc5f048 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x74b82e09
STACK_COMMAND: kb
FOLLOWUP_IP:
nt!KiSwapContext+ba
fffff800`036ca0ea 488b7908 mov rdi,qword ptr [rcx+8]
SYMBOL_STACK_INDEX: 3
SYMBOL_NAME: nt!KiSwapContext+ba
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: nt
IMAGE_NAME: ntkrnlmp.exe
DEBUG_FLR_IMAGE_TIMESTAMP: 556356e8
IMAGE_VERSION: 6.1.7601.18869
FAILURE_BUCKET_ID: X64_0xA_nt!KiSwapContext+ba
BUCKET_ID: X64_0xA_nt!KiSwapContext+ba
ANALYSIS_SOURCE: KM
FAILURE_ID_HASH_STRING: km:x64_0xa_nt!kiswapcontext+ba
FAILURE_ID_HASH: {80d44a4c-7261-1088-9897-5b4fc14d55bf}
Followup: MachineOwner
---------My Computer
- Computer type
- PC/Desktop
- Computer Manufacturer/Model Number
- Custom Build
- OS
- W7 x64 Pro
- CPU
- i7-4790k
- Motherboard
- MSI Z97-Gaming 5
- Memory
- g.Skill Ripsaw X PC3 12800 (12GB)
- Graphics Card(s)
- PNY nVidia GeForce GTX 460
- Hard Drives
- Crucial M4 128GB SATA III (CT128M4SSD2CCA)
Seagate Barracuda 1TB 7200 RPM 32MB Cache SATA 6.0Gb/s (ST31000524AS)
- Antivirus
- MSE
- Browser
- Chrome