Random BSOD - ntoskrnl.exe?

Luiaard

New member
Local time
2:20 PM
Messages
6
Location
Netherlands
Hello everybody,

I am running a relatively new Win7 x64 System (about 4 weeks old) and getting now since one week or so random bsod with multiple error codes and causes. But mostly ntoskrnl.exe seems to be th culprit.
It happens more or less randomly, but more often while using graphic programs as painter or games. Though somtims also in idle/while surfing/ listing to music/ wahtching video...

I would be glad if someone could help me.

dump files and permon report is attached.

(Sorry for gramer or spelling errors..english is not my native language)
 

My Computer

OS
Windows 7, Premium x64
CPU
AMD PhenomII x6 1090T, 3.2ghz
Motherboard
ASRock 880GXH
Memory
2x4GB A-Data PC3-1333 CL9
Graphics Card(s)
Sapphire HD5670 1G
PSU
500W
Hello, Luiaard, no need to apologize. Your English is perfectly fine.

Can you please update these old drivers? Old drivers can cause BSOD...
AtiPcie.sys Wed May 06 03:00:22 2009 - ATI PCIe Motherboard/Chipset
http://support.amd.com/us/Pages/AMDSupportHub.aspx

MRVW23C.sys Thu Jan 04 21:52:15 2007 - Zonet 802.11a/b/g Wireless LAN Client Adapter
Zonet

PFC027.SYS Tue Dec 05 16:34:25 2006 - Somewhat of a Webcam
Upgrade to a Windows 7 Certified Webcam. This is obsolete and will not work with Windows 7.

wacommousefilter.sys Sat Feb 17 07:12:17 2007 - Wacom(tablet) Mouse Filter. Wacom Hardware Drivers. Update this driver or rename it it. See note below.
Renaming drivers: create a restore point, using Windows Explorer, navigate to C:\Windows\System32\Drivers, locate the driver files, and rename them from .sys to .old. Reboot and the drivers will not load. This will break whatever software or hardware these drivers are associated with.

Please REMOVE Daemon Tools/Alcohol 120%. They use a file sptd.sys, which is causing BSOD on some Windows 7 Systems. Use this SPTD uninstaller to delete sptd.sys when you are finished: DuplexSecure - Downloads

You may use MagicDisc is an alternative: Freeware MagicISO Virtual CD/DVD-ROM(MagicDisc) Overview


Update those drives (or rename), get rid of Daemon Tools, sptd.sys and reboot the system. See how the system goes. If BSOD occurs again, upload them. We will go from there.

Regards...
 

My Computer

Computer Manufacturer/Model Number
Macbook Pro 15" (2011) (Matte Version)
OS
Win 7 Pro x64 SP1 OS X Snow Leopard 10.6.7
CPU
Intel Core i7 2820QM 2.3GHz (Quad-Core)
Motherboard
N/A
Memory
8GB 1333 MHz PC3-10600 DDR3 SDRAM
Graphics Card(s)
ATI Radeon HD 6750M (1GB, GDDR5)
Sound Card
N/A
Monitor(s) Displays
1 Display
Screen Resolution
1,680 x 1050 (Matte Screen, Anti-Glare)
Hard Drives
750GB SATA (5400 rpm)
WD My Passport Essential 1TB Portable Hard Drive
PSU
N/A
Case
N/A
Cooling
N/A
Keyboard
Apple Wireless Keyboard
Mouse
Apple Wireless Magic Mouse
Internet Speed
Max - 2.2MB/sec; DSL provided by Telecom NZ
Other Info
MS Office Professional 2010
McAfee Total Protection 2011
On a Laptop Stand (Hand-Built)
Hi again,

thanks for the fast and professional answers.

I have uninstalled and reinstalled the amd/ati drivers. Uninstalled the Wacom driver and daemon tools too.

MRVW23C.sys Thu Jan 04 21:52:15 2007 - Zonet 802.11a/b/g Wireless LAN Client Adapter
Zonet
I don't even own anything from Zonet. I am using an old a-quip wireless usb adapter with the most actual drivers i could found to access the internet.

PFC027.SYS Tue Dec 05 16:34:25 2006 - Somewhat of a Webcam
Webcam is a cheap speedlink one. worked perfectly so far...

I also did a ram check with memtest86+ on each of my two ram moduls. No errors.

But i've got pretty soon another bsod...

thanks so far and regards
 
Last edited:

My Computer

OS
Windows 7, Premium x64
CPU
AMD PhenomII x6 1090T, 3.2ghz
Motherboard
ASRock 880GXH
Memory
2x4GB A-Data PC3-1333 CL9
Graphics Card(s)
Sapphire HD5670 1G
PSU
500W
Do you know the brand of the Wireless USB adapter?
The webcam you have probably will not work with Windows 7 - you will need to buy a new one that will work with Win 7.

For memtest, please run at least 6-8 hours (7 passes)
 

My Computer

Computer Manufacturer/Model Number
Macbook Pro 15" (2011) (Matte Version)
OS
Win 7 Pro x64 SP1 OS X Snow Leopard 10.6.7
CPU
Intel Core i7 2820QM 2.3GHz (Quad-Core)
Motherboard
N/A
Memory
8GB 1333 MHz PC3-10600 DDR3 SDRAM
Graphics Card(s)
ATI Radeon HD 6750M (1GB, GDDR5)
Sound Card
N/A
Monitor(s) Displays
1 Display
Screen Resolution
1,680 x 1050 (Matte Screen, Anti-Glare)
Hard Drives
750GB SATA (5400 rpm)
WD My Passport Essential 1TB Portable Hard Drive
PSU
N/A
Case
N/A
Cooling
N/A
Keyboard
Apple Wireless Keyboard
Mouse
Apple Wireless Magic Mouse
Internet Speed
Max - 2.2MB/sec; DSL provided by Telecom NZ
Other Info
MS Office Professional 2010
McAfee Total Protection 2011
On a Laptop Stand (Hand-Built)
Hello again,

The webcam does work perfectly under win7...

The brand of the wireless Usb adapter is "a-quip", model A/Wlan-1, 54M Usb wireless

I did a longer memtest as suggested...no errors.
 

My Computer

OS
Windows 7, Premium x64
CPU
AMD PhenomII x6 1090T, 3.2ghz
Motherboard
ASRock 880GXH
Memory
2x4GB A-Data PC3-1333 CL9
Graphics Card(s)
Sapphire HD5670 1G
PSU
500W
I don't think the A-Quip Wireless USB adapter will work well with Windows 7. BSOD is blaming it. Could you try and replace?

Do you know the model number and model name of the webcam?
 

My Computer

Computer Manufacturer/Model Number
Macbook Pro 15" (2011) (Matte Version)
OS
Win 7 Pro x64 SP1 OS X Snow Leopard 10.6.7
CPU
Intel Core i7 2820QM 2.3GHz (Quad-Core)
Motherboard
N/A
Memory
8GB 1333 MHz PC3-10600 DDR3 SDRAM
Graphics Card(s)
ATI Radeon HD 6750M (1GB, GDDR5)
Sound Card
N/A
Monitor(s) Displays
1 Display
Screen Resolution
1,680 x 1050 (Matte Screen, Anti-Glare)
Hard Drives
750GB SATA (5400 rpm)
WD My Passport Essential 1TB Portable Hard Drive
PSU
N/A
Case
N/A
Cooling
N/A
Keyboard
Apple Wireless Keyboard
Mouse
Apple Wireless Magic Mouse
Internet Speed
Max - 2.2MB/sec; DSL provided by Telecom NZ
Other Info
MS Office Professional 2010
McAfee Total Protection 2011
On a Laptop Stand (Hand-Built)

My Computer

OS
Windows 7, Premium x64
CPU
AMD PhenomII x6 1090T, 3.2ghz
Motherboard
ASRock 880GXH
Memory
2x4GB A-Data PC3-1333 CL9
Graphics Card(s)
Sapphire HD5670 1G
PSU
500W
Try update the Speedlink Webcam. I reckon it may work fine with Windows 7. (not sure).
 

My Computer

Computer Manufacturer/Model Number
Macbook Pro 15" (2011) (Matte Version)
OS
Win 7 Pro x64 SP1 OS X Snow Leopard 10.6.7
CPU
Intel Core i7 2820QM 2.3GHz (Quad-Core)
Motherboard
N/A
Memory
8GB 1333 MHz PC3-10600 DDR3 SDRAM
Graphics Card(s)
ATI Radeon HD 6750M (1GB, GDDR5)
Sound Card
N/A
Monitor(s) Displays
1 Display
Screen Resolution
1,680 x 1050 (Matte Screen, Anti-Glare)
Hard Drives
750GB SATA (5400 rpm)
WD My Passport Essential 1TB Portable Hard Drive
PSU
N/A
Case
N/A
Cooling
N/A
Keyboard
Apple Wireless Keyboard
Mouse
Apple Wireless Magic Mouse
Internet Speed
Max - 2.2MB/sec; DSL provided by Telecom NZ
Other Info
MS Office Professional 2010
McAfee Total Protection 2011
On a Laptop Stand (Hand-Built)
I gues I have found a solution:
after testing memtesting my ram again (both moduls at the same time and for about 10h, 9 runs) I have go a couple of memory errors. I dicoverd in memtest, that my ram was set to 200mhz (ddr3_400) cl7 by default. But my ram is a 666 (ddr3_1333) cl9 one...my mainboard choosed the wrong settings by default. After changing those manually to factory settings evreything runs fine so far. not a singly bluescreen today.

If anyobdy else has a phenom in combination with an ASRock 880 mainboard an a-data 1333 cl9 ram and encounters random bsod....let them check their ram settings. default auto settings are probably to blame for the bsods.

But thanks anyway for your help and suggestions.
 

My Computer

OS
Windows 7, Premium x64
CPU
AMD PhenomII x6 1090T, 3.2ghz
Motherboard
ASRock 880GXH
Memory
2x4GB A-Data PC3-1333 CL9
Graphics Card(s)
Sapphire HD5670 1G
PSU
500W
Good detective work.

Let us know if you need anything else.
 

My Computer

Computer Manufacturer/Model Number
Macbook Pro 15" (2011) (Matte Version)
OS
Win 7 Pro x64 SP1 OS X Snow Leopard 10.6.7
CPU
Intel Core i7 2820QM 2.3GHz (Quad-Core)
Motherboard
N/A
Memory
8GB 1333 MHz PC3-10600 DDR3 SDRAM
Graphics Card(s)
ATI Radeon HD 6750M (1GB, GDDR5)
Sound Card
N/A
Monitor(s) Displays
1 Display
Screen Resolution
1,680 x 1050 (Matte Screen, Anti-Glare)
Hard Drives
750GB SATA (5400 rpm)
WD My Passport Essential 1TB Portable Hard Drive
PSU
N/A
Case
N/A
Cooling
N/A
Keyboard
Apple Wireless Keyboard
Mouse
Apple Wireless Magic Mouse
Internet Speed
Max - 2.2MB/sec; DSL provided by Telecom NZ
Other Info
MS Office Professional 2010
McAfee Total Protection 2011
On a Laptop Stand (Hand-Built)
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