Random BSOD on HP Pavilion DM1

[sychnant]

Just over a year old started BSOD in MAY 2012 happened 14 times so far ,3 in the last month usually when surfing net.Seems to be a common problem with this model..

 

[Arc]

Hello sychnant.

Checked three of your latest crash dumps, and in one I found it: BUCKET_ID: SINGLE_BIT_CPU_CALL_ERROR

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*                        Bugcheck Analysis                                    *
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KERNEL_MODE_EXCEPTION_NOT_HANDLED_M (1000008e)
This is a very common bugcheck.  Usually the exception address pinpoints
the driver/function that caused the problem.  Always note this address
as well as the link date of the driver/image that contains this address.
Some common problems are exception code 0x80000003.  This means a hard
coded breakpoint or assertion was hit, but this system was booted
/NODEBUG.  This is not supposed to happen as developers should never have
hardcoded breakpoints in retail code, but ...
If this happens, make sure a debugger gets connected, and the
system is booted /DEBUG.  This will let us see why this breakpoint is
happening.
Arguments:
Arg1: c000001d, The exception code that was not handled
Arg2: 9bfe856b, The address that the exception occurred at
Arg3: 8e357bf4, Trap Frame
Arg4: 00000000

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc000001d - {EXCEPTION}  Illegal Instruction  An attempt was made to execute an illegal instruction.

FAULTING_IP: 
+0
9bfe856b ??              ???

TRAP_FRAME:  8e357bf4 -- (.trap 0xffffffff8e357bf4)
ErrCode = 00000000
eax=3004c230 ebx=00000010 ecx=fe311e90 edx=00000000 esi=fe311dd8 edi=00000210
eip=9bfe856b esp=8e357c68 ebp=8e357cb4 iopl=0         nv up ei pl zr na pe nc
cs=0008  ss=0010  ds=0023  es=0023  fs=0030  gs=0000             efl=00010246
9bfe856b ??              ???
Resetting default scope

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

BUGCHECK_STR:  0x8E

PROCESS_NAME:  iexplore.exe

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from 99fe8044 to 9bfe856b

FAILED_INSTRUCTION_ADDRESS: 
+0
9bfe856b ??              ???

POSSIBLE_INVALID_CONTROL_TRANSFER:  from 99fe803f to 99fe856b

SINGLE_BIT_ERROR:  1

TWO_BIT_ERROR:  1

STACK_TEXT:  
WARNING: Frame IP not in any known module. Following frames may be wrong.
8e357c64 99fe8044 fe311dd8 1427ba5c 0373d96c 0x9bfe856b
8e357cb4 99fdcf0e 8e357ce4 000025ff 00000000 win32k!xxxRealInternalGetMessage+0x422
8e357d18 8307d8fa 0373d96c 00000000 00000000 win32k!NtUserPeekMessage+0x3f
8e357d18 77697094 0373d96c 00000000 00000000 nt!KiFastCallEntry+0x12a
0373d8e8 00000000 00000000 00000000 00000000 0x77697094


STACK_COMMAND:  .trap 0xffffffff8e357bf4 ; kb

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: hardware

IMAGE_NAME:  hardware

DEBUG_FLR_IMAGE_TIMESTAMP:  0
[COLOR=Red]
BUCKET_ID:  SINGLE_BIT_CPU_CALL_ERROR[/COLOR]

Followup: MachineOwner
---------

Stress test the CPU.
Hardware - Stress Test With Prime95

The other two doesn't say anything precisely, but shows NATIO.sys and tcpip.sys as errors; whereas both of them are network related. So probably something is to do with the network drivers.

Broadcom 4313GN 802.11b/g/n 1x1 Wi-Fi Adapter

Name    [00000011] Broadcom 4313GN 802.11b/g/n 1x1 Wi-Fi Adapter
Driver    c:\windows\system32\drivers\[COLOR=Red]bcmwl6.sys[/COLOR] (5.100.82.105, 4.07 MB (4,267,072 bytes), 07/02/2012 17:21)
-------------------------------------------------------------------------------------------------
93c3e000 94053000   bcmwl6     (deferred)             
    Image path: \SystemRoot\system32\DRIVERS\bcmwl6.sys
 [COLOR=Red]   Image name: bcmwl6.sys
    Timestamp:        Thu Sep 01 07:08:45 2011 [/COLOR](4E5EE225)
    CheckSum:         0042129F
    ImageSize:        00415000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Search for updates in HP's site. In Broadcom, nothing is available. (Actually this thing is a big headache .... at least for me )

Realtek PCIe GBE Family Controller

Name    [00000007] Realtek PCIe GBE Family Controller
Driver    c:\windows\system32\drivers\[COLOR=Red]rt86win7.sys[/COLOR] (7.54.309.2012, 509.10 KB (521,320 bytes), 16/05/2012 14:13)
---------------------------------------------------------------------------------------------------
9405d000 940dd000   Rt86win7   (deferred)             
    Image path: \SystemRoot\system32\DRIVERS\Rt86win7.sys
[COLOR=Red]    Image name: Rt86win7.sys
    Timestamp:        Fri Mar 09 18:08:58 2012[/COLOR] (4F59F9E2)
    CheckSum:         00089653
    ImageSize:        00080000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Update it from Realtek.

Broadcom Bluetooth LAN Access Server Driver

Name    [00000016] Bluetooth Personal Area Network
Driver    c:\windows\system32\drivers\[COLOR=Red]btwdpan.sys[/COLOR] (6.5.0.710, 74.54 KB (76,328 bytes), 07/02/2012 17:24)
----------------------------------------------------------------------------------------------------
910e5000 910fd000   btwdpan    (deferred)             
    Image path: \SystemRoot\system32\DRIVERS\btwdpan.sys
[COLOR=Red]    Image name: btwdpan.sys
    Timestamp:        Mon May 16 20:27:43 2011[/COLOR] (4DD13B67)
    CheckSum:         0001C6B8
    ImageSize:        00018000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Get it from Ethernet NIC Driver Downloads | Broadcom

TP-LINK 150Mbps Wireless Lite N Adapter: not getting info about in in your data. If you still use it, update the drivers form the manufacturer's site.

Scan the system for possible virus infection.

• Anti-rootkit utility TDSSKiller
• Windows Defender Offline

Let us know the results.