Solved Random BSOD on new computer

[bjerne]

I've had random BSOD for a few weeks now, maybe one BSOD every 5 days or so.

Not really sure why.

EDIT: I crashed again 10-20 minutes after making this post

 

[Northernsoul55]

Hi,

We need the correct info:

Please add your systems specs to your profile? Here's how:

:ar: http://www.sevenforums.com/tutorials/180324-system-info-see-your-system-specs.html#post1530002

And here are the instructions for posting:

:ar: http://www.sevenforums.com/crashes-debugging/96879-blue-screen-death-bsod-posting-instructions.html

Cheers

Dave

 

[bjerne]

I've updated my profile now, also i don't see what i did wrong with the post besides maybe lack of information on when the BSODs happen. They have never happened when gaming and most of the time they just happen when browsing 4chan.

 

[Northernsoul55]

Hi,

It doesnt contain all the information required to assist you with your issue.

 

[bjerne]

Mind telling me what I'm missing?

 

[Northernsoul55]

Your missing files:

Driver lists
dxdiag
msinfo32
systeminfo
windows updates

You just need to click "Grab All" on the SF diag tool and it will collect all the info for you.

 

[bjerne]

Alright I've updated the files. They're in the opening post.

 

[Northernsoul55]

Thank you for the added information.

Please uninstall Daemon tools as it is well known for BSOD.

Start > click on Computer > Uninstall or change a program > choose Daemon tools. Reboot.
Once uninstalled please go here and remove the SPTD driver itself with this tool:

:ar: http://www.duplexsecure.com/en/downloads

If you see an Uninstall option for SPTD, click on it.
Otherwise, go to C:\Windows\System32\drivers, look for and delete SPTD.sys manually. Reboot

*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 100000B8, {fffff8800336ffc0, fffffa8006a1a040, 0, 0}
Unable to load image \SystemRoot\system32\DRIVERS\iusb3xhc.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for iusb3xhc.sys
*** ERROR: Module load completed but symbols could not be loaded for iusb3xhc.sys
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : memory_corruption

Problem driver: iusb3xhc.sys

Relates to: Intel(R) USB 3.0 eXtensible Host Controller Driver
Please update your driver here:

:ar: http://downloadcenter.intel.com/

Problem: win32k.sys

Run SFC to check the integrity of all Windows 7 system files:

Click on the Start > Type in search cmd
Right click cmd at top and Run as Administrator
Type SFC /scannow at the prompt (note there is a space between SFC and /scannow)

:ar: http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

fffff880`0338db18 fffff880`02e91970Unable to load image \SystemRoot\system32\drivers\CAHS164.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for CAHS164.sys
*** ERROR: Module load completed but symbols could not be loaded for CAHS164.sys
CAHS164+0x2a970

Problem driver: CAHS164.sys
Related to: C-Media Electronics USB Audio Driver

:ar: http://www.cmedia.com.tw/EN/DownloadCenter_Detail.aspx?pserno=0&dtype;=ALL

Also run memtest, for a minimum of 7/8 passes, following this tutorial:

:ar: http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html

Post back any results / observations

cheers

Dave

 

[bjerne]

Alright I've updated the drivers, thank you very much.
Ill bump this thread if i get a BSOD again.

 

[Northernsoul55]

No problem, glad to help.

Did you uninstall Daemon tools also?

 

[bjerne]

Yes i did.

 

[Northernsoul55]

Good work

Give it a few days and if you feel your problem has been resolved, kindly mark as solved.

Cheers

Dave