Solved Random BSOD on Windows 7, also some more problems.

[Jeroen52]

Hey,

I've got a few problems, I get a few BSOD's that point to my Memory (MEMORY_MANAGEMENT, PFN_LIST_CORRUPT), brought it to my local repair shop, did things, can not figure out what they did, earned cash, logged on, 5 mins after I get a BSOD, they probably did not look at the Minidumps I have mentioned when I delivered it.
But also, randomly, does not matter, a process just takes up 25% of my processors and can not be killed.
Sometimes it is just 1 process and is a pain, but also sometimes 2, or 3.
And when they are 3, I can not use my system normally without lag.
Sometimes it is even 4 and my PC sometimes freezes up.
I can set the affinity to only 1 processor, but I can not kill it.

I did try to move my RAM to a different slot.
That worked, for only 1 day.
After that my system was working badly again.

Today, my system got 1 BSOD and froze up 4 times.
Here's a ZIP with the Minidumps and other small information.

PS: I also have Ubuntu 12.04 LTS installed on this system, on a different partition.

 

[Arc]

Welcome aboard.

Your crash dumps are not showing any finite probable cause. In such a situation, it is better to enable Driver Verifier to monitor the drivers.

Driver Verifier - Enable and Disable

Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.

Let us know the results, with the subsequent crash dumps, if any.

 

[Jeroen52]

Hi, thanks for your reply.
I was not able to test it, but I am just about to test it right now.
I have never tried "verifier" and I do not know exactly how it goes.
But I did get a STOP error like 10 minutes ago, grabbed all the Minidumps and putting it in a zip to send, the latest error is 092712-34679-01
I will run verifier right now to check it all out.
By the way, I am getting crazy of my PC freezing up all the time, Ubuntu does not have any problems at all.

 

[Arc]

fffff880`03d61968  fffff880`07134b88[COLOR=Red]Unable to load image avgidsfiltera.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for avgidsfiltera.sys
*** ERROR: Module load completed but symbols could not be loaded for avgidsfiltera.sys
 avgidsfiltera+0x1b88[/COLOR]
fffff880`03d61970  fffffa80`03bc6030

Uninstall AVG and use Microsoft Security Essentials - Free Antivirus for Windows.

Moreover, it is also there - SiWinAcc.sys. Update your Silicon Image driverr. Update it from Silicon Image - Support.

Finally, Do a full Disc Check.

1. Reseat the sata and power.
2. Run chkdsk /f/r, following the option two of the tutorial Disk Check
3. Seatool for dos: SeaTools | Seagate download
   Burn it in a blank cd. boot from the CD, click on "Accept", wait for it to finish detecting the drives, then in the upper left corner select "Basic Tests", then select "Long Test" and let it run.

Let us know the results.

 

[Jeroen52]

fffff880`03d61968  fffff880`07134b88[COLOR=Red]Unable to load image avgidsfiltera.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for avgidsfiltera.sys
*** ERROR: Module load completed but symbols could not be loaded for avgidsfiltera.sys
 avgidsfiltera+0x1b88[/COLOR]
fffff880`03d61970  fffffa80`03bc6030

Uninstall AVG and use Microsoft Security Essentials - Free Antivirus for Windows.

Moreover, it is also there - SiWinAcc.sys. Update your Silicon Image driverr. Update it from Silicon Image - Support.

Finally, Do a full Disc Check.

1. Reseat the sata and power.
2. Run chkdsk /f/r, following the option two of the tutorial Disk Check
3. Seatool for dos: SeaTools | Seagate download
   Burn it in a blank cd. boot from the CD, click on "Accept", wait for it to finish detecting the drives, then in the upper left corner select "Basic Tests", then select "Long Test" and let it run.

Let us know the results.

I ran "verifier" and it gave an error within a minute or two.
And the problem with AVG is that it was infected a while ago, it accepted a lot of virusses and I did not notice it until my Chrome started to work weirdly.
I have disabled it and ran MSI and some MBAM.
So like a few months later I got the problem we are working with right now, the repair shop where I brought it to even enabled AVG. -.-

I am going to do the things you have stated above, but can I put Seagate on a USB and then boot it?

 

[Arc]

Yes, you can use it via USB.

 

[Jeroen52]

So I have to do the checkdisk thing, but I have done the verifier.
Look in the attachments what it gave, 092812-44226-01 is the newest minidump.

 

[Arc]

Your problem is mainly with some program that is somehow misleading your CD ROM. And that is NTI CD &DVD-Maker or NTI Backup NOW! or NTI CD-Maker by NewTech Infosystem. That program uses pxhelp20.sys (Sonic CD/DVD driver).

You uninstall it.

IMGBurn and CDburnerXP both are very good programs. Use any of those.

 

[Jeroen52]

Your problem is mainly with some program that is somehow misleading your CD ROM. And that is NTI CD &DVD-Maker or NTI Backup NOW! or NTI CD-Maker by NewTech Infosystem. That program uses pxhelp20.sys (Sonic CD/DVD driver).

You uninstall it.

IMGBurn and CDburnerXP both are very good programs. Use any of those.

Errm...
Can it be that in the NewTech Infosystems folder there is Acer Backup Manager, and I have deleted the backup partition to make space for a new Ubuntu partition and that is somehow crashing my PC?
EDIT: I do not have NTI CD-Maker but I do have Acer Backup Manager in the NewTech Infosystem folder, should I delete that?
EDIT2: I got another BSOD, adding a file to this post.

 

[Arc]

It is caused by PC Tools KDS Core Driver. Uninstall it.

....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 19, {21, fffff8a005c48000, 1240, e843c023}

Unable to load image PCTCore64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for PCTCore64.sys
*** ERROR: Module load completed but symbols could not be loaded for PCTCore64.sys
[COLOR=Red]Probably caused by : PCTCore64.sys[/COLOR] ( PCTCore64+331b6 )

Followup: MachineOwner
---------

More, LogMeIn Hamachi Virtual network interface driver!

ffff880`0339ac58  fffff880`0469cf99Unable to load image hamachi.sys, Win32 error 0n2
*** [COLOR=Red]WARNING: Unable to verify timestamp for hamachi.sys
*** ERROR: Module load completed but symbols could not be loaded for hamachi.sys
 hamachi+0x1f99[/COLOR]
+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
1: kd> lmvm hamachi
start             end                 module name
fffff880`0469b000 fffff880`046a6000   hamachi  T (no symbols)           
    Loaded symbol image file: hamachi.sys
    Image path: hamachi.sys
    [COLOR=Red]Image name: hamachi.sys
    Timestamp:        Thu Feb 19 16:06:41 2009[/COLOR] (499D3639)
    CheckSum:         0000A5D7
    ImageSize:        0000B000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Update it.
But, we need something more ... to get the information.
upload your MSINFO32.nfo file.

1. Click on the start button
2. Type "msinfo32" (without quotes) in the search bar of the start menu, click the resulting link. It will open the System Information window.
3. File>Save. In the "File Name" filed, put "MSINFO32" (without Quote), give the save location to desktop, and click the "save" button.
4. Give the time for processing, it will save a .nfo file on your desktop.
5. Zip it, and upload it following the instruction.

After that, we may give you some sound advise that will be really helpful.

 

[Jeroen52]

How can I uninstall the driver and how to update the Hamachi driver?
I have attached the MSINFO32.zip

 

[Arc]

Well, let us start.

► Uninstall the following programs:

• Acer Arcade Deluxe
• AcerSystem
• AMD VISION Engine Control Center
• Ashampoo Burning Studio 10
• AVG PC Tuneup
• VirtualCloneDrive
• K-Lite Codec Pack, replace it with http://shark007.net/
• LogMeIn Hamachi
• MagicDisc
• CloneCD

► Free up the startup.

1. Click on the Start button
2. Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
3. Select the “Startup” tab.
4. Deselect all items other than the antivirus.
5. Apply > OK
6. Accept the restart.

Let us know the results.

 

[Layback Bear]

Just a little something I noticed.
Post #4 Arc- Remove AVG
Post #5 Jeroen 52-I disabled AVG.

 

[Jeroen52]

Just a little something I noticed.
Post #4 Arc- Remove AVG
Post #5 Jeroen 52-I disabled AVG.

I was talking about the past, now it is removed.
Sorry that it was unclear.

 

[Arc]

Hello Jeroen52, have you done the other things as per post #12? All the programs are known trouble creator.

 

[Jeroen52]

Hello Jeroen52, have you done the other things as per post #12? All the programs are known trouble creator.

I am at AMD VISION Engine Control Center, but I can not find AcerSystem, does this mean all Acer programs on your system?

 

[Arc]

Yes. Those programs are not needed.

You may have a look in http://www.sevenforums.com/tutorials/219576-clean-up-factory-bloatware.html too.

 

[Jeroen52]

Okay, I have uninstalled the programs and some other stuff that I think is useless in my eyes.
Now I just have to restart my PC and wait for freezes or a BSOD.

 

[Jeroen52]

So what I still have is that sometimes a random process (does not matter what process) goes to 25% of my processor and just stays there.
You can not stop it.
The only thing you can do is setting the affinity.
Sometimes there are 3 or 4 processes that all take 25% and not doing anything, with that my PC is freezing sometimes.

 

[Jeroen52]

Thanks, I have not had anything bad in about 6 days.
You where the only one who actually helped me.