Solved Random BSOD on windows.

griffiths

New member
Local time
12:06 PM
Messages
4
Location
Brazil
Hello guy,

I'm really concerned abouty my computer, i'm having random BSOD and the error say its on ntoskrnl.exe at dxgkrnl.sys driver. I really don't know what I have to do or what does it mean. trying to find a solution I end up in here and I really hope that someone can help me.

My computer specs are:

AMD Phenom II X6 1100T
ASUS M5A87
Memory Gskill DDR3 8GB 2000Mhz (2x4gb)
Zotac GeForce GTX 590 3Gb DDR5

I'm very afraid that it can be my video card, once its happens more whn using video (already happened on windows idle twice).

I made a compacted file with the program that you recommend on creating topic like this and i'm sending together.

Thank you!

Edit:

I forgot to ask one thing, about a month ago I opened my computer for cleaning, couse I was having overheating at my video card and putting my framerate very low while playing Battlefield 3. So I oppened it all and changed the thermal paste, but I realized that the old was different, like a gray mass, more solid, and I used the common used on processors.

After that I was very concerned and keep on watch at Speedfan program, but it never freezed while its open, aways when I forget to open it, so i can't say if its overheating.

There is any risk I broke my video card doing that?

Thanks Again!
 
Last edited:

My Computer

OS
Windows 7 Ultimate
CPU
AMD Phenom II X6 1100T
Motherboard
ASUS M5A87
Memory
Memory Gskill DDR3 8GB 2000Mhz (2x4gb)
Graphics Card(s)
Zotac GeForce GTX 590 3Gb DDR5
Sound Card
Realtek
Monitor(s) Displays
Samsung UN46D6400
Screen Resolution
1920x1080
Hard Drives
SAMSUNG 1000-2GB HD103SI
SAMSUNG 1000-2GB HD103SJ
2x SAMSUNG 2000-4GB ST2000DM001-9YN164
SAMSUNG 2000-4GB ST32000542AS
Case
AeroCool BX500 Evil Black Edition
Cooling
9 Aerocool CPU Fan
Keyboard
Wireless Desktop 3000
Mouse
Wireless Desktop 3000
Internet Speed
10 Mb

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
  • Like
Reactions: CB
Thank you for your reply!
Basically, as I read on the 0x0116 erros its caused by overheating or defective video card.

I made the most of the tests on that topic, I'm goig to change the thermal paste to an MX-4 and see if it's help, while can't finf a Waterblock in my country. I believe it's a overheating problem and really hope that it's only it 'couse I can't afford another vga like this. In meanwhile i will leave the case open and puts a Fan pointing inside.

If it doesn't work i will try to format the system and eliminate any directX, windows or vga driver problem.

Later I will tell what was the problem in case this can help another person!
 

My Computer

OS
Windows 7 Ultimate
CPU
AMD Phenom II X6 1100T
Motherboard
ASUS M5A87
Memory
Memory Gskill DDR3 8GB 2000Mhz (2x4gb)
Graphics Card(s)
Zotac GeForce GTX 590 3Gb DDR5
Sound Card
Realtek
Monitor(s) Displays
Samsung UN46D6400
Screen Resolution
1920x1080
Hard Drives
SAMSUNG 1000-2GB HD103SI
SAMSUNG 1000-2GB HD103SJ
2x SAMSUNG 2000-4GB ST2000DM001-9YN164
SAMSUNG 2000-4GB ST32000542AS
Case
AeroCool BX500 Evil Black Edition
Cooling
9 Aerocool CPU Fan
Keyboard
Wireless Desktop 3000
Mouse
Wireless Desktop 3000
Internet Speed
10 Mb
Hi Guys,

I used the MX-4 on my Zotac and Processor, the temperature really drop down and I haven't get the error until now! I believe the problem was really overheating!

I really appreciate the help and hope it help other people with same problem!
Than'ks Cloud!
 

My Computer

OS
Windows 7 Ultimate
CPU
AMD Phenom II X6 1100T
Motherboard
ASUS M5A87
Memory
Memory Gskill DDR3 8GB 2000Mhz (2x4gb)
Graphics Card(s)
Zotac GeForce GTX 590 3Gb DDR5
Sound Card
Realtek
Monitor(s) Displays
Samsung UN46D6400
Screen Resolution
1920x1080
Hard Drives
SAMSUNG 1000-2GB HD103SI
SAMSUNG 1000-2GB HD103SJ
2x SAMSUNG 2000-4GB ST2000DM001-9YN164
SAMSUNG 2000-4GB ST32000542AS
Case
AeroCool BX500 Evil Black Edition
Cooling
9 Aerocool CPU Fan
Keyboard
Wireless Desktop 3000
Mouse
Wireless Desktop 3000
Internet Speed
10 Mb
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