Random BSOD slower computer start up time too

[SD1645]

Hi, my laptop has random BSOD's and it seems to be getting worse. The start-up time also seems to have suffered in some way. I generally run the system with only the few essential apps running. I haven't changed any hardware components in a long time too nor done any driver updates as far back as I can remember. Any help will be greatly appreciate. I have tons of mini dumps available and just recently enabled full dump collection too so I will be able to share that next time a BSOD occurs.

Please let me know if you need any more information, appreciate your time!

Thanks,
SD

 

[Arc]

Hi SD1645.

It might be a multi-fold issue, and let us attempt step by step.

The prima facie issue is the network driver to your Intel® WiFi Link 5300. So download and install it from Intel® PROSet/Wireless Software and Drivers for Windows.

Also.... do some hardware tests:

Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 passes, preferably overnight.
If it start showing errors/red lines, stop testing. A single error is enough to determine that something is going bad there.

Stress test the Graphics Card using Furmark.
Video Card - Stress Test with Furmark

Stress test the CPU.
Hardware - Stress Test With Prime95

Let us know the results.

 

[SD1645]

Thanks Archie! I Just updated the driver for the Wifi card. I'll run the remaining hardware tests tonight and let you know. So far only one BSOD right after start up (before updating the driver).


Thanks,
SD

 

[Arc]

You are welcome.

Let us know how it is running.

 

[SD1645]

Arc/Awesome Support Team,

Apologies for the delayed response, travel has kept me busy.

I was able to run memtest all night without errors, also stress tested the gfx card for 30 mins maxed out at around 85deg C and ran at a super high 1 fps the whole time. The cpu test also ran without errors.

Another observation is that the BSOD's seem to occur only during the initial booting/restarting and don't occur once I'm using the system.

Attached are more recent logs, as always your help is greatly appreciated!

Thanks,
SD

 

[Arc]

The Intel® WiFi Link 5300 driver is failing.

Download and install Intel® PROSet/Wireless Software and Drivers for Windows.

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck D1, {8a, 2, 1, fffff88009134d95}

*** WARNING: Unable to verify timestamp for NETwNs64.sys
*** ERROR: Module load completed but symbols could not be loaded for NETwNs64.sys
Probably caused by : NETwNs64.sys ( NETwNs64+bbd95 )

Followup: MachineOwner
---------

1: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If kernel debugger is available get stack backtrace.
Arguments:
Arg1: 000000000000008a, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000001, value 0 = read operation, 1 = write operation
Arg4: fffff88009134d95, address which referenced memory

Debugging Details:
------------------


WRITE_ADDRESS: GetPointerFromAddress: unable to read from fffff80002f02100
GetUlongFromAddress: unable to read from fffff80002f021c0
 000000000000008a Nonpaged pool

CURRENT_IRQL:  2

FAULTING_IP: 
NETwNs64+bbd95
fffff880`09134d95 20488b          and     byte ptr [rax-75h],cl

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

BUGCHECK_STR:  0xD1

PROCESS_NAME:  System

ANALYSIS_VERSION: 6.3.9600.16384 (debuggers(dbg).130821-1623) amd64fre

DPC_STACK_BASE:  FFFFF88003122FB0

TRAP_FRAME:  fffff8800311b680 -- (.trap 0xfffff8800311b680)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=00000000000000ff rbx=0000000000000000 rcx=fffffa800916a250
rdx=fffffa800916a250 rsi=0000000000000000 rdi=0000000000000000
rip=fffff88009134d95 rsp=fffff8800311b818 rbp=0000000000000000
 r8=000000000001e115  r9=0000000000000000 r10=0001e1150001e115
r11=fffffa80093eacd8 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei ng nz na pe nc
NETwNs64+0xbbd95:
fffff880`09134d95 20488b          and     byte ptr [rax-75h],cl ds:00000000`0000008a=??
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff80002cca169 to fffff80002ccabc0

STACK_TEXT:  
fffff880`0311b538 fffff800`02cca169 : 00000000`0000000a 00000000`0000008a 00000000`00000002 00000000`00000001 : nt!KeBugCheckEx
fffff880`0311b540 fffff800`02cc8de0 : 00000000`000005c7 fffff880`091404c7 fffffa80`0916a258 fffffa80`0916a250 : nt!KiBugCheckDispatch+0x69
fffff880`0311b680 fffff880`09134d95 : fffff880`09134ce1 00000000`0000420a fffffa80`0a2090b0 ffff0000`0a58f4b2 : nt!KiPageFault+0x260
fffff880`0311b818 fffff880`09134ce1 : 00000000`0000420a fffffa80`0a2090b0 ffff0000`0a58f4b2 fffff880`0914b144 : NETwNs64+0xbbd95
fffff880`0311b820 00000000`0000420a : fffffa80`0a2090b0 ffff0000`0a58f4b2 fffff880`0914b144 fffffa80`0916a250 : NETwNs64+0xbbce1
fffff880`0311b828 fffffa80`0a2090b0 : ffff0000`0a58f4b2 fffff880`0914b144 fffffa80`0916a250 fffff880`09134cb0 : 0x420a
fffff880`0311b830 ffff0000`0a58f4b2 : fffff880`0914b144 fffffa80`0916a250 fffff880`09134cb0 fffffa80`0916a5ac : 0xfffffa80`0a2090b0
fffff880`0311b838 fffff880`0914b144 : fffffa80`0916a250 fffff880`09134cb0 fffffa80`0916a5ac fffffa80`0916a258 : 0xffff0000`0a58f4b2
fffff880`0311b840 fffffa80`0916a250 : fffff880`09134cb0 fffffa80`0916a5ac fffffa80`0916a258 fffffa80`0a2090b0 : NETwNs64+0xd2144
fffff880`0311b848 fffff880`09134cb0 : fffffa80`0916a5ac fffffa80`0916a258 fffffa80`0a2090b0 fffffa80`0916a250 : 0xfffffa80`0916a250
fffff880`0311b850 fffffa80`0916a5ac : fffffa80`0916a258 fffffa80`0a2090b0 fffffa80`0916a250 fffffa80`093e8098 : NETwNs64+0xbbcb0
fffff880`0311b858 fffffa80`0916a258 : fffffa80`0a2090b0 fffffa80`0916a250 fffffa80`093e8098 fffff880`09131e21 : 0xfffffa80`0916a5ac
fffff880`0311b860 fffffa80`0a2090b0 : fffffa80`0916a250 fffffa80`093e8098 fffff880`09131e21 fffffa80`0916a250 : 0xfffffa80`0916a258
fffff880`0311b868 fffffa80`0916a250 : fffffa80`093e8098 fffff880`09131e21 fffffa80`0916a250 fffffa80`0916a250 : 0xfffffa80`0a2090b0
fffff880`0311b870 fffffa80`093e8098 : fffff880`09131e21 fffffa80`0916a250 fffffa80`0916a250 fffffa80`0a2090b0 : 0xfffffa80`0916a250
fffff880`0311b878 fffff880`09131e21 : fffffa80`0916a250 fffffa80`0916a250 fffffa80`0a2090b0 fffff880`09109002 : 0xfffffa80`093e8098
fffff880`0311b880 fffffa80`0916a250 : fffffa80`0916a250 fffffa80`0a2090b0 fffff880`09109002 00000000`00000000 : NETwNs64+0xb8e21
fffff880`0311b888 fffffa80`0916a250 : fffffa80`0a2090b0 fffff880`09109002 00000000`00000000 00000000`00000000 : 0xfffffa80`0916a250
fffff880`0311b890 fffffa80`0a2090b0 : fffff880`09109002 00000000`00000000 00000000`00000000 fffffa80`0916a250 : 0xfffffa80`0916a250
fffff880`0311b898 fffff880`09109002 : 00000000`00000000 00000000`00000000 fffffa80`0916a250 fffff880`09139e99 : 0xfffffa80`0a2090b0
fffff880`0311b8a0 00000000`00000000 : 00000000`00000000 fffffa80`0916a250 fffff880`09139e99 fffffa80`0a2090b0 : NETwNs64+0x90002


STACK_COMMAND:  kb

FOLLOWUP_IP: 
NETwNs64+bbd95
fffff880`09134d95 20488b          and     byte ptr [rax-75h],cl

SYMBOL_STACK_INDEX:  3

SYMBOL_NAME:  NETwNs64+bbd95

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: NETwNs64

IMAGE_NAME:  NETwNs64.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4f1de2b7

FAILURE_BUCKET_ID:  X64_0xD1_NETwNs64+bbd95

BUCKET_ID:  X64_0xD1_NETwNs64+bbd95

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:x64_0xd1_netwns64+bbd95

FAILURE_ID_HASH:  {1280c881-c840-875f-734b-b598ab1c2831}

Followup: MachineOwner
---------

1: kd> lmvm NETwNs64
start             end                 module name
fffff880`09079000 fffff880`09901000   NETwNs64 T (no symbols)           
    Loaded symbol image file: NETwNs64.sys
    Image path: NETwNs64.sys
    Image name: NETwNs64.sys
    Timestamp:        Tue Jan 24 04:14:07 2012 (4F1DE2B7)
    CheckSum:         00839C1E
    ImageSize:        00888000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

 

[SD1645]

Thanks Arc. I had updated my driver previously, but that didn't seem to help. This time (past 2 days) I disabled my wifi card altogeter but still faced constant bsod's while starting up. Can you take a look again? Crash dumps attached.

Like I said before, it happens multiple times during startup only, it's so weird. I just fear that the constant crashes during start up will destroy my hard drive or other components.

Regards,
SD

 

[koolkat77]

Msinfo32:

• please go to start and type in "msinfo32.exe" (without the quotes) and press enter> save the report as an .nfo file, then zip up the .nfo file and upload/attach the .zip file with your next post.
  

  • also, save a copy as a .txt file and include it also (it's much more difficult to read, but we have greater success in getting the info from it).

 

[SD1645]

Here you go kk, thanks again! I have uploaded the .nfo and .txt within the same attachment.

Regards,
SD

 

[koolkat77]

[FONT="Verdana"]Start Menu\Programs\DAEMON Tools Lite	Public:Start Menu\Programs\DAEMON Tools Lite	Public[/FONT]

Daemon Tools/Alchohol is known to cause BSODs:
How to remove sptd.sys from system
Registry and SPTD problems | DAEMON Pro Help

What software is this?

[FONT="Verdana"]Start Menu\Programs\DiskAid	Public:Start Menu\Programs\DiskAid	Public	[/FONT]

Could you uninstall it for the time being?

Use Revo Uninstaller to uninstall stubborn software. Opt for Advance Mode while uninstalling which allows leftover registry removal:Download Revo Uninstaller Freeware - Free and Full Download - Uninstall software, remove programs, solve uninstall problems

Reduce items at start-up: http://www.sevenforums.com/tutorials/1401-startup-programs-change.html

Perform a clean boot: http://www.sevenforums.com/tutorial...ation-conflicts-performing-clean-startup.html

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable!:-


lmimirr.sys Wed Apr 11 04:32:45 2007 (461C108D)
RemotelyAnywhere Mirror Miniport Driver or LogMeIn Mirror Miniport Driver
Driver Reference Table - lmimirr.sys

LMIRfsDriver.sys Mon Jul 14 22:26:56 2008 (487B7E50)
RemotelyAnywhere Mirror Miniport Driver or LogMeIn Mirror Miniport Driver
Driver Reference Table - LMIRfsDriver.sys

itecir.sys Mon Mar 9 14:58:47 2009 (49B4DA47)
ITE Consumer IR Driver - EC CIR (PMC) - ITE Tech
Driver Reference Table - itecir.sys

risdpe64.sys Wed Jul 1 15:31:57 2009 (4A4B2D0D)
Ricoh PCIe Memory Stick Host Controller
Driver Reference Table - risdpe64.sys

rimspe64.sys Thu Jul 2 05:54:49 2009 (4A4BF749)
Ricoh Memory Card Reader driver
Driver Reference Table - rimspe64.sys

rixdpe64.sys Sat Jul 4 16:27:00 2009 (4A4F2E74)
Ricoh Memory Card Reader driver
Driver Reference Table - rixdpe64.sys

Perform a clean install of a driver following: How to Clean Left Over Driver Files with Driver Sweeper

Run a System file check (SFC): http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

Scan with Kaspersky TDSSKiller:Anti-rootkit utility TDSSKiller

ESET online scanner: Free Online Virus Scanner | ESET

Run Disk Check on your Hard Drive(s): http://www.sevenforums.com/tutorials/433-disk-check.html

Keep us posted.

BSOD OUTPUT

[FONT="Lucida Console"]Built by: 7601.18247.amd64fre.win7sp1_gdr.130828-1532
Debug session time: Wed Mar 12 03:24:16.814 2014 (UTC + 6:00)
System Uptime: 0 days 0:02:36.780
BugCheck D1, {fffffa804613f668, 2, 0, fffff88008369d48}
Probably caused by : intelppm.sys ( intelppm+2d48 )
BUGCHECK_STR:  0xD1
PROCESS_NAME:  csrss.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.18247.amd64fre.win7sp1_gdr.130828-1532
Debug session time: Wed Mar 12 03:20:27.272 2014 (UTC + 6:00)
System Uptime: 0 days 0:02:14.350
BugCheck 3B, {c0000096, fffff80002c87e24, fffff8800a96cd10, 0}
Probably caused by : win32k.sys ( win32k!xxxRealSleepThread+257 )
BUGCHECK_STR:  0x3B
PROCESS_NAME:  LogMeInSystray
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.18247.amd64fre.win7sp1_gdr.130828-1532
Debug session time: Tue Mar 11 19:07:31.530 2014 (UTC + 6:00)
System Uptime: 0 days 0:01:29.608
BugCheck A, {fffff88042cf92d8, 2, 0, fffff80002cca25b}
Probably caused by : ntkrnlmp.exe ( nt!ExpScanGeneralLookasideList+a0 )
BUGCHECK_STR:  0xA
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/FONT]