Random BSOD when accessing QNAP NAS Error mrxsmb10.sys

[modix]

I'm stumped.

New PC with clean install Windows 7 Professional. At random times when I access a folder or a file on the NAS - BSOD with error message mrxsmb10.sys

It can happen if I copy a file, or paste and it can happen if I try to view a folder. It can happen if I simply click on a file in a folder or the folder.

Oddly a second PC on the network with Windows 7 Professional access it perfectly.

Bluescreenviewer text below.

==================================================
Filename : mrxsmb10.sys
Address In Stack : mrxsmb10.sys+1c4ef
From Address : 0x91a9a000
To Address : 0x91ad5000
Size : 0x0003b000
Time Stamp : 0x4a5bbfda
Time String : 14/07/2009 9:14:34 AM
Product Name : Microsoft® Windows® Operating System
File Description : Longhorn SMB Downlevel SubRdr
File Version : 6.1.7600.16385 (win7_rtm.090713-1255)
Company : Microsoft Corporation
Full Path : C:\Windows\system32\drivers\mrxsmb10.sys
==================================================

Other info if needed.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 3081

Additional information about the problem:
BCCode: 27
BCP1: BAAD0073
BCP2: A48B7430
BCP3: A48B7010
BCP4: 91AB64EF
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\022110-26910-01.dmp
C:\Temp\WER-41527-0.sysdata.xml

Any suggestions on where to start?

 

[zigzag3143]

I'm stumped.

New PC with clean install Windows 7 Professional. At random times when I access a folder or a file on the NAS - BSOD with error message mrxsmb10.sys

It can happen if I copy a file, or paste and it can happen if I try to view a folder. It can happen if I simply click on a file in a folder or the folder.

Oddly a second PC on the network with Windows 7 Professional access it perfectly.

Bluescreenviewer text below.

==================================================
Filename : mrxsmb10.sys
Address In Stack : mrxsmb10.sys+1c4ef
From Address : 0x91a9a000
To Address : 0x91ad5000
Size : 0x0003b000
Time Stamp : 0x4a5bbfda
Time String : 14/07/2009 9:14:34 AM
Product Name : Microsoft® Windows® Operating System
File Description : Longhorn SMB Downlevel SubRdr
File Version : 6.1.7600.16385 (win7_rtm.090713-1255)
Company : Microsoft Corporation
Full Path : C:\Windows\system32\drivers\mrxsmb10.sys
==================================================

Other info if needed.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 3081

Additional information about the problem:
BCCode: 27
BCP1: BAAD0073
BCP2: A48B7430
BCP3: A48B7010
BCP4: 91AB64EF
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\022110-26910-01.dmp
C:\Temp\WER-41527-0.sysdata.xml

Any suggestions on where to start?

Hi and welcome

We really need the actual DMP file. Use these to find and upload http://www.sevenforums.com/crash-lockup-debug-how/34900-1-novice-how-ask-help-bsod-problem.html

Thanks


Ken

 

[modix]

Thanks for that.

Actually when I go to that folder its had a little padlock on it and when I double click it says empty.

Is this right?

 

[Mayotruck]

Want to debug yourself?

download this, its free and it is 1 click. Simple program works on windows 7.

Whocrashed works with windows 7 32 & 64bit!

debug yourself

 

[modix]

Hey thanks for that. I debugged this myself with that program but it really told me what I already know which is mrxsmb10.sys is the issue.

But how do I fix this? Do I copy it from another Windows 7 Machine or is it on the Windows 7 CD?

Heres the log and the dmp files in zip format. Any helps greatly appreciated.

[FONT=Segoe UI, Arial]On Sun 22/11/2009 11:05:02 PM your computer crashed
This was likely caused by the following module: [FONT=Segoe UI, Arial]mrxsmb10.sys[/FONT]
Bugcheck code: 0x27 (0xBAAD0073, 0x9E7FC430, 0x9E7FC010, 0x983174EF)
Error: [FONT=Segoe UI, Arial]RDR_FILE_SYSTEM[/FONT]
Dump file: C:\Windows\Minidump\031310-28267-01.dmp
[/FONT][FONT=Segoe UI, Arial]file path: C:\Windows\system32\drivers\mrxsmb10.sys
product: [FONT=Segoe UI, Arial]Microsoft® Windows® Operating System[/FONT]
company: [FONT=Segoe UI, Arial]Microsoft Corporation[/FONT]
description: Longhorn SMB Downlevel SubRdr
The crash took place in a standard Microsoft module. Your system configuration may be incorrect, possibly the culprit may be another driver on your system which cannot be identified at this time.
[/FONT][FONT=Segoe UI, Arial]
[/FONT]

[FONT=Segoe UI, Arial]On Sun 22/11/2009 11:05:02 PM your computer crashed
This was likely caused by the following module: [FONT=Segoe UI, Arial]mrxsmb10.sys[/FONT]
Bugcheck code: 0x27 (0xBAAD0073, 0x8E8F7430, 0x8E8F7010, 0x97B124EF)
Error: [FONT=Segoe UI, Arial]RDR_FILE_SYSTEM[/FONT]
Dump file: C:\Windows\Minidump\031210-38142-01.dmp
[/FONT][FONT=Segoe UI, Arial]file path: C:\Windows\system32\drivers\mrxsmb10.sys
product: [FONT=Segoe UI, Arial]Microsoft® Windows® Operating System[/FONT]
company: [FONT=Segoe UI, Arial]Microsoft Corporation[/FONT]
description: Longhorn SMB Downlevel SubRdr
The crash took place in a standard Microsoft module. Your system configuration may be incorrect, possibly the culprit may be another driver on your system which cannot be identified at this time.
[/FONT][FONT=Segoe UI, Arial]
[/FONT]

[FONT=Segoe UI, Arial]On Sun 22/11/2009 11:05:02 PM your computer crashed
This was likely caused by the following module: [FONT=Segoe UI, Arial]mrxsmb10.sys[/FONT]
Bugcheck code: 0x27 (0xBAAD0073, 0xA04D3430, 0xA04D3010, 0x99D134EF)
Error: [FONT=Segoe UI, Arial]RDR_FILE_SYSTEM[/FONT]
Dump file: C:\Windows\Minidump\031210-27112-01.dmp
[/FONT][FONT=Segoe UI, Arial]file path: C:\Windows\system32\drivers\mrxsmb10.sys
product: [FONT=Segoe UI, Arial]Microsoft® Windows® Operating System[/FONT]
company: [FONT=Segoe UI, Arial]Microsoft Corporation[/FONT]
description: Longhorn SMB Downlevel SubRdr
The crash took place in a standard Microsoft module. Your system configuration may be incorrect, possibly the culprit may be another driver on your system which cannot be identified at this time.
[/FONT][FONT=Segoe UI, Arial]


[/FONT]