Random BSOD when playing Dota 2 only.

[yklala]

Seeking for help.A game maniac here.The crash happen at totally random.sometimes it happen, sometimes it don't.Could happen mid way in the game or could happen at the start of the game

 

[koolkat77]

It seems that you have uploaded the SF diagnostic tools itself.

 

[yklala]

wow sorry.Joke enough.Anyway here's it,btw the screen just freeze and turn black with sound loop.i have to manually turn off the computer and On again.

 

[koolkat77]

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 116, {85f1f008, 91598c42, c000000d, 3}

Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+76bc42 )

Followup: MachineOwner
---------

1: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: 85f1f008, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: 91598c42, The pointer into responsible device driver module (e.g. owner tag).
Arg3: c000000d, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 00000003, Optional internal context dependent data.

Debugging Details:
------------------


FAULTING_IP: 
nvlddmkm+76bc42
91598c42 55              push    ebp

DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT

CUSTOMER_CRASH_COUNT:  1

BUGCHECK_STR:  0x116

PROCESS_NAME:  System

CURRENT_IRQL:  0

STACK_TEXT:  
8ba69b78 917c1c26 00000116 85f1f008 91598c42 nt!KeBugCheckEx+0x1e
8ba69b9c 917bb7de 91598c42 c000000d 00000003 dxgkrnl!TdrBugcheckOnTimeout+0x8d
8ba69bd0 917c2adc 85f1f008 85f1f008 8422207e dxgkrnl!DXGADAPTER::PrepareToReset+0xf1
8ba69bec 8fb0e92c 00000000 00000000 8ba69cb0 dxgkrnl!TdrIsRecoveryRequired+0x14e
8ba69c64 8fb35c1d fffffcfb 000368fd 00000000 dxgmms1!VidSchiReportHwHang+0x3c0
8ba69c90 8fb15993 88087788 8ba69cb0 00000102 dxgmms1!VidSchWaitForCompletionEvent+0x16f
8ba69d28 8fb3a3c9 00000000 83c7e3f1 88087788 dxgmms1!VidSchiScheduleCommandToRun+0x14d
8ba69d3c 8fb3a485 88087788 00000000 880b8d48 dxgmms1!VidSchiRun_PriorityTable+0xf
8ba69d50 83e5066d 88087788 ac192677 00000000 dxgmms1!VidSchiWorkerThread+0x7f
8ba69d90 83d020d9 8fb3a406 88087788 00000000 nt!PspSystemThreadStartup+0x9e
00000000 00000000 00000000 00000000 00000000 nt!KiThreadStartup+0x19


STACK_COMMAND:  .bugcheck ; kb

FOLLOWUP_IP: 
nvlddmkm+76bc42
91598c42 55              push    ebp

SYMBOL_NAME:  nvlddmkm+76bc42

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nvlddmkm

IMAGE_NAME:  nvlddmkm.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  52314e44

FAILURE_BUCKET_ID:  0x116_IMAGE_nvlddmkm.sys

BUCKET_ID:  0x116_IMAGE_nvlddmkm.sys

Followup: MachineOwner
---------

1: kd> lmvm nvlddmkm
start    end        module name
90e2d000 91733000   nvlddmkm T (no symbols)           
    Loaded symbol image file: nvlddmkm.sys
    Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
    Image name: nvlddmkm.sys
    Timestamp:        Thu Sep 12 11:16:52 2013 (52314E44)
    CheckSum:         008DA216
    ImageSize:        00906000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Follow this:

Lately we have experienced some issues with the latest driver. Install the 314.22 WHQL only.

• Uninstall All nvidia items in Control Panel > Programs and features
  • 3D Vision Control Driver
  • 3D Vision Driver
  • Graphics Driver
  • HD Audio Driver
  • PhysX
  • nvidia Update
  (Are you using nvidia chipset drivers? If so, dont uninstall anything other than those are listed).
• Now follow Drivers - Clean Left over Files after Uninstalling
• Boot normally now. Go to Drivers - Download NVIDIA Drivers, Download 314.22 WHQL. While installing, Select Custom (Advanced) install. In the next page, follow this settings:
  
  

Let us know the results.

Then go through this thread: http://www.sevenforums.com/crash-lo...op-0x116-video_tdr_error-troubleshooting.html

 

[yklala]

Erm what is chipset driver?Sorry hahax

 

[koolkat77]

Why do you ask?

 

[yklala]

nvm im just nt sure what is it

 

[koolkat77]

Chipset - Wikipedia, the free encyclopedia

A chipset is a set of electronic components in an integrated circuit that manage the data flow between the processor, memory and peripherals. It is usually found in the motherboard of a computer. Chipsets are usually designed to work with a specific family of microprocessors. Because it controls communications between the processor and external devices, the chipset plays a crucial role in determining system performance.

 

[yklala]

Well, i have done all then i tried a game and the same thing happen.this is a screen shot of blue screen reader.

 

[x BlueRobot]

If you have done everything, then please state the results of each test or change.

 

[x BlueRobot]

[COLOR="Red"]BugCheck 116[/COLOR], {85f1f008, 91598c42, [COLOR="SeaGreen"]c000000d[/COLOR], 3}

Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : [COLOR="Red"]nvlddmkm.sys[/COLOR] ( nvlddmkm+76bc42 )

1: kd> [COLOR="SeaGreen"]!error c000000d[/COLOR]
Error code: (NTSTATUS) 0xc000000d (3221225485) - An invalid parameter was passed to a service or function.

We can see from the NTSTATUS error code, that a invalid parameter was passed to a function call, which is likely to be related to poorly written device driver code potentially.

Run Driver Verifier to scan for any corrupted drivers which may be causing problems, this program works by running various stress tests on drivers, in order to produce a BSOD which will locate the driver; run for least 24 hours:

• http://www.sevenforums.com/tutorials/101379-driver-verifier-enable-disable.html

   Information

Additional Help - http://www.sevenforums.com/crash-lo...-driver-verifier-identify-issues-drivers.html

 

[yklala]

ok will do

 

[x BlueRobot]

Please post an update soon

 

[yklala]

Well guess what i have run for 12 hour and nothiing happens..maybe because i din't play Dota 2? but i think i got the driver which have the problem.By the way, i used to be able to ply Dota 2 but after an update few months ago this happened.i suspect that there is something triggered this in the update but i admit i did upgrade my Nvidia driver too...so maybe its the driver.Or maybe the registry key?

 

[x BlueRobot]

To be honest, with Stop 0x116 the default caused line is always going to be the graphics card driver, since the crash is caused by the graphics card driver being unable to reset the graphics card within the allocated timeout period.

Please run Driver Verifier for least 24 hours as suggested.

You still haven't posted the results of all the suggestions within the Stop 0x116 troubleshooting guide, which you said you have completed.