Random BSOD while computer IDLE and Gaming

karlsnooks · Sep 5, 2012

Thanks for the specs.

There is a discreprancy between what msinfo32.exe reports and what you have posted in your specs.

Only a one letter difference, but this time that difference is important.

I'm going to ask you to run a couple of scripts for me and to attach the results to your next post.

# **********************INSTRUCTIONS**************************
# STEP 1 ** RUN POWERSHELL AS ADMINISTRATOR ******************
# ************************************************************
#
# WIN key | type POWERSHELL | do NOT hit ENTER |
# in the PROGRAMS list, right-click on WINDOWS POWERSHELL |
# choose "Run as administrator" |
# Click on the YES button (if such appears)
#
# WIN key = key with Microsoft log on top
#
# for the guru:
# WIN | type POWERSHELL | CTRL+SHIFT+ENTER key combo | ALT+Y keycombo
# ************************************************************
# STEP 2 ** COPY AND PASTE ***********************************
# ************************************************************
#
# COPY the script using CTRL+C,
# COPY every line of script down thru both EXIT statements
#
# PASTE into Powershell
#----Right-Click at the PowerShell Prompt
#----(Ctrl+V does not work)
#
# Start copying with first script line without a # at start of the line
# Note: Actually, you can paste the entire file if you rather
#-------Lines starting with a # are ignored by PowerShell
# ************************************************************
# STEP 3 ** SCRIPT OUTPUT & SCRIPT PURPOSE *******************
# ************************************************************
# --The script output and purpose is given at the very front of the script
#
# --The script output and purpose is given at the very front of the script
#
# ************************************************************
# ***************** NOTE - POWERSHELL VERSION*****************
# if you receive this error msg:
#--The system can not find the path specified
# you may need to update your PowerShell
# you must be using Powershell 2.0 or later.
#
# To determine your Powershell version:
#---Run PowerShell
#---enter $host.version
#---you should see at least:
# Major Minor Build Revision
# ----- ----- ----- --------
# 2......0......-1.....-1
#
# If you do not see the above, update your Vista/Win 7.
# ************************************************************
# *************** NOTE - EXECUTION POLICY*********************
# If you haven't set the execution policy, you may need to:
#---Run PowerShell
#---enter SET-EXECUTIONPOLICY -EXECUTIONPOLICY REMOTESIGNED
# ************************************************************

PHP:

# *****************************************************
# ################ CPU ################################
# Places CPU.txt on the desktop
# CPU.txt contains info about your processors
# *****************************************************
$Arr = @()   # create empty array to hold result
$cpu = gwmi win32_processor  # fetch cpu info
# Process all cpu
ForEach ($e in $cpu) {
  # make hash array
  $hash = @{
  "CPU"                 = "*" * 40
  "Manufacturer"        = $e.manufacturer
  "Name"                = $e.name
  "Device ID"           = $e.deviceid
  "Current Clock Speed" = "{0} MHz" -f ($e.currentclockspeed)
  "External Clock"      = $e.extclock
  "Maximum Clock Speed" = "{0} MHz" -f ($e.maxclockspeed) 
  "Socket"              = $e.socketdesignation
  "Number of Cores"     = $e.numberofcores
  "Number of Logical Processors" = $e.numberoflogicalprocessors
  } # end of hash array

  # create obj using hash array
  $obj = new-object -type psobject -property $Hash |
  Select CPU,"device id",Name, "Manufacturer", "current clock speed",  "maximum clock speed", socket, "Number of Cores", "Number of Logical Processors"

  # add to result array
  $arr += $obj

} # end of foreach

$arr > $env:userprofile\desktop\CPU.txt

EXIT
EXIT

PHP:

# *****************************************
# ################# Motherboard ###########
# Places Motherboard.txt on the desktop
# Contains manufacturer and product type
# *****************************************

# Create management object
$mobo    = gwmi win32_BaseBoard
# Create hash table
$Hash = @{
  "MOTHERBOARD"   = "*" * 40
  "Manufacturer"  = $mobo.manufacturer
  "Product Type"  = $mobo.product
  }
#create psobject,specify properties with the hash table, use SELECT to specify order
$obj = new-object -type psobject -property $hash | SELECT MOTHERBOARD, manufacturer,"Product Type" | FL

$obj > $env:userprofile\desktop\Motherboard.txt

EXIT
EXIT

PHP:

# *****************************************************************
# ######################## BIOS ###################################
# Places BIOS.txt on the desktop
# Contains info about your bios
# *****************************************************************
# create a management object containing bios info
$bios = gwmi win32_bios
# create a PSCustomObject
$obj = "" | select BIOS, Manufacturer, Name, Version, "Release Date", "Serial Number"
# populate the object
$obj.BIOS            = "*" * 40
$obj.Manufacturer    = $bios.manufacturer
$obj.Name            = $bios.name
$obj.Version         = $bios.smbiosbiosversion
$obj."Release Date"  = $bios.converttodatetime($bios.releasedate).tostring("d")
$obj."Serial Number" = $bios.serialnumber

$obj > $env:userprofile\desktop\bios.txt

EXIT
EXIT

PHP:

# ************************************************************
# #### COMPUTER INFO SUMMARY #################################
# Places ComputerInfo.txt on the desktop
# ************************************************************
# Create empty array to hold results
$arr = @()

# Create management objects with computer info
$CS      = gwmi Win32_ComputerSystem   
$CSprod  = gwmi Win32_ComputerSystemProduct 
$Build   = gwmi Win32_WMISetting
$bootcfg = gwmi Win32_BootConfiguration 
$mem     = gwmi win32_PhysicalMemoryArray 
 
# create a Hash array, ie, array of name-value pairs
$hash = @{
  "COMPUTER INFO"     = "*" * 40
  "Manufacturer"      = $cs.manufacturer
  "Model"             = $cs.Model
  "Version"           = $csprod.version
  "Primary Owner"     = $cs.primaryownername
  "User Name"         = $cs.username
  "Architecture Type" = $cs.systemtype
  "Total Memory"      = "{0:n2} GB" -f ($mem.maxcapacity/1MB)
  "Build Version"     = $build.buildversion
  "Boot Directory"    = $bootcfg.bootdirectory
  } # end of hash array

# create a PowerShell object and use the hash table to specify the properties
# use a select command to specify the order
$obj = New-object -type PSobject -Property $hash |
SELECT "COMPUTER INFO", Manufacturer, Model, "Architecture Type","Primary Owner", "User Name", "Total Memory", Version, "Build Version", "Boot Directory"

# Add object to array
$arr += $obj

$Arr > $env:userprofile\desktop\computerinfo.txt

EXIT
EXIT

PHP:

# ************************************************
# Collects information about your operating system
# Places OSinfo.txt on the desktop
# ************************************************

# Create an empty array to hold objects
$arr = @()

# ######### OS ############################
$os = gwmi win32_operatingsystem
# $e = current element in the following foreach loop
foreach ($e in $OS) { 
# Create and populate a hash table for os info
$hash = @{
  "OPERATING SYSTEM" = "*" * 40
  "OS Version"        = $e.caption
  "Service Pack"      = $e.csdversion
  "Installed"         = ($e.converttodatetime($e.installdate)).tostring("d")
  "Last Bootup"       = ($e.converttodatetime($e.lastbootuptime))
  "Local Date-Time"   = ($e.converttodatetime($e.localdatetime))
  "Number of Users"   = $e.numberofusers
  "OS Architecture"   = $e.osarchitecture
  "Registered User"   = $e.registereduser
  "Product ID"        = $e.serialnumber
  "Service Pack Version" = [string]$e.servicepackmajorversion + "." + [string]$e.servicepackminorversion
  "System Drive"      = $e.systemdrive
  "Windows Directory" = $e.windowsdirectory
  } # end of hash array

# create object using hash array
$obj = new-object -type psobject -property $hash |
Select "Operating System", "OS Version", "Service Pack", Installed, "Last Bootup", "Local Date-Time", "Number of Users", "OS Architecture", `
"Registered User", "Product ID","service pack version", "System Drive", "Windows Directory"
# add to result array
$arr += $obj
} # end of foreach loop

$arr > $env:userprofile\desktop\OSinfo.txt


EXIT
EXIT

============================

thanks,
karl

vehement · Sep 5, 2012

Here are the results.

vehement · Sep 5, 2012

So far the stress test hasn't caused my CPU to go above 56° Celsius (average of all cores) using Speccy as a monitor of temp.

karlsnooks · Sep 5, 2012

very good. Personally, I do not suspect the cpu, but I've been wrong before.

You do NOT have a UD3 board but rather a D3 board.
Please make the change in your specs or show me how you are coming up with a UD3.

Next step is to update your bios.
go ahead and install the very latest,f11c, which is a beta.

Here is the website:
GIGABYTE - Motherboard - Socket AM3+ - GA-970A-D3 (rev. 1.0/1.1)

Here is the procedure for updating your gigabyte bios:

UPDATE GIGABYTE BIOS WITH Q-FLASH

Ø Insert a USB stick (256 mb is more than enough)
Ø WIN + E | right-click on the drive
Ø Format | set FAT32 as the FileSystem | uncheck Quick Format |
Start button | Close button after format finished

Ø WIN + E | right-click on the drive
Ø Properties | Tools tab | Check Now button |
Checkmark both boxes | START button

Ø Go to the Gigabyte website Gigabyte Homepage
Ø Click on Support and Downloads (in the menu at the top)
Ø In the Downloads' Model Name box, enter your motherboard model, for example,GA-Z68X-UD4-B3, click on Search
Ø In the Results section, click on BIOS
Ø You are now at the Downloads page for your motherboard

Ø In the row For the most recent BIOS, in the Download Here column,
select your desired download source, for example, America
Ø Click on the Save button

Ø You have now Downloaded the Bios update file which is a
self-extractor, for example, mb_bios_ga-z68x-ud4-b3_f10.exe
Ø Extract the file (simply run the file you downloaded to extract)
Ø Copy the file with a name like Z68XUD4.F10 to the USB stick.
Ø Leave the USB stick connected.
Ø Shutdown your computer.

Ø Power Up your computer.
Ø Immediately start continuously tapping the END key on the keyboard.
Ø The Main Menu of Q-Flash will appear on the screen.
Ø Select HDD-1.0 and hit ENTER
Ø Select the Bios update file and hit ENTER
Ø Press ENTER when Are you sure to update BIOS? appears.
Ø The monitor will display the update progress.
Ø When the update is finished, press any key.
Ø You are now back at the Main Menu

Ø Remove the USB stick.
Ø Press ESC and then press ENTER to exit Q-Flash.
Ø Your system will reboot.

Ø Immediately start tapping DEL (the Delete key) to enter BIOS
Ø Select Load Optimized Defaults and hit ENTER
Ø Select Save and Exit Bios and press Y
Ø Your system will restart and the procedure is complete.

koolkat77 · Sep 5, 2012

vehement said:
So far the stress test hasn't caused my CPU to go above 56° Celsius (average of all cores) using Speccy as a monitor of temp.

That's good.

While running the test did you have any freezes, lags or bsods?

vehement · Sep 5, 2012

It looks like the temps have shot up to 59° C. I have had no crashes

koolkat77 · Sep 5, 2012

Do you have verifier enabled at the moment?

vehement · Sep 5, 2012

No I do not have Driver Verifier enabled at the moment. Is that what you're referring to?

koolkat77 · Sep 5, 2012

vehement said:
No I do not have Driver Verifier enabled at the moment. Is that what you're referring to?

Yes.

Observe your computer for now. Update these threads if you continue to have problems.

karlsnooks · Sep 5, 2012

Let me know when you have updated the bios. You have, most probably, a couple more updates to be applied, but I do not want to proceed without an updated bios.

vehement · Sep 5, 2012

I have updated the BIOS quite recently. I believe within the last two months. Has there been another update since?

vehement · Sep 5, 2012

I just had BSOD. I was browsing the web with a couple tabs open. I was researching the latest BIOS version for my MOBO. WinAmp was also playing music and I also had Stress test running but the temp didn't go above 59/60° (it was jumping between the two temps).

karlsnooks · Sep 5, 2012

since that time there have been two updates.

karlsnooks · Sep 5, 2012

GIGABYTE - Motherboard - Socket AM3+ - GA-970A-D3 (rev. 1.0/1.1)

Is the website you need.

ONLY go to the GIGABYTE site for updates, etc for your motherboard.

karlsnooks · Sep 5, 2012

In case you are wondering, running other things at the same time as the stress test is a good way to cause a BSOD.

vehement · Sep 5, 2012

Ok I have updated my BIOS. Now I wait for another BSOD and upload the report? That is if I get one..

karlsnooks · Sep 5, 2012

Excellent.

Now run these two scripts:

PHP:

# *****************************************************************
# ######################## BIOS ###################################
# Places BIOS.txt on the desktop
# Contains info about your bios
# *****************************************************************
# create a management object containing bios info
$bios = gwmi win32_bios
# create a PSCustomObject
$obj = "" | select BIOS, Manufacturer, Name, Version, "Release Date", "Serial Number"
# populate the object
$obj.BIOS            = "*" * 40
$obj.Manufacturer    = $bios.manufacturer
$obj.Name            = $bios.name
$obj.Version         = $bios.smbiosbiosversion
$obj."Release Date"  = $bios.converttodatetime($bios.releasedate).tostring("d")
$obj."Serial Number" = $bios.serialnumber

$obj > $env:userprofile\desktop\bios.txt

EXIT
EXIT

PHP:

# *******************************************************************************
# Places 3RD PARTY DRIVERS.TXT on your desktop
# Places 3RD Party DRIVERS.CSV on your desktop
# 
# Places FULL DRIVER INFO.CSV on you desktop.
#
# All are sorted by the driver creation date
#
# CSV files can be viewed, sorted, etc. using Microsoft EXCEL
# *******************************************************************************

# Create an array of gwmi objects
$a = gwmi win32_systemdriver | select name, description, state, startmode,pathname

# Create an array of pathnameobjects
$b = $a | foreach { (gi $_.pathname) } | 
select creationtime, lastaccesstime,lastwritetime, basename, directory, name

# Create an array of FileVersionInfo objects using the array you just created
$c = $a | foreach { (gi $_.pathname).versioninfo } | 
select companyname,filedescription,filename,internalname,productversion,fileversion


# Create an empty array to hold objects
$arr = @()
$i = 0 # initialize index
ForEach ($aobj in $a) {
$obj = new-object system.object # Create a new system object
#  add members using the names and values from the two arrays of objects
$obj | add-member -type noteproperty -name Name  -value $aobj.name
$obj | add-member -type noteproperty -name State -value $aobj.state
$obj | add-member -type noteproperty -name "Start Mode" -value $aobj.startmode

$obj | add-member -type noteproperty -name "creationtime" -value ($b[$i].creationtime)
$obj | add-member -type noteproperty -name "Created" -value ($b[$i].creationtime).toshortdatestring()
$obj | add-member -type noteproperty -name "Last Accessed" -value $b[$i].lastaccesstime
$obj | add-member -type noteproperty -name "Last Written" -value $b[$i].lastwritetime
$obj | add-member -type noteproperty -name "Directory" -value $b[$i].directory

$obj | add-member -type noteproperty -name "Company Name" -value $c[$i].companyname
$obj | add-member -type noteproperty -name "Description" -value $c[$i].filedescription
$obj | add-member -type noteproperty -name "File Name" -value $c[$i].filename
$obj | add-member -type noteproperty -name "Internal Name" -value $c[$i].internalname
$obj | add-member -type noteproperty -name "Product Version" -value $c[$i].productversion
$obj | add-member -type noteproperty -name "File Version" -value $c[$i].fileversion
$arr += $obj
$i ++
}

$barr = $arr | ? {($_.state -eq "Running") -AND ($_."Company Name" -ne "Microsoft Corporation")} | 
sort creationtime | select  name, Description, "Created", "File Version", "Company Name"
$barr | ft -wrap -auto > $env:userprofile\desktop\"3RD PARTY DRIVERS.TXT"

$barr | export-csv -notypeinformation $env:userprofile\desktop\"3RD PARTY DRIVERS.CSV"

$arr | sort creationtime |
select  name, Description, "Created", "File Version", "Company Name", State, "Start Mode", `
"Last Accessed", "Last Written", "File Name", "Internal Name", Directory, "Product Version" |
export-csv -notypeinformation $env:userprofile\desktop\"FULL DRIVER INFO.CSV" 

EXIT
EXIT

vehement · Sep 5, 2012

Ok I noticed it skipped some of the script on the second one.. I think it's because I didn't have the drive it was asking for? A: If I remember correctly.

karlsnooks · Sep 5, 2012

None of these scripts ask for drive A;
Please rerun the drivers script and upload all three files.

vehement · Sep 5, 2012

I only have two scripts to run it seems.

Random BSOD while computer IDLE and Gaming

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