Solved Random BSOD while playing video games

B

Beltway

New member
Local time
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Messages
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Hello, I've been getting the dreaded BSOD when playing video games. It happens at random. Sometimes I can play for a couple of hours with no problems and sometimes I'll not see a bluescreen for days. It only happens when playing games. Also, I'm not sure if it's relevant, but during the BSOD my speakers will emit a loud buzzing noise as well.

Windows 7 Home Premium 64bit (OEM)
Intel Core i5-2500k CPU @3.30GHz
8GB RAM
AMD Radeon 6970

Hardware/OS is roughly 8 months old.

I'm hoping someone here can shed some light, since I'm not very good with this stuff. Please let me know if you need more information.

Thank you.
 

My Computer

OS
Windows 7 Home Premium 64bit
Running the last 10 memory dumps......

All are STOP 0x124 - looks like hardware to me.
More info on STOP 0x124 here: http://www.sevenforums.com/crash-lockup-debug-how/35349-stop-0x124-what-means-what-try.html

Beyond that, start with the hardware diagnostics listed here: Hardware Diagnostics

The following info is just FYI, I've already addressed the issues that I saw in the above paragraphs

- Further info on BSOD error messages available at: http://www.carrona.org/bsodindx.html
- Info on how to troubleshoot BSOD's (DRAFT): http://www.carrona.org/userbsod.html
- How I do it: http://www.carrona.org/howidoit.html

3RD PARTY DRIVERS PRESENT IN THE DUMP FILES
Code: 
[font=lucida console]
amdxata.sys      Fri Mar 19 12:18:18 2010 (4BA3A3CA)
avgtdia.sys      Sun Jul 10 18:46:53 2011 (4E1A2BDD)
avgmfx64.sys     Sun Aug 07 23:41:46 2011 (4E3F5AFA)
avgrkx64.sys     Tue Sep 13 00:02:34 2011 (4E6ED5DA)
AVGIDSEH.Sys     Sun Jul 10 18:36:50 2011 (4E1A2982)
btath_rcp.sys    Thu Jun 24 02:17:21 2010 (4C22F871)
nusb3xhc.sys     Thu Jan 21 22:22:21 2010 (4B5919ED)
HECIx64.sys      Tue Oct 19 19:33:43 2010 (4CBE2AD7)
avgldx64.sys     Thu Oct 06 23:55:41 2011 (4E8E783D)
atikmpag.sys     Thu Apr 05 21:10:44 2012 (4F7E4294)
btath_bus.sys    Thu Jun 24 02:17:43 2010 (4C22F887)
btath_a2dp.sys   Thu Sep 16 07:34:42 2010 (4C9200D2)
btath_hcrp.sys   Tue Jun 29 05:30:43 2010 (4C29BD43)
btath_flt.sys    Thu Jun 24 02:17:38 2010 (4C22F882)
btath_lwflt.sys  Mon Sep 13 04:26:54 2010 (4C8DE04E)
Rt64win7.sys     Wed Dec 29 06:44:36 2010 (4D1B1F24)
atikmdag.sys     Thu Apr 05 21:48:25 2012 (4F7E4B69)
AVGIDSFilter.Sys Sun Jul 10 18:37:05 2011 (4E1A2991)
AVGIDSDriver.Sys Sun Jul 10 18:36:37 2011 (4E1A2975)
nusb3hub.sys     Thu Jan 21 22:22:18 2010 (4B5919EA)
AtihdW76.sys     Thu Feb 23 07:30:12 2012 (4F463154)
RTKVHD64.sys     Tue Nov 02 07:25:59 2010 (4CCFF547)
btfilter.sys     Fri Oct 22 02:40:47 2010 (4CC131EF)
atikmpag.sys     Tue Feb 14 21:13:12 2012 (4F3B14B8)
atikmdag.sys     Tue Feb 14 21:51:52 2012 (4F3B1DC8)
AtihdW76.sys     Tue Dec 06 04:14:25 2011 (4EDDDCF1)
[/font]

http://www.carrona.org/drivers/driver.php?id=amdxata.sys
http://www.carrona.org/drivers/driver.php?id=avgtdia.sys
http://www.carrona.org/drivers/driver.php?id=avgmfx64.sys
http://www.carrona.org/drivers/driver.php?id=avgrkx64.sys
http://www.carrona.org/drivers/driver.php?id=AVGIDSEH.Sys
http://www.carrona.org/drivers/driver.php?id=btath_rcp.sys
http://www.carrona.org/drivers/driver.php?id=nusb3xhc.sys
http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
http://www.carrona.org/drivers/driver.php?id=avgldx64.sys
http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
http://www.carrona.org/drivers/driver.php?id=btath_bus.sys
http://www.carrona.org/drivers/driver.php?id=btath_a2dp.sys
http://www.carrona.org/drivers/driver.php?id=btath_hcrp.sys
http://www.carrona.org/drivers/driver.php?id=btath_flt.sys
http://www.carrona.org/drivers/driver.php?id=btath_lwflt.sys
http://www.carrona.org/drivers/driver.php?id=Rt64win7.sys
http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
http://www.carrona.org/drivers/driver.php?id=AVGIDSFilter.Sys
http://www.carrona.org/drivers/driver.php?id=AVGIDSDriver.Sys
http://www.carrona.org/drivers/driver.php?id=nusb3hub.sys
http://www.carrona.org/drivers/driver.php?id=AtihdW76.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=btfilter.sys
http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
http://www.carrona.org/drivers/driver.php?id=AtihdW76.sys

BSOD BUGCHECK SUMMARY
Code: 
[font=lucida console]
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\060312-14617-01.dmp]
Built by: 7601.17803.amd64fre.win7sp1_gdr.120330-1504
Debug session time: Sun Jun  3 02:46:47.528 2012 (UTC - 4:00)
System Uptime: 0 days 1:35:26.715
Probably caused by : hardware
BUGCHECK_STR:  0x124_GenuineIntel
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  GameOverlayUI.
FAILURE_BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_CACHE
Bugcheck code 00000124
Arguments 00000000`00000000 fffffa80`07ecb028 00000000`be200000 00000000`0005110a
BiosVersion = 1503
BiosReleaseDate = 03/10/2011
CPUID:        "Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz"
MaxSpeed:     3300
CurrentSpeed: 3300
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\060112-15194-01.dmp]
Built by: 7601.17803.amd64fre.win7sp1_gdr.120330-1504
Debug session time: Fri Jun  1 07:58:22.838 2012 (UTC - 4:00)
System Uptime: 0 days 7:11:07.024
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
Probably caused by : hardware
BUGCHECK_STR:  0x124_GenuineIntel
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  RaccoonCity.ex
FAILURE_BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_CACHE
Bugcheck code 00000124
Arguments 00000000`00000000 fffffa80`0867b028 00000000`be200000 00000000`0005110a
BiosVersion = 1503
BiosReleaseDate = 03/10/2011
CPUID:        "Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz"
MaxSpeed:     3300
CurrentSpeed: 3300
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\053112-22276-01.dmp]
*** WARNING: Unable to verify timestamp for Unknown_Module_2f396a67`a3e9cfa3
*** ERROR: Module load completed but symbols could not be loaded for Unknown_Module_2f396a67`a3e9cfa3
Built by: 7601.17803.amd64fre.win7sp1_gdr.120330-1504
Debug session time: Thu May 31 16:01:52.133 2012 (UTC - 4:00)
System Uptime: 0 days 22:19:39.320
*** WARNING: Unable to verify timestamp for Unknown_Module_2f396a67`a3e9cfa3
*** ERROR: Module load completed but symbols could not be loaded for Unknown_Module_2f396a67`a3e9cfa3
Probably caused by : Unknown_Image
BUGCHECK_STR:  0x124_GenuineIntel
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
Bugcheck code 00000124
Arguments 00000000`00000000 fffffa80`0867b028 00000000`be200000 00000000`0005110a
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\052812-23166-01.dmp]
Built by: 7601.17803.amd64fre.win7sp1_gdr.120330-1504
Debug session time: Mon May 28 13:06:44.553 2012 (UTC - 4:00)
System Uptime: 0 days 0:55:04.641
Probably caused by : hardware
BUGCHECK_STR:  0x124_GenuineIntel
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  mb_wfas.exe
FAILURE_BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_CACHE
Bugcheck code 00000124
Arguments 00000000`00000000 fffffa80`08684028 00000000`be200000 00000000`0005110a
BiosVersion = 1503
BiosReleaseDate = 03/10/2011
CPUID:        "Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz"
MaxSpeed:     3300
CurrentSpeed: 3300
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\051112-14055-01.dmp]
Built by: 7601.17803.amd64fre.win7sp1_gdr.120330-1504
Debug session time: Fri May 11 10:36:17.614 2012 (UTC - 4:00)
System Uptime: 0 days 1:07:09.800
Probably caused by : hardware
BUGCHECK_STR:  0x124_GenuineIntel
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  UDK.exe
FAILURE_BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_CACHE
Bugcheck code 00000124
Arguments 00000000`00000000 fffffa80`07dc7028 00000000`be200000 00000000`0005110a
BiosVersion = 1503
BiosReleaseDate = 03/10/2011
CPUID:        "Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz"
MaxSpeed:     3300
CurrentSpeed: 3300
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\050912-16567-01.dmp]
Built by: 7601.17790.amd64fre.win7sp1_gdr.120305-1505
Debug session time: Wed May  9 18:41:52.067 2012 (UTC - 4:00)
System Uptime: 0 days 15:11:10.254
Probably caused by : hardware
BUGCHECK_STR:  0x124_GenuineIntel
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_CACHE
Bugcheck code 00000124
Arguments 00000000`00000000 fffffa80`08641028 00000000`be200000 00000000`0005110a
BiosVersion = 1503
BiosReleaseDate = 03/10/2011
CPUID:        "Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz"
MaxSpeed:     3300
CurrentSpeed: 3300
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\043012-22230-01.dmp]
Built by: 7601.17790.amd64fre.win7sp1_gdr.120305-1505
Debug session time: Sun Apr 29 23:21:47.564 2012 (UTC - 4:00)
System Uptime: 0 days 5:16:21.377
Probably caused by : hardware
BUGCHECK_STR:  0x124_GenuineIntel
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  Reckoning.exe
FAILURE_BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_CACHE
Bugcheck code 00000124
Arguments 00000000`00000000 fffffa80`07eaa028 00000000`be200000 00000000`0005110a
BiosVersion = 1503
BiosReleaseDate = 03/10/2011
CPUID:        "Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz"
MaxSpeed:     3300
CurrentSpeed: 3300
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\042512-14492-01.dmp]
Built by: 7601.17790.amd64fre.win7sp1_gdr.120305-1505
Debug session time: Wed Apr 25 01:10:13.957 2012 (UTC - 4:00)
System Uptime: 0 days 3:07:01.144
Probably caused by : hardware
BUGCHECK_STR:  0x124_GenuineIntel
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  PnkBstrB.exe
FAILURE_BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_CACHE
Bugcheck code 00000124
Arguments 00000000`00000000 fffffa80`08626028 00000000`be200000 00000000`0005110a
BiosVersion = 1503
BiosReleaseDate = 03/10/2011
CPUID:        "Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz"
MaxSpeed:     3300
CurrentSpeed: 3300
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\042312-17160-01.dmp]
Built by: 7601.17790.amd64fre.win7sp1_gdr.120305-1505
Debug session time: Mon Apr 23 07:14:37.764 2012 (UTC - 4:00)
System Uptime: 0 days 1:19:44.951
Probably caused by : hardware
BUGCHECK_STR:  0x124_GenuineIntel
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  PnkBstrB.exe
FAILURE_BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_CACHE
Bugcheck code 00000124
Arguments 00000000`00000000 fffffa80`07dc8028 00000000`be200000 00000000`0005110a
BiosVersion = 1503
BiosReleaseDate = 03/10/2011
CPUID:        "Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz"
MaxSpeed:     3300
CurrentSpeed: 3300
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\042212-15194-01.dmp]
Built by: 7601.17790.amd64fre.win7sp1_gdr.120305-1505
Debug session time: Sat Apr 21 19:51:21.034 2012 (UTC - 4:00)
System Uptime: 0 days 10:08:36.846
*** WARNING: Unable to verify timestamp for intelppm.sys
*** ERROR: Module load completed but symbols could not be loaded for intelppm.sys
Probably caused by : hardware
BUGCHECK_STR:  0x124_GenuineIntel
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_CACHE
Bugcheck code 00000124
Arguments 00000000`00000000 fffffa80`086a2028 00000000`be200000 00000000`0005110a
BiosVersion = 1503
BiosReleaseDate = 03/10/2011
CPUID:        "Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz"
MaxSpeed:     3300
CurrentSpeed: 3300
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
  
  [/font]
 

My Computer

Computer Manufacturer/Model Number
Home built (x64), Lenovo x61s Tablet, Samsung Netbook
OS
Win7 x64 + x86
CPU
Intel i7 920, other Intel chips, and the Atom in the netbook
Motherboard
Asus P6T Deluxe
Memory
12 gB; 4 gB Lenovo; 1 gB Samsung netbook
Graphics Card(s)
ATI 4870
Sound Card
Yes, I have one of these
Monitor(s) Displays
32" Sharp Aquos TV
Screen Resolution
800x600 - I have vision issues
Hard Drives
4 - 150 gB Velociraptors in RAID 5
Promise controller
PSU
1000 watt (can't recall the brand)
Case
Antec 300
Cooling
Big honking cooler that was rated highly at Toms Hardware
Keyboard
Microsoft Natural
Mouse
Logitech Trackman
Internet Speed
Cable
Other Info
GeekSquad UPS
CyberPower UPS
DLink DNS-323 NAS (2 tB)
Netgear wireless router as an access point
Netgear wired router FSV-318
Home network consists of
4 desktop computers (2 Vista, 2 Win7)
1 netbook (Win7)
4 laptop computers (XP, 2-Vista, Win7)
Wii and XBox 360
Thank you, usasma.

Yeah, I figured 0x124 was hardware (did some Googling before coming here).
I've previously run Furmark, some memory test program and Prime95. Everything appears to be working fine. No overheating and there's no dust inside. I spent a while today updating drivers.

I'm sure the CPU is overclocked but I have no idea how to, uh, unclock it... I'm going to need to hit Google again I think.
Trouble is even after I've done this, the BSOD is so bloody random I may have to wait days before I'll know if it's fixed. It's tough to enjoy a game when, in the back of your mind, you're thinking "This thing's going to blue screen in a minute..." :cry:

Thank you again for taking time to help.
 

My Computer

OS
Windows 7 Home Premium 64bit
According to the memory dumps you system isn't overclocked. This is what says that:

CPUID: "Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz"
MaxSpeed: 3300 = 3.30GHz
CurrentSpeed: 3300 = 3.30GHz
Click to expand...
 

My Computer

Computer Manufacturer/Model Number
Home built (x64), Lenovo x61s Tablet, Samsung Netbook
OS
Win7 x64 + x86
CPU
Intel i7 920, other Intel chips, and the Atom in the netbook
Motherboard
Asus P6T Deluxe
Memory
12 gB; 4 gB Lenovo; 1 gB Samsung netbook
Graphics Card(s)
ATI 4870
Sound Card
Yes, I have one of these
Monitor(s) Displays
32" Sharp Aquos TV
Screen Resolution
800x600 - I have vision issues
Hard Drives
4 - 150 gB Velociraptors in RAID 5
Promise controller
PSU
1000 watt (can't recall the brand)
Case
Antec 300
Cooling
Big honking cooler that was rated highly at Toms Hardware
Keyboard
Microsoft Natural
Mouse
Logitech Trackman
Internet Speed
Cable
Other Info
GeekSquad UPS
CyberPower UPS
DLink DNS-323 NAS (2 tB)
Netgear wireless router as an access point
Netgear wired router FSV-318
Home network consists of
4 desktop computers (2 Vista, 2 Win7)
1 netbook (Win7)
4 laptop computers (XP, 2-Vista, Win7)
Wii and XBox 360
I've been having the exact same problem for about 5 months now, I've been meaning to post about it but I guess I should start my own thread and post my dumps although it is a 0x0124 so I guess its hardware.
 

My Computer

Computer Manufacturer/Model Number
Custom Built
OS
Windows 7 Home Premium x64
CPU
AMD Phenom II X4 [email protected]
Motherboard
MSI 770-G45 (MS-7599)
Memory
4.00 GB Patriot Sector 5 7-7-7-20 timings
Graphics Card(s)
ATI Radeon HD 5770 Asus E246W-1080P
Monitor(s) Displays
Sceptre 24"
Screen Resolution
1920x1080
Hard Drives
488GB SAMSUNG SAMSUNG HD502HJ
488GB Western Digital WDC WD5000AAVS-00ZTB0
Cooling
Zalman CNPS5X PE CPU Cooler
Keyboard
Razer Arctosa
Mouse
Razer Mamba
TychoPsycho: You are correct; you should start your own thread to avoid creating confusion in this one. You will also get dedicated help that way and both problems will hopefully be solved faster. :)

Thank you for your understanding.
 

My Computer

Computer Manufacturer/Model Number
HP Pavilion e9110t
OS
Windows 7 Home Premium 64 Bit
CPU
Intel(R) Core(TM)2 Quad CPU Q9550 @ 2.83GHz
Motherboard
Pegatron IPIEL-LA3
Memory
6.00 GB Hundai HMT125U6BFR8C-H9
Graphics Card(s)
ATI Radeon HD 4850
Sound Card
Realtek High Definition Audio/ATI High Definition Audio
Monitor(s) Displays
Acer AL2216W
Screen Resolution
1680x1050
Hard Drives
Hitachi HDP725050GLA360 ATA Device 500 GB
PSU
Unknown/installed by HP
Case
HP generic case
Cooling
Intel Stock Cooling
Keyboard
HP Keyboard
Mouse
HP Mouse
Internet Speed
Download: 19.15 Mbps Upload: 1.67 Mbps
Other Info
Network Adapter Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC (NDIS 6.20)
Network Adapter 802.11n Wireless PCI Express Card LAN Adapter
Oops! Okay so it turns out I HAVEN'T run prime95, even though I have it on this machine. :o

Anyway, I ran it and watched the temperatures. They hovered around 80/81 but the test doesn't last 1 minute... I've run it a couple of times now and it always bluescreens in under a minute. I guess the CPU is the problem? Not sure what to do next. Guess I'm going to have to find out who built the machine (It was a gift) contact them and retrurn it. :(

Was hoping it was something I could eventually fix. Oh well. Thank you for all your help, usasma.
 

My Computer

OS
Windows 7 Home Premium 64bit
When the test starts, does the test itself show any errors?

Yes, those temps are high. Your factory heat sink fan may not be mounted properly. We could tell you how to take care of that if you are interested?
 

My Computer

Computer Manufacturer/Model Number
Home Made
OS
Windows 7 Home Premium x64
CPU
Intel 2500k @4.5ghz 66deg max P95/IBT
Motherboard
Gigabyte Z68A-D3-B3
Memory
8 Gigs Patriot Viper 2 Extreme @1600
Graphics Card(s)
EVGA GTX 580 3 GIG 35degrees idle
Sound Card
Nvidia HD audio via HDMI to 7.1 Receiver
Monitor(s) Displays
32" Olevia hdtv
Screen Resolution
1080p
Hard Drives
64gig SSD(OS/Apps)
250gig (Files and Dox)
1tb (imaging and backup)
PSU
Corsair vx550w
Case
Thermaltake V3 black
Cooling
CM 212+(push n pull) 4 case fans
Keyboard
Logitech wireless Combo, G13
Mouse
G300
Internet Speed
40mps
Other Info
Two others up and running; C2D E5200/MSI G41M-P26/Corsair XMS3 8gb/GTS 250 1gb and C2D E8200/xFx 750sli/8gb Corsair Dominator/2x EVGA 550ti
Working on; i2600 Build...
HP DV6
@Work I use a Lenovo 5536B8U + Lenovo U300s
Oh, I figured around 80 would be normal for a stress test. The fan/heatsink is a Titan Fenrir EVO CPU Cooler. It's definitely working, it sounds like a bloody tornado.
I see no errors (they'd show up in red, right?). Just a bluescreen after about 40 seconds. Last couple of times the machine didn't last long enough for the CPU to even reach 80.
I stopped using Prime95. I feel like I'm damaging the machine since it kills it every time.
 

My Computer

OS
Windows 7 Home Premium 64bit
Prime95 stresses 3 things:
- RAM
- CPU cache
- memory controller

Depending on your CPU make and model the memory controller can be either on your CPU or on the mobo.
You have a i5 processor, so the memory controller is on your CPU

So, let's try Prime95 3 different ways:
- Small FFT's
- Large FFT's
- Blend

Run the tests in that order and run them immediately one after the other. Time how long it takes to generate errors, crash, or BSOD.

If Blend is fastest to crash, it's probably RAM. If it's either of the others, it's probably CPU.
If it's the second case, then try the CPU stress tests from here: Additional Hardware Diagnostics

Just FYI - a BSOD occurs to prevent damage, not cause it. It's safe to let it BSOD while we're troubleshooting. If hardware problems do occur, it's usually because the part was about to fail anyway.
 

My Computer

Computer Manufacturer/Model Number
Home built (x64), Lenovo x61s Tablet, Samsung Netbook
OS
Win7 x64 + x86
CPU
Intel i7 920, other Intel chips, and the Atom in the netbook
Motherboard
Asus P6T Deluxe
Memory
12 gB; 4 gB Lenovo; 1 gB Samsung netbook
Graphics Card(s)
ATI 4870
Sound Card
Yes, I have one of these
Monitor(s) Displays
32" Sharp Aquos TV
Screen Resolution
800x600 - I have vision issues
Hard Drives
4 - 150 gB Velociraptors in RAID 5
Promise controller
PSU
1000 watt (can't recall the brand)
Case
Antec 300
Cooling
Big honking cooler that was rated highly at Toms Hardware
Keyboard
Microsoft Natural
Mouse
Logitech Trackman
Internet Speed
Cable
Other Info
GeekSquad UPS
CyberPower UPS
DLink DNS-323 NAS (2 tB)
Netgear wireless router as an access point
Netgear wired router FSV-318
Home network consists of
4 desktop computers (2 Vista, 2 Win7)
1 netbook (Win7)
4 laptop computers (XP, 2-Vista, Win7)
Wii and XBox 360
Hello, usasma.

I've done as you asked. I ran Small FFT's and whilst I had no errors or bluescreens the temperatures reached 98°. I wasn't sure how long to run it for and the temps seemed very high so I stopped after about 5 minutes.
When I ran the Large FFT's I got a bluescreen almost instantly.


I will try the Intel processor diagnostic tool later on today.

Edit: Unable to use IPDT. Getting the message "A newer version of Microsoft Visual C++ 2010 Redistributable has been detected on the machine." when trying to install. Will try Intel Burn Test instead.
 

My Computer

OS
Windows 7 Home Premium 64bit
Try several of the CPU tests. We're just looking for a failure.

But, with the high temps, you may want to re-look your cooling solution as that may be one of the causes of your problem (the CPU shouldn't get to 98ºC) Do this BEFORE you run the CPU tests!!!
 

My Computer

Computer Manufacturer/Model Number
Home built (x64), Lenovo x61s Tablet, Samsung Netbook
OS
Win7 x64 + x86
CPU
Intel i7 920, other Intel chips, and the Atom in the netbook
Motherboard
Asus P6T Deluxe
Memory
12 gB; 4 gB Lenovo; 1 gB Samsung netbook
Graphics Card(s)
ATI 4870
Sound Card
Yes, I have one of these
Monitor(s) Displays
32" Sharp Aquos TV
Screen Resolution
800x600 - I have vision issues
Hard Drives
4 - 150 gB Velociraptors in RAID 5
Promise controller
PSU
1000 watt (can't recall the brand)
Case
Antec 300
Cooling
Big honking cooler that was rated highly at Toms Hardware
Keyboard
Microsoft Natural
Mouse
Logitech Trackman
Internet Speed
Cable
Other Info
GeekSquad UPS
CyberPower UPS
DLink DNS-323 NAS (2 tB)
Netgear wireless router as an access point
Netgear wired router FSV-318
Home network consists of
4 desktop computers (2 Vista, 2 Win7)
1 netbook (Win7)
4 laptop computers (XP, 2-Vista, Win7)
Wii and XBox 360
As usasma already mentioned, do not continue with the tests until you get the CPU cooling under control. Those temps are dangerously high and are indicative of an improperly mounted cooler.
Who installed the CPU cooler?
You mentioned this PC is still under warranty. If that is the case, and the builder installed the cooler, you may want to verify that you re-seating it won't void your warranty.
 

My Computer

Computer Manufacturer/Model Number
Home Made
OS
Windows 7 Home Premium x64
CPU
Intel 2500k @4.5ghz 66deg max P95/IBT
Motherboard
Gigabyte Z68A-D3-B3
Memory
8 Gigs Patriot Viper 2 Extreme @1600
Graphics Card(s)
EVGA GTX 580 3 GIG 35degrees idle
Sound Card
Nvidia HD audio via HDMI to 7.1 Receiver
Monitor(s) Displays
32" Olevia hdtv
Screen Resolution
1080p
Hard Drives
64gig SSD(OS/Apps)
250gig (Files and Dox)
1tb (imaging and backup)
PSU
Corsair vx550w
Case
Thermaltake V3 black
Cooling
CM 212+(push n pull) 4 case fans
Keyboard
Logitech wireless Combo, G13
Mouse
G300
Internet Speed
40mps
Other Info
Two others up and running; C2D E5200/MSI G41M-P26/Corsair XMS3 8gb/GTS 250 1gb and C2D E8200/xFx 750sli/8gb Corsair Dominator/2x EVGA 550ti
Working on; i2600 Build...
HP DV6
@Work I use a Lenovo 5536B8U + Lenovo U300s
James7679 said:
As usasma already mentioned, do not continue with the tests until you get the CPU cooling under control. Those temps are dangerously high and are indicative of an improperly mounted cooler.
Who installed the CPU cooler?
You mentioned this PC is still under warranty. If that is the case, and the builder installed the cooler, you may want to verify that you re-seating it won't void your warranty.
Click to expand...

Ah, crap... Unfortunately I didn't see your post in time and have already used Intel Burn Test.
Temperatures again peaked at 98° but all tests from standard to maximum came back with no errors and no bluescreens though I have no idea what to make of the results in the bottom window.
I should probably note that it doesn't get this hot with normal use. If I remember correctly the hottest it's ever been when playing a game was 70° (according to Realtemp).

I've looked at the CPU cooler before but didn't notice anything unusual (then again I'm no expert). If it's not been mounted properly would I be able to tell just by looking at it?
The machine was built by Wired2Fire. I'll get in touch with them and find out if re-seating the cooler will void the warranty.

By the way, I have no idea how to re-seat the cooler and don't feel particularly comfortable taking it out. :o Is it easy to re-seat? I'd rather not cause any damage to the machine by fumbling around inside it.
 

My Computer

OS
Windows 7 Home Premium 64bit
Probably not directly a CPU issue if you aren't getting any computation errors while running the CPU tests. P95 on a heavy blend(allocating all 8192mb to test) will probably cause even more errors than the large FFT test did. But, again, you cannot continue running tests without correcting the CPU temps. If you can take some pictures of the inside of your case, both, where the Cooler is mounted OVER the CPU and on the back side of the MoBo, where the bracket is secured, we would be able to better advise you on re-seating it. You will have to purchase some thermal paste before even considering this though. I don't know what stores you have near you, but a major computer center will have what you need. If you don't have a major PC store nearby, Radio Shack sells AS5(Arctic Silver 5). AS5 is the most widely recommended paste available.
 

My Computer

Computer Manufacturer/Model Number
Home Made
OS
Windows 7 Home Premium x64
CPU
Intel 2500k @4.5ghz 66deg max P95/IBT
Motherboard
Gigabyte Z68A-D3-B3
Memory
8 Gigs Patriot Viper 2 Extreme @1600
Graphics Card(s)
EVGA GTX 580 3 GIG 35degrees idle
Sound Card
Nvidia HD audio via HDMI to 7.1 Receiver
Monitor(s) Displays
32" Olevia hdtv
Screen Resolution
1080p
Hard Drives
64gig SSD(OS/Apps)
250gig (Files and Dox)
1tb (imaging and backup)
PSU
Corsair vx550w
Case
Thermaltake V3 black
Cooling
CM 212+(push n pull) 4 case fans
Keyboard
Logitech wireless Combo, G13
Mouse
G300
Internet Speed
40mps
Other Info
Two others up and running; C2D E5200/MSI G41M-P26/Corsair XMS3 8gb/GTS 250 1gb and C2D E8200/xFx 750sli/8gb Corsair Dominator/2x EVGA 550ti
Working on; i2600 Build...
HP DV6
@Work I use a Lenovo 5536B8U + Lenovo U300s
Okay, update. I recieved an email from Wired2Fire who told me to remove the overclocking. You told me it wasn't overclocked but I followed their instructions anyway (didn't feel comfortable doing this but had nothing to lose) and went into the bios and reset everything to default.

I then ran Prime95 blend test and temps did not exceed 60°. I couldn't even hear the cooler! Better still, no bluescreen. I've only run it for about eight minutes. I'll let it run overnight though to be sure.
Intel burn test also did not go higher than 65°. Is this a good temperature? It's a hell of a lot better than 98°.

So I'm hoping this has solved the problem. Looks like a bad overclock I guess? I'll soon find out. I hope reseting the bios hasn't made this gaming computer rubbish.

I'll let you know how I get on with Prime95 tonight.
 

My Computer

OS
Windows 7 Home Premium 64bit
Hrrmm, that's odd. I wonder why the SysInfoReport showed 3.3 if you were indeed overclocked.

Not necessarily a "bad" overclock. Just more than what your cooling could compensate for.

I'm still not confident in the cooling. I don't think your temps should get that high in P95 on stock CPU settings with an aftermarket cooler. My 2500k is overclocked to 4.5ghz, that's 1.2ghz higher than the stock settings. My Burn temps only get to 68°.
 

My Computer

Computer Manufacturer/Model Number
Home Made
OS
Windows 7 Home Premium x64
CPU
Intel 2500k @4.5ghz 66deg max P95/IBT
Motherboard
Gigabyte Z68A-D3-B3
Memory
8 Gigs Patriot Viper 2 Extreme @1600
Graphics Card(s)
EVGA GTX 580 3 GIG 35degrees idle
Sound Card
Nvidia HD audio via HDMI to 7.1 Receiver
Monitor(s) Displays
32" Olevia hdtv
Screen Resolution
1080p
Hard Drives
64gig SSD(OS/Apps)
250gig (Files and Dox)
1tb (imaging and backup)
PSU
Corsair vx550w
Case
Thermaltake V3 black
Cooling
CM 212+(push n pull) 4 case fans
Keyboard
Logitech wireless Combo, G13
Mouse
G300
Internet Speed
40mps
Other Info
Two others up and running; C2D E5200/MSI G41M-P26/Corsair XMS3 8gb/GTS 250 1gb and C2D E8200/xFx 750sli/8gb Corsair Dominator/2x EVGA 550ti
Working on; i2600 Build...
HP DV6
@Work I use a Lenovo 5536B8U + Lenovo U300s
Prime went overnight with no bluescreens and no errors.
I think the problem may have been solved.

Thank you for all your help.
 

My Computer

OS
Windows 7 Home Premium 64bit
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