Solved Random BSOD while using internet programs. 0x0000001E

[Clintonsbn]

So I find that anytime I'm surfing the internet or doing random downloads and usually multiple things at once, even though my computer is well capable of handling such things. I find the BSOD comes up after I activate a program of some kind or, clicking a link within a program that takes me to my browser. For example, While using Steam if I click a link under the help menu that opens a browser...BSOD. Sometimes after getting a BSOD upon windows starting up again i get another BSOD before i even get to the desktop.

 

[koolkat77]

Welcome

There are no dump files in the zip attached. Please make sure you're following the instructions correctly.

Follow this tutorial if there are no dumps collected:
→ http://www.sevenforums.com/tutorials/174459-dump-files-configure-windows-create-bsod.html

What I can suggest from taking a look at your other files:

[LIST=1]
[*]Start Menu\Programs\Norton 360 Premier Edition	Public:Start Menu\Programs\Norton 360 Premier Edition	Public
[*]Start Menu\Programs\DAEMON Tools Lite	Public:Start Menu\Programs\DAEMON Tools Lite	Public
[/LIST]

Please uninstall Norton, it's a known cause to BSODs..So is Daemon tools.

I and many members on our forum recommend Microsoft security essentials with
a great combination of Malware Bytes.

→ Microsoft Security Essentials - Free Antivirus for Windows
→ Malwarebytes - The Free version
→ http://www.sevenforums.com/system-security/206705-good-free-system-security-combination.html

Run a full scan with both (separately) once downloaded, installed and updated.

In addition, Run this tool and delete anything it finds:
→ Anti-rootkit utility TDSSKiller

Also free up your start-up, keep nothing except your antivirus.
→ http://www.sevenforums.com/tutorials/1401-startup-programs-change.html

Keep us posted of the results

 

[Clintonsbn]

So far so good, Haven't had a blue screen since getting rid of norton and daemon, did the runs on the rootkit, didn't clean out too much.
Also For the next computer I build I don't think I'll be installing all of that turbo boost and performance stuff for the hardware CD's again, holy crap i never knew how much was starting up on my pc. Never thought about it since it always been pretty fast startup.


Thanks for the help.

 

[koolkat77]

You're welcome,
Let us know if there are more BSoDs

 

[koolkat77]

Sorry for the late follow up.

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