Random BSOD Win7 Driver Fault 0x03B csrss.exe

[Kharne459]

Hey guys, this is my first time posting here, but I am in need of your help. I am an IT engineer at a software company, and we are running HP 840 G3's for many of our users. We have been finding many BSOD errors for various reasons lately, and would like to see if you can point me in the right direction for a solution. This specific error happens randomly, and is one of 3 different erros we have been seeing. I will post my minidump files, and the debugger analysis, but I cannot use the program your site has suggested on my work pc unfortunately. We have tried to change the RAM, update the BIOS, update video card drivers, and rolled video card drivers back as well. Please advise! Also note, I am limited to what I can run on my machine, as these are secure work computers.

**Note** I have posted the minidump/analysis for 2 different machines, but the same errors. They are the same specs.

HP 840 G3 Elitebook

16gb Ram

i7-6600U @ 2.60GHz

Windows 7 Pro 64 bit


Thank you again!!! This will seriously help my team tremendously!

 

[axe0]

Hi Kharne459,

My apologies for the delay.

Are you still in need of help?