Random BSOD

[soniasilva]

Hello i'm getting BSOD in my new computer. It happenned 3 times in apparent random. I think i managed to attach the dmp files.
All help appreciated. Let me know if you need more information.

 

[Arc]

Hello soniasilva.

It is a graphics related crash. VIDEO_TDR_FAILURE (116).

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*                        Bugcheck Analysis                                    *
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Use !analyze -v to get detailed debugging information.

[COLOR=Red]BugCheck 116[/COLOR], {fffffa8008fa94e0, fffff88004c93900, 0, 2}

*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
[COLOR=Red]Probably caused by : atikmpag.sys[/COLOR] ( atikmpag+7900 )

Followup: MachineOwner
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You need to follow the guide http://www.sevenforums.com/crash-lo...op-0x116-video_tdr_error-troubleshooting.html.

Though apparently it is visible that youd display driver is out of date.

lmvm atikmpag
start             end                 module name
fffff880`04c8c000 fffff880`04ce1000   atikmpag T (no symbols)           
    Loaded symbol image file: atikmpag.sys
    Image path: \SystemRoot\system32\DRIVERS\atikmpag.sys
 [COLOR=Red]   Image name: atikmpag.sys
    Timestamp:        Wed Jan 18 07:58:25 2012[/COLOR] (4F162E49)
    CheckSum:         00052812
    ImageSize:        00055000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Update it from AMD Graphics Drivers & Software

Let us know the results.

 

[soniasilva]

Thank you for your help!
I've just updated the display driver as you suggested. Let's see if the problem is solved.