Random BSOD

[Later]

Hi,

Found this forum on google when searching how to fix a blue screen of death. I can't seem to be able to open the crash dump files for some reason. Hopefully someone can help me.

The problem seems to be completely random. I thought the problem was fixed because it didn't happen for 3 or 4 days, but then it just happened again. Possibly a dodgy windows update?

I have run the app and added my zip folder with all the files to the post.

Any help with this is much appreciated!!

Thanks

Phil

 

[Northernsoul55]

Hi,

Seems Mcafee is contributing to your BSOD issues:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 19, {3, fffffa80069967e0, fffffa80069967c0, fffffa80069967c0}
Unable to load image \SystemRoot\system32\drivers\[COLOR=red]mfehidk.sys[/COLOR], Win32 error 0n2
*** WARNING: Unable to verify timestamp for mfehidk.sys
*** ERROR: Module load completed but symbols could not be loaded for mfehidk.sys
Probably caused by : Pool_Corruption ( nt!ExDeferredFreePool+a53 )
Followup: Pool_corruption
 
---------
3: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
BAD_POOL_HEADER (19)

Driver: mfehidk.sys
Refers to: McAfee Host Intrusion Detection Link Driver

Please remove Mcafee from your system.:ar: How to uninstall or reinstall supported McAfee products using the Consumer Products Removal tool (MCPR)
As an alternative please install: :ar: Microsoft Security Essentials.
Recommended from a strict BSOD perspective, compatibility & stability
compared to other antiviruses/internet security software.

   Note

Once downloaded, update and run a full system scan

Cheers

Dave

 

[Later]

Hi,

Seem Mcafee is contributing to your BSOD issues:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 19, {3, fffffa80069967e0, fffffa80069967c0, fffffa80069967c0}
Unable to load image \SystemRoot\system32\drivers\[COLOR=red]mfehidk.sys[/COLOR], Win32 error 0n2
*** WARNING: Unable to verify timestamp for mfehidk.sys
*** ERROR: Module load completed but symbols could not be loaded for mfehidk.sys
Probably caused by : Pool_Corruption ( nt!ExDeferredFreePool+a53 )
Followup: Pool_corruption
 
---------
3: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
BAD_POOL_HEADER (19)

Driver: mfehidk.sys
Refers to: McAfee Host Intrusion Detection Link Driver

Please remove Mcafee from your system.:ar: How to uninstall or reinstall supported McAfee products using the Consumer Products Removal tool (MCPR)
As an alternative please install: :ar: Microsoft Security Essentials.
Recommended from a strict BSOD perspective, compatibility & stability
compared to other antiviruses/internet security software.

   Note

Once downloaded, update and run a full system scan

Cheers

Dave

Thanks!! I will try a clean install of it maybe? Possibly a bad update?

I have about a year left on the subscription you see

 

[Northernsoul55]

Ok try that, or just try to update again first, see how it goes, if further BSOD'S occur
then you may have to uninstall!

Also run memtest. Run for 8 passes and test each stick in a know good slot for an additional 6 passes.

:ar: http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html

   Tip

Run these tests overnight

cheers

Dave

 

[Later]

I uninstalled mcafee, but i'm still getting BSOD's.

I have attached an updated zip file. Once again, any help is appreciated.

 

[Northernsoul55]

Hi,

From your latest logs:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 3B, {c0000096, fffff80003483e47, fffff8800a449dc0, 0}
Probably caused by : ntkrnlmp.exe ( nt!SwapContext_PatchXSave+a7 )
Followup: MachineOwner
---------
2: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
SYSTEM_SERVICE_EXCEPTION (3b)

STOP 0x0000003B: SYSTEM_SERVICE_EXCEPTION
Usual causes: System service, Device driver, graphics driver, ?memory

Your latest crash was Nividia Graphics Driver related, check to see if there is a later update:

Driver: [COLOR=red]nvlddmkm.sys[/COLOR] 
Dated: Fri Jan 18 13:22:15 2013

:ar: http://www.nvidia.com/Download/index.aspx

Please remove PowerISO from your system (recommended) or update the program:

Driver: [COLOR=red]SCDEmu.SYS
[/COLOR]Dated: Wed Jun 15 09:29:27 [COLOR=red]2011
[/COLOR]Refers to: PowerISO Virtual Drive driver

:ar: PowerISO - Create, Burn, Mount, Edit, Compress, Encrypt, Split, Extract ISO file, ISO/BIN converter, Virtual Drive, DAA File

Also this driver is known to cause BSOD issues:

Driver: [COLOR=red]ASACPI.sys
[/COLOR]Dated: Mon Mar 28 03:30:36 [COLOR=red]2005
[/COLOR]Refers to: Asus ATK0110 ACPI Utility (a known BSOD maker in Win7 and Win8). Also a part of many Asus utilities (Win8 versions available from Windows Update as an Optional Update - but check Asus first!)

To remove the driver manually:
Navigate to C:\Windows\System32\Drivers
Locate the ASACPI.sys and right-click and rename to ASACPI.sys.old
Reboot your computer and see if any issues arise, if not return to the driver
folder and delete ASACPI.sys

cheers
Dave