Solved Random BSOD

[sportsfanatic]

System restarts randomly from the day the system was newly assembled. Could this be a hardware problem. Any help appreciated.Thanks
Attachments:
Crash report
Dump file
eventlog
DM logcollector

 

[HarriePateman]

Welcome to SevenFoums.

[B][U][COLOR="Red"]BugCheck 50[/COLOR][/U][/B], {fffff901c05d6e74, 0, fffff9600007cca3, 5}


Could not read faulting driver name
Probably caused by : [B][U][COLOR="Red"]win32k.sys[/COLOR][/U][/B] ( win32k!bLoadFontFile+1f3 )

Followup: MachineOwner
---------

[B][U][COLOR="Red"]PAGE_FAULT_IN_NONPAGED_AREA[/COLOR][/U][/B] (50)

   Tip

:warn: Win32k.sys - page_fault_in_nonpaged_area - :warn:

A stop message that occurs when the demanded data is not found in memory. The system produces a fault, which usually specifies that the system looks for data in the paging file. The system cannot locate the data and recover it.

:warn: why? :warn:

An Antivirus program, damaged hardware, a buggy system service and a ruined NTFS volume can all generate this type of error message.

:warn: New Hardware? :warn:

If the BSOD is after the installation of new hardware, In order to fix this issue, remove the hardware to see if the error reappears, if the hardware has been added to the system newly. If the existing hardware is at fault, remove or change the faulty component and run the hardware diagnostics.

   Warning

Please make sure all of your drivers are up to date before continuing!

:info::warn: http://www.sevenforums.com/tutorials/314096-drivers-find-update-outdated-drivers.html :info::warn:

Scan the system for possible virus infection with the following programs.

• Anti-rootkit utility TDSSKiller
• Windows Defender Offline

 

[sportsfanatic]

BSOD on a whole new rig

Thanks for your interest:
I have been getting this BSOD since this whole rig was bought (All components assembled were new) and i have no idea which one of them could be the culprit though i have my doubts on the hdd(st500dm002) or the ram(1 DATO tek 4GB module) all of which are under warranty.
To see if it was due a malware or not i formatted the system and reinstalled the OS but to no avail.
I am uploading the latest bsod dump file with dm log collect zip.Could you please see if its the same error as in previous dump.
Thanks again

 

[HarriePateman]

Okay these ones are difrenent i also noticed that your need to update to service pack 1 as this can solve a lot of problems.

OS Version:  6.1.7600[COLOR="Red"] N/A[/COLOR] Build 7600

One you have done this i will assist you with the BSOD's.

Download Windows 7 and Windows Server 2008 R2 Service Pack 1 (KB976932) from Official Microsoft Download Center

 

[sportsfanatic]

BSOD persisting after all the updates

Updated to SP1 plus other critical and important updates applied but this the latest BSOD dump after updates:

 

[HarriePateman]

How to Test and Diagnose RAM Issues with Memtest86+
okay can you test your RAM please.

 

[sportsfanatic]

I installed the memtest86+ on the pd with formatting simultaneously done by the utility but when i restarted the system the system didn't boot with pd instead it booted into windows although the pd was given boot priority 1 int the BIOS

 

[HarriePateman]

Try a boot override, whats a PD?

 

[sportsfanatic]

Try a boot override, whats a PD?

Pd- Pen Drive
So how do i do a boot override?

 

[HarriePateman]

It should be in your BIOS Someware ?

 

[sportsfanatic]

Ran the tests with 2 Passes with no errors in any of them.

 

[HarriePateman]

please run for 7 passes

I do recommend an upgrade though...

 

[sportsfanatic]

Which component do you think needs an upgrade?

 

[HarriePateman]

I didnt mean to post that in this thread sorry, But a graphics card and defo an SSD Would be nice.

Did you run it for 8 passes?

 

[sportsfanatic]

I didnt mean to post that in this thread sorry, But a graphics card and defo an SSD Would be nice.

Did you run it for 8 passes?

Sorry for being belated but i could not run for 8 passes due to time constraints but OS update has to some extend reduced the BSOD frequency of occurrence.

 

[HarriePateman]

I didnt mean to post that in this thread sorry, But a graphics card and defo an SSD Would be nice.

Did you run it for 8 passes?

Sorry for being belated but i could not run for 8 passes due to time constraints but OS update has to some extend reduced the BSOD frequency of occurrence.

Okay well im glad to hear that, when you find some time try and run Memtest

 

[sportsfanatic]

64 bit is the culprit

I have now found the reason that led to BSOD's. The reason was the 64 bit version of the OS( Windows 7) because now i have installed the 32 bit version of it and have never encountered a BSOD which showed almost every 3 days or so on the 64 bit version. Now can you tell the exact reason why the 64 bit was so unstable?:shock: