Random BSOD

badwolf · Jul 24, 2010

So I bought my computer about 2 months ago from best buy and I've randomly been getting the blue screen of death. I havent seen any pattern in it. It happens when im doing different things and using different programs. Its even crashed while im sitting there with the only thing open being a word document. Sometimes it even crashes when im not using it and no programs are open. Its happening just about every day now sometimes a couple times a day and I just dont get it.

My computer

HP Pavilion DV4 Notebook
Processor: Intel Core i3 2.13 GHz
Memory: 4 GB
Windows 7 Home Premium 64 bit

I've tried to attach the files like I was supposed to but every time I try it says upload of file failed. I've tried both .RAR and .ZIP

Jonathan_King · Jul 24, 2010

Welcome to SF!

Please upload the files instead to Rapidshare, and post a link here.

RapidShare: 1-CLICK Web hosting - Easy Filehosting

badwolf · Jul 24, 2010

Alright heres the link:

RapidShare: 1-CLICK Web hosting - Easy Filehosting

Jonathan_King · Jul 24, 2010

It appears that your Broadcom Ethernet drivers are causing the issue. Please update them using this link: Broadcom Wireless LAN Driver for Microsoft Windows 7 HP Pavilion dv4-1201tx Special Edition Entertainment Notebook PC - HP Customer Care (United States - English)

If the BSODs persist, upload the new dumps.

http://www.sevenforums.com/tutorials/83172-dump-files-upload-seven-forums.html

...Summary of the Dumps:

Code:

[FONT=lucida console]
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Mon Jun 28 19:03:36.077 2010 (UTC - 4:00)
System Uptime: 0 days 13:48:15.669
BugCheck 9F, {3, fffffa8004a17060, fffff80000b9c518, fffffa80041a9890}
Probably caused by : pci.sys
BUGCHECK_STR:  0x9F
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Fri Jun 25 22:23:17.256 2010 (UTC - 4:00)
System Uptime: 0 days 6:29:46.848
BugCheck 9F, {3, fffffa80049fc060, fffff80000b9c518, fffffa8008726010}
Probably caused by : pci.sys
BUGCHECK_STR:  0x9F
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Wed Jul 21 00:00:35.373 2010 (UTC - 4:00)
System Uptime: 0 days 2:01:25.590
BugCheck 7F, {8, 80050033, 6f8, fffff80002c89e58}
Probably caused by : ntkrnlmp.exe ( nt!KiDoubleFaultAbort+b2 )
BUGCHECK_STR:  0x7f_8
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Tue Jul 20 21:58:42.600 2010 (UTC - 4:00)
System Uptime: 0 days 21:32:38.192
BugCheck 7F, {8, 80050033, 6f8, fffff80002c53e58}
Probably caused by : ntkrnlmp.exe ( nt!KiDoubleFaultAbort+b2 )
BUGCHECK_STR:  0x7f_8
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Thu Jul 15 17:23:32.489 2010 (UTC - 4:00)
System Uptime: 0 days 11:09:18.081
BugCheck 7F, {8, 80050033, 6f8, fffff80002c3fe58}
Probably caused by : ntkrnlmp.exe ( nt!KiDoubleFaultAbort+b2 )
BUGCHECK_STR:  0x7f_8
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Fri Jul  2 12:30:12.681 2010 (UTC - 4:00)
System Uptime: 1 days 6:33:15.273
BugCheck 9F, {3, fffffa8004a19a20, fffff80000b9c518, fffffa8009494bd0}
Probably caused by : pci.sys
BUGCHECK_STR:  0x9F
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Mon Jun 28 05:03:45.613 2010 (UTC - 4:00)
System Uptime: 2 days 5:05:30.022
BugCheck 9F, {3, fffffa8004970060, fffff80004aec518, fffffa800da23bd0}
Probably caused by : pci.sys
BUGCHECK_STR:  0x9F
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨[/FONT]

u

badwolf · Jul 24, 2010

Alright thank you very much!

Jonathan_King · Jul 24, 2010

No problem, hope it helps!

Let us know how it works out in a few days.

badwolf · Aug 9, 2010

So I did as suggested and thought it worked for a while but I'm still getting the BSOD. It happened 3 times yesterday and once today and once again it seems completely random.

Jonathan_King · Aug 9, 2010

Hmm...it looks like you didn't run the program as administrator. Could you manually upload all the dumps from the past few days?

http://www.sevenforums.com/tutorials/83172-dump-files-upload-seven-forums.html

badwolf · Aug 9, 2010

Alright I reran it as an admin hope it helps.

Jonathan_King · Aug 9, 2010

Please remove any CD virtualization programs such as Daemon Tools and Alcohol 120%. They use a driver, found in your dmp, sptd.sys, that is notorious for causing BSODs. Use this SPTD uninstaller when you're done: DuplexSecure - Downloads

Remove ZoneAlarm with this tool: http://download.zonealarm.com/bin/free/support/cpes_clean.exe

Remove AVG with this one: http://download.avg.com/filedir/util/avg_arv_sup_____.dir/avgremoverx64.exe

Your QLogic Miniport drivers are out of date, as are your SiS RAID Miniport Drivers:

Code:

ql2300.sys   Thu Jan 22 18:05:06 2009
ql40xx.sys   Mon May 18 21:18:11 2009

Code:

SiSRaid2.sys Wed Sep 24 14:28:20 2008
sisraid4.sys Wed Oct 01 17:56:04 2008

In fact, so many third-party drivers are out of date, I recommend going here: Software & Driver Downloads HP Pavilion dv4-1201tx Special Edition Entertainment Notebook PC - HP Customer Care (United States - English)

Install the latest versions of all drivers there.

Third-party drivers:

Code:

[FONT=lucida console]
fffff880`0545c000 fffff880`05468000   Accelerometer Accelerometer.sys Fri Feb 26 11:12:18 2010 (4B87F2E2)
fffff880`016d0000 fffff880`0174b000   adp94xx  adp94xx.sys  Fri Dec 05 18:54:42 2008 (4939BF42)
fffff880`0174b000 fffff880`017a1000   adpahci  adpahci.sys  Tue May 01 13:30:09 2007 (46377921)
fffff880`017a1000 fffff880`017d0000   adpu320  adpu320.sys  Tue Feb 27 19:04:15 2007 (45E4C6FF)
fffff880`011f9000 fffff880`01200000   aliide   aliide.sys   Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`00e89000 fffff880`00e90000   amdide   amdide.sys   Mon Jul 13 19:19:49 2009 (4A5BC115)
fffff880`01600000 fffff880`01647000   amdsbs   amdsbs.sys   Fri Mar 20 14:36:03 2009 (49C3E213)
fffff880`05400000 fffff880`0543f000   Apfiltr  Apfiltr.sys  Tue May 12 05:38:59 2009 (4A0943B3)
fffff880`01652000 fffff880`0166b000   arc      arc.sys      Thu May 24 17:27:55 2007 (4656035B)
fffff880`0166b000 fffff880`01686000   arcsas   arcsas.sys   Wed Jan 14 14:27:37 2009 (496E3CA9)
fffff880`04d27000 fffff880`04d6e000   avgldx64 avgldx64.sys Thu Jun 03 17:06:48 2010 (4C081968)
fffff880`04d1f000 fffff880`04d26080   avgmfx64 avgmfx64.sys Sun Apr 25 17:06:15 2010 (4BD4AEC7)
fffff880`04a59000 fffff880`04aaa000   avgtdia  avgtdia.sys  Thu Jun 03 17:09:57 2010 (4C081A25)
fffff880`05ca6000 fffff880`05f95000   bcmwl664 bcmwl664.sys Mon Mar 22 23:08:39 2010 (4BA830B7)
fffff880`00e90000 fffff880`00e98000   cmdide   cmdide.sys   Mon Jul 13 19:19:48 2009 (4A5BC114)
fffff880`03879000 fffff880`03995000   dump_iaStor dump_iaStor.sys Fri Aug 07 08:23:37 2009 (4A7C1CC9)
fffff880`04cd9000 fffff880`04ce1000   dvmio    dvmio.sys    Fri Sep 25 13:50:24 2009 (4ABD02E0)
fffff880`01812000 fffff880`01899000   elxstor  elxstor.sys  Tue Feb 03 17:52:11 2009 (4988CA9B)
fffff880`0543f000 fffff880`0545c000   enecir   enecir.sys   Sun Jun 28 22:17:30 2009 (4A48243A)
fffff880`01dc8000 fffff880`01dd9000   FSPFltd  FSPFltd.sys  Thu Jun 05 13:37:17 2008 (4848244D)
fffff880`05fee000 fffff880`05ffb000   GEARAspiWDM GEARAspiWDM.sys Mon May 18 08:17:04 2009 (4A1151C0)
fffff880`04cce000 fffff880`04cd9000   GizmoDrv GizmoDrv.SYS Sun May 18 01:24:02 2008 (482FBD72)
fffff880`04f91000 fffff880`04fa2000   HECIx64  HECIx64.sys  Thu Sep 17 15:54:16 2009 (4AB293E8)
fffff880`0221b000 fffff880`02225000   hpdskflt hpdskflt.sys Fri Feb 26 11:12:18 2010 (4B87F2E2)
fffff880`05c72000 fffff880`05c7e000   HpqKbFiltr HpqKbFiltr.sys Wed Apr 29 09:48:30 2009 (49F85AAE)
fffff880`015aa000 fffff880`015c1000   HpSAMD   HpSAMD.sys   Mon May 18 19:43:49 2009 (4A11F2B5)
fffff880`01433000 fffff880`0154f000   iaStor   iaStor.sys   Fri Aug 07 08:23:37 2009 (4A7C1CC9)
fffff880`01241000 fffff880`0135f000   iaStorV  iaStorV.sys  Wed Apr 08 12:57:17 2009 (49DCD76D)
fffff880`05476000 fffff880`05bdefc0   igdkmd64 igdkmd64.sys Fri Oct 30 15:23:10 2009 (4AEB3D1E)
fffff880`01899000 fffff880`018aa000   iirsp    iirsp.sys    Tue Dec 13 16:47:54 2005 (439F418A)
fffff880`04fd7000 fffff880`04ffbe00   Impcd    Impcd.sys    Mon Oct 12 22:00:51 2009 (4AD3DF53)
fffff880`0a96c000 fffff880`0a9aa000   IntcDAud IntcDAud.sys Sat Sep 26 10:42:55 2009 (4ABE286F)
fffff880`018aa000 fffff880`018c9000   lsi_fc   lsi_fc.sys   Tue Dec 09 17:46:09 2008 (493EF531)
fffff880`01582000 fffff880`0159f000   lsi_sas  lsi_sas.sys  Mon May 18 20:20:23 2009 (4A11FB47)
fffff880`018c9000 fffff880`018dc000   lsi_sas2 lsi_sas2.sys Mon May 18 20:31:48 2009 (4A11FDF4)
fffff880`018dc000 fffff880`018fb000   lsi_scsi lsi_scsi.sys Thu Apr 16 18:13:50 2009 (49E7AD9E)
fffff880`018fb000 fffff880`01907000   megasas  megasas.sys  Mon May 18 21:09:46 2009 (4A1206DA)
fffff880`01907000 fffff880`019ab000   MegaSR   MegaSR.sys   Mon May 18 21:25:54 2009 (4A120AA2)
fffff880`00fca000 fffff880`00ff4000   mpio     mpio.sys     Mon Jul 13 20:01:27 2009 (4A5BCAD7)
fffff880`00eb2000 fffff880`00ed8000   msdsm    msdsm.sys    Mon Jul 13 20:01:31 2009 (4A5BCADB)
fffff880`019ab000 fffff880`019bb000   nfrd960  nfrd960.sys  Tue Jun 06 17:11:48 2006 (4485EF94)
fffff880`00da5000 fffff880`00dce000   nvraid   nvraid.sys   Wed May 20 02:39:40 2009 (4A13A5AC)
fffff880`019bb000 fffff880`019e6000   nvstor   nvstor.sys   Wed May 20 02:45:37 2009 (4A13A711)
fffff880`01a14000 fffff880`01bb8000   ql2300   ql2300.sys   Thu Jan 22 18:05:06 2009 (4978FBA2)
fffff880`01caf000 fffff880`01d0e000   ql40xx   ql40xx.sys   Mon May 18 21:18:11 2009 (4A1208D3)
fffff880`05fa2000 fffff880`05fee000   Rt64win7 Rt64win7.sys Tue Nov 17 12:01:19 2009 (4B02D6DF)
fffff880`05c00000 fffff880`05c34000   RtsPStor RtsPStor.sys Mon Oct 26 02:48:39 2009 (4AE54647)
fffff880`01d0e000 fffff880`01d1c000   SiSRaid2 SiSRaid2.sys Wed Sep 24 14:28:20 2008 (48DA86C4)
fffff880`01d1c000 fffff880`01d34000   sisraid4 sisraid4.sys Wed Oct 01 17:56:04 2008 (48E3F1F4)
fffff880`010a3000 fffff880`011c9000   sptd     sptd.sys     Sun Oct 11 16:55:14 2009 (4AD24632)
fffff880`01d34000 fffff880`01d3e000   stexstor stexstor.sys Tue Feb 17 18:03:36 2009 (499B4248)
fffff880`0a889000 fffff880`0a907000   stwrt64  stwrt64.sys  Tue Oct 20 11:42:09 2009 (4ADDDA51)
fffff880`01c78000 fffff880`01c8c000   TfFsMon  TfFsMon.sys  Thu Jan 14 18:07:21 2010 (4B4FA3A9)
fffff880`07306000 fffff880`07314000   TfNetMon TfNetMon.sys Thu Jan 14 18:07:42 2010 (4B4FA3BE)
fffff880`01c8c000 fffff880`01c9d000   TfSysMon TfSysMon.sys Thu Jan 14 18:07:32 2010 (4B4FA3B4)
fffff880`00c00000 fffff880`00c08000   viaide   viaide.sys   Mon Jul 13 19:19:50 2009 (4A5BC116)
fffff880`0470c000 fffff880`047a1000   vsdatant vsdatant.sys Sun May 09 12:28:58 2010 (4BE6E2CA)
fffff880`01d3e000 fffff880`01d68000   vsmraid  vsmraid.sys  Fri Jan 30 20:18:57 2009 (4983A701)
fffff880`0234c000 fffff880`02354000   wd       wd.sys       Mon Jul 13 19:19:55 2009 (4A5BC11B)
fffff880`03886000 fffff880`039a2000   dump_iaStor.
[/FONT]

...Summary of the Dumps:

Code:

[font=lucida console]
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Mon Aug  9 16:14:24.757 2010 (UTC - 4:00)
System Uptime: 0 days 16:23:59.349
BugCheck 7F, {8, 80050033, 6f8, fffff80002c8ee58}
Probably caused by : ntkrnlmp.exe ( nt!KiDoubleFaultAbort+b2 )
BUGCHECK_STR:  0x7f_8
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Sun Aug  8 23:49:55.987 2010 (UTC - 4:00)
System Uptime: 0 days 1:41:37.579
BugCheck 7F, {8, 80050033, 6f8, fffff80002c9ae58}
Probably caused by : ntkrnlmp.exe ( nt!KiDoubleFaultAbort+b2 )
BUGCHECK_STR:  0x7f_8
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Sun Aug  8 22:07:50.902 2010 (UTC - 4:00)
System Uptime: 0 days 5:25:20.494
BugCheck 7F, {8, 80050033, 6f8, fffff80002c8ce58}
Probably caused by : ntkrnlmp.exe ( nt!KiDoubleFaultAbort+b2 )
BUGCHECK_STR:  0x7f_8
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Sun Aug  8 16:42:02.816 2010 (UTC - 4:00)
System Uptime: 0 days 19:56:47.935
BugCheck 7F, {8, 80050033, 6f8, fffff80002c91e58}
Probably caused by : ntkrnlmp.exe ( nt!KiDoubleFaultAbort+b2 )
BUGCHECK_STR:  0x7f_8
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Thu Aug  5 00:24:36.778 2010 (UTC - 4:00)
System Uptime: 1 days 2:45:47.370
BugCheck 7F, {8, 80050033, 6f8, fffff80002c95e58}
Probably caused by : ntkrnlmp.exe ( nt!KiDoubleFaultAbort+b2 )
BUGCHECK_STR:  0x7f_8
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Tue Aug  3 21:38:21.012 2010 (UTC - 4:00)
System Uptime: 0 days 3:36:21.229
BugCheck 7F, {8, 80050033, 6f8, fffff80002c45e58}
Probably caused by : ntkrnlmp.exe ( nt!KiDoubleFaultAbort+b2 )
BUGCHECK_STR:  0x7f_8
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
[/font]

Random BSOD

badwolf

New member

My Computer

Jonathan_King

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My Computer

badwolf

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My Computer

Jonathan_King

New member

My Computer

badwolf

New member

My Computer

Jonathan_King

New member

My Computer

badwolf

New member

My Computer

Jonathan_King

New member

My Computer

badwolf

New member

My Computer

Jonathan_King

New member

My Computer