Solved Random BSODS: 0x0000001e and 0x0000003b

Justas

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Hello,

I ave a dell inspiron N5110 laptop, which experiences seemingly random BSODS:
KMODE_EXCEPTION_NOT_HANDLED (0x0000001e)
SYSTEM_SERVICE_EXCEPTION (0x0000003b)

Could you help me resolve this issue?
Thank you.
 

My Computer My Computer

At a glance

Windows 7 x64 ProfessionalIntel Core 2 Duo E85004x2GB DDR2 800MhzRadeon HD 5770
Computer type
PC/Desktop
OS
Windows 7 x64 Professional
CPU
Intel Core 2 Duo E8500
Motherboard
Gigabyte EP45-DS3 ICH10R
Memory
4x2GB DDR2 800Mhz
Graphics Card(s)
Radeon HD 5770
Screen Resolution
1280x1024
Hard Drives
SEAGATE ST3500320AS 500GB 32MB
It looks like your BSOD is being caused by Comodo:

Code:
fffff880`091c7398  fffff880`02d04c77Unable to load image \SystemRoot\System32\DRIVERS\cmdguard.sys, Win32 error 0n2
[COLOR="Red"]*** WARNING: Unable to verify timestamp for cmdguard.sys
*** ERROR: Module load completed but symbols could not be loaded for cmdguard.sys[/COLOR]
 cmdguard+0xdc77

Driver Reference Table - cmdguard.sys

Please uninstall Comodo then replace it with a combination of Microsoft Security Essentials and Malwarebytes anti-malware. Tip when install in Malwarebytes be sure to uncheck the box offering to start a free trial.
 

My Computer My Computer

At a glance

Windows 7 enterprise 64 bit, Windows 7 Pro 64...Core i5-2400, Athlon 64 X2 6400+ ,Core i7-3632QM4GB, 4gb g.skill ddr2, 8gbRadeon HD 4550 sgb, Radeon HD 4870, NVIDIA Ge...
Computer Manufacturer/Model Number
Lenovo ThinkCenter, Custom Built PC, Acer Aspire V3-771G-9809
OS
Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
CPU
Core i5-2400, Athlon 64 X2 6400+ ,Core i7-3632QM
Motherboard
ASUS M4A79 Deluxe
Memory
4GB, 4gb g.skill ddr2, 8gb
Graphics Card(s)
Radeon HD 4550 sgb, Radeon HD 4870, NVIDIA Geforce GT 650m
Monitor(s) Displays
dual samsung 22" monitors
Hard Drives
500GB, Western Digital WD Blue WD6400AAKS 640GB 7200 RPM 16MB Cache SATA 3.0Gb/s, 1TB
Case
Antec Twelve Hundred V3 Black Steel ATX Full Tower
Cooling
ASUS Silent Square Pro
Mouse
Razar Death adder
Internet Speed
20 mbps
Thank you, I will try that and see if the problem persists.
 

My Computer My Computer

At a glance

Windows 7 x64 ProfessionalIntel Core 2 Duo E85004x2GB DDR2 800MhzRadeon HD 5770
Computer type
PC/Desktop
OS
Windows 7 x64 Professional
CPU
Intel Core 2 Duo E8500
Motherboard
Gigabyte EP45-DS3 ICH10R
Memory
4x2GB DDR2 800Mhz
Graphics Card(s)
Radeon HD 5770
Screen Resolution
1280x1024
Hard Drives
SEAGATE ST3500320AS 500GB 32MB
It would appear that removing COMODO fixed he problem. I did not get any BSODs for two days.
 

My Computer My Computer

At a glance

Windows 7 x64 ProfessionalIntel Core 2 Duo E85004x2GB DDR2 800MhzRadeon HD 5770
Computer type
PC/Desktop
OS
Windows 7 x64 Professional
CPU
Intel Core 2 Duo E8500
Motherboard
Gigabyte EP45-DS3 ICH10R
Memory
4x2GB DDR2 800Mhz
Graphics Card(s)
Radeon HD 5770
Screen Resolution
1280x1024
Hard Drives
SEAGATE ST3500320AS 500GB 32MB
Glad to hear things worked out and I am happy that I could help you.
 

My Computer My Computer

At a glance

Windows 7 enterprise 64 bit, Windows 7 Pro 64...Core i5-2400, Athlon 64 X2 6400+ ,Core i7-3632QM4GB, 4gb g.skill ddr2, 8gbRadeon HD 4550 sgb, Radeon HD 4870, NVIDIA Ge...
Computer Manufacturer/Model Number
Lenovo ThinkCenter, Custom Built PC, Acer Aspire V3-771G-9809
OS
Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
CPU
Core i5-2400, Athlon 64 X2 6400+ ,Core i7-3632QM
Motherboard
ASUS M4A79 Deluxe
Memory
4GB, 4gb g.skill ddr2, 8gb
Graphics Card(s)
Radeon HD 4550 sgb, Radeon HD 4870, NVIDIA Geforce GT 650m
Monitor(s) Displays
dual samsung 22" monitors
Hard Drives
500GB, Western Digital WD Blue WD6400AAKS 640GB 7200 RPM 16MB Cache SATA 3.0Gb/s, 1TB
Case
Antec Twelve Hundred V3 Black Steel ATX Full Tower
Cooling
ASUS Silent Square Pro
Mouse
Razar Death adder
Internet Speed
20 mbps
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