Random BSODs, error code 0x0000001e

[zigzag3143]

Just a reminder, your gaming mouse appears to be the source but Norton may in fact be interfering. Easy enough to test.

 

[tu3185]

Here is the BSOD health report thing and norton is uninstalled currently.

 

[writhziden]

Given all your application crashes related to system files, sidebyside errors, etc. I recommend running http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html. You may need to run it three times to fix all errors.

 

[GianniDPC]

Here is the BSOD health report thing and norton is uninstalled currently.

A suggestions is try to update al your drivers to the newest ones as you still have drivers from 2009 installed....

 

[writhziden]

Just a reminder, your gaming mouse appears to be the source but Norton may in fact be interfering. Easy enough to test.

Yes, I also note that Norton was not properly uninstalled. Did you remove it using the Norton Removal Tool?

 

[GianniDPC]

Just a reminder, your gaming mouse appears to be the source but Norton may in fact be interfering. Easy enough to test.

Yes, I also note that Norton was not properly uninstalled. Did you remove it using the Norton Removal Tool?

Here's the link

ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe

 

[tu3185]

I thought i did and im trying to use that tool now but it is only running a process in the background.

 

[GianniDPC]

I thought i did and im trying to use that tool now but it is only running a process in the background.

try to run it as Admin and wait a little bit maybe then it pops up

 

[tu3185]

Still doesnt work going to run the scannow thing now.

 

[writhziden]

Still doesnt work going to run the scannow thing is there anything i should do before that?

It won't hurt anything to run it now, but I do find it unsettling that there are still remnants of Norton on your machine. The backup software for Norton is still listed under your startup programs, and you have the PC checkup service running.

 

[tu3185]

Uninstalled the PC checkup thing, a norton folder and the scan said 100%

 

[tu3185]

It seems my mouse DOES has the latest driver its just HP not updating but i am searching for a newer driver. I also have a new mouse ordered but not because of the BSODs its for christmas.

 

[writhziden]

Uninstalled the PC checkup thing, a norton folder and the scan said 100%

The scan found no inconsistencies?

 

[tu3185]

No it did not should it have?

 

[writhziden]

No it did not should it have?

It should not if your system files are all fine, so things are pointing more toward your mouse or Norton. If you continue to have issues after this session, I would think it was the mouse, as you seem to have removed all traces of Norton based on how you have described your system.

 

[tu3185]

Would a new mouse fix this issue? Like is it just the mouse im using that causes BDODs?

 

[writhziden]

Would a new mouse fix this issue? Like is it just the mouse im using that causes BDODs?

Only way to find out is to use a different mouse. If it continues with another mouse, we may get a better idea of what is causing the blue screen errors.

 

[tu3185]

Uninstalled Mouse software and such waiting to see what happens

 

[tu3185]

Still no BSOD so far

 

[writhziden]

Still no BSOD so far

Good to hear. Keep us updated.