Overclocking
If you are overclocking any hardware, STOP. Reset any changed values back to default.
Please upload your msinfo32.nfo file. To get this: Start Menu -> Type msinfo32 into the Search programs and files box -> When it opens, go to File, Save -> Save as msinfo32.nfo and save in a place you will remember -> Let it finish the process of gathering and saving the system info -> Right click the .nfo file, click send to compressed (zipped) folder -> Upload the .zip file here.
Please upload your msinfo32.txt file. To get this: Start Menu -> Type msinfo32 into the Search programs and files box -> When it opens, go to File, Export -> Save as msinfo32.txt and save in a place you will remember -> Let it finish the process of gathering and saving the system info -> Right click the .txt file, click send to compressed (zipped) folder -> Upload the .zip file here.
Security App
Crashes indicate AVG being a possible cause. Remove AVG and replace with Microsoft Security Essentials to see if it provides more stability.
Uninstallers (removal tools) for common antivirus software
Microsoft Security Essentials and Malwarebytes, both recommended from a strict BSOD perspective.
Microsoft Security Essentials, Free antivirus for windows
Malwarebytes Anti-Malware Free
Information
DO NOT start the free trial of MalwareBytes. Deselect the option when prompted.
Tip
Make full scans with both separately.
Basic checks: Please run these tests and report back the results
1. SFC /scannow to check windows for corruption -
SFC /SCANNOW Command - System File Checker
2. Disk check for errors on the hard drive -
How to Run Disk Check in Windows 7
3. Troubleshoot applications by a clean boot -
Troubleshoot Application Conflicts by Performing a Clean Startup
4. Memtest86+ paying close attention to part 3 -
RAM - Test with Memtest86+
5. Hard drive test from HDD mfg website -
Hard Drive Diagnostic Procedure
Code:
[FONT="Lucida Console"]
Debug session time: Wed May 15 22:49:34.698 2013 (UTC + 6:00)
Loading Dump File [C:\Users\Koolkat77\SysnativeBSODApps\051513-35162-01.dmp]
Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
System Uptime: 0 days 1:08:31.573
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+45f7d )
BugCheck 1A, {5003, fffff70001080000, 1338, e0a00002672}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000001A]MEMORY_MANAGEMENT (1a)[/url]
Bugcheck code 0000001A
Arguments:
Arg1: 0000000000005003, The subtype of the bugcheck.
Arg2: fffff70001080000
Arg3: 0000000000001338
Arg4: 00000e0a00002672
BUGCHECK_STR: 0x1a_5003
PROCESS_NAME: avgnsa.exe
FAILURE_BUCKET_ID: X64_0x1a_5003_nt!_??_::FNODOBFM::_string_+45f7d
MaxSpeed: 2800
CurrentSpeed: 3660
Processor may be overclocked!
Expected Frequency: 2800
Actual Frequency: 3660
Overclock Ratio: [color=red]1.30714[/color]
BiosVersion = 1807
BiosReleaseDate = 07/22/2010
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``[/FONT]
Code:
[FONT="Lucida Console"]
ASACPI.sys Thu Jul 16 09:31:29 2009 (4A5E9F11)
[COLOR="Red"]Asus ATK0110 ACPI Utility (a known [COLOR=RED]BSOD[/COLOR] maker in Win7 and Win8). Also a part of many Asus utilities[/COLOR]
AsIO.sys Thu Apr 22 17:18:03 2010 (4BD0306B)
GEARAspiWDM.sys Fri May 4 01:56:17 2012 (4FA2E2E1)
Rt64win7.sys Fri Jun 10 12:33:15 2011 (4DF1BAAB)
amdxata.sys Fri Mar 19 22:18:18 2010 (4BA3A3CA)
avgidsdrivera.sys Fri Mar 29 07:40:56 2013 (5154F128)
avgidsha.sys Fri Feb 8 09:14:48 2013 (51146DA8)
avgldx64.sys Fri Feb 8 09:14:24 2013 (51146D90)
avgloga.sys Fri Feb 8 09:14:29 2013 (51146D95)
avgmfx64.sys Fri Feb 8 09:14:48 2013 (51146DA8)
avgrkx64.sys Fri Feb 8 09:14:05 2013 (51146D7D)
avgtdia.sys Thu Mar 21 07:50:47 2013 (514A6777)
intelppm.sys Tue Jul 14 05:19:25 2009 (4A5BC0FD)
nvlddmkm.sys Thu Jan 31 13:45:04 2013 (510A2100)
pcouffin.sys Tue Dec 5 20:39:30 2006 (457584A2)
[COLOR="Red"]low level access layer for CD devices (A part of many different CD/DVD burning programs)[/COLOR][/FONT]
