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Random BSODs - Help Required with dump Files
A couple of days ago my pc started giving me some random BSODs in no order. I dont know whats wrong as i haven't installed any new software recently and made no hardware changes.
I have attached the dump files of my previous 5 crashes, please can someone help me analyze these.
Thanks a lot
OS Windows 7 Home Premium 32bit CPU Intel Dual Core 2.2GHZ Motherboard MSI P35 NEO-F Memory 2GB Kingston DDR2 Graphics Card(s) Inno3D 8800GT I-CHILL Sound Card In Built Monitor(s) Displays Hp 7550 Hard Drives Western Digital Green 500GB PSU Cooler Master 460W Case Asus VENTO A9 Cooling None
Your .dmp file shows a stop error of 0x124 which is a general hardware error .. A "stop 0x124" is fundamentally different to many other types of bluescreens because it stems from a hardware complaint. Stop 0x124 minidumps contain very little practical information, and it is therefore necessary to approach the problem as a case of hardware in an unknown state of distress. You can read more on this error and what to try here... Stop 0x124 - what it means and what to try Stop 0x124 - what it means and what to try
Computer type PC/Desktop Computer Manufacturer/Model Number Dell XPS 420 OS Windows 10, Home Clean Install CPU Intel Core2 processsor Q8200(2.33Ghz 1333FSB) Quad Core Tech Motherboard Dell Memory 6 gb Graphics Card(s) ATI Radeon 256MB HD3650 Sound Card Intergrated 7.1 Channel Audio Monitor(s) Displays Dell SP2009W 20" Hard Drives 640 GB Serial ATA Hard drive Cooling Fan Keyboard Dell USB Keyboard Mouse Dell Premium Optical USB Internet Speed DSL 2.85
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Thank you for the fast response, i really appreciate your help.
I did think that it has to be a hardware error because everytime the system crashes i see a hardware related message in the blue screen.
I checked that post and point 8 caught my eye
8) Clean and carefully remove any dust from the inside of the machine. Reseat all connectors and memory modules. Use a can of compressed air to clean out the RAM DIMM sockets as much as possible.
I haven't really cleaned my pc in ages, and there is dust everywhere inside it. I'll do that right now and see if the pc crashes after that. Maybe the dust was causing the system to overheat?
Again, i'm really grateful for your quick response
OS Windows 7 Home Premium 32bit CPU Intel Dual Core 2.2GHZ Motherboard MSI P35 NEO-F Memory 2GB Kingston DDR2 Graphics Card(s) Inno3D 8800GT I-CHILL Sound Card In Built Monitor(s) Displays Hp 7550 Hard Drives Western Digital Green 500GB PSU Cooler Master 460W Case Asus VENTO A9 Cooling None
It can be anything, but if it were my computer.
Clean insides first,
Then check memory.
Computer type PC/Desktop Computer Manufacturer/Model Number Dell XPS 420 OS Windows 10, Home Clean Install CPU Intel Core2 processsor Q8200(2.33Ghz 1333FSB) Quad Core Tech Motherboard Dell Memory 6 gb Graphics Card(s) ATI Radeon 256MB HD3650 Sound Card Intergrated 7.1 Channel Audio Monitor(s) Displays Dell SP2009W 20" Hard Drives 640 GB Serial ATA Hard drive Cooling Fan Keyboard Dell USB Keyboard Mouse Dell Premium Optical USB Internet Speed DSL 2.85
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Ok, i'll do that.
If i still get crashes then i'll post the latest dump file again.
thank you
OS Windows 7 Home Premium 32bit CPU Intel Dual Core 2.2GHZ Motherboard MSI P35 NEO-F Memory 2GB Kingston DDR2 Graphics Card(s) Inno3D 8800GT I-CHILL Sound Card In Built Monitor(s) Displays Hp 7550 Hard Drives Western Digital Green 500GB PSU Cooler Master 460W Case Asus VENTO A9 Cooling None
You can post the files, but if it is hardware, the same 124 will show. You can post questions and I will try to help if I can.
Computer type PC/Desktop Computer Manufacturer/Model Number Dell XPS 420 OS Windows 10, Home Clean Install CPU Intel Core2 processsor Q8200(2.33Ghz 1333FSB) Quad Core Tech Motherboard Dell Memory 6 gb Graphics Card(s) ATI Radeon 256MB HD3650 Sound Card Intergrated 7.1 Channel Audio Monitor(s) Displays Dell SP2009W 20" Hard Drives 640 GB Serial ATA Hard drive Cooling Fan Keyboard Dell USB Keyboard Mouse Dell Premium Optical USB Internet Speed DSL 2.85
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I cleaned the pc, put the ram in different slots this time, and still the same crash.
I guess i'll try reinstalling windows, that might solve this.
OS Windows 7 Home Premium 32bit CPU Intel Dual Core 2.2GHZ Motherboard MSI P35 NEO-F Memory 2GB Kingston DDR2 Graphics Card(s) Inno3D 8800GT I-CHILL Sound Card In Built Monitor(s) Displays Hp 7550 Hard Drives Western Digital Green 500GB PSU Cooler Master 460W Case Asus VENTO A9 Cooling None
Computer type PC/Desktop Computer Manufacturer/Model Number Dell XPS 420 OS Windows 10, Home Clean Install CPU Intel Core2 processsor Q8200(2.33Ghz 1333FSB) Quad Core Tech Motherboard Dell Memory 6 gb Graphics Card(s) ATI Radeon 256MB HD3650 Sound Card Intergrated 7.1 Channel Audio Monitor(s) Displays Dell SP2009W 20" Hard Drives 640 GB Serial ATA Hard drive Cooling Fan Keyboard Dell USB Keyboard Mouse Dell Premium Optical USB Internet Speed DSL 2.85
If its hardware reinstalling will not help. Hardware means the computer.
Computer type PC/Desktop Computer Manufacturer/Model Number Dell XPS 420 OS Windows 10, Home Clean Install CPU Intel Core2 processsor Q8200(2.33Ghz 1333FSB) Quad Core Tech Motherboard Dell Memory 6 gb Graphics Card(s) ATI Radeon 256MB HD3650 Sound Card Intergrated 7.1 Channel Audio Monitor(s) Displays Dell SP2009W 20" Hard Drives 640 GB Serial ATA Hard drive Cooling Fan Keyboard Dell USB Keyboard Mouse Dell Premium Optical USB Internet Speed DSL 2.85
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OS Windows 7 Home Premium 32bit CPU Intel Dual Core 2.2GHZ Motherboard MSI P35 NEO-F Memory 2GB Kingston DDR2 Graphics Card(s) Inno3D 8800GT I-CHILL Sound Card In Built Monitor(s) Displays Hp 7550 Hard Drives Western Digital Green 500GB PSU Cooler Master 460W Case Asus VENTO A9 Cooling None
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Nope. no errors, everything passed.
What should i do now?
OS Windows 7 Home Premium 32bit CPU Intel Dual Core 2.2GHZ Motherboard MSI P35 NEO-F Memory 2GB Kingston DDR2 Graphics Card(s) Inno3D 8800GT I-CHILL Sound Card In Built Monitor(s) Displays Hp 7550 Hard Drives Western Digital Green 500GB PSU Cooler Master 460W Case Asus VENTO A9 Cooling None
The memory test must be done for 6 passes, takes at least overnight.
Computer type PC/Desktop Computer Manufacturer/Model Number Dell XPS 420 OS Windows 10, Home Clean Install CPU Intel Core2 processsor Q8200(2.33Ghz 1333FSB) Quad Core Tech Motherboard Dell Memory 6 gb Graphics Card(s) ATI Radeon 256MB HD3650 Sound Card Intergrated 7.1 Channel Audio Monitor(s) Displays Dell SP2009W 20" Hard Drives 640 GB Serial ATA Hard drive Cooling Fan Keyboard Dell USB Keyboard Mouse Dell Premium Optical USB Internet Speed DSL 2.85
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Well a message popped up at the bottom saying that no errors found, press escape to restart the pc. I thought that everything would have passed.
OS Windows 7 Home Premium 32bit CPU Intel Dual Core 2.2GHZ Motherboard MSI P35 NEO-F Memory 2GB Kingston DDR2 Graphics Card(s) Inno3D 8800GT I-CHILL Sound Card In Built Monitor(s) Displays Hp 7550 Hard Drives Western Digital Green 500GB PSU Cooler Master 460W Case Asus VENTO A9 Cooling None
Computer type PC/Desktop Computer Manufacturer/Model Number Dell XPS 420 OS Windows 10, Home Clean Install CPU Intel Core2 processsor Q8200(2.33Ghz 1333FSB) Quad Core Tech Motherboard Dell Memory 6 gb Graphics Card(s) ATI Radeon 256MB HD3650 Sound Card Intergrated 7.1 Channel Audio Monitor(s) Displays Dell SP2009W 20" Hard Drives 640 GB Serial ATA Hard drive Cooling Fan Keyboard Dell USB Keyboard Mouse Dell Premium Optical USB Internet Speed DSL 2.85
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Ok so i ran 8 scans, and both rams came without errors
Started up the pc, and after 30 mins again a BSOD. :S
OS Windows 7 Home Premium 32bit CPU Intel Dual Core 2.2GHZ Motherboard MSI P35 NEO-F Memory 2GB Kingston DDR2 Graphics Card(s) Inno3D 8800GT I-CHILL Sound Card In Built Monitor(s) Displays Hp 7550 Hard Drives Western Digital Green 500GB PSU Cooler Master 460W Case Asus VENTO A9 Cooling None
Computer type PC/Desktop Computer Manufacturer/Model Number Dell XPS 420 OS Windows 10, Home Clean Install CPU Intel Core2 processsor Q8200(2.33Ghz 1333FSB) Quad Core Tech Motherboard Dell Memory 6 gb Graphics Card(s) ATI Radeon 256MB HD3650 Sound Card Intergrated 7.1 Channel Audio Monitor(s) Displays Dell SP2009W 20" Hard Drives 640 GB Serial ATA Hard drive Cooling Fan Keyboard Dell USB Keyboard Mouse Dell Premium Optical USB Internet Speed DSL 2.85
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Sorry for the late reply.
Here are my last 2 crash dumps
OS Windows 7 Home Premium 32bit CPU Intel Dual Core 2.2GHZ Motherboard MSI P35 NEO-F Memory 2GB Kingston DDR2 Graphics Card(s) Inno3D 8800GT I-CHILL Sound Card In Built Monitor(s) Displays Hp 7550 Hard Drives Western Digital Green 500GB PSU Cooler Master 460W Case Asus VENTO A9 Cooling None
Still the same both show Hardware error.124
Maybe the best way is to look at the explanation that I gave you. Make sure that you have checked each item out thoroughly. If you have questions about a procedure just ask. I cannot give you more than the explanation. All I can do is help you perform the test.
Computer type PC/Desktop Computer Manufacturer/Model Number Dell XPS 420 OS Windows 10, Home Clean Install CPU Intel Core2 processsor Q8200(2.33Ghz 1333FSB) Quad Core Tech Motherboard Dell Memory 6 gb Graphics Card(s) ATI Radeon 256MB HD3650 Sound Card Intergrated 7.1 Channel Audio Monitor(s) Displays Dell SP2009W 20" Hard Drives 640 GB Serial ATA Hard drive Cooling Fan Keyboard Dell USB Keyboard Mouse Dell Premium Optical USB Internet Speed DSL 2.85
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ok, thanks for the help.
Well i think i'll start off with a windows reinstall. Got myself a new Windows 7 CD yesterday, gonna install that now and see what happens.
OS Windows 7 Home Premium 32bit CPU Intel Dual Core 2.2GHZ Motherboard MSI P35 NEO-F Memory 2GB Kingston DDR2 Graphics Card(s) Inno3D 8800GT I-CHILL Sound Card In Built Monitor(s) Displays Hp 7550 Hard Drives Western Digital Green 500GB PSU Cooler Master 460W Case Asus VENTO A9 Cooling None
OK Believe me when I say I truly want this to work and want you to let me know it if does. I have my doubts, though. Very small percentage of 124 is cured with a new install. I wish you the best of luck
Computer type PC/Desktop Computer Manufacturer/Model Number Dell XPS 420 OS Windows 10, Home Clean Install CPU Intel Core2 processsor Q8200(2.33Ghz 1333FSB) Quad Core Tech Motherboard Dell Memory 6 gb Graphics Card(s) ATI Radeon 256MB HD3650 Sound Card Intergrated 7.1 Channel Audio Monitor(s) Displays Dell SP2009W 20" Hard Drives 640 GB Serial ATA Hard drive Cooling Fan Keyboard Dell USB Keyboard Mouse Dell Premium Optical USB Internet Speed DSL 2.85