Solved Random BSODs linked to asmtxhci.sys, ntoskrnl.exe and ElbyCDIO.sys

[risman]

For the past few days, beginning while I was out of the country and hadn't touched my computer for a couple of weeks, I started getting random BSODs linked to asmtxhci.sys and ntoskrnl.exe. Today, after installing VirtualCloneDrive, I got one linked to ElbyCDIO.sys. BSOD results attached.

 

[axe0]

An important thing, configure Ccleaner to NOT clean the event logs & dump files, both are very important.

I would recommend to remove all software from IObit to prevent anymore problems.
It is also adviced to remove Daemon tools, it is known for being a pain regarding stability.

An update for your BIOS would be helpful

Where did you get your ASMedia USB drivers? The onces from ASUS are years older
https://www.asus.com/nl/Motherboards/P8P67_LE/HelpDesk_Download/

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*                        Bugcheck Analysis                                    *
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Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c0000005, fffff8800581de8c, fffff88011470d20, 0}

*** WARNING: Unable to verify timestamp for asmtxhci.sys
*** ERROR: Module load completed but symbols could not be loaded for asmtxhci.sys
*** WARNING: Unable to verify timestamp for asmthub3.sys
*** ERROR: Module load completed but symbols could not be loaded for asmthub3.sys
Probably caused by : asmtxhci.sys ( asmtxhci+1de8c )

3: kd> lmvm asmtxhci
Browse full module list
start             end                 module name
fffff880`05800000 fffff880`0586c000   asmtxhci T (no symbols)           
    Loaded symbol image file: asmtxhci.sys
    Image path: asmtxhci.sys
    Image name: asmtxhci.sys
    Browse all global symbols  functions  data
    Timestamp:        [COLOR="Red"]Wed Jun 03 08:33:15 2015[/COLOR] (556E9FAB)
    CheckSum:         0006C280
    ImageSize:        0006C000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

 

[risman]

Not sure where ASMedia drivers came from, but possibly from a card with USB 3 ports? Why do you ask? Is there something you found that causes you to suggest removing all IOBit software, because this has been running seemingly without problems for many months.

 

[axe0]

The drivers ASUS provides are ~5 years older, that is why I asked.

IObit software is known for causing trouble, they provide a driver update program but driver update programs are very bad in general. I've used some of the other programs myself when I was dumb enough to believe it, I'm still regretting it because it caused data loss to my laptop. I had to clean install the system.

 

[risman]

I think I may have found the problem. I installed ASUS PC Diagnostics and when I started USB test I immediately got BSOD with the suspect ASMedia driver apparently the problem. I stumbled across this information - Windows 8.1 and the ASMedia USB 3.1 XHCI 1.1 Host Controller | Plugable - and installed the older version of the driver it suggested. Then ran USB test again and no problem.

 

[axe0]

I would normally suggest to stay with the drivers provided by the mainboad manufacturer, because they are usually the most optimal for the system.

 

[risman]

Is it only the Driver IOBit software that you recommend uninstalling, or also the Advanced System Care software as well?

 

[axe0]

I would suggest to remove all IObit software, but at least recommended to remove those 2 you mention.

Start Menu\Programs\Advanced SystemCare	Public:Start Menu\Programs\Advanced SystemCare	Public
Start Menu\Programs\Driver Booster 3	Public:Start Menu\Programs\Driver Booster 3	Public
Start Menu\Programs\IObit Uninstaller	Public:Start Menu\Programs\IObit Uninstaller	Public
Start Menu\Programs\Smart Defrag 4	Public:Start Menu\Programs\Smart Defrag 4	Public