Random bsods.

[joe147258]

Hello,
Well I've built a new computer recently, and well, it just blue screens randomly, I could be playing a game, I could be idle.
The error I've been getting is 0x000007e and 0x000003b. I've installed the hotfix for 3b, but it still happens.

Thanks in advance ,

Joe.

 

[Dsprague]

Please follow the Blue Screen of Death (BSOD) Posting Instructions

 

[joe147258]

Please follow the Blue Screen of Death (BSOD) Posting Instructions

Sorry, I'm not sure what any of that means, I am rather simple

 

[Dsprague]

Follow the tutorial that the link goes to so that we can have the information that we need to properly troubleshoot your BSOD.

 

[joe147258]

here's a link for the programs thing

 

[joe147258]

Bump

 

[Dsprague]

Sorry about the late reply I had a number of appointments yesterday that seemed to eat up all of my time, but I had a look at the files you posted, and it appears that both crashes are reporting your video driver as the cause:

fffff880`02e284f8  fffff880`0494d6e8Unable to load image \SystemRoot\system32\DRIVERS\atikmdag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
 atikmdag+0x8a6e8

Driver Reference Table - atikmdag.sys

Looking at the time stamp we can see that the drivers aren't to old but updating them cis the best course of action:

kd> lmvm atikmdag
start             end                 module name
fffff880`05676000 fffff880`0618c000   atikmdag T (no symbols)           
    Loaded symbol image file: atikmdag.sys
    Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
    Image name: atikmdag.sys
    Timestamp:        [COLOR=Red]Wed Dec 19 15:38:55 2012[/COLOR] (50D225DF)
    CheckSum:         00AC6529
    ImageSize:        00B16000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

You can find updates for them here: http://support.amd.com/us/Pages/AMDSupportHub.aspx

When on the site the simplest way to update your drivers is by clicking on the button in the area that is circled in the attached screenshot.

 

[joe147258]

Sorry about the late reply I had a number of appointments yesterday that seemed to eat up all of my time, but I had a look at the files you posted, and it appears that both crashes are reporting your video driver as the cause:

fffff880`02e284f8  fffff880`0494d6e8Unable to load image \SystemRoot\system32\DRIVERS\atikmdag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
 atikmdag+0x8a6e8

Driver Reference Table - atikmdag.sys

Looking at the time stamp we can see that the drivers aren't to old but updating them cis the best course of action:

kd> lmvm atikmdag
start             end                 module name
fffff880`05676000 fffff880`0618c000   atikmdag T (no symbols)           
    Loaded symbol image file: atikmdag.sys
    Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
    Image name: atikmdag.sys
    Timestamp:        [COLOR=Red]Wed Dec 19 15:38:55 2012[/COLOR] (50D225DF)
    CheckSum:         00AC6529
    ImageSize:        00B16000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

You can find updates for them here: http://support.amd.com/us/Pages/AMDSupportHub.aspx

When on the site the simplest way to update your drivers is by clicking on the button in the area that is circled in the attached screenshot.

Thank you very much! I've downloaded and installed the drivers for my gtx !
I'll leave it a while before I mark this as solved, just in case! thanks

 

[Dsprague]

I do hope it gets things sorted for you.

 

[joe147258]

Was solved, but happend again.
new graphics card this time, so (maybe) new error. Same code (0x000003b) or similar Zeros.
Anyway, here's the Zip diagnostics.
Thanks in advance!

 

[joe147258]

Bump, sorry but it crashed 2 more times since posting.

 

[joe147258]

Just a small bump.