Solved Random crashes. No BSOD image. Possible PSU issue?

Jeff1961

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Location
Toronto
For about a month, the computer suddenly turns off. Although some times there are graphic anomalies on the desktop. However eventually, the computer will power off on its own.
(EDIT: as time has gone on...the graphic anomalies have become constant, i'm now testing to see if it is something simple like a bad surge protector or power bar)

No activity seems to be related to this.

The computer is about 6 years old.

I ran the program that is requested in the BSOD thread. This may be of some help. (see attached)


Thanks for your help.
 

Attachments

Last edited:

My Computer My Computer

Computer type
PC/Desktop
OS
Windows 7 Professional x64
CPU
AMD Phenom II X6 1090T Black Edition 3.2GHZ
Motherboard
ASUS Crosshair IV Extreme AM3
Memory
(4x) Corsair Dominator 4GB DDR3-1600
Graphics Card(s)
Sapphire Radeon HD 6970 2GB GDDR5
Sound Card
Integrated
Monitor(s) Displays
(3x) ASUS VW266H 25.5 LCD 1920X1200 2MS
Screen Resolution
6048x1200
Hard Drives
SSD= (2x) OCZ Vertex 2 Extended 180GB 2.5IN SATA2
HDD= (3x) Seagate Barracuda XT 7200 2TB SATA 6.0GB/S
DVD= (2x) LG 24X Super Multi SATA DVD Writer
BRDVD= LG 12X SATA Reader
PSU
Corsair AX850
Case
Corsair Obsidian 800D
Cooling
Corsair H100i
Keyboard
SteelSeries 7G
Mouse
SteelSeries Sensei
Internet Speed
25 Mbps Up / 7 Mbps Down
Antivirus
MSE
Browser
Chrome
Different surge protector or wall outlet did not help.
 

My Computer My Computer

Computer type
PC/Desktop
OS
Windows 7 Professional x64
CPU
AMD Phenom II X6 1090T Black Edition 3.2GHZ
Motherboard
ASUS Crosshair IV Extreme AM3
Memory
(4x) Corsair Dominator 4GB DDR3-1600
Graphics Card(s)
Sapphire Radeon HD 6970 2GB GDDR5
Sound Card
Integrated
Monitor(s) Displays
(3x) ASUS VW266H 25.5 LCD 1920X1200 2MS
Screen Resolution
6048x1200
Hard Drives
SSD= (2x) OCZ Vertex 2 Extended 180GB 2.5IN SATA2
HDD= (3x) Seagate Barracuda XT 7200 2TB SATA 6.0GB/S
DVD= (2x) LG 24X Super Multi SATA DVD Writer
BRDVD= LG 12X SATA Reader
PSU
Corsair AX850
Case
Corsair Obsidian 800D
Cooling
Corsair H100i
Keyboard
SteelSeries 7G
Mouse
SteelSeries Sensei
Internet Speed
25 Mbps Up / 7 Mbps Down
Antivirus
MSE
Browser
Chrome
Temps under control?
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Ultimate x64 SP1
CPU
AMD Phenom 2 1090T
Motherboard
Gigabyte GA-890FXA-UD5
Memory
2x8GB Kingston HyperX Fury Black 1600Mhz Unganged
Graphics Card(s)
MSI GTX 970 Gaming 4G
Sound Card
Realtek On-Board HD 7.1 Audio / Logitech G35
Monitor(s) Displays
3xAcer GD245HQ
Screen Resolution
1920x1080
Hard Drives
Samsung 850 Pro 512GB SSD - OS /
WD Caviar Black SATA 3 - 1 TBx2 - Dynamic RAID 0 /
WD Caviar Green SATA 2 - 640GBx2 - Dynamic RAID 0 /
WD Caviar Green SATA 2 - 640GB - Internal Backup /
Seagate Barracude SATA 3 - 3TB - External Backup/ Sync
PSU
HighPower 1000W
Case
Cooler Master HAF 932
Cooling
Noctua NH-D14
Keyboard
Logitech G19
Mouse
Logitech G500
Internet Speed
100/4 Mbit Cable (100GB quota)
Antivirus
ZoneAlarm Extreme Security / MBAM Pro / MBAE Free / SAS Free
Browser
IE 11 - Firefox - Chrome
Other Info
Logitech F710/ G27/ G940/ Z5500 // TrackIR 5 // Nvidia 3D Surround Vision
In addition to what Gokay wants mate try this ditty of mine and let us know re the PSU readout (it should be the section Nuvoton as I mention)

Using HW Info

PART A:

You can test the volts on the PSU with HW Info HWiNFO, HWiNFO32/64 - Download < download the right bit version and close the right hand window select Sensors and scroll down to the power section where you will see what the volts are doing see my pic. In my pic the section (Nuvoton) with VBATT is a dead give away you are in the section for the rail voltages. There are other section titles and one that pops up often is ITE

Now the voltage on the different rails have to be within 5% =+/- of what is required or the machine will not work properly if at all.

See this for the rail voltage info

http://www.tomshardware.com/reviews/power-supply-specifications-atx-reference,3061.html (Section 2.)

The original right hand window shows the machine running and is handy for that but for looking at the components in some detail close it and use the main left hand side panel

FOR OTHER COMPONENTS

PART B:

Open each small square with + in it on the section the components are in and then click on the individual component/s (it will highlight in blue) - in the right hand side will appear all sorts of details including brands speeds and other essential info that particular device. See pic for example.
 

Attachments

  • HW INFO DESKTOP PSU.PNG
    HW INFO DESKTOP PSU.PNG
    52.6 KB · Views: 1

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Own build (new) Desk1 / Asus ROG Win 7 / Desk2 1st build
OS
Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
CPU
Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i5 2500
Motherboard
Desk1 Asus P877-V / Desk2 Gigabyte H67 UD3H / Laptop ?
Memory
Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop 8Gb DDR3
Graphics Card(s)
Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Sound Card
Desk 1 & 2 -XONAR DG Realtek High Def audio Laptop
Monitor(s) Displays
Desk 1 Benq HD 2450 / Desk2 Philips 24" / Laptop 17.5"
Screen Resolution
1920x1080 D1 & D2 & Laptop 1
Hard Drives
Desk1 Samsung 120GB 830 SSD
Asus ROG 256GB 850 Pro SSD
Desk2 Samsung 840 256 SSD
Toshiba 120GB EVO
PSU
Desk 1 Corsair HX 1050/ Laptop ? / Desk 2 Corsair HX 650
Case
Desk 1 Cooler HAF XM ? Toshiba laptop / Desk2 Coolermaster
Cooling
Fans on all Desk1 -2 Desk2 - all Coolermasters 5 Laptop ?
Keyboard
Desk 1 MS Sidewinder X6 Desk 2 MS Sidewinder X 4
Mouse
Desk 1&2 - Gigabyte MS 900 gamer - laptop - Logitec wireless
Internet Speed
ADSL2+
Other Info
One other Desktop (tester) and spare Toshba laptop both with SSD's
Running Kaspersky 2016 ISS on all machines config'd identically
Logitec audio stereo systems on each machine (x3)
Canon MG5250MFC
Router/modem TP-Link running WPA2SK
Thanks guys. I may be getting ahead of myself...but yesterday the crashes stopped after I unistalled some software (secunia psi) and did some general cleaning up with CCleaner. I was there for 8 hours and no crashes.

Regarding the temperature...the side of the case was off with a house fan pointed at it. One case fan was dead...which I knew already. But I don't think it is the temperatures.. CPU, GPU and PSU fan are all working...including the case fan at the front...in front of the hdd's. The PSU fan seemed weak, but it works.
It is 40C with the humidity here right now...lol, so everything is hot. But the crashes started 6 weeks ago before that.

This is a friends computer, and not easy for me to get at. I will mark this as being solved for now, but will check out the hwinfo software. Thanks. :)
 

My Computer My Computer

Computer type
PC/Desktop
OS
Windows 7 Professional x64
CPU
AMD Phenom II X6 1090T Black Edition 3.2GHZ
Motherboard
ASUS Crosshair IV Extreme AM3
Memory
(4x) Corsair Dominator 4GB DDR3-1600
Graphics Card(s)
Sapphire Radeon HD 6970 2GB GDDR5
Sound Card
Integrated
Monitor(s) Displays
(3x) ASUS VW266H 25.5 LCD 1920X1200 2MS
Screen Resolution
6048x1200
Hard Drives
SSD= (2x) OCZ Vertex 2 Extended 180GB 2.5IN SATA2
HDD= (3x) Seagate Barracuda XT 7200 2TB SATA 6.0GB/S
DVD= (2x) LG 24X Super Multi SATA DVD Writer
BRDVD= LG 12X SATA Reader
PSU
Corsair AX850
Case
Corsair Obsidian 800D
Cooling
Corsair H100i
Keyboard
SteelSeries 7G
Mouse
SteelSeries Sensei
Internet Speed
25 Mbps Up / 7 Mbps Down
Antivirus
MSE
Browser
Chrome
Jeff yes mate a Secunia a known problem causer and do check out that HW Info check on that PSU ASAP:)
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Own build (new) Desk1 / Asus ROG Win 7 / Desk2 1st build
OS
Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
CPU
Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i5 2500
Motherboard
Desk1 Asus P877-V / Desk2 Gigabyte H67 UD3H / Laptop ?
Memory
Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop 8Gb DDR3
Graphics Card(s)
Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Sound Card
Desk 1 & 2 -XONAR DG Realtek High Def audio Laptop
Monitor(s) Displays
Desk 1 Benq HD 2450 / Desk2 Philips 24" / Laptop 17.5"
Screen Resolution
1920x1080 D1 & D2 & Laptop 1
Hard Drives
Desk1 Samsung 120GB 830 SSD
Asus ROG 256GB 850 Pro SSD
Desk2 Samsung 840 256 SSD
Toshiba 120GB EVO
PSU
Desk 1 Corsair HX 1050/ Laptop ? / Desk 2 Corsair HX 650
Case
Desk 1 Cooler HAF XM ? Toshiba laptop / Desk2 Coolermaster
Cooling
Fans on all Desk1 -2 Desk2 - all Coolermasters 5 Laptop ?
Keyboard
Desk 1 MS Sidewinder X6 Desk 2 MS Sidewinder X 4
Mouse
Desk 1&2 - Gigabyte MS 900 gamer - laptop - Logitec wireless
Internet Speed
ADSL2+
Other Info
One other Desktop (tester) and spare Toshba laptop both with SSD's
Running Kaspersky 2016 ISS on all machines config'd identically
Logitec audio stereo systems on each machine (x3)
Canon MG5250MFC
Router/modem TP-Link running WPA2SK
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