Random crashes with pattern in event log

[Ukiii]

Hello Everyone,
Can I get some help in relation to the above from you guys? It seems I do experience certain crashes for which I cannot find any possible explanation. There are few similar threads out there where similar events in the event log occur near the crash, but I haven't been able to resolve my issue after their examining. First of all my PC specs:

Win 7 Prof X64
AMD Phenom II x4 955BE
GA-790FXTA-UD5 F2
Corsair Dominator 4 x 2GB CL7 CMD8GX3M4A1333C7
MSI N460GTX Cyclone 678 D5 OC/Sapphire Radeon HD 5870 Vapor-X 2GB
Cooler Master Silent Pro M700 700W 80+
+3.3V - 28 A
+5V - 25 A
+12V1 - 50 A
-12V - 0,5 A
+5VSB - 2,5 A

None of the components has been overclocked. All the drivers are up to date. The GPU is a stock overclock, and the crashes occur both with Nvidia and ATI. (I have Nvidia now as my HD 5870 has been RMA'd). RAM was checked by Memtest - OK ( although I might do few more continuous runs later on as per suggestions in the different forums).

The crash relates to Kernel Power errors. I have only two dumps from the said crashes (they both relate, I think, to the graphics - see attached zip's).

View attachment 115031

View attachment 115032

The remaining crashes for which I'm going to put the event log excerpts, ended up with hard resets and no crash dump file.

If you have a look at the event log below, you'll see that there are two events before the kernel power crash that have sth to do with Microsoft Filter Manager. Both are exactly the same, and even all the values are exactly the same. There is one more thing that I've just noticed; other event, just before those two filter manager events is very odd; it says that "the operating system has been launched at the (time given plus couple of digits and letters). This particular event always comes BEFORE the filter manager events and approx 8-10 seconds BEFORE!! the crash.. Isn't it weird? The crashes happen only during gaming in 3D mode, never in 2D mode. Please note this event is not included in the piece below.

The following is the excerpt from the event log in relation to the filter manager and crash events (all other crashes are preceded with EXACTLY the same filter manager events - even the alpha numeric strings are the same) Please note I'm Polish, the OS is Polish version as well, and I'll do my best to translate all the details highlighted in red into English (if you need to have more details translated please let me know:


Nazwa dziennika:System
Źródło: Microsoft-Windows-Kernel-Power
Data: 2010-11-05 13:39:39
Identyfikator zdarzenia:41
Kategoria zadania: (63)
Poziom: Krytyczne
Słowa kluczowe: (2)
Użytkownik: SYSTEM
Komputer: Luki-Komputer
Opis:
System został uruchomiony ponownie bez uprzedniego czystego zamknięcia. Przyczyną tego błędu może być fakt, że system przestał odpowiadać, uległ awarii lub nastąpiła nieoczekiwana utrata zasilania (The system has been booted again without a previous clean shutdown. The reason for this error might be the fact that the system stopped responding, malfunctioned or there was a sudden power loss).
Kod XML zdarzenia:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>2</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000002</Keywords>
<TimeCreated SystemTime="2010-11-05T13:39:39.487213900Z" />
<EventRecordID>20131</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>Luki-Komputer</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="BugcheckCode">59</Data>
<Data Name="BugcheckParameter1">0xc0000005</Data>
<Data Name="BugcheckParameter2">0xfffff880049a1c8e</Data>
<Data Name="BugcheckParameter3">0xfffff88008e318c0</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">false</Data>
<Data Name="PowerButtonTimestamp">0</Data>
</EventData>
</Event>

Nazwa dziennika:System
Źródło: Microsoft-Windows-FilterManager
Data: 2010-11-05 13:39:39
Identyfikator zdarzenia:6
Kategoria zadania:Brak
Poziom: Informacje
Słowa kluczowe:
Użytkownik: SYSTEM
Komputer: Luki-Komputer
Opis:
Filtr systemu plików MpFilter (6.1, ?2010?-?03?-?20T05:58:08.000000000Z) został pomyślnie załadowany i zarejestrował się w menedżerze filtrów ((The filter for files system MpFilter has been loaded and it registered itself in the filter manager).
Kod XML zdarzenia:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-FilterManager" Guid="{F3C5E28E-63F6-49C7-A204-E48A1BC4B09D}" />
<EventID>6</EventID>
<Version>0</Version>
<Level>4</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000000</Keywords>
<TimeCreated SystemTime="2010-11-05T13:39:39.440413900Z" />
<EventRecordID>20126</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>Luki-Komputer</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="FinalStatus">0x0</Data>
<Data Name="DeviceVersionMajor">6</Data>
<Data Name="DeviceVersionMinor">1</Data>
<Data Name="DeviceNameLength">8</Data>
<Data Name="DeviceName">MpFilter</Data>
<Data Name="DeviceTime">2010-03-20T05:58:08.000000000Z</Data>
</EventData>
</Event>

Nazwa dziennika:System
Źródło: Microsoft-Windows-FilterManager
Data: 2010-11-05 13:39:31
Identyfikator zdarzenia:6
Kategoria zadania:Brak
Poziom: Informacje
Słowa kluczowe:
Użytkownik: SYSTEM
Komputer: Luki-Komputer
Opis:
Filtr systemu plików FileInfo (6.1, ?2009?-?07?-?13T23:34:25.000000000Z został pomyślnie załadowany i zarejestrował się w menedżerze filtrów. (The filter for files system FileInfo has been loaded and it registered itself in the filter manager))
Kod XML zdarzenia:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-FilterManager" Guid="{F3C5E28E-63F6-49C7-A204-E48A1BC4B09D}" />
<EventID>6</EventID>
<Version>0</Version>
<Level>4</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000000</Keywords>
<TimeCreated SystemTime="2010-11-05T13:39:31.702800400Z" />
<EventRecordID>20125</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>Luki-Komputer</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="FinalStatus">0x0</Data>
<Data Name="DeviceVersionMajor">6</Data>
<Data Name="DeviceVersionMinor">1</Data>
<Data Name="DeviceNameLength">8</Data>
<Data Name="DeviceName">FileInfo</Data>
<Data Name="DeviceTime">2009-07-13T23:34:25.000000000Z</Data>
</EventData>
</Event>

Please HELP!!

Thank you.

 

[zigzag3143]

Hello Everyone,
Can I get some help in relation to the above from you guys? It seems I do experience certain crashes for which I cannot find any possible explanation. There are few similar threads out there where similar events in the event log occur near the crash, but I haven't been able to resolve my issue after their examining. First of all my PC specs:

Win 7 Prof X64
AMD Phenom II x4 955BE
GA-790FXTA-UD5 F2
Corsair Dominator 4 x 2GB CL7 CMD8GX3M4A1333C7
MSI N460GTX Cyclone 678 D5 OC/Sapphire Radeon HD 5870 Vapor-X 2GB
Cooler Master Silent Pro M700 700W 80+
+3.3V - 28 A
+5V - 25 A
+12V1 - 50 A
-12V - 0,5 A
+5VSB - 2,5 A

None of the components has been overclocked. All the drivers are up to date. The GPU is a stock overclock, and the crashes occur both with Nvidia and ATI. (I have Nvidia now as my HD 5870 has been RMA'd). RAM was checked by Memtest - OK ( although I might do few more continuous runs later on as per suggestions in the different forums).

The crash relates to Kernel Power errors. I have only two dumps from the said crashes (they both relate, I think, to the graphics - see attached zip's).

View attachment 115031

View attachment 115032

The remaining crashes for which I'm going to put the event log excerpts, ended up with hard resets and no crash dump file.

If you have a look at the event log below, you'll see that there are two events before the kernel power crash that have sth to do with Microsoft Filter Manager. Both are exactly the same, and even all the values are exactly the same. There is one more thing that I've just noticed; other event, just before those two filter manager events is very odd; it says that "the operating system has been launched at the (time given plus couple of digits and letters). This particular event always comes BEFORE the filter manager events and approx 8-10 seconds BEFORE!! the crash.. Isn't it weird? The crashes happen only during gaming in 3D mode, never in 2D mode. Please note this event is not included in the piece below.

The following is the excerpt from the event log in relation to the filter manager and crash events (all other crashes are preceded with EXACTLY the same filter manager events - even the alpha numeric strings are the same) Please note I'm Polish, the OS is Polish version as well, and I'll do my best to translate all the details highlighted in red into English (if you need to have more details translated please let me know:


Nazwa dziennika:System
Źródło: Microsoft-Windows-Kernel-Power
Data: 2010-11-05 13:39:39
Identyfikator zdarzenia:41
Kategoria zadania: (63)
Poziom: Krytyczne
Słowa kluczowe: (2)
Użytkownik: SYSTEM
Komputer: Luki-Komputer
Opis:
System został uruchomiony ponownie bez uprzedniego czystego zamknięcia. Przyczyną tego błędu może być fakt, że system przestał odpowiadać, uległ awarii lub nastąpiła nieoczekiwana utrata zasilania (The system has been booted again without a previous clean shutdown. The reason for this error might be the fact that the system stopped responding, malfunctioned or there was a sudden power loss).
Kod XML zdarzenia:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>2</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000002</Keywords>
<TimeCreated SystemTime="2010-11-05T13:39:39.487213900Z" />
<EventRecordID>20131</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>Luki-Komputer</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="BugcheckCode">59</Data>
<Data Name="BugcheckParameter1">0xc0000005</Data>
<Data Name="BugcheckParameter2">0xfffff880049a1c8e</Data>
<Data Name="BugcheckParameter3">0xfffff88008e318c0</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">false</Data>
<Data Name="PowerButtonTimestamp">0</Data>
</EventData>
</Event>

Nazwa dziennika:System
Źródło: Microsoft-Windows-FilterManager
Data: 2010-11-05 13:39:39
Identyfikator zdarzenia:6
Kategoria zadania:Brak
Poziom: Informacje
Słowa kluczowe:
Użytkownik: SYSTEM
Komputer: Luki-Komputer
Opis:
Filtr systemu plików MpFilter (6.1, ?2010?-?03?-?20T05:58:08.000000000Z) został pomyślnie załadowany i zarejestrował się w menedżerze filtrów ((The filter for files system MpFilter has been loaded and it registered itself in the filter manager).
Kod XML zdarzenia:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-FilterManager" Guid="{F3C5E28E-63F6-49C7-A204-E48A1BC4B09D}" />
<EventID>6</EventID>
<Version>0</Version>
<Level>4</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000000</Keywords>
<TimeCreated SystemTime="2010-11-05T13:39:39.440413900Z" />
<EventRecordID>20126</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>Luki-Komputer</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="FinalStatus">0x0</Data>
<Data Name="DeviceVersionMajor">6</Data>
<Data Name="DeviceVersionMinor">1</Data>
<Data Name="DeviceNameLength">8</Data>
<Data Name="DeviceName">MpFilter</Data>
<Data Name="DeviceTime">2010-03-20T05:58:08.000000000Z</Data>
</EventData>
</Event>

Nazwa dziennika:System
Źródło: Microsoft-Windows-FilterManager
Data: 2010-11-05 13:39:31
Identyfikator zdarzenia:6
Kategoria zadania:Brak
Poziom: Informacje
Słowa kluczowe:
Użytkownik: SYSTEM
Komputer: Luki-Komputer
Opis:
Filtr systemu plików FileInfo (6.1, ?2009?-?07?-?13T23:34:25.000000000Z został pomyślnie załadowany i zarejestrował się w menedżerze filtrów. (The filter for files system FileInfo has been loaded and it registered itself in the filter manager))
Kod XML zdarzenia:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-FilterManager" Guid="{F3C5E28E-63F6-49C7-A204-E48A1BC4B09D}" />
<EventID>6</EventID>
<Version>0</Version>
<Level>4</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000000</Keywords>
<TimeCreated SystemTime="2010-11-05T13:39:31.702800400Z" />
<EventRecordID>20125</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>Luki-Komputer</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="FinalStatus">0x0</Data>
<Data Name="DeviceVersionMajor">6</Data>
<Data Name="DeviceVersionMinor">1</Data>
<Data Name="DeviceNameLength">8</Data>
<Data Name="DeviceName">FileInfo</Data>
<Data Name="DeviceTime">2009-07-13T23:34:25.000000000Z</Data>
</EventData>
</Event>

Please HELP!!

Thank you.

Both of the 2 DMP files enclosed were caused by the video driver. Use these instructions to remove and re-install


When upgrading your graphic driver you MUST remove all traces of the current driver. In order to do that we recommend using Guru3D - Driver Sweeper

When it is removed then download and install the fresh copy.


Let us know if you need further assistance


Ken J

 

[Ukiii]

Thank you Ken J,

I already did that. It didn't help. The GPU i have right now has been installed after uninstalling my 5870, and the OS was cleaned by Driver Sweeper from the old drivers in safe mode. Any othersuggestions?

 

[Ukiii]

Is there no one who could have a look at this issue?

 

[usasma]

We will need any memory dump files that have occurred since you've updated the video drivers. That will enable us to see if there's another cause.

I suggest starting all troubleshooting with the following diagnostic tests. They'll save you a lot of time and heartache if there is a hardware failure, and you'll have the disks on hand in case you need them in the future:

H/W Diagnostics:
Please start by running these bootable hardware diagnostics:
Memory Diagnostics (read the details at the link)
HD Diagnostic (read the details at the link)

Also, please run one of these free, independent online malware scans to ensure that your current protection hasn't been compromised: Malware (read the details at the link)

Also, please try this procedure:

SFC.EXE /SCANNOW
Go to Start and type in "cmd.exe" (without the quotes)
At the top of the search box, right click on the cmd.exe and select "Run as adminstrator"
In the black window that opens, type "SFC.EXE /SCANNOW" (without the quotes) and press Enter.
Let the program run and post back what it says when it's done.

Finally, please post this information for us to have a look at. The additional reports will be of value even if you aren't having any more BSOD's: http://www.sevenforums.com/crashes-debugging/96879-blue-screen-death-bsod-posting-instructions.html

 

[Ukiii]

Hello Usasma,
Thank you for taking your time to help with the matter.

I've done few of the suggested actions:

Sysytem File Check - reported full OS integrity
Malware check (ESET) - no threats found (I do use Microsoft Security Essentials)

Memtest86+:
I had two sessions not long ago which didn't show any issues with RAM chips. I did however run only one pass of the test, hence I will repeat it again and run for at least three passes (as suggested in your website - nice one btw).

When it comes to the HDD test, I have Samsung Spinpoint F3 HD502HJ with the OS on it. It seems that the DOS application HUTIL from Samsung's website does not support my model. Should I use it anyway??

Thanks.

 

[usasma]

Give the Samsung test a try. If it doesn't work for you, then try these:
- Seagate Seatools
- Hitachi Drive Fitness Test
- HDTune

 

[Ukiii]

I've just experienced another crash while playing game in 3D mode.
Below you'll find BSOD dump and System File Collection zip attached.

EDIT:
I'm not sure if what's in the attachment is in English or Polish. Let me know if you encounter any linguistci issues.

 

[usasma]

Have you run the hard drive test?

The perfmon report shows:
NVIDIA High Definition Audio is disabled
Realtek PCIe GBE Family Controller is disabled
Is this deliberate? If so, why?

I suspect your video card. First, please do the following:
- download the Drivers Only for your video card (DO NOT download the entire Catalyst Control Center)
- uninstall the ATI stuff from your system using Control Panel...Programs...Uninstall a program
- install the freshly downloaded Driver Only package and monitor for further BSOD's


Then, please run Driver Verifier according to these instructions:

Using Driver Verifier is an iffy proposition. Most times it'll crash and it'll tell you what the driver is. But sometimes it'll crash and won't tell you the driver. Other times it'll crash before you can log in to Windows. If you can't get to Safe Mode, then you'll have to resort to offline editing of the registry to disable Driver Verifier.

So, I'd suggest that you first backup your stuff and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Win7 Startup Repair feature).

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
NOTE: You can use Low Resource Simulation if you'd like. From my limited experimentation it makes the BSOD's come faster.
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out. If it doesn't crash for you, then let it run for at least 36 hours of continuous operation (an estimate on my part).

Reboot into Windows (after the crash) and turn off Driver Verifier by going back in and selecting "Delete existing settings" on the first page, then locate and zip up the memory dump file and upload it with your next post.

If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.

If that doesn't work, post back and we'll have to see about fixing the registry entry off-line:

Delete these registry keys (works in XP, Vista, Win7):
        HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\Memory Management\VerifyDrivers
        HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\Memory Management\VerifyDriverLevel

More info on this at this link: Using Driver Verifier to identify issues with Windows drivers for advanced users

Because of the different BSOD error codes, please also run these free stress tests (DON'T run when running Driver Verifier):

FurMark download site: FurMark: VGA Stress Test, Graphics Card and GPU Stability Test, Burn-in Test, OpenGL Benchmark and GPU Temperature | oZone3D.Net
FurMark Setup:
- If you have more than one GPU, select Multi-GPU during setup
- In the Run mode box, select "Stability Test" and "Log GPU Temperature"
Click "Go" to start the test
- Run the test until the GPU temperature maxes out - or until you start having problems (whichever comes first).
- Click "Quit" to exit

Prime95 download site: Free Software - GIMPS
Prime95 Setup:
- extract the contents of the zip file to a location of your choice
- double click on the executable file
- select "Just stress testing"
- select the "Blend" test. If you've already run MemTest overnight please run the "Small FFTs" test instead. (run all 3 if you find a problem and note how long it takes to error out with each)
- "Number of torture test threads to run" should equal the number of CPU's times 2 (if you're using hyperthreading).
The easiest way to figure this out is to go to Task Manager...Performance tab - and see the number of boxes under CPU Usage History
Then run the test for 6 to 24 hours - or until you get errors (whichever comes first).
This won't necessarily crash the system - but check the output in the test window for errors.
The Test selection box and the stress.txt file describes what components that the program stresses.
More details on the use of this test: Torture test your CPU with Prime95

Two other video stress tests (may be more stressful than FurMark):
Video Memory stress Test - МИРNVIDIA / Утилиты / VMT
Artifact Locator - МИРNVIDIA / Утилиты / Artifact Locator
Sorry, but I don't read the language that this website is made in.

BSOD BUGCHECK SUMMARY

[font=lucida console]
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Mon Nov 22 09:52:27.427 2010 (UTC - 5:00)
System Uptime: 0 days 6:19:12.160
Probably caused by : dxgmms1.sys ( dxgmms1!VIDMM_GLOBAL::CloseOneAllocation+264 )
BUGCHECK_STR:  0xc2_7
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  Addon.exe
Bugcheck code 000000C2
Arguments 00000000`00000007 00000000`00001097 00000000`0022dff8 fffffa80`00e96a20
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Tue Nov 16 11:58:44.341 2010 (UTC - 5:00)
System Uptime: 0 days 8:45:51.699
Probably caused by : dxgmms1.sys ( dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForPreparation+2b )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
BUGCHECK_STR:  0x7E
Bugcheck code 1000007E
Arguments ffffffff`c0000005 fffff880`03f79cf7 fffff880`038ff6a8 fffff880`038fef10
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Fri Nov  5 08:39:00.779 2010 (UTC - 5:00)
System Uptime: 0 days 4:51:36.090
Probably caused by : atikmdag.sys ( atikmdag+383c8e )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x3B
PROCESS_NAME:  Addon.exe
Bugcheck code 0000003B
Arguments 00000000`c0000005 fffff880`049a1c8e fffff880`08e318c0 00000000`00000000
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
  
  [/font]

 

[Ukiii]

Have you run the hard drive test?

Hi Usasma,

Well, i don't know what's going on but i tried to use HDTune and it crashed twice while I was trying to error scan the Samsung. What's more, there are only two lines under "health" tab, whereas my second disk WD Caviar Black shows at least 15.

Samsung Health Tab:
View attachment 116949

each time I try to switch to Samsung view, HDTune crashes. would it not have HDD SMART enabled? God, I think I'll simply buy new HDD and work away with the new one...

There is another view from Crystal Disk Info:

Caviar
View attachment 116958


Samsung
View attachment 116957


What's going on???

 

[usasma]

Try the Seagate Seatools test. If that doesn't work, then try the Hitachi Drive Fitness Test
I'm pretty sure that the Samsung drive is dying. Backup anything important on it IMMEDIATELY!!!
There are many different ways that a hard drive can die - and some of them will prevent the system from booting to a hard drive (or even a memtest) bootable disk.

At work if we can't get a test done on a drive we replace it.
So, I'd suggest trying another hard drive if you can't get a test to run. If that new hard drive works OK, then you've proven that the Samsung drive is dying.

 

[Ukiii]

Hello Usasma,

Sorry for the delay in response. I had a look at my configuration inside the case and it turned out my OS disk was connected through Sata 6Gb port. As soon as I put it through the Sata 3Gb, all the functions in HD Tune are available. I even tried the Seagate Seatools and it seems everything works just fine (Samsung passed the test).

I've ordered a new 60GB SSD. I want to try to do Win7 clean install. With all the information in relation to proper installation, through all the info in regard to maintenance and performance that I've found here, I think it will be simply better if I just do the clean install. After investigation I noticed that for example my chipset (NB/SB) drivers are not up to date. I have AMD 790FX chipset and just to even find the right one on AMD website is pretty "dodgy"... I remeber seeing a post in one of the forums where a user was saying that it is so easy to get the right nVidia chipset, whereas trying to find AMD is simply tiresome and hectic..

Thank you again for the time you devoted to my problem and to me.
Much appreciated.

I'll be running full diagnostic after the clean install so then I might have some good news which I will definitely share with you if everything works fine.

Thanks and in the meantime +1 for your efforts and help.

Luc.

 

[usasma]

Thanks for letting us know! I hope that this fixes things for you!