Random crashs (Followed posting tutorial,everything included)

[Joeygfrantz92]

2-3 months ago, i built my very first computer. Everything was fine, i made sure to secure all the plugs. I make sure that everything has plenty of room and has sufficient air flow. But starting 2-3 days ago, I have been getting complete system lock ups. Every time it's locked up has been while playing a game. Now I've been doing as much research as possible and its come to the point where I'm just getting frustrated. Wondering if anyone could help me out and point me in the right direction.

Is Windows 7 . . .
- x86 (32-bit) or x64 ? x86(32-bit)
- the original installed OS on the system? Yes
- an OEM or full retail version? - Full retail


- What is the age of system (hardware)? 2-3 months old, if that.
- What is the age of OS installation - No older then the computer it's self.

 

[Prof Kerfuffle]

Hi,
When your playing does your graphics card get sufficient cooling? You said your computer only locks up in game play, does it ever freeze on intense software? (HD video editing, high resolution photo editing...)
It could be driver issues. Is your ram, gpu or cpu oc'ed?

Please fill out your system specs so people can see what hardware your dealing with.

 

[Joeygfrantz92]

I have only had one lock up, while not playing a game and i was only searching the web. I don't really do any editing or anything like that.

Windows: Windows 7 Home Edition, Version 6.1.7600, , 32 Bit.
Internet Explorer: 8.0.7600.16385
Memory (RAM): 3327 MB
CPU Info: AMD Phenom(tm) II X6 1055T Processor
CPU Speed: 2804.7 MHz
Sound Card: Speakers (Realtek High Definiti
Display Adapters: ATI Radeon HD 5800 Series | ATI Radeon HD 5800 Series | ATI Radeon HD 5800 Series | RDPDD Chained DD | RDP Encoder Mirror Driver | RDP Reflector Display Driver
Monitors: 1x; Acer P205H |
Screen Resolution: 1600 X 900 - 32 bit
Network: Network Present
Network Adapters: Realtek PCIe GBE Family Controller
CD / DVD Drives: D: HL-DT-STDVDRAM GH24NS50 | E: ZSTS PIRC5YR
Ports: NOT Present NOT Present
Mouse: 8 Button Wheel Mouse Present
Hard Disks: C: 1397.3GB
Hard Disks - Free: C: 1188.4GB
USB Controllers: 7 host controllers.
Firewire (1394): Not Detected
Manufacturer: American Megatrends Inc.
Product Make: System Product Name
AC Power Status: OnLine
BIOS Info: | |
Time Zone: Eastern Standard Time
Battery: No Battery
Motherboard: ASUSTeK Computer INC. M4A89GTD-PRO/USB3
IP Address: 192.168.1.101 |
MAC Address: 48-5B-39-6F-F0-62
Host Name: JOEY-PC
:

I just found the box that the RAM came in and their 2 sticks of 2gb, PC3-10600|1333MHz DDR3. Made by kingston.

If there are any other specs needed please let me know.

 

[Prof Kerfuffle]

Describe what happens when it freezes. Does it lag big style and the cusor freeze?

Does the screen go black?

Does the screen go gray?

 

[Joeygfrantz92]

Everything literally just stops. Whatever the image is on the screen freezes, including the cursor. I haven't had sound on when this happens, so i'm not sure if the sound freezes too or not.

 

[Prof Kerfuffle]

It could be that your bios needs, updating, you have bad ram (or incorrectly inserted it) or even a weak psu (or broken)

Try this for the ram check MemTest: RAM reliability tester for Windows

 

[zigzag3143]

There are several ways to find what the problem is. The best is to go into event viewer (type eventvwr in search). Go to the windows log>application tab.

You want to look for critical errors (they have red in the left column ).

When you find them you want to look for critical errors that say app hang, app crash, or anything that relates to the problem.

When you find them please note the event ID, and the source codes and tell us what they are.

Let us know if you need help with any of this.

Ken

 

[Joeygfrantz92]

Im running the RAM test at the moment.
I'll try updating the BIOs afterwards.
Do you really think the PSU could be bad? I mean its ran fine since i bought it and its almost brand new.

 

[Prof Kerfuffle]

Im running the RAM test at the moment.
I'll try updating the BIOs afterwards.
Do you really think the PSU could be bad? I mean its ran fine since i bought it and its almost brand new.

This powers everything and can effect hardware performance

 

[Joeygfrantz92]

@Zigzag, im looking through the log right now, i see two recent cases, where the game has stop responded and shut down. This was different from the normal lock ups, this lock up seemed to be the game only and didn't require a complete reboot. Here's one of the logs that caused the game to lock up.

System

- Provider


[ Name] Application Hang


- EventID 1002


[ Qualifiers] 0



Level 2


Task 101


Keywords 0x80000000000000

- TimeCreated


[ SystemTime] 2010-12-16T18:44:21.000000000Z



EventRecordID 11010


Channel Application


Computer Joey-PC


Security
- EventData


Wow.exe


4.0.3.13329


5e0


01cb9d50d63a0838


63


C:\Users\Public\Games\World of Warcraft\Wow.exe


7bda43ea-0944-11e0-994c-485b396ff062


55006E006B006E006F0077006E0000000000



@Prof, Yes i understand this. What im asking, is could a PSU really just die out of the blue? Im good about keeping it dust free.

 

[Prof Kerfuffle]

Yes it depends on the quality of the psu. If its a cheap psu it is more likely to fail than a high quality psu. I have a ocz 700 watts to make sure it is not likely to fail or make sure I have enough power to power current parts as well as future parts.

But am sure the problem is the gpu on your system

 

[Joeygfrantz92]

Here's my PSU Silent Pro M700 - Cooler Master - Leading Provider of Computer Case | Cooler | Power Supply

Is there anyway to test my GPU?
It really seems like a driver is out of place somewhere, but im no expert, only knowledge i have is from lurking forums.

 

[Prof Kerfuffle]

Here's my PSU Silent Pro M700 - Cooler Master - Leading Provider of Computer Case | Cooler | Power Supply

Is there anyway to test my GPU?
It really seems like a driver is out of place somewhere, but im no expert, only knowledge i have is from lurking forums.

Try a stress test for your gpu and monitor your temperatures

FILL OUT YOUR SYSTEM SPECS

 

[Joeygfrantz92]

Okay, i've filled out the system specs. I ran a stress test on the graphics card using FurMark. It ran for awhile and topped out at 70 Celsius.