Random Freezing Lenovo Y580, Possible Hard Drive errors

E

ebbitten

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Recently my computer has been occasionally freezing while I've been browsing online. It doesn't actually get to the point of BSOD but programs will stop working and I eventually won't be able to close or open anything, including task manager.

I tried running CHKDSK to see if that could fix things, (it has crashed since then unfortuantely), doing so somehow filled up my hard drive. I went from having around 700 GB free to only having a couple hundred MBs free. I tried this two more times.

I've attached the dump log as requested as well as the three logs of the CHKDSK that I found in event viewer.

Thanks!
 

My Computer My Computer

At a glance

Windows 7 Home Premium x64Intel® Core™2 Duo CPU T6600 @ 2.20GHz3.84 GBMobile Intel(R) 4 Series Express Chipset Family
Computer Manufacturer/Model Number
Sony Vaio VGN-NW270F
OS
Windows 7 Home Premium x64
CPU
Intel® Core™2 Duo CPU T6600 @ 2.20GHz
Motherboard
Board: Sony Corporation VAIO Bus Clock: 200 megahertz
Memory
3.84 GB
Graphics Card(s)
Mobile Intel(R) 4 Series Express Chipset Family
Sound Card
Not sure
Monitor(s) Displays
Generic PnP Monitor (15.3"vis, s/n 9)
Hard Drives
Optiarc BD ROM BC-5500S4 [Optical drive]
Ricoh Memory Stick Disk Device -- drive 2
Ricoh SD/MMC Disk Device -- drive 1
SAMSUNG HM320II [Hard drive] (320.07 GB) -- drive 0, s/n S207JD0SA11505, rev 2AC101C4, SMART Status: Healthy
PSU
Laptop, not sure do have a 19.5V AC Adapter
Case
Enclosure Type: Notebook
Cooling
Not sure
Code: 
CHKDSK is verifying files (stage 1 of 5)...
Cleaning up instance tags for file 0x1bead.
  451328 file records processed.                                         

File verification completed.
  807 large file records processed.                                   

  0 bad file records processed.                                     

  0 EA records processed.                                           

  60 reparse records processed.                                      

CHKDSK is verifying indexes (stage 2 of 5)...
  580808 index entries processed.                                        

Index verification completed.
  0 unindexed files scanned.                                        

  0 unindexed files recovered.                                      

CHKDSK is verifying security descriptors (stage 3 of 5)...
  451328 file SDs/SIDs processed.                                        

Cleaning up 604 unused index entries from index $SII of file 0x9.
Cleaning up 604 unused index entries from index $SDH of file 0x9.
Cleaning up 604 unused security descriptors.
Security descriptor verification completed.
  64741 data files processed.                                           

CHKDSK is verifying Usn Journal...
  35120152 USN bytes processed.                                            

Usn Journal verification completed.
CHKDSK is verifying file data (stage 4 of 5)...
  451312 files processed.                                                

File data verification completed.
CHKDSK is verifying free space (stage 5 of 5)...
  163805741 free clusters processed.                                        

Free space verification is complete.
Adding 163790195 bad clusters to the Bad Clusters File.
Correcting errors in the master file table's (MFT) BITMAP attribute.
Correcting errors in the Volume Bitmap.
[U][COLOR="Red"]Windows has made corrections to the file system[/COLOR][/U].

 961739479 KB total disk space.
 305751440 KB in 362629 files.
    182668 KB in 64742 indexes.
 655160780 KB in bad sectors.
    582411 KB in use by the system.
     65536 KB occupied by the log file.
     62180 KB available on disk.

      4096 bytes in each allocation unit.
 240434869 total allocation units on disk.
     15545 allocation units available on disk.

Internal Info:
00 e3 06 00 63 85 06 00 17 44 0b 00 00 00 00 00  ....c....D......
58 16 00 00 3c 00 00 00 00 00 00 00 00 00 00 00  X...<...........
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................

Windows has finished checking your disk.
Please wait while your computer restarts.
"
Code: 
Level	Date and Time	Source	Event ID	Task Category
Information	6/6/2014 9:55:21 PM	Microsoft-Windows-Wininit	1001	None	"

Checking file system on C:
The type of the file system is NTFS.

A disk check has been scheduled.
Windows will now check the disk.                         

CHKDSK is verifying files (stage 1 of 5)...
  451328 file records processed.                                         

File verification completed.
  919 large file records processed.                                   

  0 bad file records processed.                                     

  0 EA records processed.                                           

  60 reparse records processed.                                      

CHKDSK is verifying indexes (stage 2 of 5)...
  580830 index entries processed.                                        

Index verification completed.
  0 unindexed files scanned.                                        

  0 unindexed files recovered.                                      

CHKDSK is verifying security descriptors (stage 3 of 5)...
  451328 file SDs/SIDs processed.                                        

Cleaning up 9 unused index entries from index $SII of file 0x9.
Cleaning up 9 unused index entries from index $SDH of file 0x9.
Cleaning up 9 unused security descriptors.
Security descriptor verification completed.
  64752 data files processed.                                           

CHKDSK is verifying Usn Journal...
  35515928 USN bytes processed.                                            

Usn Journal verification completed.
CHKDSK is verifying file data (stage 4 of 5)...
  451312 files processed.                                                

File data verification completed.
CHKDSK is verifying free space (stage 5 of 5)...
  1021214 free clusters processed.                                        

Free space verification is complete.
Adding 1003926 bad clusters to the Bad Clusters File.
Correcting errors in the master file table's (MFT) BITMAP attribute.
Correcting errors in the Volume Bitmap.
[U][COLOR="Red"]Windows has made corrections to the file system.[/COLOR][/U]

 961739479 KB total disk space.
 301728768 KB in 362636 files.
    182664 KB in 64753 indexes.
 659176484 KB in bad sectors.
    582411 KB in use by the system.
     65536 KB occupied by the log file.
     69152 KB available on disk.

      4096 bytes in each allocation unit.
 240434869 total allocation units on disk.
     17288 allocation units available on disk.

Internal Info:
00 e3 06 00 75 85 06 00 27 44 0b 00 00 00 00 00  ....u...'D......
58 16 00 00 3c 00 00 00 00 00 00 00 00 00 00 00  X...<...........
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................

Windows has finished checking your disk.
Please wait while your computer restarts.
"
Code: 
Level	Date and Time	Source	Event ID	Task Category
Information	6/7/2014 2:01:10 AM	Microsoft-Windows-Wininit	1001	None	"

Checking file system on C:
The type of the file system is NTFS.

A disk check has been scheduled.
Windows will now check the disk.                         

CHKDSK is verifying files (stage 1 of 5)...
  451328 file records processed.                                         

File verification completed.
  922 large file records processed.                                   

  0 bad file records processed.                                     

  0 EA records processed.                                           

  60 reparse records processed.                                      

CHKDSK is verifying indexes (stage 2 of 5)...
  560166 index entries processed.                                        

Index verification completed.
  0 unindexed files scanned.                                        

  0 unindexed files recovered.                                      

CHKDSK is verifying security descriptors (stage 3 of 5)...
  451328 file SDs/SIDs processed.                                        

Cleaning up 14 unused index entries from index $SII of file 0x9.
Cleaning up 14 unused index entries from index $SDH of file 0x9.
Cleaning up 14 unused security descriptors.
Security descriptor verification completed.
  54420 data files processed.                                           

CHKDSK is verifying Usn Journal...
  33963024 USN bytes processed.                                            

Usn Journal verification completed.
CHKDSK is verifying file data (stage 4 of 5)...
  451312 files processed.                                                

File data verification completed.
CHKDSK is verifying free space (stage 5 of 5)...
  6113015 free clusters processed.                                        

Free space verification is complete.
Adding 6050196 bad clusters to the Bad Clusters File.
Correcting errors in the master file table's (MFT) BITMAP attribute.
Correcting errors in the Volume Bitmap.
[U][COLOR="red"]Windows has made corrections to the file system.[/COLOR][/U]

 961739479 KB total disk space.
 277363132 KB in 356685 files.
    166668 KB in 54421 indexes.
 683377268 KB in bad sectors.
    581135 KB in use by the system.
     65536 KB occupied by the log file.
    251276 KB available on disk.

      4096 bytes in each allocation unit.
 240434869 total allocation units on disk.
     62819 allocation units available on disk.

Internal Info:
00 e3 06 00 da 45 06 00 91 e9 0a 00 00 00 00 00  .....E..........
4e 16 00 00 3c 00 00 00 00 00 00 00 00 00 00 00  N...<...........
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................

Windows has finished checking your disk.
Please wait while your computer restarts.
"
Are you receiving BSOD"s?

Post a screenshot of your Hard Drive(s) using Crystal Disk Info software:
Run a Hard Drive test:
 

My Computer My Computer

At a glance

Windows 10 Home 64BitIntel Core i5 10400 @ 2.90GHz8.00GB Single-Channel Unknown @ 1329MHz (16-2...
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self assembled
OS
Windows 10 Home 64Bit
CPU
Intel Core i5 10400 @ 2.90GHz
Motherboard
Intel Corporation DG41WV (PROCESSOR)
Memory
8.00GB Single-Channel Unknown @ 1329MHz (16-20-20-38)
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
DELL E170S
Screen Resolution
1280x1024 pixels
Hard Drives
931GB TOSHIBA DT01ACA100 (SATA)
238GB TEAM TM8PS7256G (SATA SSD)
Case
Nothing Fancy
Cooling
Fans
Keyboard
A4 Tech Co LTD
Mouse
A4 Tech Co Ltd/Logitech
Internet Speed
25 Mbps
I am not receiving Blue Screens of Death, rather the computer just completely freezes and sometimes goes black.
 

My Computer My Computer

At a glance

Windows 7 Home Premium x64Intel® Core™2 Duo CPU T6600 @ 2.20GHz3.84 GBMobile Intel(R) 4 Series Express Chipset Family
Computer Manufacturer/Model Number
Sony Vaio VGN-NW270F
OS
Windows 7 Home Premium x64
CPU
Intel® Core™2 Duo CPU T6600 @ 2.20GHz
Motherboard
Board: Sony Corporation VAIO Bus Clock: 200 megahertz
Memory
3.84 GB
Graphics Card(s)
Mobile Intel(R) 4 Series Express Chipset Family
Sound Card
Not sure
Monitor(s) Displays
Generic PnP Monitor (15.3"vis, s/n 9)
Hard Drives
Optiarc BD ROM BC-5500S4 [Optical drive]
Ricoh Memory Stick Disk Device -- drive 2
Ricoh SD/MMC Disk Device -- drive 1
SAMSUNG HM320II [Hard drive] (320.07 GB) -- drive 0, s/n S207JD0SA11505, rev 2AC101C4, SMART Status: Healthy
PSU
Laptop, not sure do have a 19.5V AC Adapter
Case
Enclosure Type: Notebook
Cooling
Not sure

My Computer My Computer

At a glance

Desk1 7 Home Prem / Desk2 10 Pro / Main lap A...Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i...Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop...Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Own build (new) Desk1 / Asus ROG Win 7 / Desk2 1st build
OS
Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
CPU
Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i5 2500
Motherboard
Desk1 Asus P877-V / Desk2 Gigabyte H67 UD3H / Laptop ?
Memory
Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop 8Gb DDR3
Graphics Card(s)
Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Sound Card
Desk 1 & 2 -XONAR DG Realtek High Def audio Laptop
Monitor(s) Displays
Desk 1 Benq HD 2450 / Desk2 Philips 24" / Laptop 17.5"
Screen Resolution
1920x1080 D1 & D2 & Laptop 1
Hard Drives
Desk1 Samsung 120GB 830 SSD
Asus ROG 256GB 850 Pro SSD
Desk2 Samsung 840 256 SSD
Toshiba 120GB EVO
PSU
Desk 1 Corsair HX 1050/ Laptop ? / Desk 2 Corsair HX 650
Case
Desk 1 Cooler HAF XM ? Toshiba laptop / Desk2 Coolermaster
Cooling
Fans on all Desk1 -2 Desk2 - all Coolermasters 5 Laptop ?
Keyboard
Desk 1 MS Sidewinder X6 Desk 2 MS Sidewinder X 4
Mouse
Desk 1&2 - Gigabyte MS 900 gamer - laptop - Logitec wireless
Internet Speed
ADSL2+
Other Info
One other Desktop (tester) and spare Toshba laptop both with SSD's
Running Kaspersky 2016 ISS on all machines config'd identically
Logitec audio stereo systems on each machine (x3)
Canon MG5250MFC
Router/modem TP-Link running WPA2SK
I ran the Seagate application and it said that I the HDD failed the test. I downloaded the DOS version, burned it to a CD-R and am currently trying to run the bootable version of Seagate but have encountered an error. I've been able to select the optical drive to boot from but even when I have the CD in the only message I get when I turn on my laptop is "Starting BCDW..." and then nothing else happens.

I've edited in the Crystal Disk snapshot and also will run the other tool that was posted by Icit2lol
Thanks everyone!
 
Last edited:

My Computer My Computer

At a glance

Windows 7 Home Premium x64Intel® Core™2 Duo CPU T6600 @ 2.20GHz3.84 GBMobile Intel(R) 4 Series Express Chipset Family
Computer Manufacturer/Model Number
Sony Vaio VGN-NW270F
OS
Windows 7 Home Premium x64
CPU
Intel® Core™2 Duo CPU T6600 @ 2.20GHz
Motherboard
Board: Sony Corporation VAIO Bus Clock: 200 megahertz
Memory
3.84 GB
Graphics Card(s)
Mobile Intel(R) 4 Series Express Chipset Family
Sound Card
Not sure
Monitor(s) Displays
Generic PnP Monitor (15.3"vis, s/n 9)
Hard Drives
Optiarc BD ROM BC-5500S4 [Optical drive]
Ricoh Memory Stick Disk Device -- drive 2
Ricoh SD/MMC Disk Device -- drive 1
SAMSUNG HM320II [Hard drive] (320.07 GB) -- drive 0, s/n S207JD0SA11505, rev 2AC101C4, SMART Status: Healthy
PSU
Laptop, not sure do have a 19.5V AC Adapter
Case
Enclosure Type: Notebook
Cooling
Not sure
EB given the age of that machine I suspect the drive is about to throw in the towel so back it up if you haven't already.

Plus I don't think running this would not be such a bad idea given it id DDR2 and again aged

MEMTEST

http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.htmlthis one you will need to make a bootable disk set theBIOS to optical (or USB if preferred) boot the machine and let it run for at LEAST 8passes unless the errors come up straight away. Takes fair timeto complete and some leave it running overnight.

Ifthe errors come up quickly then you can stop it and you will have to test eachstick and maybe in each slot to sort the bad one out.
It might seem like overkill but worth doing just in case it is not that crash hot itself and it would be tough if you replaced that drive only to find the RAM fail.
 

My Computer My Computer

At a glance

Desk1 7 Home Prem / Desk2 10 Pro / Main lap A...Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i...Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop...Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Own build (new) Desk1 / Asus ROG Win 7 / Desk2 1st build
OS
Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
CPU
Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i5 2500
Motherboard
Desk1 Asus P877-V / Desk2 Gigabyte H67 UD3H / Laptop ?
Memory
Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop 8Gb DDR3
Graphics Card(s)
Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Sound Card
Desk 1 & 2 -XONAR DG Realtek High Def audio Laptop
Monitor(s) Displays
Desk 1 Benq HD 2450 / Desk2 Philips 24" / Laptop 17.5"
Screen Resolution
1920x1080 D1 & D2 & Laptop 1
Hard Drives
Desk1 Samsung 120GB 830 SSD
Asus ROG 256GB 850 Pro SSD
Desk2 Samsung 840 256 SSD
Toshiba 120GB EVO
PSU
Desk 1 Corsair HX 1050/ Laptop ? / Desk 2 Corsair HX 650
Case
Desk 1 Cooler HAF XM ? Toshiba laptop / Desk2 Coolermaster
Cooling
Fans on all Desk1 -2 Desk2 - all Coolermasters 5 Laptop ?
Keyboard
Desk 1 MS Sidewinder X6 Desk 2 MS Sidewinder X 4
Mouse
Desk 1&2 - Gigabyte MS 900 gamer - laptop - Logitec wireless
Internet Speed
ADSL2+
Other Info
One other Desktop (tester) and spare Toshba laptop both with SSD's
Running Kaspersky 2016 ISS on all machines config'd identically
Logitec audio stereo systems on each machine (x3)
Canon MG5250MFC
Router/modem TP-Link running WPA2SK
ebbitten said:
I ran the Seagate application and it said that I the HDD failed the test.
Click to expand...
Enough indication to say that the disc is failing. Seatools test all the HDD brands good. But take another test, as your primary HDD is a Samsung one. Samsung Drive Diagnostic Utility
ebbitten said:
I downloaded the DOS version, burned it to a CD-R and am currently trying to run the bootable version of Seagate but have encountered an error. I've been able to select the optical drive to boot from but even when I have the CD in the only message I get when I turn on my laptop is "Starting BCDW..." and then nothing else happens.
Click to expand...
Because your storage controller is set to AHCI mode; and DOS (the bootable Seatools uses DOS only) cannot read AHCI.

The tutorial has a not about this AHCI thing .... follow it and see if you can test it then.
 

My Computer My Computer

At a glance

Microsoft Windows 10 Pro Insider Preview 64-bitIntel(R) Core(TM) i3-4130 CPU @ 3.40GHzCorsair Vengence 4GB x2 (8.00GB Dual-Channel ...2047MB GeForce GTS 450 (ZOTAC International)
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
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