Random freezing

[thecowsaysmoo]

So I had 7 installed for a while now, but over the past 2 months, it has been randomly freezing... over and over..... some days it works fine, others it goes 10 minutes, then freeze.

I have been trying to trouble shoot this on my own but with no luck. Initially I thought it was my usb cable for my iPhone, or soundcard, or drivers for video card. I've tinkered and changed everything, with no change in the stability of it.

It was a clean install, and installed by a guy builds computers for a living. I've had 7 on since it went public, previously Windows Vista (which never froze).

I've run Hirens boot CD memory check for 14 hours with no errors, and I regularly clean my computer with ccleaner, and run antivirus and adware stuff too.

Current video card is a recent temp. addition as my 280 is out for an rma. This was happening with both cards.


Thoughts?

________________________________________________________


Here are my specs.

Version EVEREST v5.30.1900
Benchmark Module 2.4.273.0
Homepage Lavalys - Comprehensive IT Security and Management
Report Type Quick Report
Computer
Generator
Operating System Microsoft Windows 7 Professional 6.1.7600 (Win7 RTM)
Date 2010-01-28
Time 16:26


--------[ Summary ]-----------------------------------------------------------------------------------------------------

Computer:
Computer Type ACPI x64-based PC
Operating System Microsoft Windows 7 Professional
OS Service Pack -
Internet Explorer 8.0.7600.16385
DirectX DirectX 11.0
Computer Name
User Name
Logon Domain
Date / Time 2010-01-28 / 16:26

Motherboard:
CPU Type QuadCore Intel Core 2 Quad Q9550, 3300 MHz (8.5 x 388)
Motherboard Name EVGA E175 (3 PCI, 1 PCI-E x1, 2 PCI-E x16, 4 DDR2 DIMM, Audio, Gigabit LAN, IEEE-1394)
Motherboard Chipset nVIDIA nForce 750i SLI
System Memory 8192 MB (DDR2-800 DDR2 SDRAM)
DIMM1: OCZ Gold XTC OCZ2G8002G 2 GB DDR2-800 DDR2 SDRAM (6-6-6-18 @ 400 MHz) (5-5-5-15 @ 333 MHz) (4-4-4-12 @ 266 MHz)
DIMM2: OCZ Gold XTC OCZ2G8002G 2 GB DDR2-800 DDR2 SDRAM (6-6-6-18 @ 400 MHz) (5-5-5-15 @ 333 MHz) (4-4-4-12 @ 266 MHz)
DIMM3: OCZ Gold XTC OCZ2G8002G 2 GB DDR2-800 DDR2 SDRAM (6-6-6-18 @ 400 MHz) (5-5-5-15 @ 333 MHz) (4-4-4-12 @ 266 MHz)
DIMM4: OCZ Gold XTC OCZ2G8002G 2 GB DDR2-800 DDR2 SDRAM (6-6-6-18 @ 400 MHz) (5-5-5-15 @ 333 MHz) (4-4-4-12 @ 266 MHz)
BIOS Type Award (07/07/08)
Communication Port Communications Port (COM1)

Display:
Video Adapter NVIDIA GeForce 6600 GT (128 MB)
Video Adapter NVIDIA GeForce 6600 GT (128 MB)
3D Accelerator nVIDIA GeForce 6600 GT PCI-E
Monitor LG W2353 [23" LCD] (1910290328)

Multimedia:
Audio Adapter Creative SB X-Fi XtremeMusic/Platinum Sound Card
Audio Adapter nVIDIA nForce 430i (MCP51) - High Definition Audio Controller

Storage:
IDE Controller Standard Dual Channel PCI IDE Controller
Storage Controller NVIDIA nForce Serial ATA Controller
Storage Controller NVIDIA nForce Serial ATA Controller
Storage Controller Virtual CloneDrive
Disk Drive ST350063 0AS SCSI Disk Device (500 GB, 7200 RPM, SATA-II)
Disk Drive WDC WD10 01FALS-00J7B SCSI Disk Device (931 GB)
Disk Drive WDC WD10 01FALS-00J7B SCSI Disk Device (931 GB)
Optical Drive ELBY CLONEDRIVE SCSI CdRom Device (Virtual CD-ROM)
Optical Drive TSSTcorp CDDVDW SH-S223Q SCSI CdRom Device (DVD+R9:16x, DVD-R9:12x, DVD+RW:22x/8x, DVD-RW:22x/6x, DVD-RAM:12x, DVD-ROM:16x, CD:48x/32x/48x DVD+RW/DVD-RW/DVD-RAM)
SMART Hard Disks Status OK

Partitions:
C: (NTFS) 931.5 GB (54.6 GB free)
D: (NTFS) 465.8 GB (221.8 GB free)
E: (NTFS) 931.5 GB (188.4 GB free)
Total Size 2328.8 GB (464.8 GB free)

Input:
Keyboard PS/2 Keyboard
Mouse PS/2 Mouse

Network:
Primary IP Address 192.168.1.144
Primary MAC Address 00-1F-BC-08-19-38
Network Adapter NVIDIA nForce Networking Controller (192.168.1.144)
Network Adapter VMware Virtual Ethernet Adapter for VMnet1 (192.168.192.1)
Network Adapter VMware Virtual Ethernet Adapter for VMnet8 (192.168.52.1)

Peripherals:
Printer Fax
Printer Microsoft XPS Document Writer
FireWire Controller Texas Instruments TSB43AB22 1394A-2000 OHCI PHY/Link-Layer Controller (PHY: TI TSB41AB1/2)
USB1 Controller nVIDIA nForce 430i (MCP51) - OHCI USB 1.1 Controller
USB2 Controller nVIDIA nForce 430i (MCP51) - EHCI USB 2.0 Controller

DMI:
DMI BIOS Vendor Phoenix Technologies, LTD
DMI BIOS Version 6.00 PG
DMI System Manufacturer EVGA
DMI System Product nForce 750i SLI
DMI System Version 1
DMI System Serial Number 1
DMI System UUID 00000000-00000000-08070605-04030201
DMI Motherboard Manufacturer EVGA
DMI Motherboard Product nForce 750i SLI
DMI Motherboard Version 1
DMI Motherboard Serial Number 1
DMI Chassis Manufacturer EVGA
DMI Chassis Version nForce 750i SLI
DMI Chassis Serial Number Unknow
DMI Chassis Asset Tag Unknow
DMI Chassis Type Desktop Case
DMI Total / Free Memory Sockets 4 / 0

 

[thecowsaysmoo]

Bump

 

[Pauly]

Does the problem exist in safe mode?

Something you could try, in msconfig disable all items in startup, under services tab tick hide all MS services then untick the rest, reboot and see if prob still there if not its an issue with 3rd party app

 

[richc46]

First you may want to scan with an anti virus and with malwarebytes.
Malwarebytes.org

If nothing shows take a memory diagnostic test over night (need at least 6 hours), Just type the phase in search and then begin the test.

Go to the event viewer after the problem and look for errors.

Here is some information on the subject. If it happens only when online, I would try to remove all addons from the browser

http://social.technet.microsoft.com...f/thread/b0e22526-f63c-4ee9-9662-a910de1bc3cc

 

[thecowsaysmoo]

Not sure if it exists in safe mode, as I usually have work to do and won't be able to run the computer in safe mode for a few days to check it out. Pauly - I'll give that a go in the next few days. Already have run memtest (14 hours). Spybot, adaware, and eset smart security, on a weekly basis actually (always clean). As in the first post, I've been checking and rechecking things; just took out my sound card and tried running with on-board sound (still freezing) to test that. This freezing happens when browsing, listening to music, using torrents, folding, or doing absolutely nothing and just waiting for it to randomly crash. For the error codes, I've been checking those over the past few days, and have seen that it doesn't make an error code with this issue. Point being the computer froze at about 7pm est today, but no error code or anything is in the event viewer. Aside from doing a windows reinstall, I am not sure on what's going on or how to fix this...

 

[thecowsaysmoo]

k, so came back from work to find it frozen. I read somewhere, maybe here, that when it's frozen, you press right ctrl and scrl lock (twice) to dump something as to where it froze? where would I find this?

 

[richc46]

Windows feature lets you generate a memory dump file by using the keyboard

Welcome back, your information is contained in the above link. It suggests that it is for Vista, may work for Vista.

 

[thecowsaysmoo]

Sorry, should have been more clear, I meant where in the system do I find these dump files?

 

[Pauly]

Inside the windows folder on the system drive, will be in a folder called minidump or similar

 

[thecowsaysmoo]

hmmm.... my folder is empty. is there another way to catch something during a freeze?

 

[thecowsaysmoo]

So I was listening to some music and browsing, and my computer, for about 15-20 second, froze... I just sat there thinking, and it started working. I checked the event log, and got these 4 things from it that happened when it froze. These were under the application tab.

The Software Protection service is starting.

Initialization status for service objects.
C:\Windows\system32\sppwinob.dll, msft:spp/windowsfunctionality/agent/7.0, 0x00000000, 0x00000000
C:\Windows\system32\sppobjs.dll, msft:rm/algorithm/phone/1.0, 0x00000000, 0x00000000
C:\Windows\system32\sppobjs.dll, msft:rm/algorithm/pkey/2005, 0x00000000, 0x00000000
C:\Windows\system32\sppobjs.dll, msft:spp/TaskScheduler/1.0, 0x00000000, 0x00000000
C:\Windows\system32\sppobjs.dll, msft:spp/volume/services/kms/1.0, 0x00000000, 0x00000000
C:\Windows\system32\sppobjs.dll, msft:spp/volume/services/kms/licenserenewal/1.0, 0x00000000, 0x00000000

The Software Protection service has completed licensing status check.
Application Id=55c92734-d682-4d71-983e-d6ec3f16059f
Licensing Status=
1: 50e329f7-a5fa-46b2-85fd-f224e5da7764, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)])(1 )(2 )]
2: 770bc271-8dc1-467d-b574-73cbacbeccd1, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)])(1 )(2 )]
3: 90a61a0d-0b76-4bf1-a8b8-89061855a4c9, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)])(1 )(2 )]
4: 9abf5984-9c16-46f2-ad1e-7fe15931a8dd, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)])(1 )(2 )]
5: b92e9980-b9d5-4821-9c94-140f632f6312, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)])(1 )(2 )]
6: c1027486-8ae8-4633-9cf9-9658ed80504d, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)])(1 )(2 )]
7: d188820a-cb63-4bad-a9a2-40b843ee23b7, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)])(1 )(2 )]
8: d8e04254-f9a5-4729-ae86-886de6aa907c, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)])(1 )(2 )]
9: da22eadd-46dc-4056-a287-f5041c852470, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)])(1 )(2 )]
10: e120e868-3df2-464a-95a0-b52fa5ada4bf, 1, 1 [(0 [0x00000000, 1, 0], [(?)(?)( 1 0x00000000 3 0 msft:rm/algorithm/hwid/4.0 0x00000000 0)(?)(?)(?)])(1 )(2 )]
11: e838d943-63ed-4a0b-9fb1-47152908acc9, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)])(1 )(2 )]
12: 4a8149bb-7d61-49f4-8822-82c7bf88d64b, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)])(1 )(2 )]
13: afd5f68f-b70f-4000-a21d-28dbc8be8b07, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)])(1 )(2 )]

The Software Protection service has started.
6.1.7600.16385

 

[zigzag3143]

So I was listening to some music and browsing, and my computer, for about 15-20 second, froze... I just sat there thinking, and it started working. I checked the event log, and got these 4 things from it that happened when it froze. These were under the application tab.

The Software Protection service is starting.

Initialization status for service objects.
C:\Windows\system32\sppwinob.dll, msft:spp/windowsfunctionality/agent/7.0, 0x00000000, 0x00000000
C:\Windows\system32\sppobjs.dll, msft:rm/algorithm/phone/1.0, 0x00000000, 0x00000000
C:\Windows\system32\sppobjs.dll, msft:rm/algorithm/pkey/2005, 0x00000000, 0x00000000
C:\Windows\system32\sppobjs.dll, msft:spp/TaskScheduler/1.0, 0x00000000, 0x00000000
C:\Windows\system32\sppobjs.dll, msft:spp/volume/services/kms/1.0, 0x00000000, 0x00000000
C:\Windows\system32\sppobjs.dll, msft:spp/volume/services/kms/licenserenewal/1.0, 0x00000000, 0x00000000

The Software Protection service has completed licensing status check.
Application Id=55c92734-d682-4d71-983e-d6ec3f16059f
Licensing Status=
1: 50e329f7-a5fa-46b2-85fd-f224e5da7764, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)])(1 )(2 )]
2: 770bc271-8dc1-467d-b574-73cbacbeccd1, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)])(1 )(2 )]
3: 90a61a0d-0b76-4bf1-a8b8-89061855a4c9, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)])(1 )(2 )]
4: 9abf5984-9c16-46f2-ad1e-7fe15931a8dd, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)])(1 )(2 )]
5: b92e9980-b9d5-4821-9c94-140f632f6312, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)])(1 )(2 )]
6: c1027486-8ae8-4633-9cf9-9658ed80504d, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)])(1 )(2 )]
7: d188820a-cb63-4bad-a9a2-40b843ee23b7, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)])(1 )(2 )]
8: d8e04254-f9a5-4729-ae86-886de6aa907c, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)])(1 )(2 )]
9: da22eadd-46dc-4056-a287-f5041c852470, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)])(1 )(2 )]
10: e120e868-3df2-464a-95a0-b52fa5ada4bf, 1, 1 [(0 [0x00000000, 1, 0], [(?)(?)( 1 0x00000000 3 0 msft:rm/algorithm/hwid/4.0 0x00000000 0)(?)(?)(?)])(1 )(2 )]
11: e838d943-63ed-4a0b-9fb1-47152908acc9, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)])(1 )(2 )]
12: 4a8149bb-7d61-49f4-8822-82c7bf88d64b, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)])(1 )(2 )]
13: afd5f68f-b70f-4000-a21d-28dbc8be8b07, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)])(1 )(2 )]

The Software Protection service has started.
6.1.7600.16385

Hi and welcome


Could you tell us what the event ID and souorce for the 4 errors are?

Thanks

 

[hesso25]

I have the same problem as you do...
Have you found what´s causing it?

 

[thecowsaysmoo]

1 - 900 
2 - 1066 
3 - 1003
4 - 902

No luck yet hesso, still pinpointing this. I have a strong feeling it has something to do with windows itself, but because I'm not that tech. inclined with 7, I need help with it, which is why I'm here

 

[chev65]

It's fairly typical for an overclock to become unstable once you move to Windows 7.

I noticed that your Q9550 has been overclocked from 1333 FSB to 1552 FSB. Have you tried to run any stablity tests to confirm that your overclock is still stable? You might want to run Prime 95 Blend test to confirm this. You might also want to return your board-CPU to spec settings then test it out to see if the freezing problem changes.

If you want to keep your system overclocked then your 750i may require you to make some voltage or memory adjustments in bios to get it stable again. I'm running a similar board as yours and I'm very experienced with what adjustments might be needed. Let me know if you need any help making those adjustments. I have 30 Blue Ribbons's at the EVGA forum for helping people with these types of problems.

 

[thecowsaysmoo]

I'll try the Prime 95 Blend test. I had this same overclock with vista, and this freezing has only been going on for the last few months. It was stable after install of 7, and a while after that, but I'm not sure. I'll give the Prime test a go, and if it fails, I'll turn off the OC and try that.