Random Reboots

[fruitcake1729]

I installed Windows 7 Ultimate (over XP) on December 5th, and have since had frequent, spontaneous reboots several times a day. When I check the event viewer after each reboot, it contains dozens of errors that I cannot make any sense of. I cannot find a c:\windows\minidump file, but I am attaching a copy of the errors I have had today from the event viewer. Please help!

 

[zigzag3143]

I installed Windows 7 Ultimate (over XP) on December 5th, and have since had frequent, spontaneous reboots several times a day. When I check the event viewer after each reboot, it contains dozens of errors that I cannot make any sense of. I cannot find a c:\windows\minidump file, but I am attaching a copy of the errors I have had today from the event viewer. Please help!

Michelle

It seems like a lot of the errors in eventvwr are related to the hard shutdown. Have you gotten a true BSOD? you can simply search on *.DMP for the file of it isnt in minidump. On 64 bit systems it is usually found in c:\windows and called memory.dmp

Le us know

Ken J

 

[fruitcake1729]

No, I haven't gotten a BSOD. My PC has either been rebooting or freezing. Just searched for *.dmp and got no matches.

 

[richc46]

I installed Windows 7 Ultimate (over XP) on December 5th, and have since had frequent, spontaneous reboots several times a day. When I check the event viewer after each reboot, it contains dozens of errors that I cannot make any sense of. I cannot find a c:\windows\minidump file, but I am attaching a copy of the errors I have had today from the event viewer. Please help!

This is just a guess. An upgrade from XP to 7 is not an accepted path. You said you installed windows 7 over XP. You did not do an upgrade did you?

 

[fruitcake1729]

I upgraded from XP to Windows 7 and had to choose a "custom" install. The custom install did not preserve any of my programs, but it did create a folder named WINDOWS.OLD that contained all of the files that were in "My Documents." I had to reinstall all of my software, and I deleted the WINDOWS.OLD folder after moving the files it contained to an external hard drive.

 

[richc46]

I upgraded from XP to Windows 7 and had to choose a "custom" install. The custom install did not preserve any of my programs, but it did create a folder named WINDOWS.OLD that contained all of the files that were in "My Documents." I had to reinstall all of my software, and I deleted the WINDOWS.OLD folder after moving the files it contained to an external hard drive.

Sounds like you did everything right.

 

[richc46]

Either it's overheating or your PSU is a problem or it could also be bad RAM, but i doubt .


Could be a virus. Run a virus scan.

But for now try this click on compuer icon, go to properties, advanced settings, startup settings. Uncheck the box for automatic restart. This should work, but there is a deeper problem.

 

[fruitcake1729]

I unchecked "automatic restart" days ago, and it still spontaneously reboots. Five times already today. AVG Internet Security found nothing. Spybot Search and Destroy found nothing.

I've opened the case and all fans are working. I also have a liquid cooling system.

Unplugged the cable from the power supply to the DVD drive and tested it with a multimeter. Readings were normal (12V and 5V).

 

[richc46]

I unchecked "automatic restart" days ago, and it still spontaneously reboots. Five times already today. AVG Internet Security found nothing. Spybot Search and Destroy found nothing.

I've opened the case and all fans are working. I also have a liquid cooling system.

Unplugged the cable from the power supply to the DVD drive and tested it with a multimeter. Readings were normal (12V and 5V).

If it were me, I would try a repair install (use win7 DVD and do an upgrade)
If that did not work. I would just reinstall.

 

[fruitcake1729]

Reinstalled Windows 7 as an upgrade as you suggested. Only one reboot since then, although I haven't used the computer much over the past couple days.

I downloaded HWMonitor and attached a screenshot of the results. Not sure how to interpret the readings but I'm guessing that the line for +12V should have readings close to 12? Does it look like my power supply is bad?

 

[jdop]

That 12 v reading is bogus, I get the same thing.

I also have a RARE (every month or so) random reboot, just had one on a mouseclick.

Very hard to track down something like this.

 

[chev65]

I'm with rich on this one, either PSU or memory. The 790i is very picky about memory settings and even the brand of memory being used is important. I would have to look at the memory settings being used to know for sure.

The Patriot Ram is the best choice for the 790i but the timings and voltages matter also. I can see that Op is already Linked and synked which is the way to go with the 790i..

 

[richc46]

I'm with rich on this one, either PSU or memory. The 790i is very picky about memory settings and even the brand of memory being used is important. I would have to look at the memory settings being used to know for sure.

The Patriot Ram is the best choice for the 790i but the timings and voltages matter also. I can see that Op is already Linked and synked which is the way to go with the 790i..

I suggested memory in one of my posts, but indicated that I thought that it was the least likely candidate. Thanks for clearing that up.

 

[fruitcake1729]

How do I go about checking my memory settings?

 

[computersplus]

Task Sceduler

Check your task scheduler in Windows 7 there are a lot of of scheduled tasks set by the system and use event triggers and I have had issues with various events causing random reboots like this.

 

[fruitcake1729]

Here's what my task scheduler shows:

 

[computersplus]

RAC

RAC is one that recently gave me issues with a clients machine and random reboots

 

[chev65]

Someone else had the "RACtask" rebooting problem also.
Hi.

I have the same problem, and I resolved as follow:

Go To ->

Contol Panel
System and Security
Administrative Tools
Schedule Tasks

Under the Active Tasks panel, I had a task named "RacTask" scheduled to run 1 hour after the power on.
I noticed when the time to start that task comes, my computer reboout...

So I disabled that task, and my computer don't reboot anymore now.

Seems a joke that the RAC service who is the responsible to check the reliability of the system, was the cause of the reboot

 

[computersplus]

Someone else had the "RACtask" rebooting problem also.

Seems a joke that the RAC service who is the responsible to check the reliability of the system, was the cause of the reboot

that's exactly what I thought when I figured it out!

 

[fruitcake1729]

Thanks!! I will give it a try.