Random screen blackout while browsing or gaming

starvinmarvin

New member
Local time
3:12 PM
Messages
18
Recently my screen has twice gone black and completely blank without warning while browsing the internet on Chrome with several tabs open; also happened a few minutes ago while playing game Crysis 2. Prior to the display going dark in Crysis 2 i updated the nVidia display drivers to the latest version. Obviously, that didn't help. There's no error message on screen and CTRL-Alt-Del has no visible effect. I pressed the Reset button on the front of the PC to force a Restart. This resulted in the usual message of Windows-didn't-shut-down-properly along with the options to start in Safe Mode, etc. I waited and let Windows start normally. As on previous occasions it booted up OK and i'm now typing this post on the PC. Should mention that the black screen has happened a couple of times over the last 10 days, and i updated the display drivers hoping that would resolve the issue, but it hasn't. Also, system fans provide adequate case cooling but are set for fairly quiet running. Temperatures have never been a problem.
System is home built approx. 7 years old:
ASUS P6TD-Deluxe Socket LGA 1366 with X58/ICH10R chipset.
Intel Core i7-965EE cpu
Noctua NH-C14 heatsink/fan
6 x 2GB G-Skill Triple channel RAM
Gigabyte GTX760 nVidia video card
Sandisk Extreme 240GB SSD
1TB HDD (TV recordings)
1TB HDD (Music)
2TB HDD (Data)
120mm Front intake fan
120mm Rear exhaust fan
140mm top vent (no fan)
Windows 7 Home Premium
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Built
OS
Win 7 Home Premium 64-bit / Win 8.1 Pro 64-bit dual-boot
CPU
Intel Core i7-965ee 3.2GHz
Motherboard
ASUS P6TD Deluxe (Socket 1366 / X58)
Memory
Triple channel 6 x 2GB G-Skill DDR3-1600
Graphics Card(s)
ASUS GTX760 2GB
Sound Card
Soundmax integrated
Monitor(s) Displays
Pioneer KURO 50-inch Plasma TV
Screen Resolution
1920x1080
Hard Drives
Sandisk Extreme 240GB SSD (Boot - Win 7) on SYBA add-on controller card.
Toshiba 2TB HDD (Data) on SYBA add-on controller card.
Intel X25-M 80GB SSD (Boot - Win 8.1) on m/board.
Seagate 1TB HDD (Data) on m/board.
Western Digital 1TB (Data) on m/b
PSU
Corsair TX-750
Case
Antec Two Hundred v2
Cooling
Noctua C-14
Keyboard
Logitech 360 wireless
Mouse
Rosewill wireless
Internet Speed
25Mbps down / 5Mbps up
Antivirus
AVAST Free
Browser
Chrome
Other Info
Gaming PC / HTPC combined. Source: Comcast cable-card inserted into Silicondust HD Homerun digital tuner connected to Netgear N900 router connected to Netgear 500Mbps Powerline Network adapter.
There is no evidence of a BSOD occurring. Have you tried rolling back to an earlier version of the display driver?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Golden Mk. I.4
OS
Windows 10 Pro x64 ; Xubuntu x64
CPU
Intel i7 860 @ 2.80 GHz O/C'ed to 4.0GHz
Motherboard
Gigabyte P55A-UD3R Rev.1. Award BIOS F13
Memory
16GB Corsair Vengance DDR3 @ 661 MHz Dual Channel (9-9-9-24)
Graphics Card(s)
EVGA NVidia GTX 560 1024MB
Sound Card
Realtek Integrated
Monitor(s) Displays
Dual Samsung SyncMaster 2494HS
Screen Resolution
1920*1080 and 1920*1080
Hard Drives
1*Samsung 840 EVO 120GB SSD;
1*OCZ Vertex 2 60GB SSD;
2*Samsung F3 SpinPoint 1TB in RAID0;
1*Samsung F1 SpinPoint 1TB;
2*Western Digital 1TB External USB 3.0
1*Western Digital 500GB External USB 3.0
1*Seagate 500GB External USB 2.0
PSU
Thermaltake ToughPower QFan 750W
Case
Thermaltake Element S VK60001W2Z
Cooling
Corsair H60 Water Cooling, 2*230mm and 2*80mm case fans
Keyboard
Logitech G110
Mouse
Logitech MX518
OK, tried using System Restore. It went through the motions and Windows restarted but presented a message saying Restore to the earlier date was unsuccessful. PC ran OK for a day or two. A few minutes ago i launched a game and, after about 5 minutes of play the screen went black and ctrl-alt-del had no effect. Pressed the Reset button and PC rebooted to selection screen where i selected Start Windows Normally. When it booted to the desktop a message appeared Windows experienced an unexpected shutdown, etc. When i clicked on Details it said Problem Type: BSOD. I have attached the collected files again for your scrutiny. Does the info look any different this time?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Built
OS
Win 7 Home Premium 64-bit / Win 8.1 Pro 64-bit dual-boot
CPU
Intel Core i7-965ee 3.2GHz
Motherboard
ASUS P6TD Deluxe (Socket 1366 / X58)
Memory
Triple channel 6 x 2GB G-Skill DDR3-1600
Graphics Card(s)
ASUS GTX760 2GB
Sound Card
Soundmax integrated
Monitor(s) Displays
Pioneer KURO 50-inch Plasma TV
Screen Resolution
1920x1080
Hard Drives
Sandisk Extreme 240GB SSD (Boot - Win 7) on SYBA add-on controller card.
Toshiba 2TB HDD (Data) on SYBA add-on controller card.
Intel X25-M 80GB SSD (Boot - Win 8.1) on m/board.
Seagate 1TB HDD (Data) on m/board.
Western Digital 1TB (Data) on m/b
PSU
Corsair TX-750
Case
Antec Two Hundred v2
Cooling
Noctua C-14
Keyboard
Logitech 360 wireless
Mouse
Rosewill wireless
Internet Speed
25Mbps down / 5Mbps up
Antivirus
AVAST Free
Browser
Chrome
Other Info
Gaming PC / HTPC combined. Source: Comcast cable-card inserted into Silicondust HD Homerun digital tuner connected to Netgear N900 router connected to Netgear 500Mbps Powerline Network adapter.
I'll take a look at this tonight.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Golden Mk. I.4
OS
Windows 10 Pro x64 ; Xubuntu x64
CPU
Intel i7 860 @ 2.80 GHz O/C'ed to 4.0GHz
Motherboard
Gigabyte P55A-UD3R Rev.1. Award BIOS F13
Memory
16GB Corsair Vengance DDR3 @ 661 MHz Dual Channel (9-9-9-24)
Graphics Card(s)
EVGA NVidia GTX 560 1024MB
Sound Card
Realtek Integrated
Monitor(s) Displays
Dual Samsung SyncMaster 2494HS
Screen Resolution
1920*1080 and 1920*1080
Hard Drives
1*Samsung 840 EVO 120GB SSD;
1*OCZ Vertex 2 60GB SSD;
2*Samsung F3 SpinPoint 1TB in RAID0;
1*Samsung F1 SpinPoint 1TB;
2*Western Digital 1TB External USB 3.0
1*Western Digital 500GB External USB 3.0
1*Seagate 500GB External USB 2.0
PSU
Thermaltake ToughPower QFan 750W
Case
Thermaltake Element S VK60001W2Z
Cooling
Corsair H60 Water Cooling, 2*230mm and 2*80mm case fans
Keyboard
Logitech G110
Mouse
Logitech MX518
Did you get a chance to examine those logs?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Built
OS
Win 7 Home Premium 64-bit / Win 8.1 Pro 64-bit dual-boot
CPU
Intel Core i7-965ee 3.2GHz
Motherboard
ASUS P6TD Deluxe (Socket 1366 / X58)
Memory
Triple channel 6 x 2GB G-Skill DDR3-1600
Graphics Card(s)
ASUS GTX760 2GB
Sound Card
Soundmax integrated
Monitor(s) Displays
Pioneer KURO 50-inch Plasma TV
Screen Resolution
1920x1080
Hard Drives
Sandisk Extreme 240GB SSD (Boot - Win 7) on SYBA add-on controller card.
Toshiba 2TB HDD (Data) on SYBA add-on controller card.
Intel X25-M 80GB SSD (Boot - Win 8.1) on m/board.
Seagate 1TB HDD (Data) on m/board.
Western Digital 1TB (Data) on m/b
PSU
Corsair TX-750
Case
Antec Two Hundred v2
Cooling
Noctua C-14
Keyboard
Logitech 360 wireless
Mouse
Rosewill wireless
Internet Speed
25Mbps down / 5Mbps up
Antivirus
AVAST Free
Browser
Chrome
Other Info
Gaming PC / HTPC combined. Source: Comcast cable-card inserted into Silicondust HD Homerun digital tuner connected to Netgear N900 router connected to Netgear 500Mbps Powerline Network adapter.
Sorry...I forgot about that. Will look tonight.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Golden Mk. I.4
OS
Windows 10 Pro x64 ; Xubuntu x64
CPU
Intel i7 860 @ 2.80 GHz O/C'ed to 4.0GHz
Motherboard
Gigabyte P55A-UD3R Rev.1. Award BIOS F13
Memory
16GB Corsair Vengance DDR3 @ 661 MHz Dual Channel (9-9-9-24)
Graphics Card(s)
EVGA NVidia GTX 560 1024MB
Sound Card
Realtek Integrated
Monitor(s) Displays
Dual Samsung SyncMaster 2494HS
Screen Resolution
1920*1080 and 1920*1080
Hard Drives
1*Samsung 840 EVO 120GB SSD;
1*OCZ Vertex 2 60GB SSD;
2*Samsung F3 SpinPoint 1TB in RAID0;
1*Samsung F1 SpinPoint 1TB;
2*Western Digital 1TB External USB 3.0
1*Western Digital 500GB External USB 3.0
1*Seagate 500GB External USB 2.0
PSU
Thermaltake ToughPower QFan 750W
Case
Thermaltake Element S VK60001W2Z
Cooling
Corsair H60 Water Cooling, 2*230mm and 2*80mm case fans
Keyboard
Logitech G110
Mouse
Logitech MX518
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 116, {fffffa800e9554e0, fffff88005115ad4, ffffffffc000009a, 4}

Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+82fad4 )

Followup: MachineOwner
---------

7: kd> lmvm nvlddmkm
start             end                 module name
fffff880`048e6000 fffff880`053a9000   nvlddmkm T (no symbols)           
    Loaded symbol image file: [B][COLOR="Red"]nvlddmkm.sys[/COLOR][/B]
    Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
    Image name: nvlddmkm.sys
    Timestamp:        Thu May 28 12:19:51 2015 (5566824F)
    CheckSum:         00A7E4BD
    ImageSize:        00AC3000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Uninstall the video drivers completely, reboot, then reinstall them following this guide exactly:
http://www.sevenforums.com/tutorials/327414-nvidia-drivers-avoid-problems.html
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Golden Mk. I.4
OS
Windows 10 Pro x64 ; Xubuntu x64
CPU
Intel i7 860 @ 2.80 GHz O/C'ed to 4.0GHz
Motherboard
Gigabyte P55A-UD3R Rev.1. Award BIOS F13
Memory
16GB Corsair Vengance DDR3 @ 661 MHz Dual Channel (9-9-9-24)
Graphics Card(s)
EVGA NVidia GTX 560 1024MB
Sound Card
Realtek Integrated
Monitor(s) Displays
Dual Samsung SyncMaster 2494HS
Screen Resolution
1920*1080 and 1920*1080
Hard Drives
1*Samsung 840 EVO 120GB SSD;
1*OCZ Vertex 2 60GB SSD;
2*Samsung F3 SpinPoint 1TB in RAID0;
1*Samsung F1 SpinPoint 1TB;
2*Western Digital 1TB External USB 3.0
1*Western Digital 500GB External USB 3.0
1*Seagate 500GB External USB 2.0
PSU
Thermaltake ToughPower QFan 750W
Case
Thermaltake Element S VK60001W2Z
Cooling
Corsair H60 Water Cooling, 2*230mm and 2*80mm case fans
Keyboard
Logitech G110
Mouse
Logitech MX518
Back
Top