Random Screen Freeze while gaming

[Carmenmak]

I just brought a new pc with win 7 pre-installed. Systems goes very well and never have problem except when I gaming. The screen will randomly freeze and require a hard reset. I tried to reinstall the graphic driver several times but it doesn't help at all.

Event log seems recorded some kind of kernel error.

Win 7 Home Premium 64 bit
AMD 7750 Graphic Card
Asus P8Z77V-LX motherboard
Intel i3450 Processor
8GB Kingston RAM
1TB WD Hard disk

I am very frustrated and hope someone could help figure out what's the problem.

 

[Starbeetle]

Update your video card drivers.
Here is a video on how to update your video card drivers http://www.youtube.com/watch?v=cCpUC33pVXQ
Also contact your manufacturer.


Starbeetle

 

[Carmenmak]

I have the latest video card driver installed already...

 

[Starbeetle]

I would contact your manufacturer.

 

[writhziden]

Even though you are not getting a blue screen, please follow the http://www.sevenforums.com/crashes-debugging/96879-blue-screen-death-bsod-posting-instructions.html to provide us with your system/application Event Viewer logs. Those logs can help us determine what is causing your system/screen to freeze.

 

[Starbeetle]

Even though you are not getting a blue screen, please follow the http://www.sevenforums.com/crashes-debugging/96879-blue-screen-death-bsod-posting-instructions.html to provide us with your system/application Event Viewer logs. Those logs can help us determine what is causing your system/screen to freeze.

Indeed these logs will help us determine what is causing your screen to freeze

 

[Carmenmak]

Brand New PC purchased in late june 2012 with OEM Win 7 64bit

Hope someone can help!!

 

[writhziden]

I see nothing obvious that might be causing the freezes. The information provided in the reports left a lot to be desired, unfortunately.

System Specs:

If you need help, please fill in your system specs in your profile and not in a post in this thread: http://www.sevenforums.com/tutorials/180324-system-info-see-your-system-specs.html​

General Troubleshooting:

I did not want to leave you with no troubleshooting steps, so I can provide some general troubleshooting. Go through the http://www.sevenforums.com/tutorials/220165-troubleshooting-steps-windows-7-a.html

   Warning

Some of the steps require that you open up your system, so before doing any of the re-seating and connection checking steps, answer these two questions: Are you still under warranty? Does your warranty allow you to open up the machine to check hardware? If you are unsure of the answers to these questions, contact your system manufacturer. :warn:WARNING: Some steps in that tutorial involve removing the system case or system panels and can void your warranty!!!

The steps specifically related to the warning are steps 8, 10, and 11.​