Random System Shutdowns

Van

New member
Local time
11:47 PM
Messages
3
Location
Massillon, OH
Problem: Computer shuts down completely at seemingly random times without error mesages. Blank screen, no cusor. By "shutdown" I mean totally off, the restart button does not work, need to use start button.
Symptoms: Shutdowns occur when/on
- startup, get a motherboard company's (XFX) splash screen then shutdown
- get past splash and into POST/BIOS log screens then shutdown
- get past bios log, opens in safe mode then shuts down before any choices are made
- gets to screen allowing selection of safe modes or normal windows boot, either choice results in shut down
- On rare occasions I can get into safe mode for a bit then shuts down
- on very rare occasions windows 7 starts then shuts down at random spots after about 1-2 minutes or less.
- I seem to progress farther into the boot process if I pull the AC plug and plug it back in.
.
When it started: I upgraded from Vista 64 to Windows 7. All went well until I was testing if some older games would run. Part way into Half-Life 2, Episode 2 then the system shut down (that may not be related to the game though as Neverwinter Nights 2 MOB worked just fine). My Vista 64 had worked perfecty for over a year.

What I have tried (other than unpluging AC and replugging)
- Tried to make some memory and CPU speed/clock changes on the few times I could access setup before shutdown.
- Uninstalled non-compatibles
- Drivers are up to date.

My Rig:
Chasis: Thermaltake, Full Tower, 1000W, Liquid Cooled
Motherboard: XFX nForce Ultra SLI 790I
CPU: Intel Core 2 Duo E8500 3.16GHz
Memory: 4Gig Corsair DDR3 1600MHz
GPUs: Four XFX GeForce 9800GX2 DDR3 in Quad SLI for 2 gig
Other standard stuff (hard drives, cd/dvd, zboard, logitech mouse)
 

My Computer

Computer Manufacturer/Model Number
Self
OS
Windows 7
CPU
Intel Core 2 duo E8500
Motherboard
XFX nForce 790i Ultra SLI
Memory
Corsair DD3 4gig
Graphics Card(s)
XFX GeForce 9800 GX2 (two) 2 gig total in Quad SLI
Sound Card
integrated
Monitor(s) Displays
HP w2207h
Hard Drives
500Gb
160Gb
160GB
PSU
CoolerMaster 1000W
Case
Thermaltake LCS Kandalf Full Tower
Cooling
Liquid
Keyboard
Z-Board Merc
Mouse
Microsoft Intelimouse Explorer 3.0
Internet Speed
Cable
Other Info
unable to boot at present so my system info is incomplete
First...

Are you by chance Overclocking? How is the heat dissipation in the case? Have you updated your BIOS lately?

It could also be an issue with your PSU
 

My Computer

Computer Manufacturer/Model Number
Compal JFT02 (Custom Build Laptop)
OS
Windows 7 Home Premium x64 - Mac OS X 10.6.4 x64
CPU
Intel Core 2 Duo T9300 2.5 GHz
Motherboard
JFT02
Memory
4GB Kingston DDR2-800
Graphics Card(s)
NVIDIA Geforce 8600M GT (512MB Model)
Sound Card
Realtek HD Audio
Monitor(s) Displays
WUXGA Standard Laptop Display
Screen Resolution
1680*1050
Hard Drives
Toshiba 320GB 5400RPM Laptop HD
PSU
Standard Laptop Power Supply
Case
Standard Laptop Case
Cooling
Standard Laptop Cooling
Keyboard
Standard Laptop 105 Key-Keyboard
Mouse
Synaptics Touchpad
Internet Speed
Verizion Online DSL 3360/864 kbs (dl/up)
Thank you Zidane. Case heat dissipation fine plus the liquid cooling of the cpu. Not over clocking.. in fact I am under clocking at 1333, versus the mfg ratings of 1600. I also suspect either the PSU or the fact that I do not have NVidia's latest 191.07 driver installed and, because of the shut downs I am unable to install it. When I did get into safe mode and checked the current driver, the "update driver" selection states my driver is up to date (?). I have not updated BIOS since I installed the MB one year ago.
 
Last edited:

My Computer

Computer Manufacturer/Model Number
Self
OS
Windows 7
CPU
Intel Core 2 duo E8500
Motherboard
XFX nForce 790i Ultra SLI
Memory
Corsair DD3 4gig
Graphics Card(s)
XFX GeForce 9800 GX2 (two) 2 gig total in Quad SLI
Sound Card
integrated
Monitor(s) Displays
HP w2207h
Hard Drives
500Gb
160Gb
160GB
PSU
CoolerMaster 1000W
Case
Thermaltake LCS Kandalf Full Tower
Cooling
Liquid
Keyboard
Z-Board Merc
Mouse
Microsoft Intelimouse Explorer 3.0
Internet Speed
Cable
Other Info
unable to boot at present so my system info is incomplete
Van, welcome to the forums

1) What part of HL2/2 were you at? Can it be zombie infestation?
Just kidding... :) I love the game

2) You say it works better after unplugging. I would suggest updating the BIOS and maybe even resetting the CMOS.

3) Related to that: have you tested your memory? Fail to boot is in many cases related to the memory being unstable. Have you also tried to clock it at specified speed? I remember seeing a post where the user was having problems because of underclocking (I can't remember details)

I hope any of this helps. Let us know your progress.
 

My Computer

Computer Manufacturer/Model Number
Wally, Innc.
OS
Windows 7 x64 finally!
CPU
AMD Athlon II X2 240
Motherboard
Biostar TA790GX XE
Memory
OCZ Platinum 4GB DDR2 1066 (will not work past 800MHz)
Graphics Card(s)
MSI R4670-MD1G Radeon HD 4670 1GB 128-bit GDDR3
Sound Card
ATI High Definition Audio Device Realtek ALC888
Monitor(s) Displays
HP w19e
Screen Resolution
1440x900
Hard Drives
Western Digital Caviar Green WD5000AADS 500GB SATA
Western Digital Caviar Blue WD5000AAKS 500GB SATA
PSU
Athena Power Micro ATX 400W
Case
HEC 6T 6T10BB Black MicroATX Mini Tower
Cooling
stock
Keyboard
wired, many keys
Mouse
HP wireless, 2 buttons, 1 wheel
Internet Speed
DSL 2Mb (recently getting 1.65M!)
The Default bus speed for the E8500 is in fact 1333MHz not 1600. So for now it might help to run the "Linked and Synked" memory setting with both the FSB and the memory speed at 1333. Filter Summary

You also will want to set your memory up to manufacture specs on timings and voltage using the 2T setting at the end of your timings which should be more stable for you. It might also help to set the SPP voltage to 1.45.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home built
OS
Windows 7 Ult, Windows 8.1 Pro,
CPU
Q9650-4.275GHz, E8600 4.5GHz, E6750-3.8GHz
Motherboard
Evga 780i FTW
Memory
G.Skill PC2 9600 1200Mhz 5 5 5 15 2T
Graphics Card(s)
GTX480
Sound Card
Asus Xonar D2
Monitor(s) Displays
HannsG
Screen Resolution
1680X1050
Hard Drives
GSkill Phoenix Pro 120GB SSD
PSU
ThermalTake Toughpower 1000Watt modular
Case
ThermalTake XaserV
Cooling
Xigmatek S1283
Keyboard
Logitech G15
Mouse
Logitech G9
Internet Speed
T1
The culprit was the cooling system. The coolant was way low and the CPU was over heating. That, plus tightening the screws on the coolant block on the CPU fixed the problem. Thanks to all of you for your replies!!
 

My Computer

Computer Manufacturer/Model Number
Self
OS
Windows 7
CPU
Intel Core 2 duo E8500
Motherboard
XFX nForce 790i Ultra SLI
Memory
Corsair DD3 4gig
Graphics Card(s)
XFX GeForce 9800 GX2 (two) 2 gig total in Quad SLI
Sound Card
integrated
Monitor(s) Displays
HP w2207h
Hard Drives
500Gb
160Gb
160GB
PSU
CoolerMaster 1000W
Case
Thermaltake LCS Kandalf Full Tower
Cooling
Liquid
Keyboard
Z-Board Merc
Mouse
Microsoft Intelimouse Explorer 3.0
Internet Speed
Cable
Other Info
unable to boot at present so my system info is incomplete
I am glad to see you managed to get it fixed!
 

My Computer

Computer Manufacturer/Model Number
Compal JFT02 (Custom Build Laptop)
OS
Windows 7 Home Premium x64 - Mac OS X 10.6.4 x64
CPU
Intel Core 2 Duo T9300 2.5 GHz
Motherboard
JFT02
Memory
4GB Kingston DDR2-800
Graphics Card(s)
NVIDIA Geforce 8600M GT (512MB Model)
Sound Card
Realtek HD Audio
Monitor(s) Displays
WUXGA Standard Laptop Display
Screen Resolution
1680*1050
Hard Drives
Toshiba 320GB 5400RPM Laptop HD
PSU
Standard Laptop Power Supply
Case
Standard Laptop Case
Cooling
Standard Laptop Cooling
Keyboard
Standard Laptop 105 Key-Keyboard
Mouse
Synaptics Touchpad
Internet Speed
Verizion Online DSL 3360/864 kbs (dl/up)
Thanks Van. First time I see we solving a mechanical problem here! :)
 

My Computer

Computer Manufacturer/Model Number
Wally, Innc.
OS
Windows 7 x64 finally!
CPU
AMD Athlon II X2 240
Motherboard
Biostar TA790GX XE
Memory
OCZ Platinum 4GB DDR2 1066 (will not work past 800MHz)
Graphics Card(s)
MSI R4670-MD1G Radeon HD 4670 1GB 128-bit GDDR3
Sound Card
ATI High Definition Audio Device Realtek ALC888
Monitor(s) Displays
HP w19e
Screen Resolution
1440x900
Hard Drives
Western Digital Caviar Green WD5000AADS 500GB SATA
Western Digital Caviar Blue WD5000AAKS 500GB SATA
PSU
Athena Power Micro ATX 400W
Case
HEC 6T 6T10BB Black MicroATX Mini Tower
Cooling
stock
Keyboard
wired, many keys
Mouse
HP wireless, 2 buttons, 1 wheel
Internet Speed
DSL 2Mb (recently getting 1.65M!)
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