Random Wake-Up

[pafao]

I've recently bought a Toshiba Satellite A500 with Windows 7 on it, and I'm having some issues with it waking up randomly. I will usually shut my computer down before I go to bed, but by the time I get up in the morning it has turned itself on and put itself into sleep mode.
Often times when I turn it on after this, the batter will have lost 10-20%, and today I just left it when I left my house this morning and when I got home it was completely dead.
So it seems that I have no way of keeping the battery charged for more than a day.
I have no idea what is causing this, and I have found a couple of other cases online where people were having this problem.
Thanks

 

[Johnathan Lyman]

By any chance is it waking up at 8:20am?

Are you 100% positive the machine is completely shutting down and not suspending or hibernating? I know it's a stupid question but the simplest stuff is overlooked the most.

If you are 100% sure, restart your machine and enter the BIOS [F2, I believe]

Find the entry for USB SLEEP AND CHARGE and disable it.

That should fix it.

If it doesn't, check the Toshiba Web site for your specific A500 model and get the latest BIOS update [the latest should be 1.50]

If that STILL doesn't work, reset your BIOS to default settings and restart.

[reference: http://forums.computers.toshiba-europe.com/forums/thread.jspa?threadID=51374&start=30&tstart=0]

Still stuck? let me know.

 

[WindowsStar]

I've recently bought a Toshiba Satellite A500 with Windows 7 on it, and I'm having some issues with it waking up randomly. I will usually shut my computer down before I go to bed, but by the time I get up in the morning it has turned itself on and put itself into sleep mode.
Often times when I turn it on after this, the batter will have lost 10-20%, and today I just left it when I left my house this morning and when I got home it was completely dead.
So it seems that I have no way of keeping the battery charged for more than a day.
I have no idea what is causing this, and I have found a couple of other cases online where people were having this problem.
Thanks

I was and still am having this issue. There is another thread on the forum that we talked about this. I will see if I can quickly find it.

Edit: Here it is: http://www.sevenforums.com/network-sharing/76878-networking-question.html

 

[Johnathan Lyman]

I've recently bought a Toshiba Satellite A500 with Windows 7 on it, and I'm having some issues with it waking up randomly. I will usually shut my computer down before I go to bed, but by the time I get up in the morning it has turned itself on and put itself into sleep mode.
Often times when I turn it on after this, the batter will have lost 10-20%, and today I just left it when I left my house this morning and when I got home it was completely dead.
So it seems that I have no way of keeping the battery charged for more than a day.
I have no idea what is causing this, and I have found a couple of other cases online where people were having this problem.
Thanks

I was and still am having this issue. There is another thread on the forum that we talked about this. I will see if I can quickly find it.

Take a look at what I posted above.

 

[WindowsStar]

I've recently bought a Toshiba Satellite A500 with Windows 7 on it, and I'm having some issues with it waking up randomly. I will usually shut my computer down before I go to bed, but by the time I get up in the morning it has turned itself on and put itself into sleep mode.
Often times when I turn it on after this, the batter will have lost 10-20%, and today I just left it when I left my house this morning and when I got home it was completely dead.
So it seems that I have no way of keeping the battery charged for more than a day.
I have no idea what is causing this, and I have found a couple of other cases online where people were having this problem.
Thanks

I was and still am having this issue. There is another thread on the forum that we talked about this. I will see if I can quickly find it.

Take a look at what I posted above.

Not the problem I am having....Thanks

Take a look at this: http://www.sevenforums.com/network-sharing/76878-networking-question.html

 

[pafao]

I was and still am having this issue. There is another thread on the forum that we talked about this. I will see if I can quickly find it.

Take a look at what I posted above.

Not the problem I am having....Thanks

Take a look at this: http://www.sevenforums.com/network-sharing/76878-networking-question.html

WindowsStar, it appears that you're having a different problem than mine. Your forum talks about waking up because of accessing folders on the LAN, mine just turns itself on from being powered off and then goes into sleep mode. Different issue entirely.

Jelyman, I am not 100% sure that I've been turning it completely off, but I am pretty sure. I set all of my different power settings to "shut down" when I pressed the power button, and have been shutting it down from the start menu's "shut down" button.
Now I tried your advice on the USB sleep and charge, and it seemed to work so far, it was still off this morning! Although when I shut down last night, I powered up again to go to the bios, then made the switch, but then I didn't boot into windows again, so that maaay have something to do with it, I'll keep you updated though. Thanks for your help!

 

[WindowsStar]

What happens here are my Windows 7 machines turn ON randomly for no reason at all. They do it at night or in the middle of the day. Even when people are not using any computers at all, so I assume this is not an accessing shared folders issue. One time (1:00am while everyone was asleep) I saw computer turn on and I watched it completely boot up, I powered it off waited 15 minutes and it powered back on all by itself. It did this 5 times and then stopped. At any point the only shared folders we have are on the server that are shared with all computers. The server is on 24/7 and the workstations are turned on and off as needed. I never had this issue with Windows XP it only started when I converted the Windows XP machines to Windows 7. Clean loads with brand new hard drives. I Hope this helps in figuring this all out.

 

[Johnathan Lyman]

What happens here are my Windows 7 machines turn ON randomly for no reason at all. They do it at night or in the middle of the day. Even when people are not using any computers at all, so I assume this is not an accessing shared folders issue. One time (1:00am while everyone was asleep) I saw computer turn on and I watched it completely boot up, I powered it off waited 15 minutes and it powered back on all by itself. It did this 5 times and then stopped. At any point the only shared folders we have are on the server that are shared with all computers. The server is on 24/7 and the workstations are turned on and off as needed. I never had this issue with Windows XP it only started when I converted the Windows XP machines to Windows 7. Clean loads with brand new hard drives. I Hope this helps in figuring this all out.

I really can't help but think you have a wake-on-lan setting mis-flipped. I would try going one night with ALL the devices off on your network including the server if you can and see if that make a difference.

Jelyman, I am not 100% sure that I've been turning it completely off, but I am pretty sure. I set all of my different power settings to "shut down" when I pressed the power button, and have been shutting it down from the start menu's "shut down" button.
Now I tried your advice on the USB sleep and charge, and it seemed to work so far, it was still off this morning! Although when I shut down last night, I powered up again to go to the bios, then made the switch, but then I didn't boot into windows again, so that maaay have something to do with it, I'll keep you updated though. Thanks for your help!

Let me know how it works out for you!

 

[cartel]

123

 

[WindowsStar]

I really can't help but think you have a wake-on-lan setting mis-flipped. I would try going one night with ALL the devices off on your network including the server if you can and see if that make a difference.

I have tried that, still no go, no magic packets on the network. I even had Dell replace motherboards and power supplies thinking that had something do to with it. Replaced UPS’s, power cords, patch cables from CAT5e to CAT6, I have changed the switch from 5 year old Cisco to 2 year old Dell then back to New Cisco still nothing. I borrowed a power monitor meter from the power company and had it run for 4 weeks collecting data. Cool piece of equipment about $20,000USD to buy (ouch). The tech and I retrieved the data and reviewed it together, this area has some of the cleanest power around very few spikes, over voltage, brown out, etc. I have changed firewalls older 5 year old Sonicwall to brand new Sonicwall only 2 months old. I have even tried having the firewall turned off, no joy. Still a huge mystery here.

 

[mpcrsc562]

Are you using Windows Media Center and have the option to perform optimizations enabled?

I put my pc to sleep at night and some nights it will have awaken by itself. When I log on, I usually find that Media Center is active and performing its optimizations. Most of the time, my pc will enter back into sleep mode by itself. But other times, I have to get up, log on, and manually put it back into sleep.

 

[WindowsStar]

Are you using Windows Media Center and have the option to perform optimizations enabled?

Nope, not here. I don't use WMC.

 

[Johnathan Lyman]

I really can't help but think you have a wake-on-lan setting mis-flipped. I would try going one night with ALL the devices off on your network including the server if you can and see if that make a difference.

I have tried that, still no go, no magic packets on the network.

have you checked your BIOS as well? a lot of machines have wake-on-lan options in their BIOS for non-windows situations.

 

[WindowsStar]

Have you checked your BIOS as well? a lot of machines have wake-on-lan options in their BIOS for non-windows situations.

Yep, 3 of the machines do not have BIOS options to wake up, the others do but are completely turned off.

 

[mpcrsc562]

Are you using Windows Media Center and have the option to perform optimizations enabled?

Nope, not here. I don't use WMC.

I'm sorry, I should have been more specific
My question was directed to the OP.

 

[WindowsStar]

Are you using Windows Media Center and have the option to perform optimizations enabled?

Nope, not here. I don't use WMC.

I'm sorry, I should have been more specific
My question was directed to the OP.

All good, just wanted to answer the question if it was for me. Like to solve this one. My kiddo said her machine turned on again last night. She turned it off at 2am when she noticed it; while on her way going to the bathroom. UGH!

 

[Johnathan Lyman]

WindowStar, I can't remember if you answered this question or not because my head is pounding like none other, but what make/model is the computer in question?

 

[WindowsStar]

WindowStar, I can't remember if you answered this question or not because my head is pounding like none other, but what make/model is the computer in question?

Dell 755, Dell 745, Dell GX620, Gateway 4500. All are doing the same thing.

 

[pafao]

Are you using Windows Media Center and have the option to perform optimizations enabled?

I put my pc to sleep at night and some nights it will have awaken by itself. When I log on, I usually find that Media Center is active and performing its optimizations. Most of the time, my pc will enter back into sleep mode by itself. But other times, I have to get up, log on, and manually put it back into sleep.

Yep, I am using WMC, but I don't have optimizations enabled, as well, I think that that is the issue because I have never opened it up to find WMC open.

Jelyman, I am not 100% sure that I've been turning it completely off, but I am pretty sure. I set all of my different power settings to "shut down" when I pressed the power button, and have been shutting it down from the start menu's "shut down" button.
Now I tried your advice on the USB sleep and charge, and it seemed to work so far, it was still off this morning! Although when I shut down last night, I powered up again to go to the bios, then made the switch, but then I didn't boot into windows again, so that maaay have something to do with it, I'll keep you updated though. Thanks for your help!

Let me know how it works out for you!

Alright so far so good! I did a normal shut down last night straight from windows and it didn't wake up yet!
Now I've got a question though, why would USB sleep and charge be causing my computer to turn itself on? Is there anyway to keep it (I do use it occasionally) but set it so that it won't turn on the computer?

 

[Johnathan Lyman]

Are you using Windows Media Center and have the option to perform optimizations enabled?

I put my pc to sleep at night and some nights it will have awaken by itself. When I log on, I usually find that Media Center is active and performing its optimizations. Most of the time, my pc will enter back into sleep mode by itself. But other times, I have to get up, log on, and manually put it back into sleep.

Yep, I am using WMC, but I don't have optimizations enabled, as well, I think that that is the issue because I have never opened it up to find WMC open.

Jelyman, I am not 100% sure that I've been turning it completely off, but I am pretty sure. I set all of my different power settings to "shut down" when I pressed the power button, and have been shutting it down from the start menu's "shut down" button.
Now I tried your advice on the USB sleep and charge, and it seemed to work so far, it was still off this morning! Although when I shut down last night, I powered up again to go to the bios, then made the switch, but then I didn't boot into windows again, so that maaay have something to do with it, I'll keep you updated though. Thanks for your help!

Let me know how it works out for you!

Alright so far so good! I did a normal shut down last night straight from windows and it didn't wake up yet!
Now I've got a question though, why would USB sleep and charge be causing my computer to turn itself on? Is there anyway to keep it (I do use it occasionally) but set it so that it won't turn on the computer?

Honestly, hellifiknow. I've read a few threads on various toshiba website forums that is what Toshiba support told them to do but they never shared with the community why. My guess is there's bad code somewhere in regards to nothing charging on the ports and after X amount of time the system wakes up for whatever reason. Windows won't have a record of it because sleep-and-charge is hardware-controlled.

It's an unsolved mystery but it looks like it's solved your problem!