Really tired of these constant random BSOD's ntoskrnl.exe+75bc0

[Princey]

Ever since I bought this new computer months ago it's already been giving me problems with BSOD's, and the tech company that sold it to me is literally useless to help me with this problem. First of all, I bought it with 2 sticks of 4GB RAM totaling 8GB RAM, but apparently the RAM sticks were corrupt or something, tried exchanging them various times, and the corrupt RAM gave me BSOD's when there were 2 sticks in, but it works fine with only 1 stick of 4GB RAM. The 2 sticks are apparently conflicting with eachother and the tech company decided to give me 1 stick of 8GB which I'll be recieving/trading in for the 2 4GB's next week.

Moving on, sometimes even with 1 RAM stick I still get BSOD issues. I have bluescreenview and eventually it all leads up to something called "ntoskrnl.exe+75bc0". I feel like they built my computer wrong or something. But I also feel like it's an NVIDIA Graphics card issue. Thing is I don't know what to do about it as I'm not knowledgeable with computers.
Back when I tried using this computer with 2 sticks of 4GB RAM it worked except when I tried to run games like League of Legends, it simply would just outright BSOD when I ran a game.

I also BSOD'd 2 times while typing this thread, after receiving today my computer back from the tech company who are basically like "idk" towards the whole situation.

If anyone knows what the problem is and what I could do to fix this, help would be very much appreciated and I would be very graetful, thank you.

 

[Arc]

Hi Princey.

Yes, I agree that it is bad that the BSODs are occurring even with 1 RAM stick. But, multiple things are failing here, display and network.

Update the intel network driver from https://downloadcenter.intel.com/default.aspx.

Install the NVIDIA DRIVERS 314.22WHQL only.

• Uninstall All nvidia items in Control Panel > Programs and features
  • 3D Vision Control Driver
  • 3D Vision Driver
  • Graphics Driver
  • HD Audio Driver
  • PhysX
  • nvidia Update
  (Are you using nvidia chipset drivers? If so, dont uninstall anything other than those are listed).
• Now follow Drivers - Clean Left over Files after Uninstalling
• Download 314.22 WHQL. While installing, Select Custom (Advanced) install. In the next page, follow this settings:
  
  

Also, test the RAM module for possible errors, too.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 passes, preferably overnight.
If it start showing errors/red lines, stop testing. A single error is enough to determine that something is going bad there.

Let us know the results.

 

[Princey]

Hello. Thank you very much for your reply. I have done exactly as you said regarding uninstalling everything Nvidia related and reinstalling it to the driver version you pointed out.

No blue screen yet, I'll try to "force" it by playing games and watching videos (anime). I have not done the memtest yet though, as it's not night yet for me and I'll do it overnight. But I have a question.

You told me to update the Network driver for Intel. I went on the page, did the auto-find update thing, and it says the "Wired Networking" driver is up to date, if that is which one you meant. The only thing updateable on the Intel site for me is a "Audio Driver for Intel Desktop Board" update.

"Wireless Networking (WiFi)" says unsupported but I'm sure that's not the one you meant. "Graphics driver" says unsupported, and "Intel Chipset Software Installation Utility (Chipset INF)" says valid/up to date.
So I think my intel network driver is fine?

But anyways, does this mean I can't update my nvidia graphics driver further than 314.22? Also, am I allowed to download the "GeForce Experience" program I had that automatically kept the drivers up to date, optimized games, etc? I had "download beta drivers" checked, too, on it. (Just wanted the best for my computer I guess).

Thanks again.

 

[Princey]

Ugh, well, got the first BSOD. It'd be better if I screenshotted the bluescreenview window from it, here: http://puu.sh/7c04x.png

Still a ntoskrnl thing...

EDIT: Actually... that seems to have been the only BSOD i've gotten. I've played a lot of videos and ran a League of Legends game and haven't BSOD'd. Maybe it was a one-time BSOD thing? Actually, I ran Driver Verifier from the SF Diagnostic Tool (even though it tells you not to run it unless a member of this forum requests it... oops...) and while it put me through constant BSOD's when I turned on my computer, (wouldn't go past windows logo, did Driver Verifier do that?), one got through and I haven't had a BSOD since.

EDIT 2: Nevermind... Took a long time but I finally got another BSOD http://puu.sh/7ccqj and then 2 of these http://puu.sh/7ccqw when the comp was booting up from that BSOD. I just want this nightmare to end.
Been researching stuff and now I'm currently using the "sfc /scannow" command to repair corrupted files or whatever. I feel like this computer is an absolute mess and I have no idea how to fix it. I will make a new post once I'm able to run memtest.

 

[Princey]

OKAY WELL. Ran memtest86+ and even at phase 3 it got.... 8 errors. Wonderful. I'm really sick of these corrupted RAM's that this company is giving me. Just called them and they said they'll deliver a "new" one tomorrow, but I've already exchanged different RAM sticks several times with them and none of them ever worked.

Alright well... the RAM issue is one thing. Is there any other driver issues or computer issues aside that that I should be worried about judging from my minidump? I wish there was like a program that can just fix every single thing that's wrong with my computer at this point. I can just feel that something isn't right.

I uploaded a new minidump I guess, to show the BSOD's I've had since performing the tasks I was instructed to.

Thank you, again.

 

[Arc]

OKAY WELL. Ran memtest86+ and even at phase 3 it got.... 8 errors. Wonderful. I'm really sick of these corrupted RAM's that this company is giving me. Just called them and they said they'll deliver a "new" one tomorrow, but I've already exchanged different RAM sticks several times with them and none of them ever worked.

Alright well... the RAM issue is one thing. Is there any other driver issues or computer issues aside that that I should be worried about judging from my minidump?

Nothing can be said specifically before replacing the RAM, because the RAM failure can be interpreted as any other issue. It may cause any driver or any other hardware look like failing.

But, errors/red lines means one or more RAM is faulty. But the fault may occur due to a faulty DIMM slot, too, which is a motherboard component. Using memtest86+, you can discriminate between a faulty RAM and a faulty motherboard.

How? Say you have two RAM sticks and two DIMM slots. You obtained errors at the test with all RAM sticks installed. Now follow the "Part 3: If You Have Errors:" of How to Test and Diagnose RAM Issues with Memtest86+, remove all the sticks but one. Test it in all the available slots, one by one. Continue the same procedure for all the available sticks.
How to make the inference that is it a RAM issue or it is a motherboard issue? Suppose you have got the result like that:

test|Slot1|Slot2
RAM1| Error | Error
RAM2|Good|Good

It is a RAM, a bad RAM.

But if you have got a result like that:

test|Slot1|Slot2
RAM1| Error |Good
RAM2| Error |Good

It is a motherboard issue. The particular slot is bad.

Time consuming, but very worthy to decide.